I have nothing but good things to say about Loxahatchee. Great customer service, clean product, packed and shipped properly. These guys have been outstanding. I have never had any problems or hassles when ordering from them. Their website is having some issues this week, so I emailed them to place my order and got return emails both at home and at work, with a number to call if I wanted to place my order over the phone. I called, got Stacey, placed my order, and will have my frozen feeders Tuesday. Stacey had everything taken care of in about 45 seconds - no kidding! Oh, and the website should be all fixed and back to normal this coming week. Which is good, because I don't think I want to order from anybody else. I highly recommend!