Bad Guy DTS Herps

[Dan Scolaro]

Scott, the snakes ate before and they were not new borns. They did not get to that size by not eating. You received healthy and feeding snakes that had a 2 week guarantee and as discussed before purchase, they all ate for me here and the breeder in Europe. To come here years later and moan about one that you claim ate and then stopped eating is bogus. I am right down the highway from you and I assure you that if you had any issues then, you would have contacted me for assistance or consideration. I never heard from you again until now, so I do not believe you were entitled to anything then beyond the guarantee. And I belive your complaint is bogus and wish you good luck and next time you get a snake that has feeding issues, perhaps consult an expert as force feeding is not good for that species and I got a nickel bet you rammed something down it and it puked.

And yes, Lakeside, he got home and emailed to confirm those were the snakes in the photos and was happy with them. I recall he mentioned one was not feeding as well as the others and I gave some advice and never heard from him again until today.

 

[MiIguanaLvr]

Scott, the snakes ate before and they were not new borns. They did not get to that size by not eating. You received healthy and feeding snakes that had a 2 week guarantee and as discussed before purchase, they all ate for me here and the breeder in Europe. To come here years later and moan about one that you claim ate and then stopped eating is bogus. I am right down the highway from you and I assure you that if you had any issues then, you would have contacted me for assistance or consideration. I never heard from you again until now, so I do not believe you were entitled to anything then beyond the guarantee. And I belive your complaint is bogus and wish you good luck and next time you get a snake that has feeding issues, perhaps consult an expert as force feeding is not good for that species and I got a nickel bet you rammed something down it and it puked.

And yes, Lakeside, he got home and emailed to confirm those were the snakes in the photos and was happy with them. I recall he mentioned one was not feeding as well as the others and I gave some advice and never heard from him again until today.

Dan,

What do you think it is about you that makes all these people (not just in this thread) try to get over on you? I mean, if I were going to buy an animal and then at some later date try to claim it was unhealthy just to get a new animal, I would try that with someone who was more likely to do it for me. Not someone who has a reputation of having a very short fuse and who tends to blame the customer. That just wouldn't be prudent, since it is obvious the person is not going to get a replacement animal or their money back.
So, considering this, why is it that so many people just decide to pick on you?

 

[LakesideBoas]

I believe you, Dan. I am going take some motrin as I'm out of tylenol...

 

[MiIguanaLvr]

I believe you, Dan. I am going take some motrin as I'm out of tylenol...

I would think Prozac might be necessary too as these threads could make any sane person nutty

 

[LakesideBoas]

I would think Prozac might be necessary too as these threads could make any sane person nutty

I'm already on Zoloft so I'm already nutty! The Tylenol is for the headache!

 

[Dan Scolaro]

What people? I sell thousands of reptiles and there are going to be some bad apples and its all part of the job. I would rather face them and stand up to them so they will not pull this garbage on someone else. I have never blamed any customer for anything so don't know what you mean. I presented the facts. As far as I know, I stood up for many sellers and buyers in the past and proved the usual 10 idiots wrong on many of their nasty comments and now they are attacking me for revenge. Other than that, I do not know why those morons try to call me names as it only reflects their GED score.

 

[LakesideBoas]

You're baiting the hook again, Dan!
Were the animals purchased by Scott WC? I ask as I have no experience at all with those species.

 

[MiIguanaLvr]

What people? I sell thousands of reptiles and there are going to be some bad apples and its all part of the job. I would rather face them and stand up to them so they will not pull this garbage on someone else. I have never blamed any customer for anything so don't know what you mean. I presented the facts. As far as I know, I stood up for many sellers and buyers in the past and proved the usual 10 idiots wrong on many of their nasty comments and now they are attacking me for revenge. Other than that, I do not know why those morons try to call me names as it only reflects their GED score.

You are kidding, right?

 

[Seamus Haley]

I think there have been legitimate complaints, but your pride and attitude won't let you acknowledge them...and the fact that you keep posting about the thousands of sales without one legitimate complaint - right in the face of those complaining about you - just grates on the nerves of everybody that reads it.

Perhaps if you toned down the BS and sarcasm a bit, and just stated your case & provided your proof, people would respond differently to you...and then you wouldn't have to start knocking the people and the site every time there is a complaint about you.

I'm right there with you Harald.

Given a large enough volume of sales, eventually something will go wrong somewhere. The manner in which a preson responds to those problems is as important or even more important than the circumstances surrounding the problem itself in many cases. I respect a dealer who has had few problems, that then looked at the details and made a decision that was logical, straightforward and ethical. Sometimes they need to protect themselves from incurring uneccessary losses at the hands of a customer who does not have a complaint with much merit. Sometimes they need to accept certain costs as inherently theirs to make good on, even if they were not directly at fault (as is the case with say- carrier mishandling). Responsibility isn't identical to blame, it is very possible to accept responsibility for making something right without always taking the blame for it going wrong to begin with.

