Steve,
Back on page two, I wrote:
" . . .I scanned back through Fred's writings, and this is what I actually found:
'If you want to have some reserved for you,I would require payment in full, with shipping costs included, and this money is non
refundable if you should choose to change your mind weeks from now. This assures me that you truly want the snakes, . . .'
From that, it appears to me that Fred was saying that the money was non-refundable if Landon changed HIS mind, not that a refund would not be given if Fred could not/would not produce the purchased animals. It's not Landon's problem that Fred has issues in his life, couldn't get the animals to eat, couldn't get FedEx to take his boxes, has now had to move, or is waiting on other payments to fulfill his obligations. I cannot imagine a court of law support a "non-refundable" policy of such a nature, but even if it did (stranger things have happened in the world of juris-prudence!), refusing to refund money in a situation like this would not bode well for Fred in the more important court of public opinion!"
So, there has been an issue made of the fact that Fred has been entirely too long in making this right, and I did address the fact that his excuses were not acceptable to anyone with a clear sense of good business practices.
However, let me address what you have rightfully raised: the time issue. If Landon and Ann had come on here saying "Fred has owed me money for almost a year," and Fred then came back with something like, "Well I'm still worlking on it," I would have jumped down his throat with both feet for not realizing how badly he was continuing to treat these people. However, that is not what happened. Fred basically said, "Yes, I was wrong in every way. Both of these people are 100% right, and I will fix it ASAP." Ok, so in the few days that the BOI has been involved in the discussion, Fred has done what a good guy would do. I can't say what has transpired in the past, because I don't know. Do you? I mean, Fred offered some horribly lame excuses, but he says that he was wrong for that and is now going to fix it. What else am I/are we supossed to demand from him, if Landon and Ann are satisfied?
I think Fred has hurt himself with all of this. Everyone can make a mistake, but Fred waited a year to fix his. I think that's entirely too long, and I would not have waited as patiently as Landon did! However, it IS being fixed. If that falls apart, that will be another story, but I can't really see the inconsistancy here.
If everyone who was rightfully accused here came on the BOI and said, "Yep, I'm guilty . . .I'll do right by my deal," I believe everyone would get the same benefit of the doubt until they were proven to be completely untrustworthy. But that's just not the typical pattern one sees here, is it?
I do not take what Fred's stalkers have posted as being weighted with great credibility. Though it is in part because of the subject matter for which they attack him (a family member's death), it is also because of the completely rabid nature by which they follow him around. One thread wonders full of great, swelling words of wisdom, telling us how things "ought to be" here on the BOI just don't impress me much.