Bad Guy Kyle Matuszak - KMDragons

[KMDragons]

Pharmacy tech does not a biochemist make.

Yes it's my second degree

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[Billy1138]

No it was in perfect health and buyer says ok to shipping. USDA clearly rules newspaper as insulation and I received other reptiles shipped this way so I also adopted this method. I already posted that I am changing my shipping methods. Also I am a bio chemist chemist and hot hands are made with the exact ingredients the other warmers. Surface area is 135F and was nowhere near cup. Also rapping in tape prevent spiking due to contact with oxygen. If you look at package it arrives at 8AM!!!!!!! And weather DID NOT affect package or arrival time they only got 4" of snow. Buyer also did not contact in 2 hour period WITCH IS STANDARD FOR EVERY SELLER. Just a FYI reptiles do not have C1 or C2 receptors and only react to stress it due to lactic acid build-up.

I would sincerely hope that someone who is a biochemist can at least have an elementary understanding of proper grammar.

Wrapping, not rapping ( you didn't hip-hop the heat pack).
Which, not witch... ( green skinned Halloween lady is not standard for every seller)...

You're making excuses to support your negligent shipping practices. Even if newspaper is standard, it's NOT acceptable for SYR. Yes I know you said you would ship differently from now on, but you also said you're a bio chemist chemist.

The condition of that poor gecko is very sad, and has nothing to do with Salzy. His geckos are healthy and pampered, he clearly loves his animals, it's obvious if you ever see one in person. This poor gecko was not cared for properly, way prior to shipping...

No matter how you try to spin it, you're at fault and need to take full responsibility

 

[Craig Wyatt]

Then you should know that having the same ingredients does not mean the kinetics, peak maximum, duration, and other functional aspects are identical to a proper heat pack (such as Uniheat). Mass is different. Pore size on the diffusion membrane is different. Surface area is different. Modification via wrapping in tape may change the diffusion rate, but do you know what you do not know? You do not know what that potentially altered rate is and you do not know the extent of change in the reaction kinetics (nor the actual change in peak maximum and change in duration of output).

Please explain the relevance of your mention of the complement system in this discussion as a basis for any conclusion relating to it.

Still wondering where the photos of the label for the product are, too.

Got um!!! Lol

 

[Crestedlovely]

Yes it's my second degree

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Really? Of everything asked of you, everything you could have responded to, it was this barb that got a post out of you? Well then.

 

[rin0425]

Kyle and Krystal have an impeccable reputation, so they really need no help from us...as evidenced by such a complete and thorough initial posting and professional and thoughtful responses.

To KMDragons, I sincerely urge you to take a moment and a breath and really reflect on the situation.

First, I'm going to assume you haven't spent much time here at the BOI and point out that this is a site FULL of professional herpers. People who know everything there is to know about these animals, including what they should look like and how to properly ship them. This is where you should come first to learn about things, and it is fruitless to lie or misrepresent yourself, because you WILL be called out on it. That's just a fact.

Secondly, as a fellow human, I'm going to give you this piece of advice that took me years and years to learn: it's ok to make mistakes. The true test of character comes in how you learn from it. It's really difficult to be wrong, and now you are being exposed to the world as such. You know it, you've said it...so now do yourself a favor and grow from this. You are halfway there. You have admitted that the shipping was unacceptable, but you continue to fight that it's your responsibility to right your wrong. Even if it hurts to lose the money now, effectively blacklisting yourself and destroying your own character over your mistake will hurt a lot more. I know I would be devastated to be seen as an immature, stubborn liar who doesn't care about the health and well being of tiny defenseless geckos.

Maybe I should repeat that for you:
You are now seen as an immature, stubborn liar who doesn't care about the heath and well being of defenseless geckos.

I just thought I should try to explain what is being seen by observers in this situation before you spiral further down the BOI rabbit hole. You won't make it out in one piece with this as the situation.
I hope you can challenge yourself to be better and do the right thing.

