Tracey, I understand all you want is a refund, and it sounds like you've been through a lot. Should you not get a refund within 24 hours, I will be glad to help you file under the DTPA. I am in Texas and it would not be a problem to help you; part of what Fauna is for is so we can all help each other. It would be great practice for me, and having been a single mom myself, I understand how difficult it is.
Although he did not spell it in fluent 'hillbilly' so's I gits the credit- LOL!