Rob @ RK Reptiles
ballpythonmorphs.net
Jay,
First off I don't understand why you would trade the animals you did for a pair of Sunbeams and a dumeril monitor. Second do you think that if I were to tell my exporters in every country I import from a week after the animals arrived alive that I want my money back becuse they died they would do that? They would laugh their asses off. Also if you buy an animal or 10 or 100 from a reptile wholesaler and they arrive alive and die after a week or 10 days, do you think they are going to issue you any kind of credit? HELL NO. why would anyone do this. I ship animals that are healthy and only ship animals that I would want to purchase myself, but if the animal arrives alive and the customer is happy with them thats the end of it. I will not issue any kind of refund or such on those animals. What I do do sometimes is I make the person a sweeter deal on replacement animals. Basically if you were unhappy with the animals when they arrived you should have spoken up and not said "but thats ok" On my shipments from numerous countries in Africa if an animal arrives on deaths door it is a d.o.a. in my books. But if it just looks thin or such unfortunately thats the breaks when it comes to Imports. And as far as Jody's terms sucking well you agreed to them when you made the deal to begin with, now be a man and abide by them as such wehter you like tem now or not. It sucks the animals died but they did not die within his said and agreed upon terms. Personally I gurantee live healthy arrival. But i am not responsible for carrier delays or mistakes. Any claims arising from those incidents must be filed with the carrier. If jody decides to issue you a credit on your next order than great, but if he does not desire to issue you any credits at all, well that is his business practice and thats the end of it. PERIOD.
First off I don't understand why you would trade the animals you did for a pair of Sunbeams and a dumeril monitor. Second do you think that if I were to tell my exporters in every country I import from a week after the animals arrived alive that I want my money back becuse they died they would do that? They would laugh their asses off. Also if you buy an animal or 10 or 100 from a reptile wholesaler and they arrive alive and die after a week or 10 days, do you think they are going to issue you any kind of credit? HELL NO. why would anyone do this. I ship animals that are healthy and only ship animals that I would want to purchase myself, but if the animal arrives alive and the customer is happy with them thats the end of it. I will not issue any kind of refund or such on those animals. What I do do sometimes is I make the person a sweeter deal on replacement animals. Basically if you were unhappy with the animals when they arrived you should have spoken up and not said "but thats ok" On my shipments from numerous countries in Africa if an animal arrives on deaths door it is a d.o.a. in my books. But if it just looks thin or such unfortunately thats the breaks when it comes to Imports. And as far as Jody's terms sucking well you agreed to them when you made the deal to begin with, now be a man and abide by them as such wehter you like tem now or not. It sucks the animals died but they did not die within his said and agreed upon terms. Personally I gurantee live healthy arrival. But i am not responsible for carrier delays or mistakes. Any claims arising from those incidents must be filed with the carrier. If jody decides to issue you a credit on your next order than great, but if he does not desire to issue you any credits at all, well that is his business practice and thats the end of it. PERIOD.