The fact that you cannot see how wrong this is and continue to defend Jason's actions are a mystery
did I not just say this?:
"I think Jason is at fault, and I would imagine he knows it too which is why he offered a few things to try to finish the sale."
I fully understand all points being made. I infact, am probably one of the easiest people to do business with on the face of the planet. I'm understanding, and realize s**t happens. Sometimes you have to go out of your way to make things work. Maybe it is this reason that I understand both circumstances both the buyer and seller are facing.
If I were in Jason's position, I would have offered the exact same offers to Steve.... To me a live animal guarantee does not mean you get your money back if the animals do not arrive alive, it means you get equal replacements. If, and only if there are not equal replacements available, should a refund be given ( which is the case here, or likely 6 months from now animals will be available). A refund was offered in what I consider a timely manner to accumulate the refund, and it was denied.
If I were in Steve's position, I would certainly want the animals I paid for, or a refund. A refund originally was offered, and was denied by Steve ( due to the time it would take to receive). Well what does that leave??? animals that were paid for.
My main point here being that bringing this dispute here will help neither Steve or Jason get what they want any faster. Jason wants to finish the deal by supplying the animals that were sold. Steve wants his money back, which will not be any faster by bringing this thread here( the only thing he will benefit here, is putting out a bad name for Jason, which I don't agree with at this time). Steve was offered his money back, just over time.
Jason is not a scam artist. If he'd scammed someone, or just straight up denied Steve any form of payment, or replacement animals from the start, this would be a completely different story in my eyes.