Matt @ MG reptiles, you decide...

[Serafim]

Bad Guy

 

[GotBoids18]

Ezra,
If you are looking to give Matt's paypal account a hard time, escalate to a claim with Paypal.. If you are trying to get your money back, you need to make a claim with your CC company.. I recently paid for a snake using Paypal with an instant wire transfer from my bank account.. Long story short, I never received the snake, filed and won a claim with Paypal but they are "sorry they are not responsible" and won't refund my money but will make note of the incident to see if a pattern develops. Paypal just "sounds" safe, far from it.

 

[GotBoids18]

Don't you love it when you read the first 3 pages, skip the 4th and then repeat the same information that's already been mentioned??

 

[Serafim]

Yeah its like you expect something diffrent but it all ends the same way. Someone getting the run around from a jerk

 

[ianm]

paypal...

hello all. pity that my first post has to be in a negative topic, but I was compelled.

paypal is famous for screwing people. in fairness, they seem to screw scammer and scamee with equal frequency, but that still makes them awful. do NOT rely on them to protect you from fraud! ALWAYS pay with a major credit (or debit) card, so that you can benefit from the visa/mc/whatever fraud protection in case paypal decides to screw you.

i had paypal put a hold on several thousand dollars in my account due to *1* fraudulent dispute by a buyer on ebay. I was a verified business member with well over a THOUSAND happy customers through paypal at the time!

They have had countless complaints lodged with the attorney general's office over their arbitrary seizures of small and large sums of cash. visit http://www.paypalsucks.com/ for more information.

To the OP, I am terribly sorry about the deal you've had go sour. I'm glad you paid with a card, and are protected!

 

[CurtisF]

Thank you for the website, it is an interesting read, and that is putting it lightly.

 

[Griz]

Again, for those of you that have not voted Matt a bad guy on his Fauna Certificate, go here -----> MGReptiles Certificate

I would HIGHLY encourage everyone to vote!

Griz

 

[kmurphy]

Although I am not a fan of Matt's as I think he brought these problems upon himself, but this is getting pretty one-sided with him not being able to post. I thought there was an exception made for BOI theads. It doesn't appear that Matt could provide any explanation thought satisfactorily explain these complaints but not hearing his side isn't exactly fair.

 

[Dennis Hultman]

Although I am not a fan of Matt's as I think he brought these problems upon himself, but this is getting pretty one-sided with him not being able to post. I thought there was an exception made for BOI theads. It doesn't appear that Matt could provide any explanation thought satisfactorily explain these complaints but not hearing his side isn't exactly fair.

There were exceptions made when you had to be a member to post. Not when you have been fined and suspended for violating the rules of this site.

Matt is free to post at any time, he just needs to pay his fine.

 

[varnyard]

There were exceptions made when you had to be a member to post. Not when you have been fined and suspended for violating the rules of this site.

Matt is free to post at any time, he just needs to pay his fine.

He is free anytime he feels like coming back, is 110% free to do so.

 

[speedemon]

thanks all
paypal is obviously useless...
i am not worried though my cc comp said they will take care of everything for me if and when i decide to dispute, i still have more than a month to dispute and i refuse to give up on Matt, weather he is deserving of that or not i don't feel that i have the right to judge...
with that being said i will not order through him again just for the mere fact that not only did he say it but he shows that he couldn't care less of his business.
when i hear more from him i will update.

 

[A_Mc]

'The stove is hot...Don't touch it, or you'll get burned'
'Look at Billy...he burned his hand on it.'
'Look at Susie....she burned her hand on it.'
'Crap, I have even burned my hand on it.'
Forgive the childish analogy, but WHY do people insist on touching the stove???? Walk away.
I hope your dispute is resoved to your satisfaction...No one deseves the crap he's pulled...BUT:
I think it's sad that there are so many negative posts here and people STILL insist on doing buisness with him.

 

[Dennis Hultman]

'The stove is hot...Don't touch it, or you'll get burned'
'Look at Billy...he burned his hand on it.'
'Look at Susie....she burned her hand on it.'
'Crap, I have even burned my hand on it.'
Forgive the childish analogy, but WHY do people insist on touching the stove???? Walk away.
I hope your dispute is resoved to your satisfaction...No one deseves the crap he's pulled...BUT:
I think it's sad that there are so many negative posts here and people STILL insist on doing buisness with him.

