Here's my thoughts, unpopular though they may be.
In this business there are no guarantees. We are dealing with live animals and sometimes accidents, whether though our own carelessness or ignorance, happen. (currently having loaner animals out there, I will incur a great lost both emotionally and mentally if these animals are hurt because I raised them from hatchlings).
Speaking for my own self only, if I had been the one that had done a deal with Jennifer....knowing what she's been though and how much she's helped us by revealing as much as she has and the debt that she has incurred, I would not want to add to her burdens so would have forgiven the debt. I encourage the others that she owes animals to do the same since she has said that she will NEVER get into this hobby again. It's a business and in a business we are able to write off bad debts.
Now, strictly speaking business wise and ethically, we may not have even known that another animal was alive if Jen hadn't spoken up and had to request assistance (perhaps there's a method to her madness?). I am not inclined to send an animal to a person that has shown himself to be less forthcoming than Jen and unable to do what is needed for the "greater good" (I admit I am being selfish here..but I couldn't send an animal to anyone that has not spoken up about his part in this until now (if I missed a post forgive me). I honestly thought that ALL snakes were put down including the loaners.
Jen, I sent you a pm.