MGREPTILES Trouble with shipment

[Dennis Hultman]

I wasn't speaking of the legal issues. I was talking about how it is impossible for two sellers of like products, out of hundreds, cannot collude to set the price of that product. If you don't think there are hundreds of sellers dealing in Johnson Controls just Google it.
The public relations problem was created by Dennis going public with an email that was sent in private. There is plenty of competition for any hard good sold on this, or any other, reptile site. If Dennis and Matt decided to raise the price someone else would immediately jump in and steal their business. So now we're dumping on a seller for attempting to sell at the highest price the market will bare. Hmmm - seems like capitolism to me.
You guys can play weekend lawyer all you want.

It may seem like capitalism but it is also illegal. As Jim states not much to worry about prosecution wise but none the less it is exactly as Dennis Thomas has stated.

This isn't remotely close to price fixing. You cannot price fix if someone else is selling at a lower price - plain and simple.

There was a communication from a competitor to set the price of both products at the same higher price. That is indeed price-fixing by the definition.

Price fixing can only occur when all suppliers of a product set a price and there is no other competition. .

That statement is completely inaccurate and misleading. There only need to be communication to set the price from one competitor to another to be considered as such. Regardless if it is success is no consequence.

And to other point of discussion, and if you note a small point on the emails posted. There seems to be an effort here and elsewhere to hurt other competitors. I'm talking about derogatory statements to mutual customers some of which was stated earlier in this thread and degrading others in this business. I don't like what I'm seeing in some of the business practices involved here and I'm asking questions. If I am going to lend my name to his credibility and to support him. I want to know what I'm supporting. Immediately, I was no longer respected by the company addressed. As a consumer, I have my answer.

 

[MGReptiles]

If I am going to lend my name to his credibility and to support him. I want to know what I'm supporting. Immediately, I was no longer respected by the company addressed. As a consumer, I have my answer.

Dennis have always looked at your posts with respect as they always had merit. You posted something about me that you didn't even know was true or not, you were asked to do so to damage me for no reason other then to do Dennis a favor as he didn't have the sand to do it himself. Your favor to him was to try and damage me, is that respectable? I sent the email to Dennis as question, not to set a friggin price man. In no way shape or form was I price setting. I am sure in his little mind he thought hey I can see this to get more thermostat sales, typical of the heat business. I am bashed in this business by a select few that make the smallest mistake I make(I am human) look like I was the pilot of the 9/11 planes.. This isint what I have to stop, I have exhausted every avenue other than legal action and will have to do that now.. I am tired of a rival company doing damage to my business, all with the sole intent of gaining sales. This should be done by better marketing, customer service, pricing and better products not by slander and attack. I even have written proof of a rival giving discounts to slam me. Time to play hard ball! I had the up most respect for Dennis, because he was here before me and I wanted to befriend him by not taking sales from him and now I am on the BOI for being a nice guy, IMAGINE THAT! It should have been left in private but then little thomas wouldent get anymore sales that way, sad really!

 

[MGReptiles]

There was a communication from a competitor to set the price of both products at the same higher price. That is indeed price-fixing by the definition.


WRONG!! Mine would have been higher.. Show me where I said what price I was setting??????????? COME ON!

 

[jglass38]

Nobody at this website or bp.net has a clue what laws have been broken. In fact, Matt has threatened legal action against multiple people. I would suggest if you are going to take a second mortgage out on your home, that you put it towards correcting your customer service issues instead of frivolous lawsuits that will go nowhere. Nobody has wronged you, Matt. Your customer service has been your downfall and anyone who has commented on it has been well within their rights.

 

[DThomas]

Dennis have always looked at your posts with respect as they always had merit. You posted something about me that you didn't even know was true or not, you were asked to do so to damage me for no reason other then to do Dennis a favor as he didn't have the sand to do it himself.

No, he was told he could post it if he wanted to. I never asked him to post to avoid what you are claiming now. You would be whining and crying even louder if I had been the one to post it.

Your favor to him was to try and damage me, is that respectable? I sent the email to Dennis as question, not to set a friggin price man. In no way shape or form was I price setting. I am sure in his little mind he thought hey I can see this to get more thermostat sales, typical of the heat business. I am bashed in this business by a select few that make the smallest mistake I make(I am human) look like I was the pilot of the 9/11 planes.. This isint what I have to stop, I have exhausted every avenue other than legal action and will have to do that now.. I am tired of a rival company doing damage to my business, all with the sole intent of gaining sales. This should be done by better marketing, customer service, pricing and better products not by slander and attack. I even have written proof of a rival giving discounts to slam me. Time to play hard ball! I had the up most respect for Dennis, because he was here before me and I wanted to befriend him by not taking sales from him and now I am on the BOI for being a nice guy, IMAGINE THAT! It should have been left in private but then little thomas wouldent get anymore sales that way, sad really!

