Michael Shaak @ Dragonmasterexotics (has anyone had this problem!)

[MikeCurtin]

Michael knows of this thread and it is possible for him to view these threads without logging in. Having said that, your deal with him, David, if it goes well, is useless as a gauge for his customer service. You can't tell me he's not checking to see exactly what you're saying about him as this deal progresses. Even if he's the worst scammer to ever grace the herp community, he'll make sure this one deal goes well because he's under a microscope. If he doesn't, he's not very bright.

 

[Gloryhound]

Michael knows of this thread and it is possible for him to view these threads without logging in. Having said that, your deal with him, David, if it goes well, is useless as a gauge for his customer service. You can't tell me he's not checking to see exactly what you're saying about him as this deal progresses. Even if he's the worst scammer to ever grace the herp community, he'll make sure this one deal goes well because he's under a microscope. If he doesn't, he's not very bright.

Well at this point it does not matter if he saw the thread or not. No snakes, No Fed-ex tracking number. Did not return any calls nor has he answer any E-mails beyond the one telling me he recieved my payment and will send the Fed-ex tracking number as soon as he has it. We will see if he responds to the Dispute in PayPal.

Not a happy camper right now. So yea you can all tell me I told you he wasn't a good person to deal with and I should have started the backing out earlier, like right after I found this post.

 

[MikeCurtin]

When was he supposed to ship?

 

[Gloryhound]

When was he supposed to ship?

Yesterday!

I have an E-mail stating the Fed-ex overnight and another saying he will get us the tracking number as soon as he has it.

Fed-ex shows up at our house pretty much right at 10:00 AM when they are delivering anything. Bonus for being only a mile or two from the local hub.

 

[MikeCurtin]

Can you post e-mail correspondence?

 

[Gloryhound]

Can you post e-mail correspondence?

Here is the chain that has that info! Basically since he has gotten the payment he has cut off all comunications except the quick "I have recieved payment E-mail will send Fed-ex tracking number when I have one."

I have sent several E-mails since this one and called 3 times. No answer!




--------------------------------------------------------------------------------
From: Amon, David OA55
Sent: Wednesday, June 11, 2008 12:03 PM
To: 'Michael Shaak'
Subject: RE: gravid ball


Mike,

Thanks!!

David Amon



--------------------------------------------------------------------------------
From: Michael Shaak [mailto:[email protected]]
Sent: Wednesday, June 11, 2008 11:53 AM
To: Amon, David OA55
Subject: Re: gravid ball


I have received payment and will forward tracking number when I have one
----- Original Message -----
From: Amon, David OA55
To: Michael Shaak
Sent: Tuesday, June 10, 2008 6:32 PM
Subject: RE: gravid ball


Mike,
My wife sent the payment around 3:30 today, let us know you got it and try and make sure it gets shipped tomorrow as from this coming Firday on my wife will have trouble being home to recieve the snakes (she will be teaching bible school) and we would have to have someone else there to recieve them.

Take care,
David and Shandra Amon



--------------------------------------------------------------------------------
From: Michael Shaak [mailto:[email protected]]
Sent: Monday, June 09, 2008 9:03 PM
To: Amon, David OA55
Subject: gravid ball


I was talking to my wife about the deal and we decided to let you pay with PayPal
the addy is [email protected]
she will ship FedEx overnight
let me know
mike


This here is the last E-mail I sent to hime.




--------------------------------------------------------------------------------
From: Amon, David OA55
Sent: Thursday, June 12, 2008 8:26 AM
To: 'Michael Shaak'
Subject: RE: gravid ball


Mike,

I still have not recieved a Fed-ex tracking number. If the ball pythons were not shipped out yesterday do not ship them. Send me a refund through PayPal. If I have not recieved the ball pythons by noon today and no other contact comes from you we will file for a Pay Pal refund based on not meeting the shipping agreement made. I also sent you a voice male at around 7 15 AM this morning saying basically the same thing as here.