 

[Bobby Douglass]

Yes it's my second degree

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You're a liar unless they've really lowered their qualifications for biochemists. You failed as the seller/shipper.

 

[Snake-Queen]

How is the gecko? Has it survived?


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[Salzy]

It's clinging on, but not doing super well. It was extremely dehydrated, so we've worked a lot on that. It's also very skinny and it's hips and spine are showing through...not something that just happens overnight.

It's not in the clear just yet, but it hasn't passed away.

 

[Snake-Queen]

Thank you for the update.
I hope she lives, as it seems she is a fighter.


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[Jess0o13]

I cannot, in any situation, believe that anyone would thing think the way that this animal was shipped was appropriate. Great that you are thinking about changing your shipping standards, but you need to make this right with the buyer.

The fact that you even shipped in a snowstorm (let alone after the buyer stated that he would like to wait to ship the following week out of concern for the animal's health) speaks volumes about how you care for your animals. I know of no breeders who would have even dreamed of shipping in conditions like that. Even after exchange of funds are made, you should still be an advocate for the animal's life. Shame on you. I hope others do not purchase or sell to you until you at least are able to recognize the mistakes that you made, learn from them, and one step further- right your wrongs through an apology or acknowledgement of your mistakes. Kyle and Krystal have been, in my opinion, TOO generous with their request for only a $75 refund from you. It truly shows their characters as reputable breeders, as well as good people.

There is a reason that not one person has come to your defense on this thread. you have not conducted yourself in a professional manner, nor been able to provide any solid evidence to even defend yourself. There is still time to try to make things right, and I suggest you take the steps to do so.

Kyle and Krystal- I hope the girl pulls through for you. Knowing the care and effort you put into your animals, she at least has the best chance of surviving in your hands. Sorry that you are going through this. You are truly some of the best people in this industry.

 

[Pasodama]

This is so upsetting!
Ship Your Reptiles has guidelines posted, expansive and detailed guidelines, that this guy has chosen to ignore

Also, I seriously doubt that this package, of the seller's, would pass the package testing/evaluation, at FedEx, in order to become FedEx certified to ship live critters.

How the seller can defend the manner, in which this lizard was shipped, is beyond me. It is a sub-par, very poor, packaging job no matter the weather. Although dangerous shipping weather is another thing that the seller ignored.

To beat all, seller blames the buyer, via a lame reason/excuse, for the gecko's condition!
Such nerve. SMH

Guess you can say that I am yet another person who believes that the seller should own take responsibility for his errors.

Hopefully, for animals' sake, the seller changes his shipping practices to what is appropriate. Otherwise, my advise is, & will be, to steer clear of this seller.

....

 

[BeauBoi]

Also, I seriously doubt that this package, of the seller's, would pass the package testing/evaluation, at FedEx, in order to become FedEx certified to ship live critters.

How the seller can defend the manner, in which this lizard was shipped, is beyond me. It is a sub-par, very poor, packaging job no matter the weather. Although dangerous shipping weather is another thing that the seller ignored.

To beat all, seller blames the buyer, via a lame reason/excuse, for the gecko's condition!
Such nerve. SMH

Guess you can say that I am yet another person who believes that the seller should own take responsibility for his errors.

Hopefully, for animals' sake, the seller changes his shipping practices to what is appropriate. Otherwise, my advise is, & will be, to steer clear of this seller.

....

While I agree with your post COMPLETELY, I also agree with the OP and others who assert that the animal could not have possibly been healthy to start with and was misrepresented by the seller. Add in his horrid attitude, and wether or not he improves on his packaging becomes irrelevant. I will never trust this seller with my business and wil actively discourage others from purchasing from him as well. Imo, he has no business being in this business, as he seems to lack even the most basic empathy required to care for animals of any sort properly.
~Beau

 

[Pasodama]

While I agree with your post COMPLETELY, I also agree with the OP and others who assert that the animal could not have possibly been healthy to start with and was misrepresented by the seller.

