SprucehillDragons
New member
Fire And Ice Experience :-(
Hi, new to this forum and looking for the help of the bearded dragon community to help me understand the negative experience I've had with the breeder Fire And Ice out of Pennsylvania.
After receiving a adult male and a juvenile I purchased, Emails back and forth, The owner cancelled a purchase I had made for a "collectors quality Male out of a Fire Red breeding. Purchase was paid in full. Price of Dragon was $500 and shipping was $65
Anyway I was told via email that my $565.00 was refunded back to my Visa Card yet today I called my bank and they said there was no deposit for $565.00 put back into either of my accounts I've used to purchase dragons from them.
I think I will give it another day or two then contact my attorney. This has been a complete nightmare instead of a wonderful experience!
In my opinion this is not a reputable breeder.
My last purchase is a horror story in itself. Was charged $100 for shipping, dragons showed up freezing cold, everything inside box was cold including newspaper, corn flake cereal box adult male was in, small plastic container juvenile was in. 2 small kit kat size white with red stripe heat packs crammed in two corners of a pretty big box. When I opened cereal box the big guy had eyes closed, beard jet black and felt like a orange that had been outside for 12 hrs in temps ranging from 20's for high and 18 was the low the night they were shipped out last Tuesday here in PA.
Then they wanted me to ship them back when they haven't eaten, big guy sounded like he had a stuffed up nose, both were dehydrated. I was told not to take them to the vet, that it would make things worse yet sending them back thru UPS wouldn't be a lot more Stress? (This is what triggered the emails back and forth). Which there are so many contradicting statements and insults towards me as knowing how to care for bearded dragons. I have 1 normal 3yr old female that I've had since she was a juvenile and she is a big happy girl. And two happy uromastyx's. I just wanted something Pretty and unique, that I didn't see in pet stores.
Hopefully some insight from you all can help me understand if this is normal practice when shipping or paying for a dragon that hasn't hatched yet is standard practice? How many collectors quality dragons come out of a clutch and can you tell at a young age that they are a collectors to fulfill the $500 price tag for such quality?
And shouldn't you be able too choose or at least see photos of what your buying? I'm sorry but, I work hard for my $ and want to see what I'm getting. Not play the lottery!
I so wanted this to be a happy exciting experience and it has been nothing but, that. The dragons to me are beautiful. I just hope tomorrows vet visit helps get them on track.
Hi, new to this forum and looking for the help of the bearded dragon community to help me understand the negative experience I've had with the breeder Fire And Ice out of Pennsylvania.
After receiving a adult male and a juvenile I purchased, Emails back and forth, The owner cancelled a purchase I had made for a "collectors quality Male out of a Fire Red breeding. Purchase was paid in full. Price of Dragon was $500 and shipping was $65
Anyway I was told via email that my $565.00 was refunded back to my Visa Card yet today I called my bank and they said there was no deposit for $565.00 put back into either of my accounts I've used to purchase dragons from them.
I think I will give it another day or two then contact my attorney. This has been a complete nightmare instead of a wonderful experience!
In my opinion this is not a reputable breeder.
My last purchase is a horror story in itself. Was charged $100 for shipping, dragons showed up freezing cold, everything inside box was cold including newspaper, corn flake cereal box adult male was in, small plastic container juvenile was in. 2 small kit kat size white with red stripe heat packs crammed in two corners of a pretty big box. When I opened cereal box the big guy had eyes closed, beard jet black and felt like a orange that had been outside for 12 hrs in temps ranging from 20's for high and 18 was the low the night they were shipped out last Tuesday here in PA.
Then they wanted me to ship them back when they haven't eaten, big guy sounded like he had a stuffed up nose, both were dehydrated. I was told not to take them to the vet, that it would make things worse yet sending them back thru UPS wouldn't be a lot more Stress? (This is what triggered the emails back and forth). Which there are so many contradicting statements and insults towards me as knowing how to care for bearded dragons. I have 1 normal 3yr old female that I've had since she was a juvenile and she is a big happy girl. And two happy uromastyx's. I just wanted something Pretty and unique, that I didn't see in pet stores.
Hopefully some insight from you all can help me understand if this is normal practice when shipping or paying for a dragon that hasn't hatched yet is standard practice? How many collectors quality dragons come out of a clutch and can you tell at a young age that they are a collectors to fulfill the $500 price tag for such quality?
And shouldn't you be able too choose or at least see photos of what your buying? I'm sorry but, I work hard for my $ and want to see what I'm getting. Not play the lottery!
I so wanted this to be a happy exciting experience and it has been nothing but, that. The dragons to me are beautiful. I just hope tomorrows vet visit helps get them on track.
and sharing your experience. It really helps when your new get taken to know where to go next, or who to trust. Wish I had tried these threads beforehand.