Regards,
David Amon



--------------------------------------------------------------------------------
From: Michael Shaak [mailto:[email protected]]
Sent: Wednesday, June 11, 2008 11:53 AM
To: Amon, David OA55
Subject: Re: gravid ball


I have received payment and will forward tracking number when I have one


You can see it was chained off the same E-mail above.

Also this is the message we sent with the paypal payment. Excuse the XXX of the address and phone number, but I work on the road and I don't like my personal address and phone on the open web as some sort of protection, limited as it is, for my wife and daughter.

Transaction ID: 09G303594D637624M

Subject: Normal Female Gravid with Pastel eggs & 100% Het Orange Ghost Female

Message:
Hi Michael, You've been talking to my husband, David Amon, about the Normal Female Gravid with Pastel eggs and 100% Het orange ghost Female. Here is our payment. Could you put the reciept, photos of lock with Pastel, and any additional information you have on either of them in the box (i.e. hatch date, parents, feeding, sheds, locks, etc.). Could we have them shipped out on June 11th (Wed.) for June 12th (Thurs.) delivery by 10:30am via FedEx, and could you send me the tracking number when you have it? Our shipping address is: Pittsburgh Python Project, LLC Attn: Shandra Amon XXXX XXX XXXXXXXXX XXXX Pittsburgh, PA 15239-1218 412-XXX-XXXX [email protected] Email or call me and let me know that you have received this payment. Thanks! --Shandra and David Amon

 

[TheFragginDragon]

Would it be proper to put a link to this thread on his current ad?

http://www.faunaclassifieds.com/forums/showthread.php?t=111894

 

[Gloryhound]

Would it be proper to put a link to this thread on his current ad?

http://www.faunaclassifieds.com/forums/showthread.php?t=111894

Not sure if the rules allow that or not!

Well he did get back to me today at 5:41 PM with this. I am only including one E-mail down on the chain to avoid being overly repetitive.


--------------------------------------------------------------------------------
From: Michael Shaak [mailto:[email protected]]
Sent: Thursday, June 12, 2008 5:41 PM
To: Amon, David OA55
Subject: Re: gravid ball


I sent an email stating they didn't go due to 95 =heat
----- Original Message -----
From: Amon, David OA55
To: Michael Shaak
Sent: Thursday, June 12, 2008 7:25 AM
Subject: RE: gravid ball


Mike,

I still have not recieved a Fed-ex tracking number. If the ball pythons were not shipped out yesterday do not ship them. Send me a refund through PayPal. If I have not recieved the ball pythons by noon today and no other contact comes from you we will file for a Pay Pal refund based on not meeting the shipping agreement made. I also sent you a voice male at around 7 15 AM this morning saying basically the same thing as here.

Regards,
David Amon

Remember the above is all based on my computer being on Eastern time. Also please remember I am currently working in a central time zone which is the same as where he is located. But that means when I talk time I am an hour behind my computer.

My wife and I did not recieve any other E-mails from him beyond the one when he confirmed the payment recieved. Maybe he typed the E-mail address wrong, but I would think it would be easier to hit the reply button. Additionally my cotten picking companies e-mail does not allow any correspondence to be deleted. It all gets compressed and saved for several years before anything gets deleted. Also I have to question his logic as while day time high temps did reach 95 degrees you are not supposed to drop a live reptile off until the late afternoon. Temps are going down. They are shipped inside trucks. Night time temps are dropping down into the low 70's and they are supposed to arrive by 10:00 AM the next morning. Where he is shipping to the night temps are dropping down to mid 60's. To me it does not look like a lot of fore thought went into thinking that statement out.

Below is the paypal correspondence.


Total Messages: 3
From Buyer: Shandra Amon on 6/12/2008 15:30 PDT
We did not receive any emails regarding you not shipping due to weather until 5:43pm today, and this is the first we heard you would be shipping Monday. Maybe you accidentally typed in the wrong email address. We stated in previous emails that we could not receive the snakes later than today because no one would be home to accept the shipment. Due to the fact that no one will be available to receive the shipment, I would like to just get a refund (as my husband had stated in a previous email to you) then neither of us are out anything.