I considered adding that in, since I suspect this is true, but, while the lizard does not look great in the one pic, I would have liked to seen a bit more before committing 100%.
I do agree, 100%, that the seller's attitude leaves something to be desired.

....

 

[chazzz]

BOI Kyle
Come on everyone don't you think you're being a bit harsh, especially considering Kyle holds multiple degrees degrees in the sciences. He is a Bio chemist chemist as well a pharmacy tech tech, that should impress all of us. Until now I only thought people who would ship as he did were either green and didn't know any better, or they were trying to cut corners to save a few measly dollars with no regard to the animals welfare. After nearly three decades working with Reptiles and placing judgment on those who used these shipping practices, I would like to make a formal apology to them as Kyle has open my eyes to just how wrong I've been. Even the USDA says crumpled newspaper and a cardboard box is the proper insulation method for shipping herps. You learn something new everyday.

Not only will I change my shipping methods from using proper styrofoam to insulate the box, and change from 48 hour UniHeat heat packs to hand warmers wrapped, sorry "rapped" in tape. I will also stop using coolers at barbecues for beer. I will now use a cardboard box with newspaper filler and ice. Who knew this method that seems utterly ridiculous would actually be far superior at holding proper temps.

I know most of you are requesting Kyle backup all his claims. Is that actually necessary, considering this information has been bestowed upon us by an elite self proclaimed scientist scientist. Isn't his word alone, proof enough?

I'm sure the deterioration of the gecko's condition all happened within the last 45 min prior to pickup. Kyle said so! From dehydration, weight loss, adhering to the deli cup as well as any other heath issues it has. That last 45 min sitting in a temp controlled office awaiting pickup has to be the reason this gecko is knocking on deaths door. We don't know and can't know for sure but it's perfectly logical to assume. Using Kyle's interpretation of what happened, it's highly probable if the gecko was picked up even five minutes earlier all if this could have been avoided. Listen, 5 min or 45 minutes doesn't matter, late is late, which, (sorry) "witch" is clearly the most critical element concerning the health of the shipped animal. Aside from the expert Kyle (KMDragons) who's to say really when the life was actually sucked out of this poor gecko. But thanks to the insight of Kyle KM Dragons we know it had to happen within the last 45 minutes just prior to pickup. What a gift of knowledge he has, and so humble.

I apologize to those of you who don't appreciate sarcasm. It was my third attempt at commenting on this thread and the first two were riddled with infractions. The passive aggressive approach seemed to be the better option rather than aggressive.

Kyle and Krystal Salzmann I'm so sorry that you're having to deal with this! You didn't deserve this mess and neither did that poor gecko. I really hope she pulls through!

And Kyle KMDragons wake up! You're so wrong, this is all on you, do the right thing, refund the money, and apologize. If it's your ego that is getting in your way, then pay your ego $75 to take a vacation and do what's right. As it stands now from all the evidence posted including the nonsense you posted, the Bad Guy title seems to be a perfect fit for you. You still have the ability to change that! Suck it up, admit your mistake and deal with it like a professional, or at least an adult.

 

[BeauBoi]

@chazzz

OMG! I ~literally~ shot coffee out my nose because of your post! Now I have to take my my brand-new down comforter to the dry-cleaner dry-cleaner, you dasterd! ROFLMAO!!!

~Beau

 

[chazzz]

@chazzz

OMG! I ~literally~ shot coffee out my nose because of your post! Now I have to take my my brand-new down comforter to the dry-cleaner dry-cleaner, you dasterd! ROFLMAO!!!

~Beau

Hahaha, so sorry about the comforter! Please send me the dry-cleaning bill.
See Kyle that's taking responsibility.

 

[April Homich]

Hmm. This is some of the worst shipping I've seen. Where does the USDA say newspaper in a cardboard box with holes in it works as an insulated shipping container? Anything I found for shipping something perishable required actual styrofoam insulation. For example:

http://www.ars.usda.gov/sp2userfiles/place/30200525/396thermaldesignofshippingcontainersforbeneficialinsects.pdf

I am disputing the 'bio-chemist' claim also. Since you're using this claim as an excuse for your shipping practices, it's fair game. Where did you get this 4-year B.S. degree, and why in the world would someone with a 4 year degree in bio-chem get a useless but costly pharmacy tech degree? I'm betting I've taken more biochem and physics than you and have much more of an understanding of heat transfer, but I don't run around telling people I'm a physicist, regardless of my degree(+).

