scaledverts
I like all things scaly!
As far as the animals being prices as a group only, that is false. It is clearly stated in the add that they have individual prices or a discounted group price. No pricing was changed.
I may have been unclear about "not sending anything." What I was advised to do by several friends was not refund her payment for the available animals and send them to her.. because she bought them. Why would I keep both her payment and the animals? Emiley had asked me about a few individuals in the group but she never notified me that she was interested in the group as a whole or that she was going to send payment. I have spoken with a few other individuals who have had similar unpleasant experiences with Emiley, so as far as loosing a potential return customer, I'm not heartbroken about this one.
I would be more concerned with losing a potential NEW customer. Based on what I have seen regarding your (and whoever you are speaking with about this) thoughts regarding business transactions, I know I won't be buying from you?
I have a feeling that I am not the only one either.There is no "she bought the animals so I should send them to her and not refund her money." That is pure B.S. As others have said already, she sent payment for the entire group. If she sent money thinking that she was purchasing the entire group and you sold some of that original group, you have to renegotiate the purchase because the terms have changed.
Oh also as far as others "having similar unpleasant experiences with her," either tell them to post it here or leave it out. Without proof they are just baseless accusations. PERIOD.