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Problem with Brandon Wiek

Chris Steele

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I sold two Suriname Boas to Brandon Wiek. About two weeks after recieving the snakes he emails me and says that they have mites and he can't risk infecting his other snakes. He asks for a refund which I refuse. He had paid 600 dollars via MO for the snakes and is now threatening to file fraud charges. I know for a fact that none of the snakes I have right now have mites. I checked them all thoroughly after he claimed that the ones I sent had mites, even though I was skeptical being it took so long for him to say this.

Can he file fraud against me? The way I see it I have done nothing wrong. I guess if he refuses to keep the snakes I could let him return them. I don't think it would be right for me to give a refund though.

What is everyone elses opinion?
 
Chris.... I know Brandon, and I know he has some very nice animals.... never-the-less.... you have absolutely nothing to worry about.... after two weeks (unless you give more than a two week guarantee)??.... Snakes can get mites in two DAYS if there were any that might have gotten in (AFTER he received them)??....

I don't think you owe Brandon a thing, and he should keep the snakes and get rid of the mites on his own....

Neil
 
No, I am positive I had no longterm guarentee.

I know it was an 'on arrival' guarentee. It was either, healthy, live, or healthy without parasites.

Thanks for your input Neil.
 
I have dealt with Brandon before and I know he checks his animals thoroughly. Had there been mites on them, you would have heard about it LONG before 2 weeks.
I sold him a pair of JCP crosses once. I met him at his dad place of business, we looked them over (I was with a friend who can vouch for this) and adter all three of us held these animals and chatted for approx 20 minutes, we made the deal. When I got home there was a message on my machine (no more than 15 minutes later) saying he did not want the snakes and that they were infested with mites.
Before I go on, I have always kept pest strips in my room 24/7/365 and NEVER see mites..............and I check on my snakes daily, like we all do.
I did not want to make a bad name for myself (I was just getting on another site), but was NOT knew to reptiles by any means.
Anyway, I told him to go ahead and bring them back. He had them in a rubbermaid container (cannot remember what I brought them in to begin with) and there were a COUPLE dead mites on the bottom of the rubbermaid. First of all, this was FAR from "infested" like he said on the machine.
I asked myself where these could have come from. I even invited him into my hoome (which I never do) and we looked at all my animals and held a few (IF I am remembering correctly).
I cannot speak for other people, but a friend of mine got the same result when selling Brandon a ALbino Boa a couple years back. He and I always called BS on this, but let it go. I would much rather have a person happy with the way I treated him and our deal rather than go through all the bs for his word against mine. Then again, this was a local sale accross country.
I am sure Brandon is an itelligent guy and knows how easy mites can be to get rid of. If you are sure that you sent them out without a problem I would not worry about it.

Other than that, it is up to you.
Best of luck!
 
Mites can transmit disease between animals, and if left untreated their presence can eventually have an impact on a snake's health. However they are not a fatal flaw in an animal if all other factors (general health, body condition, etc) are good.

Mites are not difficult to eradicate with a bit of effort. Cages and the surrounding area must be thoroughly cleaned and all bedding type material stored in or around the cage discarded. Carpet should be sprayed. I recommend using Nix or Rid lice spray which contains either 0.25% or 0.5% permethrin on the surrounding area (floor, walls, etc) in a fairly large radius. The same spray may be used on the cage itself and all cage furniture, as a light mist from 2-4 feet away. As a precautionary measure I remove all water bowls and leave them out for 24 hours.

On the snake directly I would suggest using Reptile Relief, a product that kills ticks and mites by dissolving their waxy exoskeleton coating. It is not toxic to reptiles or to anything that doesn't depend on an exoskeleton to breathe. Permethrin based sprays or dilute solutions based on human lice killing shampoos can be used with caution on adult snakes, but I would not suggest their use on neonates or directly on the head of a snake.

The only toxicity reports I know of regarding permethrin involve either neonates or snakes that habitually drink from water misted on the sides of the cage, where the cage was first sprayed with permethrin and then water.

Phenothrin (Black Knight) is also a good product with minimal toxicity. Obviously caution should be used with any chemical when applying it around or on snakes.

A good reference page here: http://www.vpi.com/9VPITipsAndTechs/thewaragainstsnakemites/Mites-TheWeapons.htm
 
LoL so he pulled the infested with mite trick once before? it seems like this guy just changed his mind down the road and wanted to get his money back. I have a feeling that the snakes in question dont even have mites on them. he just wants to get his money back and this is the easyest way he can think of. maybe you should take some photos of the infested snakes? but even if they have mites why not just take care of it? what are you going to do throw the snakes in a cage covered in mites untill you get your refund? ether way he should be giveing care to the snakes and removeing the mites wether or not hes going to get his refund.
 
He can not file fraud charges. He paid and you delivered what was paid for. The mite issue is a civil matter. He is bluffing or doesn't understand the law.
 
Mites are SO EASY to get rid of.... the best way I've found is with a 12-guage.... if you're REALLY good, you can get about 50 at the same time (and not even hit the snake!!)!!.... LOL

Don't even worry about it.... you did nothing wrong....

Neil
 
Yeah, I believe the 12 guage is how most of the people around here handle the mites on snakes the find around there house! lol, they are caring people!
 
Problem with Brandon Weik

Sorry it took me so long to find this. I don't check this place often and it took a call from a friend to notify me of this situation. Now, I suppose I will explain my side of things.