I think the $75 refund requested by the buyer is a good deal for you and you'd be stupid not to take it. In my opinion, they deserve a full refund due to the vet bills they will have to take on just to give this little one a chance to survive.

 

[Mistyck]

No it was in perfect health

I call BS on this

and buyer says ok to shipping.

Again I call BS

Buyer has proven that he told you to wait

USDA clearly rules newspaper as insulation and I received other reptiles shipped this way so I also adopted this method. I already posted that I am changing my shipping methods.

They ruled that Newspaper for insulation is fine under what circumstances? Please look at the link April provided (which I will copy and paste here) which proves you're wrong.

http://www.ars.usda.gov/sp2userfiles/place/30200525/396thermaldesignofshippingcontainersforbeneficialinsects.pdf

You admitted you're going to change your shipping practices, but that doesn't help the buyer than you just screwed over on this transaction. You owe them for your screw up.

Also I am a bio chemist chemist

So what? That should mean that you're smarter than you're portraying yourself to be in this thread. Which means that you take accountability for your mistakes and make things right for your buyer. If not then, your degree(?) still means nothing, other than the fact you like to throw it around.

and hot hands are made with the exact ingredients the other warmers. Surface area is 135F and was nowhere near cup. Also rapping in tape prevent spiking due to contact with oxygen.

That does not make them safe for use in shipping. SYR has that on their website! So you just went against their recommendations and shipped the way you wanted because it saved you a couple bucks. It doesn't matter what you do to them, they are NOT to be used for shipping. Read and follow instructions; which shouldn't be hard for you to do since you do have a degree in Bio-Chemistry.

If you look at package it arrives at 8AM!!!!!!! And weather DID NOT affect package or arrival time they only got 4" of snow. Buyer also did not contact in 2 hour period WITCH IS STANDARD FOR EVERY SELLER.

It did NOT arrive at 8am. It arrived at the local hub at 9:42am (your customer's time zone.) Fedex held it for pickup at 9:45am (3 minutes after it arrived), and less than 45 minutes later (in all actuality it was a total of 42 minutes), the customer picked it up. Those times are according to Fedex, and are normally off by a few minutes. You're WAY off, and the customer picked it up in a very timely manner. Do you have another BS excuse about the timing?

So the fact that the buyer told you not to ship since they were getting a snow storm and then they get 4 inches of snow does not matter because it's only 4" of snow. Where is the logic in that statement?

Even if the timing is correct from Fedex the buyers timeline still shows that he contacted you within 2 hours of getting to the animal. So unless you have your own "proof" of no such contact within "2 hours" that's another useless BS comment that you're using for deflection.

BOI Kyle
Come on everyone don't you think you're being a bit harsh, especially considering Kyle holds multiple degrees degrees in the sciences. He is a Bio chemist chemist as well a pharmacy tech tech, that should impress all of us. Until now I only thought people who would ship as he did were either green and didn't know any better, or they were trying to cut corners to save a few measly dollars with no regard to the animals welfare. After nearly three decades working with Reptiles and placing judgment on those who used these shipping practices, I would like to make a formal apology to them as Kyle has open my eyes to just how wrong I've been. Even the USDA says crumpled newspaper and a cardboard box is the proper insulation method for shipping herps. You learn something new everyday.

Not only will I change my shipping methods from using proper styrofoam to insulate the box, and change from 48 hour UniHeat heat packs to hand warmers wrapped, sorry "rapped" in tape. I will also stop using coolers at barbecues for beer. I will now use a cardboard box with newspaper filler and ice. Who knew this method that seems utterly ridiculous would actually be far superior at holding proper temps.

