Bad Guy Ember gecko....

[nlcoe]

OK so about 3 months ago I bought ember glows and a sunglow from embergecko I have since tried to make contact with James but have received little contact back. The animals I got didn't look like the pics he had of them and the sunglow came to me skinny and laying eggs the embers are a little leaner then I would like but not danger zone. But since she came that way I put them all in quarantine separately. The ember glow female began to lay eggs as well as the sunglow female. On a weird thing I have where all eggs are incubated until shown to be dead I threw them in the incubator in there own tubs to my surprise I got a baby out of the ember glow box. She has never been with the male. Well I emailed james not mentioning that the female had not been with the male and asked him how to tell it is was a ember glow he got back to me on that, and just told me it was a reverse stripe ember glow. So I am at a loss. I spent a lot of money on these geckos a lot. And one of them is dieing.... I mean its bad enough that embers and sunglows don't match what he sells.

 

[kouneli]

Are the pictures supposed to be of the same gecko? (first being what you received, second picture being his?) Is it me or do the spots on the head not match? Then there's that random light spot on the back of the one you received. This does not look like the same gecko at all....putting aside the fact that the one you received is definitely underweight compared to the one you were expecting.

Post screenshots of all the emails/communication if you could. Does he know about this thread? What about pictures of the other gecko(s) you received? Do you have pictures of what the geckos looked like directly after unboxing them? What have his responses been?

 

[nlcoe]

I will get the emails asap my laptop just died so everything is done on my phone

 

[nickolasanastasiou]

Please take a photo from the animal's right side and one from the top. My impression is the same as Monica's/Bunny's regarding them not being the same geckos, but I need a little more information before I can feel comfortable stating so definitively.

That animal looks underfed and possibly overbred. If there are not intestinal hitchhikers involved, it can bounce back quickly with plenty of protein and minerals, but it should not have come to you like that.

 

[Pasodama]

This does not look like the same gecko at all.

OP still needs to clarify whether, or not, those two photos are supposed to be of the same gecko.
However, I agree, those two look to be (or are) two different geckos.

 

[nlcoe]

They are supposed to be the sunglow

 

[Pasodama]

It sure doesn't look like the same gecko but, there again, Leo markings can do a drastic change over time (especially on head).
How old is this gecko? In both pictures?

 

[mikew1234]

Those are undoubtedly two different animals. Feet, dorsal pattern, tail are all different. As for the "dying" one, did you take it to a vet? Were the animals bought as virgins? Also, did you receive the animal like that, or is that how it is now, 3 months after the transaction? I'm not defending the breeder. Just want to be sure we're seeing all the facts at what they are. Timeline of events, current weights etc would also be helpful. Also, if you haven't, I'd recommend a vet visit. If it is parasites, you might not find out otherwise.

 

[ShawneeAlice]

Wow...I'm surprised to see this. I'd also like to see all the communication you had with Embergecko, and has anyone told them about this thread? I'd be happy to email them. I received my Xtreme Albino super giant male a couple weeks ago and he came fat, healthy, and as described. (His description said he has a regen tail, and he does) He's also my friendliest gecko. The gecko you received does not look like the gecko in the pic at all.

 

[Kristi23]

Unfortunately, I'm not real surprised by this. There has been quite a bit of negative feedback about Ember over the past year or two. I am upset by that picture though. Has that gecko been to the vet? Any fecals done? It just looks so unhealthy. I'm hoping that it's just underfed and thin from breeding, but you definitely need to find out the cause. I'm really sorry that you're going through this. You pay for healthy animals from someone who has a good rep and then this happens. It's a shock. I wish you the best with that gecko and I hope she improves.

 

[nlcoe]

I have had the fecal done on all three from ember and non of them have parasites. The gecko came to me not as skinny but skinny, she has rapidly dropped wait. I feed her daily and I have switched her to wax worms and super worms her head and tail are scared up but I can't seem to get my phone to get a pic of the scaring. She just stopped laying duds. ( tiny very round yellow egg like things) and is now declining faster then ever. She is sold as a sunglow and that's what I think she is.

 

[6jasteinert]

Hi, this is James with embergecko.com. We have never been notified about this issue from this user. If this person would identify themselves, we would be happy to contact them to resolve this issue to their satisfaction as we do with any of our customers.

Or better yet why don't they contact us directly at [email protected]

I was under the impression to file a complaint on this site you had to actually identify yourself?

Tank you,

James Steinert
Embergecko.com

 

[6jasteinert]

Kristi,

We produce abut 1000 animals per year, inevitably there are always a few issues. however for an issue to be resolved your customer has to actually contact you so you can make an attempt to resolve the issue. We have never heard from this person. I did message the person directly to make contact today.

Note the last time we had someone on this site file a complaint, we did accept the return of the gecko after they had the animal for 12 months because he complained it did not grow our from a hatchling to super giant. got the gecko back and it had a rear leg that clearly had suffered a break at some time and it passed away within 2 weeks.

i would suggest if you plan to be in this business for some time to act professionally and think twice about making comments that you cant verify. i for one would never comment about another breeder under any circumstances as i have seem my share of customers who clearly did not function in fully ethical ways.

James Steinert
Embergecko.com

 

[favrielle]

Kristi,

We produce abut 1000 animals per year, inevitably there are always a few issues. however for an issue to be resolved your customer has to actually contact you so you can make an attempt to resolve the issue. We have never heard from this person. I did message the person directly to make contact today.

Note the last time we had someone on this site file a complaint, we did accept the return of the gecko after they had the animal for 12 months because he complained it did not grow our from a hatchling to super giant. got the gecko back and it had a rear leg that clearly had suffered a break at some time and it passed away within 2 weeks.

i would suggest if you plan to be in this business for some time to act professionally and think twice about making comments that you cant verify. i for one would never comment about another breeder under any circumstances as i have seem my share of customers who clearly did not function in fully ethical ways.

James Steinert
Embergecko.com

James,

Kristi is by no means new to breeding, and is one of the LAST leopard geckos breeders I would ever expect to hear accused of being or acting unprofessionally. She is a top-knotch breeder and a good person, and does not go around throwing out negative comments about other breeders just for giggles.

 

[Kristi23]

James,

Kristi is by no means new to breeding, and is one of the LAST leopard geckos breeders I would ever expect to hear accused of being or acting unprofessionally. She is a top-knotch breeder and a good person, and does not go around throwing out negative comments about other breeders just for giggles.

Thank you. I did not explain what I've heard because it would be third party without permission. I've seen complaints on facebook and by e-mail. I cannot comment on them here because I will not mention names and some I can't remember.

 

[Pasodama]

I was under the impression to file a complaint on this site you had to actually identify yourself?

If one's correct, full, name is in their profile (look to the left of posts) one does not have to sign their name to their post/s.
The OP's name is listed as Nikki Coe in her profile.

 

[nlcoe]

Yes my name is nikki coe and I have emailed him twice today alone. I crossed his ember glow male to a ember I own and out came a banded baby that makes no sense if the ember glow is a ember

. This is clearly not a ember. Nor is it patternless.

 

[Kristi23]

For anyone not familiar, an ember is a murphy patternless raptor (created by Garrick De Meyer). When you breed a visual MP to a visual MP, all babies will be visual MP.

Murphy Patternless babies are not banded when they hatch. They have a blotchy pattern that fades as they get older. When full grown, they show no pattern at all.

 

[nlcoe]

Also I never received a pm from James neither did I receive any email in return to mine. All I want is to have a full refund of my money and I will gladly send the geckos back to james.

 

[Pasodama]

This is clearly not a ember. Nor is it patternless.

Agreed. Clearly not an Ember/Patternless.