Re: Forum Moderation
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Posted by Mike H. on November 25, 2001 at 10:52:28:
In Reply to: You mean way to little don't you? (long, 2 part message) posted by Joe P. on November 25, 2001 at 04:42:04:
Just to address the issue of forum moderation that Joe brought up, I'd like to share some of my thoughts....
As a moderator/moderators, you have to set rules of conduct and content, and you have to enforce them evenly and even follow them yourself. Moderators can't expect to please everyone, if you strive for that goal you won't be able to moderate fairly and evenly.
The goal a moderator should strive for is to be respected by forum participants, and this happens by them witnessing the way you moderate. If moderators start deleting posts or threads just because they personally don't approve of the content, the direction of the conversations, the husbandry practice being discussed, or because a personal friend of theirs is under attack, is an abuse of power. By doing this you loose the respect of the forum participants and the forum's integrity would deteriorate.
Here's an example...
A few months ago, some of you will remember a thread that developed about a purchase Joe made, and the question of whether or not there was a guarantee and, if so, the specifics of that guarantee. There were lots of opinions voiced, lots of past experiences talked about, lots of phone calls & emails exchanged during this thread. Many people seemed to side against Joe on this issue. Joe showed his true colors by not deleting that thread. I was considering removing the entire thread after it had been up long enough for everyone to have their say. I felt like discussing/argueing about the details of a past business transaction wasn't within the guidelines of topics allowed (although we do allow inquiries about sellers and reporting rip-offs). A lot of times, when a new visitor who's a new tree boa owner gets here for the first time, they like to go pretty far back reading all the posts that may interest them. I didn't want that thread to side-track them like a car wreck on the side of the road. I thought it over and let it stay. I also wanted to protect the reputations of both people. This was an isolated incident, and wasn't typical for either of these two people to not be able to settle buyer/seller problems. Joe's a friend of mine, and the seller, Ben Siegel, is a well respected dealer who sells high quality animals. I didn't want any new visitors to get a wrong first impression of either of these guys. I also didn't want anyone to question whether or not I was being biased by removing a thread that may have been unfavorable to another moderator here. By doing so I may have lost the respect of some of you guys, and at the same time, cost the forum some of it's credibility.
In closing...
I'd just like to say,
if anyone has any questions or comments about forum moderation issues, feel free to post them here. All moderation discussions should be open to all forum members, after all, it's your forum. Something just doesn't seem right/fair about keeping forum/moderation complaints a secret and discussed only in private.
I hope I worded this well so that my points were all well taken

Feel free to comment.
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