I know most of you are requesting Kyle backup all his claims. Is that actually necessary, considering this information has been bestowed upon us by an elite self proclaimed scientist scientist. Isn't his word alone, proof enough?

I'm sure the deterioration of the gecko's condition all happened within the last 45 min prior to pickup. Kyle said so! From dehydration, weight loss, adhering to the deli cup as well as any other heath issues it has. That last 45 min sitting in a temp controlled office awaiting pickup has to be the reason this gecko is knocking on deaths door. We don't know and can't know for sure but it's perfectly logical to assume. Using Kyle's interpretation of what happened, it's highly probable if the gecko was picked up even five minutes earlier all if this could have been avoided. Listen, 5 min or 45 minutes doesn't matter, late is late, which, (sorry) "witch" is clearly the most critical element concerning the health of the shipped animal. Aside from the expert Kyle (KMDragons) who's to say really when the life was actually sucked out of this poor gecko. But thanks to the insight of Kyle KM Dragons we know it had to happen within the last 45 minutes just prior to pickup. What a gift of knowledge he has, and so humble.

I apologize to those of you who don't appreciate sarcasm. It was my third attempt at commenting on this thread and the first two were riddled with infractions. The passive aggressive approach seemed to be the better option rather than aggressive.

Kyle and Krystal Salzmann I'm so sorry that you're having to deal with this! You didn't deserve this mess and neither did that poor gecko. I really hope she pulls through!

And Kyle KMDragons wake up! You're so wrong, this is all on you, do the right thing, refund the money, and apologize. If it's your ego that is getting in your way, then pay your ego $75 to take a vacation and do what's right. As it stands now from all the evidence posted including the nonsense you posted, the Bad Guy title seems to be a perfect fit for you. You still have the ability to change that! Suck it up, admit your mistake and deal with it like a professional, or at least an adult.

I've already commented to you once, but the talent it takes to be this funny so early/late is astounding. Spot on.

Hmm. This is some of the worst shipping I've seen. Where does the USDA say newspaper in a cardboard box with holes in it works as an insulated shipping container? Anything I found for shipping something perishable required actual styrofoam insulation. For example:

http://www.ars.usda.gov/sp2userfiles/place/30200525/396thermaldesignofshippingcontainersforbeneficialinsects.pdf

I am disputing the 'bio-chemist' claim also. Since you're using this claim as an excuse for your shipping practices, it's fair game. Where did you get this 4-year B.S. degree, and why in the world would someone with a 4 year degree in bio-chem get a useless but costly pharmacy tech degree? I'm betting I've taken more biochem and physics than you and have much more of an understanding of heat transfer, but I don't run around telling people I'm a physicist, regardless of my degree(+).

I think the $75 refund requested by the buyer is a good deal for you and you'd be stupid not to take it. In my opinion, they deserve a full refund due to the vet bills they will have to take on just to give this little one a chance to survive.

Though I don't have a fancy degree to run around and throw in people's faces that don't agree with me, (not you April ) Everything said in the above quote is perfect. I don't get how this person/seller finds anything he has done or said afterwards acceptable?

I guess all I can say is I hope he learns from this and does better...But I sure as heck wouldn't want to be the guinea pig he's learning on.

 

[guruza]

Though I don't have a fancy degree to run around and throw in people's faces that don't agree with me, (not you April ) Everything said in the above quote is perfect. I don't get how this person/seller finds anything he has done or said afterwards acceptable?

I guess all I can say is I hope he learns from this and does better...But I sure as heck wouldn't want to be the guinea pig he's learning on. [/QUOTE]

I think the seller has proven you dont ACTUALLY need to have said degree to throw it in peoples faces. I should know, im an astronaut/nuclear physicist. But all joking aside, how the seller can make bogus claims when the truth is all sitting in Screenshots on page 1 is beyond me. He may as well be telling everyone the sky is red. Definitely a seller I will never be doing business with.

 

[EarleD]

Another seller added to my never buy from list