Jeane and Wendy have been intertwined for years selling reptiles. It's a mother-daughter business. Jeane was more widely known for her bearded dragon end and Wendy for her more diversified species herp sales. Wendy raised/bred/sold chams for a long time a few years back, largely subsidized in part by a well-known cham breeder in FL, so claiming ignorance of cham husbandry and health is absolutely no excuse. Wendy's also done most of the talking, advertising, vending and moving the inventory in recent years.
Wendy has a prior history of using her mother's (and aunt's) Fauna, Paypal and email accounts, so even though the emails may indicate they are Jeane's, they may well be from Wendy herself.
I noticed that Wendy's "Reptile Addictions" website is now pushing exotic mammals, not reptiles, and Jeane's site (
http://www.rivercityreptiles.webs.com ) has nothing but the TOS the OP viewed and a disclaimer that she (Jeane) is no longer breeding dragons.
It seems like since they no longer have a brick-and-mortar storefront for herps, they are trying to dump all the reptile stock and moving on to selling exotic mammals (and feeders).
Shipping a live, young, fragile cham USPS is something that BOTH of them are keenly aware is not acceptable. If I'm not mistaken, Jeane Best works for (or at least used to) Fed Ex.
Neither is naive to husbandry or health issues or shipping.
As far as that cham coming from ChameleonsNW, I didn't catch that in the email exchange. I saw where Jeane (or Wendy) did provide the link for cham care when trying to pass the buck, but nothing that indicated the cham came from ChamsNW. Did I miss something?