I am hardley your rival. I sell two different thermostats and will have some animals this year. That is hardley the scope you are at. I could care less if I sell more thermostats or not. I do not make my living at this. It is a hobby I enjoy doing.

I have done and said nothing to damage or attempt to damage you . Your own words have done that. You are paraniod to the point of delusion seeing some vast conspiracy to put you out of business. When in reality, most people could probably careless wether you succeed or fail.

It should have been left in private but then little thomas wouldent get anymore sales that way, sad really!

That's the thing you never seem to get. Once you hit that send button, you have absolutely no control over what happens to that email from that point forward. Any email that hits my inbox becomes my property to do with as I wish.

 

[MGReptiles]

That's the thing you never seem to get. Once you hit that send button, you have absolutely no control over what happens to that email from that point forward. Any email that hits my inbox becomes my property to do with as I wish.

Now that says volumes about you.. Translated, I will do anything I possibly can to damage someone that was trying to befriend me.. Your one heck of a man...

Dig Jamie, dig BOY

My customer service is top notch, thats the real problem.. People saying this and that is bad and really havent even ordered from me, they were TOLD by someone else and knows someone else's brother that has ordered form me. It has to stop..

No more form me, Slander and defile all you want!

 

[Scott Ashton]

I'll let my words in the email speak for themselves. And yes, I did PM Dennis Hultman about this to ask his opinion and to post this if he chose to so I did not look like you and Reptile Basics.
The PM's between Rich and I were for a completely different matter. It was actually about the thread and the illegal shipping of hots through the USPS.

Not going to get into a pissing match. I own my words and they are here for everyone to see.

You didn't want to look like Matt (MG Reptiles) and Reptile Basics (Rich), but by having someone else post did it really make you look any better? I've always thought that the bickering back and forth between Rich and Matt was childish and counter-productive to both of their businesses. That said you would be the LAST person I would expect to engage in such tactics.

I would have had a whole lot more respect for you in this matter if you had brought it forth directly - on it own thread. The revelation here is not without merit, less on the "price fixing" allegation and more on questionable ethics.

No, he was told he could post it if he wanted to. I never asked him to post to avoid what you are claiming now. You would be whining and crying even louder if I had been the one to post it.

You may not have asked him directly - but the result was the same.

Matt doesn't look good here - but he's been digging that whole for a while now. Sadly - you've chsoen to pick up the shovel yourself.

 

[Scott Ashton]

whole = hole

 

[tmlowe5704]

http://ball-pythons.net/forums/showthread.php?t=32253

Is that enough people for you for some feedback?

 

[MGReptiles]

TIM, how nice, I likes your last post on BP.. See you soon

 

[Dennis Hultman]

I am bashed in this business by a select few that make the smallest mistake IThis isint what I have to stop, I have exhausted every avenue other than legal action and will have to do that now.. I am tired of a rival company doing damage to my business, all with the sole intent of gaining sales.

If it were one rival company or one dissatisfied customer then that may well be the case.

Sammy stated in this thread.

I have never seen a business repeatedly attack their customers like this. Repeatedly. The business repeatedly has shipping delays, the customers rightfully wants an explanation and an idea of when their orders will ship. That is not asking too much, in fact that is the very least a customer is OWED.

But instead they get no communication, talked to like crap/verbally attacked when there is communication, a whole slew of excuses and blame placed on everyone but where it belongs. It is the same crap over and over. YOU ARE AT FAULT MATT, NOT YOUR CUSTOMERS. YOU ARE IN THE WRONG MATT, NOT YOUR CUSTOMERS.

I personally will not do business with you and will recommend to anyone that asks to steer clear of you as well. There are way too many LEGITIMATE businesses out there that understand how important each and every customer is and each and every order they place is. Your ACTIONS have repeatedly proven you dont realize how important each and every one of them are.

I removed my vote for you as a good guy on your Fauna Good Guy certificate long ago. Just didnt vote at all one way or the other, but after everything I have seen from you in the last few months I have added my vote back tonight.... as a Bad Guy.

It really bothers me to say what I have had said here in this thread and to be forced to vote Bad Guy on you Matt. I dont like doing it in the slightest, but I can not in good conscience endorse your business or the way it has been ran over the last several months.