From Seller: Midwest Ratterery on 6/12/2008 14:52 PDT
they will ship mon as the weher will be more mild i sent 2 emails now stting this

From Buyer: Shandra Amon on 6/12/2008 09:43 PDT
I have not heard anything since yesterday, June 11th, at 11:53am when you said you received payment and would send us the tracking number when you had it. You were supposed to ship the snakes last night for delivery today. We never received a tracking number or any notification that you would not be shipping the snakes yesterday. As of 12:40pm, June 12th, we have not received the snakes or any communication from you about the shipment of the snakes.


I do not know what else I have to say at this point to get my money back. At this point I believe my wife and I have made it clear that if he ships the snakes no one will be there to recieve them. Also I don't see how he could claim I cost him anything at this point!

 

[Reptigirl84]

Still waiting on the "pending" refund. No word from the seller.... I have about lost hope of getting my money back. What can I say.

 

[Cat_72]

I can see were you are coming from, but just in my short time of being active in the online herp community (mostly other boards) I have seen several several new breeders and a couple breeders in their second or third year get ripped apart by one persons claim on a bad dealing. IMO for a Bio forum to work the community as a whole needs to not only come on and list the bad stuff, but also the good stuff right along with it.

I agree with you, I wish we saw the good stuff more often!

The only thing that you have said that I may take any issue with is the part about people being "judged on one bad deal"...I've always believed that the true measure of a seller is not how many good deals he has (although that is very important too!), but how they handle a deal gone wrong. Anyone can make a simple mistake, or have a problem with the shipping company. If the seller is a true "good guy", they will do all that they can to make a bad deal right - THAT is what really stands out to me.

That said, I do wish you the best of luck in getting this sorted out. Keep us posted on how things turn out.

 

[Gloryhound]

I agree with you, I wish we saw the good stuff more often!

The only thing that you have said that I may take any issue with is the part about people being "judged on one bad deal"...I've always believed that the true measure of a seller is not how many good deals he has (although that is very important too!), but how they handle a deal gone wrong. Anyone can make a simple mistake, or have a problem with the shipping company. If the seller is a true "good guy", they will do all that they can to make a bad deal right - THAT is what really stands out to me.

That said, I do wish you the best of luck in getting this sorted out. Keep us posted on how things turn out.

I will have to agree with you on that. Some times buyers can have unreasonable demands though also. Then I have to say though also if her demands were unreasonable I would think since he has seen this thread he would at least post something in his defense if someone was making unreasonable demands.

I will also continue to post all communications here so everyone can see the outcome. Considering he has not shipped yet I don't think a refund is an unreasonable demand at this point. It hasn't cost him anything yet! He just seems to be a little slow on responding. I have also decided not to respond in my E-mail anymore and let all communications go through PayPal. If he E-mails me again directly I may respond with just that statement and that would be that. I figure that is the safest way to go!

 

[Dennis Hultman]

----- Original Message -----
From: Repti Girl
To: Michael Shaak
Sent: Tuesday, June 03, 2008 6:09 PM
Subject: Re: Question for seller regarding 8 Yearling Corns from Shannon James

I set up PayPal long ago

----- Original Message -----
From: Repti Girl
To: Michael Shaak
Sent: Tuesday, June 03, 2008 5:46 PM
Subject: Re: Question for seller regarding 8 Yearling Corns from Shannon James

ok cool thanks... just a little curious as to why your payment email is different then this one?

That is a lie.

[email protected]
Seller Reputation: New Member*
Account Status: Verified
Account Type: US Business
Account Creation Date: May 19, 2008
PayPal Member For: 25 days

* Member accepts all payments

Cust. Service Email: [email protected]
Cust. Service Phone: 573-837-9272

 

[Dennis Hultman]

Dragonmasterexotics,

Instead of just reading here and posting new ads, I suggest you come on here and take care of both of your customers.