I look at some of the people who have come forward to say that they were perfectly satisfied with their transactions from Dan. They're credible, honest, upstanding people who I regard as a known quality and who's judgement I trust.

I look at Dan's stock and am frequently pretty impressed, he and I have some overlapping interests that should have the two of us shooting the breeze in the husbandry forums like great friends.

But when he has had problems, I have sometimes found myself disagreeing with his refusal to accept responsibility. Some of the times, when I have agreed that he didn't necessarily owe anything, I have found myself strongly put off by his tactics and approach; he has not once yet just said "I don't think I owe anything and here's why-" and followed it up with some photos, timelines or verifiable emails. He immediatly flips around and begins behaving in a manner that I can't respect. I've got a lot of... less than praiseworthy feelings for some of the explainations he has given for problems as well.

Based strictly off some of the species he deals with, I also am a person who would have been a potential customer of his. I just am not willing to risk a fed-ex screwup or disagreement about the quality of a specimin when it arrives causing ME to be out my money; since I know that the person on the other end wouldn't be open to any kind of reasonable analysis and discussion.

 

[Kingetula]

Dan, first of all if I cared all that much to try and fight with you over a dead snake I would have. You were not very helpful when I did contact you about it not eating. Secondly I didn't just now start giving a crap; I could have kept my mouth shut like I have been. All I was doing here was adding my experience (IMO) of my transaction with DTS.

You can say a lot of stuff like they ate before they left, those were the pictures, that the snake shit GOLD NUGGETS or that I said this or that (regardless of it being true or not) I know it is all he said she said so I didn’t come here asking for anything. I don't want to be entitled to crap Dan. I have bought snakes before that died or whatever and some people refund well others do not. (I live and learn) I choose to do business with those sellers or I don't. I don’t come to Fauna complaining about every snake that died on me. The thing lived for several months so how could I come back to you asking for a refund??? It was a crap snake that I struggled to keep alive.

REPTILE GUARANTEES are a funny monster. Some places give 48 hours while others give a few weeks but a sick snake can live much longer than that. I didn't come here to ask for anything from you Dan, in-fact I didn't say crap to you. All I did was point out my experience with DTS. (IMO)

Yeah, 100% my fault I didn't call you 3 months after I got that snake and demand my money back because it died! Would you have given me a refund? I kept it to myself and went on with life. I feel one way about the quality of snakes you sold me and I only get burned once. Have I asked you for any other snakes in the past year? Today I read this post and SHARED MY EXSPERIANCE! If the readers believe me fine, if they believe you fine. Thanks for reading.

 

[Kingetula]

Were the animals purchased by Scott WC? I ask as I have no experience at all with those species.

The ad said CB

 

[absnaken]

Dan, I have done as paypal advised me, I sent a message in the claims form (per paypals suggestion on the wrong amount due). All I am asking for is the 75.00 for the CB egg eater that deid in 3 day;s of me receiving it.
PS you have never sent a care sheet on any animals. And I guess the other 2 Frenata's that Scott has and are perfectly fine are just not soaking like the one you sold (gave for free to replace the 3 snakes that deid) I guess I cannot fortell the future if a snake is going to live or die alls I know is that it showed with lumps when I got it from you and I would like to let you know now instead of further down the road when you really won't believe anything.

 

[Kingetula]

The ad said CB

Vipera raddei kurdistanica (I was told was illegal to export from their original country so they were CB)

 

[LakesideBoas]

The ad said CB

Coolness! I didn't know if they were some of the species that you mostly find WC members of or what (like the savanna monitors and such).

I do believe that you got a bad snake, Scott, I'm just not with you in thinking Dan could have known it would not thrive. I hope you can understand the distinction as I have absolutely nothing against you.

 

[hhmoore]

Dan, I have done as paypal advised me, I sent a message in the claims form (per paypals suggestion on the wrong amount due). All I am asking for is the 75.00 for the CB egg eater that deid in 3 day;s of me receiving it.
PS you have never sent a care sheet on any animals. And I guess the other 2 Frenata's that Scott has and are perfectly fine are just not soaking like the one you sold (gave for free to replace the 3 snakes that deid) I guess I cannot fortell the future if a snake is going to live or die alls I know is that it showed with lumps when I got it from you and I would like to let you know now instead of further down the road when you really won't believe anything.

So you received a snake with lumps...and instead of immediately contacting the seller to express your displeasure, you sold it to a friend? Then, a month later, you post on the BOI and have the nerve to say that you would just like to let the seller know NOW, rather than later when he won't believe you?
That's just classic, lol.
1) you've had the snake for a month
2) why would you think you have any claim with Dan after you've sold the snake to somebody else?

Just curious, if Dan didn't have a history here, would you be posting this thread? Who told you about the BOI?

 

[Kingetula]

Coolness! I didn't know if they were some of the species that you mostly find WC members of or what (like the savanna monitors and such).