It’s not only your customers that have been verbally attacked. More and more your competitors as well. Which makes me wonder about this situation.

Immediately now, you state that Dennis Thomas past this along not out of concern for the situation, but to gain more sales. Now he is after you too.
Dennis Thomas has proved over time that he is a stand-up guy. You have faltered here on character issues on to many occasions.

I don’t see the same complaints from customers from Dennis Thomas nor Reptile Basics.
I haven’t seen emails from them belittling your business to customers.

All I can say is, I’m disappointed. I thought more of you. It’s compelling to me just as it was to Sammy. Just took me longer.

 

[Chameleon Company]

Sometimes it is just best for all parties to move on rather than post. I am having a difficult time seeing much merit here. To not want to do business with Matt anymore because of an email is valid and certainly anyone's prerogative. For it to go to a third party, then to the BOI, does introduce some dilution to the "offense", if there was one. Kind of a "No harm, no foul" from the get-go. No winners here. I wish all parties well.

 

[tmlowe5704]

TIM, how nice, I likes your last post on BP.. See you soon

How could I be so lucky?

 

[DThomas]

You didn't want to look like Matt (MG Reptiles) and Reptile Basics (Rich), but by having someone else post did it really make you look any better? I've always thought that the bickering back and forth between Rich and Matt was childish and counter-productive to both of their businesses. That said you would be the LAST person I would expect to engage in such tactics.

I completely understand what you are saying Scott. But, in this situation, being a competitor, I was damned either way. I have you and I am sure others on one hand saying I should have posted it myself. On the other hand, I am sure there are just as many people that would acuse me of just jumping into the bickering between Rich and Matt. Either way, I was going to take a hit. It was unavoidable.

I asked Dennis Hultman to first look at the email to see if he agreed with me. Then if he did, he could post it. The reason why I chose him because he is well respected member of this community. By having Dennis H. post I was hoping to lesson the appearance that this was just another competitor attempting to start another pissing match like the previous one. However, people are going to make those assumptions and I am willing to accept that and take the hit for. I felt this information was much too important to sit on and decided the community needed to know about.

Sadly - you've chsoen to pick up the shovel yourself.

I am sorry you see it that way Scott. I tried to pick the lessor of two evils to try to avoid the appearance of just another competitor attempting to smear another as that is not my intention at all.

 

[Dennis Hultman]

Matt doesn't look good here - but he's been digging that whole for a while now. Sadly - you've chsoen to pick up the shovel yourself.

That would only be true if he asked me to post. He didn't. Dennis had a concern and asked me for my thoughts. I posted my questions here. I didn't have to. It wasn't a favor. It was a choice. My choice. That's were it stops.

 

[Dennis Hultman]

Obviously, I came to the same conclusion. He never once stated that I should post it. Or told me to post it. He stated that I could post the emails, if I were to address it.

 

[Scott Ashton]

That would only be true if he asked me to post. He didn't. Dennis had a concern and asked me for my thoughts. I posted my questions here. I didn't have to. It wasn't a favor. It was a choice. My choice. That's were it stops.

You may not have asked him directly - but the result was the same.

What exactly was the advice that you gave DThomas in relation to this matter?

It was mentioned earlier that were PM's. It might be helpful to have those posted.

 

[DThomas]

What exactly was the advice that you gave DThomas in relation to this matter?

It was mentioned earlier that were PM's. It might be helpful to have those posted.

They have also been fowarded to you.

Thanks. Feel free to post it if you wish.

Regardless if he understands, there is no doubt that it meets the definition. It was a poor choice.

Looks like he is worried.

MGReptiles
ast Activity: 01-30-2007 01:34 PM
Viewing User Profile DThomas @ 01:34 PM

Last Activity: 01-30-2007 01:55 PM
Viewing User Profile DThomas @ 01:55 PM

Thanks. Email has been sent.

Hey,


Can I forward an email to you and get your opinion on it to see if I was on the mark? If so, feel free to post it. I would but don't want the appearance of trying to "tarnish" my competition. If you're willing, give me your email and I'll forward them to you.

Thanks,

Dennis Thomas

No problem. [email protected]

 

[Dennis Hultman]

Originally Posted by Scott Ashton
You may not have asked him directly - but the result was the same.

That would be corrected because the only comment I gave back is that I agree that the emails fit the definition and I posted my questions here asking if it were true.

 

[Dennis Hultman]

That would be correct because the only comment I gave back is that I agree that the emails fit the definition and I posted my questions here asking if it were true.