Here is a summary I typed up and created an online album in regards to my experience with them. This was in preparation to go to war and it finally got their attention. For those that already know me, I am an extremely passive "gym rat". This guy had lit my fuse and I was seeing red HERE IN SOUTHERN CALIFORNIA. Supposedly they were attending IRBA shows in the area passing out cards and trying to get themselves out there to the public. They can sure skip my table, I don't even want to put faces with names or company affiliation. Here is the text with a link to the pics:
12/11/2003- I initially placed an order with Shawn for 2.2 NB's as posted on kingsnake. You called me back ten minutes later telling me you posted them at a wrong price and it was now a higher amount. I changed my order to 1.1 and you said you would include free shipping for the mistake, I agreed. I gave my Visa card number and Shawn was to give me an authorization code the next day.
12/12/2003-Shawn called and left a message on my cell phone in the morning so I called him back. He explained that you had decided to not include shipping after all and I still agreed to purchase the pair. Shawn was going to hand pick my pair from the lot himself in Florida to provide me the best available. He gave me my authorization code of 010694 for the amount of $394 and he was to fax me an invoice. The invoice never came.
12/18/2003-I heard nothing back all week and they were to be shipped to me on the 15th. I called and you told me they went out. I waited for my package with no information(carrier, tracking #, etc.)
12/19/2003-I called back and you told me UPS would not ship due to the weather and that you would get back with me in regards to the shipping.
12/22/2003-Hearing nothing back from you I called and you said they shipped, I expected a package the next day.
12/23/2003-Nothing arrived so I called, you said they shipped and you would call me back and get me the tracking number. No call back, but I waited for a package.
12/24/2003-Nothing arrived so I called you late, about 6:30pm. You seemed confused and said you would get back to me. Never heard back.
12/27/2003-I emailed and you emailed me back giving me a tracking number and stated that they shipped on the 23rd. I ran the tracking number and it showed they were sent UPS GROUND. You said that was the same as overnite and I should have received them. I politely disagreed since I ship quite often and called UPS the next day. They weren't supposed to arrive until January 5th.
12/31/2003-I hear nothing back from SCR until New Years Eve, an email from you asking me if I had received them.
1/2/2004-I call and speak to Shawn. He does some quick research, sees that he made the mistake and apologizes. Tells me to call when they arrive.
1/5/2004-Today they arrive right on schedule from UPS, DOA, fourteen days later. A shame too, they were great looking snakes. Although even deceased, I could determine that they were actually both males.
1/5/2004-Where we stand now ??????
1/21/2004-About half a dozen phone calls and another half a dozen emails later my credit card was finally credited back the amount this date. This ranks up there as one of the worst transactions I have ever experienced.
http://imageevent.com/afflicted/scrbaddeal152004
Dan Mulleary
www.dmexotics.com
