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Bad Guy Dishonest guy Jon Boone (User name Geitje)

Thanks for posting those Christine. Yup, clearly a male as Jon conceded via email. Hopefully Mr. Boone will respond with more information.

I truly believe based on his demeanor in the emails that he would have followed through with rectifying the problem regardless of bringing it to the BOI.

*Shrug*
 
As I've seen others say on posts on fauna before about not getting what you paid for... It doesn't matter what he is offering to replace them with. Tankster didn't get what he paid for. He paid for a male and female and received 2 males. He wanted a female and was willing to wait but he could not be provided with one. He now wants his money back. Its pretty cut and dry, he should receive a refund. Not other animals that he does not want.
 
As I've seen others say on posts on fauna before about not getting what you paid for... It doesn't matter what he is offering to replace them with. Tankster didn't get what he paid for. He paid for a male and female and received 2 males. He wanted a female and was willing to wait but he could not be provided with one. He now wants his money back. Its pretty cut and dry, he should receive a refund. Not other animals that he does not want.

Hi Justin, I am glad you able to see my point why I posted this here, I paid over thousand for 1.1 sexable pair, but end up I got two males... also I gave him a chance to replace the female, but he unable to come up with a female in 3 months, all he said he shoud have one soon, finally I suggested to refund so I can use the refund buy a female from other person, this way I will have a chance to breed them in next season. Soon I suggested refund on Oct 25, from then on I've never hear from him again !!

Wai
 
Not sure this qualifies as a bad guy post? The OP was buying young animals which every experienced keeper knows is a best guess scenario. So the female winds up male and Jon offers to give a guaranteed female raising an animal to size to be 100% sure of the gender can take some time. Jon never said he wouldn't refund the money he did ask if there were any other animals wanted. Seems to me jon is taking care of this and the OP is getting impatient. Yes I also understand pushing back a season is discouraging but so goes the reptile business. I have had several transactions with Jon and all have been flawless. Give him a chance to respond I am sure the situation will be corrected!
 
Not sure this qualifies as a bad guy post? The OP was buying young animals which every experienced keeper knows is a best guess scenario. So the female winds up male and Jon offers to give a guaranteed female raising an animal to size to be 100% sure of the gender can take some time. Jon never said he wouldn't refund the money he did ask if there were any other animals wanted. Seems to me jon is taking care of this and the OP is getting impatient. Yes I also understand pushing back a season is discouraging but so goes the reptile business. I have had several transactions with Jon and all have been flawless. Give him a chance to respond I am sure the situation will be corrected!

I'm not saying Jon is a bad guy, but if he stopped communication after Oct when the OP said they wanted an refund and not other animals. Its a little concerning he wouldn't make it right with a refund. He only offered other animals which the OP doesn't want. He should get his money refunded....
 
I do not see anywhere in the posts where he refused a refund? He did ask the OP if there where any other animals he was interested in which is a very common response when working out a transaction. Also Justin my response wasn't meant to be taken as directed at you just my thoughts on the deal!
 
I do not see anywhere in the posts where he refused a refund? He did ask the OP if there where any other animals he was interested in which is a very common response when working out a transaction. Also Justin my response wasn't meant to be taken as directed at you just my thoughts on the deal!

I did not take it as directed at me at all :).... I think its strange that its been almost 2 months with no response once he asked for a refund. And you're he didn't say that in the emails. But almost 2 months of silence says something... Like I said, I don't think he is a bad guy, as the others have said he isn't. To me its just strange to not say anything back to someone when you know there are issues with the product.
 
Not sure this qualifies as a bad guy post? The OP was buying young animals which every experienced keeper knows is a best guess scenario. So the female winds up male and Jon offers to give a guaranteed female raising an animal to size to be 100% sure of the gender can take some time. Jon never said he wouldn't refund the money he did ask if there were any other animals wanted. Seems to me jon is taking care of this and the OP is getting impatient. Yes I also understand pushing back a season is discouraging but so goes the reptile business. I have had several transactions with Jon and all have been flawless. Give him a chance to respond I am sure the situation will be corrected!

I believe the OP has given him ample time to respond before posting this given that he hasn't heard from Jon since the end of October. From the communications posted Jon seems like a pleasant and reasonable person and I hope he makes this right but I don't think the OP is out of line for making this post.
 
What do you expect him to do? Send you another animal that might turn out male? A smart man doesn't get stung from the same hole twice. Seems to me he just wants to make sure he has a definite female this time because thats what YOU want. I missed the part where he said he wouldn't refund you, but I did catch the part where he asked you what you would like to do with the 2nd male? Keep him? Or...
 