Angelina, I think one of the problems is that Matt had a great reputation up until about a year ago. Many members had previously done business with him without any problems. He had some slow shipping issues and a couple of bad guy posts but nothing that would suggest he would be where he is today.

Unfortunately, I don't think you can let everyone know. I've tried by bumping up several threads at a time so others would take notice. It doesn't work and in turn seems to being hurting the goal of informing people. Some might think it unfair and vindictive to do so.

 

[paulweaver]

thanks all
paypal is obviously useless...
i am not worried though my cc comp said they will take care of everything for me if and when i decide to dispute, i still have more than a month to dispute and i refuse to give up on Matt, weather he is deserving of that or not i don't feel that i have the right to judge...
with that being said i will not order through him again just for the mere fact that not only did he say it but he shows that he couldn't care less of his business.
when i hear more from him i will update.

Boy, are you a glutton for punishment!

Dispute the charge now, get your money back, and go buy what you need from someone that cares about their business and will ship your product promptly.

 

[donkeylover]

I was burned by Matt and his unethical business practices. Do what you can now to get your money back. Matt is hardly deserving of respectful behavior, as seen in my messages to him on the BOI.

http://www.faunaclassifieds.com/forums/showthread.php?p=511518#post511518

Scott Reeves

 

[speedemon]

I see a lot of ppl are saying to just dispute it or i am asking for trouble and that may be but like i said before i cant just end it that way...it is just not who i am. if i am in a disagreement with another person weather it be any of you, my wife or a stranger on the street, i will try everything to work it out regardless of how deserving they are.

after the last email i got from Matt trying to tell me to close it and i saying i wouldn’t i got this email from him.
in between this i did escalate it with paypal like i said i did a few posts above and they closed the dispute saying they cant do anything about it...
here is his response to me after i told him i would not close it...

From: <[email protected]>
To:
[email protected]
Subject: Re: return
Date: Wednesday, May 09, 2007 5:16:26 PM
Since you cannot seems to abide by the terms you agreed to when you ordered I will be closing the dispute and let paypal handle the problem. It will take about 60 days(they say 30 but dont beleive it) Then after that we can work out the details.. Sorry you couldent be more human!

after this email i got an email from payapl telling me they cant help so i called my cc comp they said i should send the emails in and i would get my money back.
in this email i gave him another chance to resolve it, at this point he must have also got an email from paypal saying the dispute was closed, but that doesnt get him out of being in dispute with my cc comp if I chose to dispute it.
so i send him this email...

From: [email protected]
To:
<[email protected]>
Subject: Re: return
Date: Wednesday, May 09, 2007 5:54:55 PM
ok Matt
I am not sure how Paypal works, they are telling me to use my credit card company.
if you dont want to resolve this by sending me the right unit i will go ahead and give my cc comp all of your emails and they will deal with the issue. i have no prob with that but i would still very much like you to resolve this the right way. if i dont hear back from you by tonight i will send everything out tomm.
Ezra

his reply...

From: <[email protected]>
To:
[email protected]
Subject: Re: return
Date: Wednesday, May 09, 2007 6:19:48 PM
The thing is you want it you way and thats it.. I am not in this business for you I am in it for me.. Now that being said I have to do right by you to continue in this business for any length of time. I havent been doing this goin on 5 years screwing people over. I havent picked up your box yet but should have it in my hands tomorrow of the next day. As soon as I have it I will put a wired unit in the same box and ship it.. This is all pending on the paypal complaint. If you want to use your credit card company that is fine I honestly dont care. If you want your thermostat end the complaint, if you want a long drawn out process then we can continue!
-matt

anybody that is in a business only for themselvs is bound to fail, you have to be willing to work for ppl and earn their trust to be successful...
either way it seemed like he was trying to do the right thing so i tried to work with him...

