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DO NOT BUY FROM- petchauffeur.net

Well it came in the mail today, as odd as that is since its Saturday. It shipped yesterday, got here in one day as ground generally does in this area.
 
It is up to the buyer to find out a sellers TOS and shipping and return procedures, etc before buying. Not just make assumptions on what they are or what you think they should be.

If there is anyone you should be upset with it is yourself for not doing your homework first. I have made the exact same mistake myself... but I did not even begin to blame the company for my own mistake. I just basically said to myself.... "Good job dumbass, bet you don't do that again".
 
Honestly, I think you owe Petchauffer.net a HUGE apology. They fulfilled their end of the bargain, and you unfairly posted a "DO NOT BUY FROM THEM" thread. That in itself is much more worse than the "attitude" that you say you got from them.
 
It's official......DO NOT BUY FROM THEM.

Randomly a month after my order a charge shows up on my credit card. I call my bank to get the charges reversed, they tell me to first contact the guy by phone to see if we can resolve it between ourselves. They give me the number that was logged with the CC transaction, I call it and it's a disconnected number. Now I have to fax a letter to my bank to go after this guy and hope I get my money back. It wasn't a lot of money but I surely didn't get anything for the money I was charged. Not even a box with a hole in the side. :(

Danger Will Robinson, stay away from this chap.
 
I'm confused...

Richard

Was this an additional charge other than the cost, with shipping, of the item you purchased? Or was it the charge for the item that was delivered?
 
Suncoast Herpetological said:
Richard

Was this an additional charge other than the cost, with shipping, of the item you purchased? Or was it the charge for the item that was delivered?
The initial charge in the beginning of the month included the item and frieght both. This charge was for $19.55. I was charged around $7 to ship the items, I doubt it should be another $20 ($27 total) to ship 7lbs 1 state over via Fedex ground. Fedex rate calculator puts the cost at $6.
 
Let me see if I understand this.

The order was $19.55
Shipping was $7.00
You paid $26.55 for the order and shipping.

Now, you have another charge for $20 showing up?
 
SPJ said:
Let me see if I understand this.

The order was $19.55
Shipping was $7.00
You paid $26.55 for the order and shipping.

Now, you have another charge for $20 showing up?
My order was $63.95 worth of product, $7.57 for Fedex Ground shipping, grand total of $71.52. The random charge 3 weeks later was for $19.55. I am trying another number that was on their site now, I am currently on hold. I will post tonight when I get home from work, going out the door as soon as I get off the phone.
 
Well the update is this.....

Apparantly they modified their normal prices up on all of my items after my order was placed, charged to me and shipped. The guy kept saying "This is strange, I've never seen anything like this." I'm not sure if they do this regularly and get away with it when they can and just fix it if someone notices or if it truely was a mistake. Makes it hard to believe the 3 items ordered were all accidentally upcharged after my order and by a total of nearly $20. Something smells like crap and I don't think it's my cooking....this time. Apparantly it's going to be refunded to my card, obviously as with any reverse CC charge it takes time to go through so I won't know if they are bulls***ing me for a few more days. I still feel really uneasy about this seller. Despite their cheaper prices I think I'm going to order my supplements from LLL next time, they've always come through quickly and with no weird charges.
 
Too bad there is no way to find out if this has happened to more people than just me....

Googling around to see if I can find more info on them, here's what I have so far:

HORRIBLE! Posted by metisse23 on 04/14/2005 I ordered a litter box from these guys online last week and it took a week to show up, even though I am in Manhattan and they are in Long Island City. Not only did they lose my credit card number, causing me to have to give it over the phone (what is the point of e-commerce?? kinda defeats the purpose...), but after having to wait a week for the item, it showed up busted! The customer service wasn't great and didn't really seem to know anything about the product line. I was told it would take a week to get a replacement, and when I let them know it was kind of an emergency, and I was told just to go get one somewhere else. Apparently they don't care about my business. Never again. So crappy! Pros: None. Cons: Waste of time., Pricey., Careless. Overall user rating: Not Recommended

The only other thing I found was another review on the same site, a positive reveiw of their pet transportation service but that's not relevant to order fulfullment, etc.
 
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