Not sure this qualifies as a bad guy post? The OP was buying young animals which every experienced keeper knows is a best guess scenario. So the female winds up male and Jon offers to give a guaranteed female raising an animal to size to be 100% sure of the gender can take some time. Jon never said he wouldn't refund the money he did ask if there were any other animals wanted. Seems to me jon is taking care of this and the OP is getting impatient. Yes I also understand pushing back a season is discouraging but so goes the reptile business. I have had several transactions with Jon and all have been flawless. Give him a chance to respond I am sure the situation will be corrected!


Here is the communication history between Jon Boone and I.





On Jul 10, 2013, at 7:05 PM, "Jon & Stacy Boone" <[email protected]> wrote:

> Hello Wai!
>
> Of course, I remember you! It's nice to hear from you and I hope all is
> well.
>
> The pair is still currently available, although a few other people are
> considering them. They are easy to keep and breed in dry terrariums as
> depicted in my attached photos. Terrariums 12" x 12" x 12" are sufficient,
> although the terrarium in the attached photo is 12" wide x 14" deep x 18"
> high. Temps of 78-90 F., relatively low humidity is fine. Dry sand.
> Females bury their eggs and build a mound over them. I feed them mostly
> crickets, although other breeders use other insects too. They are a simple
> and straightforward desert species with no special demands!
>
> I will send you pics of both animals tomorrow morning.
>
> Best,
> Jon

Can you show me where in the email above Jon tells him it's a best guess? I sure can't find it. It looks like he said the pair is available not suspected pair not best guess but pair. If he wasn't sure it was a pair he shouldn't have sold it as such. And I'm sorry but how long is the OP supposed to wait? 6 months, a year? He paid his money for a pair of geckos and the seller screwed up. Crap happens everybody makes mistakes but he should fixed it by now. Not on his schedule but on the customer's schedule. If he can't produce a suitable female take the male back and refund the buyer. It's not rocket science. The OP has been more than fair in this situation. I also like the earlier post from Ken you should work with him while you still can. Nice so sellers should be able to keep the money from their screw ups if the buyer gets frustrated with the run around and resorts to a BOI to get a response. :NoNo:
 
Can you show me where in the email above Jon tells him it's a best guess? I sure can't find it. It looks like he said the pair is available not suspected pair not best guess but pair. If he wasn't sure it was a pair he shouldn't have sold it as such. And I'm sorry but how long is the OP supposed to wait? 6 months, a year? He paid his money for a pair of geckos and the seller screwed up. Crap happens everybody makes mistakes but he should fixed it by now. Not on his schedule but on the customer's schedule. If he can't produce a suitable female take the male back and refund the buyer. It's not rocket science. The OP has been more than fair in this situation. I also like the earlier post from Ken you should work with him while you still can. Nice so sellers should be able to keep the money from their screw ups if the buyer gets frustrated with the run around and resorts to a BOI to get a response. :NoNo:

Thank you!

I understand that people have had good experiences with Jon but in this instance it does seem a touch sketchy that as soon as the OP asks for a refund after waiting several months for the animal he was promised the seller stops responding. The OP is within his rights to make a post here given the lack of communication or resolution for not getting what he paid for.
 
First of all, just a short explanation of my tardiness for reply on this thread – my wife of 21 years and I have been going thru a lengthy divorce for the past 15 months (since August of 2012...) – and almost unbelievably – we’re getting back together and helping her move back in this coming weekend, planning, legal matters, financial matters, etc. So, I’ve been absorbed with spending a lot of time outside of my house lately. Next, I sold Wai a pair of P. rugosus at a discounted rate from what they were originally offered. Next, I sold young animals that I thought were a pair for $1050/shipped (not more than $1K/pair considering shipping). I routinely sold unsexed juveniles during that time for $400-500ea., although not necessarily important to this deal, but the price to Wai was more than fair at that time. Eventually, Wai informed me that the 2 animals he got from me were 2 males. Taking his word that the 2 animals were indeed the 2 animals I sent, I eventually agreed.

Next, I’m assuming that most people who buy juvenile pairs of a given species have done so for the primary reason of breeding them. These juvenile animals are at around 1 year away from breeding size when I shipped them, meaning that next July/August (during the beginning of the austral summer 2014) would be the target time for Wai’s 1st chance to breed them. In the offhand chance that he just wants a couple of P. rugosus to stare at, then I’m not sure if the importance of sex ratio matters – other than I sold them as a pair. So, my position has been to provide Wai with a pair of P. rugosus and find him a suitably sized (and 100%) female. Last week I arranged for a few juveniles to come back from the Hamm show this past weekend, and I have another friend in the US from whom I’m picking up a group of rugosus. From these animals, it was my intention to send Wai a female from this group of about 9 young animals. At the moment, my breeding pairs are just starting to produce (during the austral summer, which I accommodate) so I knew that would not give Wai a fair chance of having a breedable pair for the 2014 summer season – hence my efforts of rounding up an outside group of rugosus to help Wai from.

