DragonCharm
New member
Well it came in the mail today, as odd as that is since its Saturday. It shipped yesterday, got here in one day as ground generally does in this area.
The initial charge in the beginning of the month included the item and frieght both. This charge was for $19.55. I was charged around $7 to ship the items, I doubt it should be another $20 ($27 total) to ship 7lbs 1 state over via Fedex ground. Fedex rate calculator puts the cost at $6.Suncoast Herpetological said:Richard
Was this an additional charge other than the cost, with shipping, of the item you purchased? Or was it the charge for the item that was delivered?
My order was $63.95 worth of product, $7.57 for Fedex Ground shipping, grand total of $71.52. The random charge 3 weeks later was for $19.55. I am trying another number that was on their site now, I am currently on hold. I will post tonight when I get home from work, going out the door as soon as I get off the phone.SPJ said:Let me see if I understand this.
The order was $19.55
Shipping was $7.00
You paid $26.55 for the order and shipping.
Now, you have another charge for $20 showing up?
HORRIBLE! Posted by metisse23 on 04/14/2005 I ordered a litter box from these guys online last week and it took a week to show up, even though I am in Manhattan and they are in Long Island City. Not only did they lose my credit card number, causing me to have to give it over the phone (what is the point of e-commerce?? kinda defeats the purpose...), but after having to wait a week for the item, it showed up busted! The customer service wasn't great and didn't really seem to know anything about the product line. I was told it would take a week to get a replacement, and when I let them know it was kind of an emergency, and I was told just to go get one somewhere else. Apparently they don't care about my business. Never again. So crappy! Pros: None. Cons: Waste of time., Pricey., Careless. Overall user rating: Not Recommended