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Bad Guy Doug Matuszak, Boa Basement...Be careful when dealing with him...

May 16, 2013

On March 2, I was sent Doug an email about a package of Ball Pythons I was interested in. He sent me a price on March 4th for the group which came to $350 shipped. When I got the email (it was sent to my work email address) on March 6th, I made a deposit of $100 to hold the group. It was still way too cold in NY to do any kind of shipping. We never formally agreed on a date for the group to be paid off. I personally wanted to have it done by early April but as anyone in my area knows we had a very long winter and warm temperatures didn't come till the end of April and early May.

On April 9, I received an email from Doug asking how the payment plan was going, once again we had no set terms on the plan at all. I responded to him the following day to tell him it was possible I would be paying them off within the week but I was in the process of moving.

During this time, April 14th to be exact, my girlfriend and I found out about a major medical issue she has.

In an email sent to me on May 14, Doug stated I had 48 hrs to respond to him and said I had to in his words, "make a story worth my time to continue waiting to get paid or pay me in full or forfeit your deposit." I sent Doug an email explaining the issue, amd what it was but I will NOT post it here because that honestly has no relevance here. I also hope that if he does respond to this BOI that he will not post that here because it is very personal and should not be made public. I asked him if we could remove a group of the snakes and try to work something out from there so that he could get his money sooner and put the remaining snakes back on sale.

On May 16, today, I received an email from Doug at 12:55pm EST stating I had to pay the full balance wether or not I take all the snakes. Exactly 3 minutes later at 12:58pm EST, he sent me another email saying he's putting the snakes back up for sale and I better pay them off before someone else does. The ad even states, "due to once again another person who can not fulfill there obligations to pay this payment plan off and comes up with amazing stories why they failed."

I am not going to post any types of medical bills or letters from the doctor so I have no way to prove on here that what I'm saying is true. What I am saying is that I would NEVER lie about a very serious medical issue just to try and get a little extension on a payment I have to make. Nothing means more to me than my girlfriend and I explained to Doug that I will not jeopardize her health so that he can get his money sooner.

If he had tried to work with me or at least given me a date to pay them off then this would be different, however, no final date was ever set and he basically called me a liar and reposted the snakes without even giving me a chance to respond to him again.

I'm sure there will be comments that I should have paid these off sooner and I would have if it was possible. But that doesn't change the fact of what my girlfriend and I are dealing with now and instead of trying to work with me after he clearly asked why they weren't paid off yet, he decided to re-post them and in the post said I made up the story. I've had dealings with a lot of people on here in my few months on this site and not one person will tell you a bad thing about me when it came to paying or completing a deal as stated.

I also sent an email to Skip Seavey (cvhome1) and Logan Stillwell (medusasmorphs), regarding the plans I had going with them. I received a revised plan from Skip, because we actually did have a date set for the final amount, and he was completely willing to work with me due to me explaining about the medical bills piling up. I have not heard from Logan yet.

Below are ALL the emails between the 2 of us, I am however blocking out the medical info. All of the emails are stored in my work email account so I know that this is every single email to and from Doug. The older emails are at the bottom of each page and you have to read up.
 
emails...
 

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I am not going to post any types of medical bills or letters from the doctor so I have no way to prove on here that what I'm saying is true.

Could you send a medical bill or two to the seller, even if you don't post them here?

Despite that, I have to say the seller is being a real :censored: to you. :ack2: Sorry for what you are going through with him and with the medical stuff.
 
2+ months for $350????? Next time get the money together first and then pay in full. I wouldn't do the million month payment plan for $350 either.

March 6th $100 payment sent on $350 order. May 16th no other payments had been received which is 10 weeks.

1) I wouldn't have held animals for 10 weeks on $100 and no future payment made

2) The total order is $350 minus the $100 = $250 owing. If you take $250 and divide it by 10 weeks thats $25/week.