I do believe that you got a bad snake, Scott, I'm just not with you in thinking Dan could have known it would not thrive. I hope you can understand the distinction as I have absolutely nothing against you.

I understand completely.

 

[Dan Scolaro]

Scott: Your version of the experience was wrong. You received the exact snakes in the photos and you received healthy and great snakes and your bogus complaint voices that you did not. Either show proof or apologize for making such a nasty remark. How dare you imply I did not send the snakes you selected from the photos. You had the photos and the snakes so if you had any question then as you claim, then why did you not check them against the photos? Because you are FOS. And I was quite helpful to your contact about one not feeding right away like the others and made several suggestions. If you had further questions, then why did you not ask them? I spend countless hours with my customers helping them house and feed their snakes, so any sloppy comment from you like that is reckless on your part. You keep knocking the deal but have zero proof behind your bogus claims. Show proof or admit you were wrong to mention anything in the first place. You were not burned. You received the snakes you selected at your choice from photographs and failed to keep one alive during your care, so it more so a tribute to how you keep your animals then the animals that you claim you did not select. Bogus is all. Your experience was great. You cried about not wanting them shipped and I went to the trouble to have them HAND DELIVERED to you by a fish and game biologist who you are alluding to swapped your snakes out. You are full of crap.

Seamus: You are wrong. In any bogus complaint, when did I ever avoid responsibility? I offered the kid a free skink despite he killed it force-feeding , I paid the boa guy the same day, I offered the viper boa dude 2 snakes for 12 bucks each. You are barking up the wrong tree when you mention responsibility. I could have said the terms are the terms and ended it but I did not and if anything was a mistake, it was that mistake, that I did not adhere to the terms and offered compensation above and beyond the terms. And you did not view all of the emails to them where I tried to remedy their needs, so your words are based on a half sided story and their needs were based on threats to extort more than what the bought via the BOI, so any person blithering threats is going to loose anyway. I do not need to provide proof as my word is gold and if you want to pay me to get any proof then send the funds on to waste my time as this is no trial. And in most cases, you already arrested, had a trial, convicted, no appeal, and hung the person before ever learing the other side of the story. A real freak show that causes much laughter for most of the readers.

 

[LakesideBoas]

Dan, I have done as paypal advised me, I sent a message in the claims form (per paypals suggestion on the wrong amount due). All I am asking for is the 75.00 for the CB egg eater that deid in 3 day;s of me receiving it.
PS you have never sent a care sheet on any animals. And I guess the other 2 Frenata's that Scott has and are perfectly fine are just not soaking like the one you sold (gave for free to replace the 3 snakes that deid) I guess I cannot fortell the future if a snake is going to live or die alls I know is that it showed with lumps when I got it from you and I would like to let you know now instead of further down the road when you really won't believe anything.

Dan, thought you might have missed this so I brought it back down here.

Is that going to do it for you and Andrew to come to a resolution? I sure hope so, I'm sure you both have better things to do.

 

[Kingetula]

Scott: Your version of the experience was wrong. You received the exact snakes in the photos and you received healthy and great snakes and your bogus complaint voices that you did not. Either show proof or apologize for making such a nasty remark. How dare you imply I did not send the snakes you selected from the photos. You had the photos and the snakes so if you had any question then as you claim, then why did you not check them against the photos? Because you are FOS. And I was quite helpful to your contact about one not feeding right away like the others and made several suggestions. If you had further questions, then why did you not ask them? I spend countless hours with my customers helping them house and feed their snakes, so any sloppy comment from you like that is reckless on your part. You keep knocking the deal but have zero proof behind your bogus claims. Show proof or admit you were wrong to mention anything in the first place. You were not burned. You received the snakes you selected at your choice from photographs and failed to keep one alive during your care, so it more so a tribute to how you keep your animals then the animals that you claim you did not select. Bogus is all. Your experience was great. You cried about not wanting them shipped and I went to the trouble to have them HAND DELIVERED to you by a fish and game biologist who you are alluding to swapped your snakes out. You are full of crap.
QUOTE]


Alluding what? That never crossed my mind Dan.

No Dan I will not appologize. I shared my exsperiance with DTS. You say a lot of crap that isn't true and that's like me asking you to prove it. I have ignored most of it because I understand a lot of this is he said... Just like, stating I cried about shipping. STFU Dan. You know I didn't care and was shocked when you said shipping would be free that you could have someone meet me. I guess you don't save those pictures you had? I have a picture of one of the Raddies and the thing is BUTT UGLY IMO. I would love to compare pictures.

 

[Dan Scolaro]

Nope, he got a great expensive snake imported from europe that was in GREAT shape and GREAT body weight. Its a species which can go on and off feed due to temps and conditions and I got a dime bet that Scott did not have the patients for it to feed on its own and he rammed a pink down it. I believe these are the photos of the few I received. ALL fat and happy.