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Jungle Habitats - Alan Hall - You Can Decide

hmmm

ok well steve could have told me at the time he got that cage he wanted a refund and didnt want a cage but he didnt , he didnt tell me ANYTHING to his displeasure about the cage or him being unhappy. He could have said Alan this cage isnt right so im sending it back for my money back .. he would have gotten it then I cant help the fact steve never brought this to my attention and decided to sell the cage rather then bring it tpo my attention . When we spoke and i mentioned to him shipping charges on the other cage he could have said then he would like to have a refund and Iwould have had him pack it up and ship it back on MY DIM E and he would have got a refund . Im sorry that you think i should pay for something he sold without telling me he wanted a refund or was unhappy hes getting EXACTLY what he paid out nothing less nothing more . If i had the cage he would get the full $180.50 back being i dont have the cage he will get the balance of what he sold it for which is $80.50 . Now with that said Im dont with the thread Steve getting his refund and I am going to build cages You all have a great day
 
JungleHabitats said:
ok well steve could have told me at the time he got that cage he wanted a refund and didnt want a cage but he didnt , he didnt tell me ANYTHING to his displeasure about the cage or him being unhappy.

Alan, could it be because you told him that particular cage was free? It's the understanding that he was still waiting for his cage so he wasn't going to complain about a free one.
 
Next it's, My business has picked because of this thread, right alan?

Isn't that the next phase of the scumbags bow out?

Do the RIGHT thing alan and give him a FULL refund.
 
Dennis , He paid $180.50 for the cage he sold that cage for $100 hes getting his $80.50 back he will not be out anything he will be back to square one ... Im sorry if thats not pleasurable for you but thats how this is going to happen .
 
JungleHabitats said:
Dennis , He paid $180.50 for the cage he sold that cage for $100 hes getting his $80.50 back he will not be out anything he will be back to square one ... Im sorry if thats not pleasurable for you but thats how this is going to happen .

I haven't stated anything negative either way on this thread. I asked a simple question as to why Steve might not have complained.
 
Wes you nor anyone else here will not force me to pay him more then the $80.50 he is due , hes getting everything he had in it BACK plain n simple i dont care how much you shout off your soap box wes hes getting what hes due nothing more nothing less. Good day folks far as I am concerned this is over and done Steve was happy and stated so, so I could care less what you want me to do wes you were not the customer so far as I am concerned between me and the customer things gave been made right
Have a good day
 
Alan, from reading the emails between you and Steve. It looks like the cage you sent Steve was a free one.. Has the free status some how changed now??

If the cage was free then you still owe Steve a full refund for the cage he never received.. Randy
 
I agree Randy. Either it was free or it wasn't. There's no room for interpretation here.

Griz
 
Alans email regarding the freebie Order Number: 30

Detailed Invoice:
http://junglehabitatsplastics.com/w...nfo&order_id=30

Date Ordered: Thursday 08 FebruaryDate Ordered: Thursday 08 February, 2007

The comments for your order are: doors are 15 1/8 x 18 for the cage
steve I
am waiting on white for the other cage to come in sometime next week.
this
cage coming is a freebie i will be building the paid for one soon as
my
white gets in to my suppliers . When i say freebie its a slat front
but its
dirty plastic on the white so please dont judge that cage as the
item
that will be coming shortly

Your order has been updated to the following status:
New status: Your order has shipped

Please reply to this email if you have any questions

You never said anything other than freebie. Looks like you are trying to weasel out of Steves well deserved refund. I know he sold the "FREEBIE" but you cannot keep the diffrence between the freebie and what he ordered. Give the man his money back
 
Alan, you can absolve yourself of guilt through excuses if you want. The cage was free. You made it from scraps. Bottom of the pile crap scrap stuff. It required Steve to do your labor that you had to instruct him how to do. You didn't even apologize.

Ya know...it didn't seem to embarrass you then when you had to instruct Steve how to make adjustments to a cage that you should have completed before sending. Why should it embarrass you now to keep part of his money and be a thief. Thats what you are right now...you do know that don't you? Just another thief we read about on fauna.
 