From: [email protected]
To:
<[email protected]>
Subject: Re: return
Date: Wednesday, May 09, 2007 6:58:49 PM
all right Matt,
the claim is over with paypal and like you said I don't want a long drawn out anything with my company.
like I said when this whole ordeal started I have ordered from you before and have been happy, you responded to my emails and i got what i paid for.
the post office said that if you dont go and accept it it they will send it back to me automatically, so please go and get it asap.
mind you i dont think you will be able to use the same box to fit in a 6 outlet strip in there with the power supply as well.
i will send nothing to my CC comp for now and i just ask that you email me when you get it and when you ship the new unit out.
lets just get this behind us
i expect a tracking # before this week is over for my new unit, do you think that is fair and possible?
Ezra

i didn’t get a response...

From: [email protected]
To:
<[email protected]>
Subject: Re: return
Date: Wednesday, May 09, 2007 9:31:02 PM
I sent you an email at around 7pm Matt, you make it very hard to communicate with you please respond to that email and let me know if we can work this out.
if you would rather call me at my cell 786-302-6041
Ezra

still trying to get some response from him...
i tracked it and saw it was accepted.

From: [email protected]
To:
<[email protected]>
Subject: Re: return
Date: Thursday, May 10, 2007 8:27:56 PM
HI
i saw you got it hope everything is in order.
let me know.
Ezra

finally i got this yesterday...

From: <[email protected]>
To:
[email protected]
Subject: Re: return
Date: Thursday, May 10, 2007 9:16:29 PM
Wife brought it home today and it will be going out ot you asap! Thnaks for the trust!
-Matt

so it sounds like he is coming around now and i hope that everything is going to work out.
i will definitely check the unit and inspect it when i get it but i don’t think he will try anything like that...
it is so unfortunate that he has acted this way and i hope after all this that he either closes his business that he does not care about to save other ppl (not likely...) or that he changes his ways and steps it up to the next level, although it will not be easy to get himself out of the hole he dug....

 

[speedemon]

this is another update

I hadn’t got any emails from him in a while and asked him for an update on my order and this is what he sent;

From: <[email protected]>
To: [email protected]
Subject: Re: please respond
Date: Monday, May 21, 2007 5:53:55 PM
I am sorry it did not go out today and should be out by the weeks end. I spent the entire day at the hospital with my mother. She has a heart condition and may be having another stent put in. If your a religious man please pray.. I am going to send you some freebies as you are very understanding.. I am sorry if I have been rude I have have some personal problems and shouldent have taken them out on you..
-Matt

before this we had sent a few emails and had pretty much resolved our differences, of course it isn’t over until I receive everything that I am owed. you can see his attitude changed for the good and had let me know his mother was ill and it was delaying him, and I had wrote back that I hope she is doing ok and what not, hence him thanking me in the beginning of this following email;

From: <[email protected]>
To: [email protected]
Subject: Re:
Date: Friday, June 01, 2007 1:01:17 PM
Thank you. Also I was unable to ship yesterday. We are goign to ship it tomorrow straight form the post office with a signature confrimation. Something is wrong with USPS's site. I am sorry to say that I am selling MG Reptiles due to the hassle with all this mess. I have found a buyer though the local paper and will miss it some I guess but have my other "babies" to tend to..lol. I will be selling off the remaining stock on ebay here in the next week or so. Have a good one and I will be sending you the SC numbers as soon as they are obtained..
-Matt

that one was friday, and he said it went out yesterday so we will see.

 

[paulweaver]

Boy, are you a glutton for punishment!

Dispute the charge now, get your money back, and go buy what you need from someone that cares about their business and will ship your product promptly.

I think you should have taken my advice last month. You'd now have your supplies as well as the credit back on your cc. Anyhow, good luck.

 

[Dr Owens]

I am sorry to say that I am selling MG Reptiles due to the hassle with all this mess. I have found a buyer though the local paper and will miss it some I guess but have my other "babies" to tend to..lol. I will be selling off the remaining stock on ebay here in the next week or so.

Wow...how would you like to be the poor sap who "buys" MG Reptiles? I wonder if he told the guy that he would throw in his bad reputation for free? I'm willing to bet that Matt didn't tell him about his recent problems.

 

[paulweaver]

I'm willing to bet that Matt didn't tell him about his recent problems.

LOL....ya think?

I wonder if that story is even true. If he sold the biz, why are there so many items on eBay? Anyhow, hopefully the new owner changes the name of the biz