Shipping – I ship 52 weeks of the year, not only in the USA, but to Europe, Canada, Japan, Taiwan, etc. 48 hour heat packs, proper shipping practices, and experience allow for this. I’ve shipped reptiles for 32 years, on average 170 shipments/year. I also worked for UPS for 20 years. So, I do not see shipping as a problem – regardless of where you live.

Refund – upon receiving back the 2 animals, refunding is an option.

Otherwise, my intention was to send Wai a female as soon as I get one that is essentially the same size (or larger) than the animals that I sent to him, and allow him to keep the extra male – or simply sell it for the inconvenience (yes, there are people who also need males – in USA, Europe and the Orient). Again, the earliest he could breed these would be summer 2014, and it was my intention to provide him with a female that would accommodate that at some point over the wintertime. My reasoning for my thoughts on the offer above are simply based in what I would expect to receive myself – since I’ve been in Wai’s position countless times over the years – and that is sometimes needing to wait for mistakes to be corrected and thereby having a pair that is breeding sized when the expected season should begin.
 
First of all, just a short explanation of my tardiness for reply on this thread – my wife of 21 years and I have been going thru a lengthy divorce for the past 15 months (since August of 2012...) – and almost unbelievably – we’re getting back together and helping her move back in this coming weekend, planning, legal matters, financial matters, etc. So, I’ve been absorbed with spending a lot of time outside of my house lately. Next, I sold Wai a pair of P. rugosus at a discounted rate from what they were originally offered. Next, I sold young animals that I thought were a pair for $1050/shipped (not more than $1K/pair considering shipping). I routinely sold unsexed juveniles during that time for $400-500ea., although not necessarily important to this deal, but the price to Wai was more than fair at that time. Eventually, Wai informed me that the 2 animals he got from me were 2 males. Taking his word that the 2 animals were indeed the 2 animals I sent, I eventually agreed.

Next, I’m assuming that most people who buy juvenile pairs of a given species have done so for the primary reason of breeding them. These juvenile animals are at around 1 year away from breeding size when I shipped them, meaning that next July/August (during the beginning of the austral summer 2014) would be the target time for Wai’s 1st chance to breed them. In the offhand chance that he just wants a couple of P. rugosus to stare at, then I’m not sure if the importance of sex ratio matters – other than I sold them as a pair. So, my position has been to provide Wai with a pair of P. rugosus and find him a suitably sized (and 100%) female. Last week I arranged for a few juveniles to come back from the Hamm show this past weekend, and I have another friend in the US from whom I’m picking up a group of rugosus. From these animals, it was my intention to send Wai a female from this group of about 9 young animals. At the moment, my breeding pairs are just starting to produce (during the austral summer, which I accommodate) so I knew that would not give Wai a fair chance of having a breedable pair for the 2014 summer season – hence my efforts of rounding up an outside group of rugosus to help Wai from.

Shipping – I ship 52 weeks of the year, not only in the USA, but to Europe, Canada, Japan, Taiwan, etc. 48 hour heat packs, proper shipping practices, and experience allow for this. I’ve shipped reptiles for 32 years, on average 170 shipments/year. I also worked for UPS for 20 years. So, I do not see shipping as a problem – regardless of where you live.

Refund – upon receiving back the 2 animals, refunding is an option.

Otherwise, my intention was to send Wai a female as soon as I get one that is essentially the same size (or larger) than the animals that I sent to him, and allow him to keep the extra male – or simply sell it for the inconvenience (yes, there are people who also need males – in USA, Europe and the Orient). Again, the earliest he could breed these would be summer 2014, and it was my intention to provide him with a female that would accommodate that at some point over the wintertime. My reasoning for my thoughts on the offer above are simply based in what I would expect to receive myself – since I’ve been in Wai’s position countless times over the years – and that is sometimes needing to wait for mistakes to be corrected and thereby having a pair that is breeding sized when the expected season should begin.


Hi Jon, let's cut to the chase, since you said that refunding is an option, how soon you can refund the money if I give you my Paypal account information.

Thanks.
Wai

Thanks.
Wai
 
Refund – upon receiving back the 2 animals, refunding is an option.

If the buyer purchased a supposed 1.1 pair of geckos, why should he have to send you back BOTH animals? He wants a pair....that seems counterproductive. Also, will you be paying for the shipping expenses to return the animals to you? I certainly hope so.
 
If the buyer purchased a supposed 1.1 pair of geckos, why should he have to send you back BOTH animals? He wants a pair....that seems counterproductive. Also, will you be paying for the shipping expenses to return the animals to you? I certainly hope so.

Good point, since female usually more expensive, even if I get the refund, most likely have to pay extra to buy a female from other breeder...

Wai
 
IMO, the only feasible solution is that Jon pay for return shipping of ONE of the males....and refunds half of the cost of the supposed pair of animals. Ken should not incur any additional costs or inconvenience because he did not receive what he paid for.
 
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