JungleHabitats said:
Wes you nor anyone else here will not force me to pay him more then the $80.50 he is due , hes getting everything he had in it BACK plain n simple

Nobody should have to force you to do the right thing. I good business man would see the error in their behavior and make amends not make excuses and stiff a good guy of his hard earned money
 
Serafim said:
I good business man would see the error in their behavior and make amends not make excuses and stiff a good guy of his hard earned money

A good human being would have offered a refund immediately to his customer if the customer did not want to pay additional shipping charges that stemmed from months of lame excuses.

If everything on the planet comes before satisfying your customers the right thing to do is provide a full refund to those you owe for products not received and find a damn job with a great vacation and sick leave package.

I doubt Alan is bright enough to figure that out. But maybe its just a skill thing and scamming is the only thing he really knows how to do.
 
Were rootin for you Steve! You tell that thieving son of a beechnut tree to to take that extra money he owes you and buy himself some pity because its the only way he'll sell cages around these parts.
 
It aint like this is an isolated case. He did the same crap to Paul Sage a year or so back. It only took Paul 10 months to finally get a fair resolution out of Alan.

Sadly you know there are many more out there experiencing the same crap.
 
That's fine. I am not out any money at this point. This is more than I had figured on anyway. I originally posted this not to get anything but to bring attention to the matter. It was after I found out the scope of what was going on, I decided to change course and work on an agreement with Alan.

Alan, please make it right with the people who contacted me privately. I am sure you know who they are. Please get them their items.

Like I said before, it was the way Alan handled this that upset me more than anything else.
 
I know of Two ppl waiting on something ,

Steph at triple moons who i shipped out a set of deli cup Displays and i forgot her helix and lights for her quad ( they went today please feel free to ask her she got her trackin) There is one person on RTB that is getting a cage. and one more that there stack is being built now . One thing on cages caused a delay is the method is no longer being done by hand and all are now CNC milled this will greatly reduce my time and i have also reduced the cages offered as some are no longer economical to ship assembled and are show delivery or local deliveries only. I have also made a hardware change that took time to get sorted out and it was in the middle of several orders those ppl were contacted and there order is going out this week and next week. I upgraded their order on new hardware and latches for FREE its real easy to set back and say pow they should have this that or the other but its not always cut n dry like a fairy tale. If I employed several person to work in the shop maybe its different but as a one man operation who builds , ships purchases and makes material runs ( 125 mile round trip when someone orders things if materials or stock is not in the shop) Most orders will now be i na 10 day to shipout window depending on the amount of orders placed . Am i perfect ?? no im human so with that if Steves is happy I am happy and personally its really no one elses business as it doesnt concern you so im out to make the customer happy and thats all i can say .


Also everyone over looked the fact that shipping increased on me when he bought the cage ( i had not gotten the increases in email ) but did when it shipped so other then that when steve gets the refund this week this thread is over for me you all may carry on all you like

Steve im sorry
Alan

For future reffercence is someone has issues call me the number is plasterd on my website. It really is aggrivating when you here of something when no one has dialed a number thats plainly listed on the site .

Alan
 
oh forgot there is also a stack going out next friday when i shipout again and a pair of cages which are being built all of these get built next week all these were ordered thursday / friday of last week so they will be there within the time alotted .
 
You do realize, don't you, that these are the exact same excuses you've used on SEVERAL other occasions when you've gone MIA and left people hanging, right?

It's the supplier, it's too far to drive, my costs went up, wah wah wah.....

You own the business, it's ALL your fault, the good the bad and anything else.

Why do you have to pass blame on to everyone else for your inability to run a successful business?

If you can't fill the order, don't take it.

If you take the order and something comes up to delay it, NOTIFY your customer, don't make them hunt you down.

And quit your bitchin, you're not the only one to have prices go up on what he sells, it happens to everyone. It's just that YOU'RE the only one whose customers consistently have to hunt you down to find out why they haven't recieved what they've paid for.

As late as 2 weeks ago I recommended you to someone looking for plastic cages. I also recommened a couple of other guys, saying you made an excellent cage but were really bad about delivery.

You're just off the list completely now, plain and simple.
 
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