Are you saying you cannot afford $25/week? If so you shouldn't be buying snakes!!!

My minimum deposit is $1000 or 50% of the order. If you order is $1500 the deposit is $1000 and if the order is $3000 the deposit is $1500.

It is because of people like you I have that rule.

$100 down and I won't pay you the remaining $250 for 10 weeks. Get a life!!!! Seriously, don't jerk people around and you won't have these problems. I agree with Doug, keep the deposit and resell the animals.
 
I gotta go with doug on this one. 350 $ fir thoes animals is a hell of a deal and I'm surprised he even did a payment plab for them. I don't see how he did anything wrong. If anything he was more patient then anyone I know would have been.
 
One thing that is missing from your emails is any discussion of a payment plan. What you show is that he gave you a bottom line price & you sent a deposit to secure the purchase. When did you ask if making payments was acceptable? Or did you just assume Doug was okay with whatever you had in mind?
If Doug is to be blamed for anything, it is for not making you commit to a specific payment plan. Still, you made no reference to problems prior to the ultimatum, yet you made no effort to complete the transaction. You blew it. I'm not sure why you think Doug is the problem in this situation, but you are mistaken (unless there is communication that you didn't show or describe that would significantly change the story).
 
I will agree with several post on here. You had plenty of time to pay him that low amount. You never made an attempt to have a payment plan. Thats one of the 1st things you should have set up after getting all the snakes info.
But,i also think Doug should have spoken about how he was to be paid after the deposit.
And he is rude IMO,to many people.
I also think he should give you the deposit back since there was no type of agreement on how he was to be paid. I hate when people hold others deposit. I personally give a 30 day option to take back the deposit if you decide not to buy. But thats me.I worked very hard for my money(asphalt foreman) and try to be considerate and give a litter buyers remorse .
Payment plans are great, if you set it up well and be clear on how it will be paid. .
 
One other point is you had 3 payment plans at once. Should have done one at a time paid it off before starting another. You are lucky the other sellers are willing to work with you or you could have lost out much more.
 
2+ months for $350????? Next time get the money together first and then pay in full. I wouldn't do the million month payment plan for $350 either.

March 6th $100 payment sent on $350 order. May 16th no other payments had been received which is 10 weeks.

1) I wouldn't have held animals for 10 weeks on $100 and no future payment made

2) The total order is $350 minus the $100 = $250 owing. If you take $250 and divide it by 10 weeks thats $25/week.

Are you saying you cannot afford $25/week? If so you shouldn't be buying snakes!!!

My minimum deposit is $1000 or 50% of the order. If you order is $1500 the deposit is $1000 and if the order is $3000 the deposit is $1500.

It is because of people like you I have that rule.

$100 down and I won't pay you the remaining $250 for 10 weeks. Get a life!!!! Seriously, don't jerk people around and you won't have these problems. I agree with Doug, keep the deposit and resell the animals.

Agreed. I'm not necessarily siding with Doug, but I'm thinking that sort of timeframe would have a lot of sellers ready to give someone the boot.
 
One thing that is missing from your emails is any discussion of a payment plan. What you show is that he gave you a bottom line price & you sent a deposit to secure the purchase. When did you ask if making payments was acceptable? Or did you just assume Doug was okay with whatever you had in mind?
If Doug is to be blamed for anything, it is for not making you commit to a specific payment plan. Still, you made no reference to problems prior to the ultimatum, yet you made no effort to complete the transaction. You blew it. I'm not sure why you think Doug is the problem in this situation, but you are mistaken (unless there is communication that you didn't show or describe that would significantly change the story).

This was all the communication we had besides talking on the phone once. Also I'd like to add that the ONLY reason the price was dropped to $350 is because he sent me a price to my work email on my days off. He didn't hear from me because I have no access to it at home and by the time I came back to work he had dropped the price. Even made the comment that he should have waited to hear back from me when I called him.


And he is rude IMO,to many people.