For being a brand new member of this site and having your first two customers not receive what they paid for, would lead one to believe your just another lowlife scammer. At best, severely incompetent to do business with.

 

[Dennis Hultman]

The account on Fauna is new. His account on reptile auction is new.
PayPal account is less than a month old.

From his website
http://www.midwestrattery.com/

We are no longer Doing Paypal as a payment method. So pleaseemail with what you want and we will send you an invoice to pay with credit card , debit card, or money order. Thanks For Your Business.

Phone

(573) 837-9272
Type: Land Line
Provider: Level 3 Communications
Location: Cape Girardeau, MO

 

[Gloryhound]

I've done some searching and this is all I found on him so far!

I reverse searched the phone number and a name is not available with the number. What I did get was;

Provider: Level 3 Communication

Location: Cape Girardeau, MO



Current working Phone: 573-837-9272

Previous disconnected phone: 573-651-6036 in Cape Girardeau, MO

We also have his name as Michael Shaak.

Also an internet search with his name comes up with this address:

216 S Lorimier St

Cape Girardeau, MO 63703-7420

(573) 651-6036 but it is disconnected.

We have two E-mails listed for him as:

[email protected]

[email protected]

A web site listed as www.midwestrattery.com

A business name of Dragonmaster Exotics which is also his user name on Fauna Classifieds.

 

[dragonmasterexotics]

Ok first i sent the corns to shannon there were eight shipped
second i am waiting for cooler weather to ship the 2 balls to david
i have sent emails to both parties but i see that they have not posted the emals for the things i mentioned
so once again i guy does the right thing and the boi is used to thrash another breeder because people just have no patiance
mike

 

[My_Spyder]

Well the guy that bought the BPs has stated several times he cant be home to receive them... So why would you wait to ship something someone cant receive in person? Kinda odd id say...

 

[Dennis Hultman]

Ok first i sent the corns to shannon there were eight shipped
second i am waiting for cooler weather to ship the 2 balls to david
i have sent emails to both parties but i see that they have not posted the emals for the things i mentioned
so once again i guy does the right thing and the boi is used to thrash another breeder because people just have no patiance
mike

Great, please post the emails with headers.

Shannon, please posts pictures of the box you received and packaging along with the pictures of the dead snake.


David, did you receive any such email?

 

[Dennis Hultman]

so once again i guy does the right thing and the boi is used to thrash another breeder because people just have no patiance
mike

You have been viewing this thread for five days without comment.

David, I just read the email you posted, never mind my previous question.

 

[John E Dove]

Ok first i sent the corns to shannon there were eight shipped

Do you have any theories how it is that you shipped 8 and when Ms. James opened the box she found;

3 styrofoam dishes with lids on them. All the lids had labels on them for the snakes I had ordered. The first one ...was empty! .........The second one ....was empty too! The lids were still on these containers and the holes in the top were very small! Finally I opened the third container and there were two cornsnakes in there. One normal and one anery.
He did not put anything in the container with them and they were VERY dirty from going poop in there. I pulled the crumpled up newspaper out of the box expecting to find the other snakes but they were not hiding in there anywhere! I had asked him to please place a cool pack in there since the temperature was over 90 outside but he didn't.

Are you doing anything to make right the fact that;

The normal did not make it 24 hours before it died. It was very weak. Now the seller is not really contacting me other then to say he shipped out 8 snakes.

second i am waiting for cooler weather to ship the 2 balls to david
i have sent emails to both parties but i see that they have not posted the emals for the things i mentioned
so once again i guy does the right thing and the boi is used to thrash another breeder because people just have no patiance
mike

When you say you are waiting for cooler weather do you mean September or October?
Have you considered cold packs and Ms. James requested for her shipment?


I understand that you are new to all this but you really should be trying to make good on mistakes now as well as asking questions and reading on the Business & Shipping Forums so you learn how to do it right.
And if you are going to withhold shipping waiting for the weather you might consider waiting to sell until then as well.