As for being rude, that's an understatement. These are the emails I have received since posting this. Nowhere in the emails did I tell him I would have him paid off by April 15th either, so not sure where he got that from. I just don't get why he says he has my emails to shove up my :censored:. I posted every email between the two of us and he still hasn't said a word on this thread.
 

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So when did you discuss making payments? That was conveniently on the phone, right?
What was the payment schedule supposed to be? I very much doubt that the agreement was that you would simply pay whenever you felt like it.

Oh, btw, in your email dated 4/10, you stated that if possible, you would be paying them off that week. Not to hard to figure out why he was expecting money, especially since a month had passed without seeing a dime.
 
So when did you discuss making payments? That was conveniently on the phone, right?
What was the payment schedule supposed to be? I very much doubt that the agreement was that you would simply pay whenever you felt like it.

Oh, btw, in your email dated 4/10, you stated that if possible, you would be paying them off that week. Not to hard to figure out why he was expecting money, especially since a month had passed without seeing a dime.

No, as I stated, we didn't have a payment plan. Never was one. It was just said that he needed a deposit to hold them and I would pay them off when the weather got warmer.
You're right, I did say that in an email on 4/10. I also said that the issue with my girlfriend came on 4/13.
 
Brian, I would step out of this as Doug has chosen to do or the focus will be on you. You made some mistakes, but I think some are missing the obvious fact that the seller dictates the payment plan. Doug did not relay his intentions and he is far more experienced in sales than you. Doug chooses not to post because he knows he did not do what is expected from a seller as you did the same as a buyer. Take it as a lesson learned and a bullet dodged.
 
Brian, I would step out of this as Doug has chosen to do or the focus will be on you. You made some mistakes, but I think some are missing the obvious fact that the seller dictates the payment plan. Doug did not relay his intentions and he is far more experienced in sales than you. Doug chooses not to post because he knows he did not do what is expected from a seller as you did the same as a buyer. Take it as a lesson learned and a bullet dodged.

He said he'd try to pay them off in a week. So that's what Doug went on. Then Doug didn't see a dime for over a month. Why is that somehow Doug's fault that he'd like to be paid for the time he's been holding those animals, when they could probably have been sold and gone several times over?

Nobody likes a deadbeat buyer. :NoNo:
 
Shadi, you are correct and I hold you in the highest regard, but I don't see where Doug relayed what he expected. I see where Brian did not fulfill what he said he would do, but Ive never held anyone to standards that they were not aware of. I know two people that have been paying on snakes for damn near a year and the seller is ok with that, however, they made their intentions clear and didn't hold the buyer to hidden stipulations.

I've started my Friday early so I may be missing something, but everyone I know that has worked out a payment plan has relayed what is to be expected and a deadline. I just noticed there was more communication than those emails so I am retracting my statement for the time being.
 
I don't "dictate" individual payment plans, aside from the basic policy on my Terms page. If I'm asked, I ask the customer what he/she has in mind...because the customer should know what can be afforded. So few people actually complete payment plans that I'm no longer inclined to accept them.
That said:
"I'll need a deposit to hold them" does not equate to "pay me whenever you want".

According to the emails, you never indicated that there was going to be a problem paying until Doug issued the ultimatum. It might have developed in mid-April, but you didn't communicate it.

A seller is under no obligation to renegotiate because you overextended, or decided that other things are more important than fulfilling your obligation(s).
 
That said:
"I'll need a deposit to hold them" does not equate to "pay me whenever you want".

You're right Harald, but in the same way, "I'll need a deposit to hold them" does not equate to "I don't believe you, so I'm selling the animals you have a deposit on"

Even in yesterdays emails where I clearly say, "we never agreed on a date for them to be paid off", Doug didn't even dispute that fact in the response. I never said I couldn't pay him, I ASKED if he could remove some animals so the balance would be lower so I could pay him sooner.
 
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