First off, if you wipe an animal off or soak it before you put it in a bag and ship it to someone that does get rid of the mites on the animal, the only problem with that is it does not get rid of the eggs, which have been laid on the animal. Which then can start hatching anytime after the wipe down or soak. Mite eggs hatch in about one to three days depending on the surrounding conditions, then from day three to fourteen or so they are in the protontymph stage in which they are very small and nearly invisible to the naked eye. Finally at about two weeks old or so they make one more metamorphosis into adult-hood and can been seen easily with the naked eye and then they start the process all over again.

Second, I asked if they had ever had mites and here is the reply I received verbatim, "They haven't had mites in my care." Now considering these are the only two animals at my home in quarantine and I have no other animals in my home and have not had an animal in my home since 8/27/03 when I received some animals I purchased in Daytona. These animals were kept here for 30 days (9/30/03) to insure no mites were present, despite them coming from a close friend. Keep in mind the life cycle of a mite is about 30 days so even if you start on 10/1/03 the mites would no longer be alive on 12/10/03 if they had any on the last day they were here, which they did not.

Chris also told me when I first inquired about the animals on 10/14/03; he had owned the animals for about 4 months and more than that on two of the males. Then on 12/10/03 I asked again and he said the following, "I have had them for about. I guess 4 months now." Yes, I know there are typos, but I am copying right from the emails. Also he guaranteed me that the animals would feed, which they have not done since I got them on 12/10/03. This was one thing I noticed Chris left out of his original complaint. As for the lawsuit, I did not say I was going to sue him for fraud, I said I am going to contact my bank which issued the certified money order for the animals and file a fraud complaint.

Setting all that aside, if one of these animals acquired a disease from the mites and then were to come into contact with my animals and give them the disease which could then spread to other animals in the collection that would create a large problem for me and that is not a risk I or any of you other Boa owners should be willing to take. Mites are a lot more serious than some people here make it sound. Just because you get rid of the mites doesn't mean that you necessarily got rid of the problem, mites are just the transporter, not the root problem. Diseases like Inclusion Body Disease, Cryptosporidium or Paramyxovirus are the real problem and my ultimate concern.

Now, as far as the reference to buyers remorse or something like that, you are correct in a way. I don’t want animals that were not honestly represented and I did want my money back because of it. I don’t like the idea of giving someone $600.00 for non-feeding, animals with mites. This is similar to the case with Mr. Oakley with the Carpet Python, it had mites that I did not notice immediately and I requested a refund. Brian did take care of it the same day and I applaud him for that. The situation with the Albino Boa was a bit different though, I found a couple of mites in the environment two days after I bought the animals and simply sent the person who I bought them from an email saying they should check their other animals because I found a few. Then I received and email back from this person attacking me for telling him the news and calling me a liar along with other choice names.

I hope that this sheds a little more light on the situation and I also realize that I am the one who made a mistake by buying from an inexperienced herper. Since his post here, this is the email he sent me.

“I can't refund them. You could send them back, but I recommend you just
give them a bath with olive oil to get rid of the mites. Why would you file
fraud charges?
Sorry about taking so long since my last email, I was gone on vacation for a
while.”

Considering that olive oil if ingested can easily kill a snake I don’t think that is the best idea, it seems to be along the same lines as leaving pesticides in your snake room all the time.

I hope that I have not offended anyone and if I have, my apologies.

If you have taken the time to read this entire post thank you and I hope that you can see my point.

Brandon Weik
www.summitreptiles.com
 
Brandon,

What were the agreed upon terms? Are they documented in any of the emails? Thanks.
 
Brandon.... if you were a novice in this business, I would say you might have a shot at returning the animals for a refund.... but, come on buddy.... after two weeks??.... You should know better than that??.... You should have never even asked for the refund.... You know as well as I, that if someone did that to you, you would hit the roof, giving him the same reasoning for not returning his money that this dealer is giving you.... You should just let this go, clean up the mites (where ever they came from), and move on....

Neil
 
Brandon,
This will be my last post on this thread, but I felt it was needed to respond to two issues you brought up.
1. During the time you and I had that challenge with our deal, you preached the was the Barker's go about ridding a snake of mites. You gave me the link (or maybe just the web addy, I am not sure) to their site and how it explains the use of oil mixed with water to rid a snake of mites. Why the change of mind?
2. I am not sure, but I thought maybe your comment about keeping pest controls in a room at all times was directed at me. I have a room that is almost 150 sq. feet that has 1 (ONE) pest strip in it at all times. This is by far going to create a challenge with the snakes. The "dose" is so diluted I would be surprised if it worked to kill a fly.

As far as the Albino Boa, my understanding was that the VERY NIGHT you bought that boa (albino) you wanted to wait a week to get the male Hypo that he had in his collection as well. You asked him to email you in 5-7 days, he did, and THEN you told him about the mites....if they existed. At that point you turned down the deal for the Hypo and you all went on your merry way. If there is a difference of opinion, I am sure I could invite him to come post his thoughts as well.
 
Brandon Weik - Good Guy

I've known Brandon for quite some time now although we've never met, and I just wanted to add my two cents regarding his character.

I've received animals from him, and have sold him many animals, (including animals I've checked out for him here in NJ, then shipped to him) and never once has there been an issue. Sorry if others have experienced a problem with Brandon, but I would never hesitate to buy or sell from him.

He's a credible guy, so if he claims the animals have/had mites, well, quite frankly, they have mites. Sorry.

Gary Schiavino
 
Brandon, Honest Good Guy

I have also known Brandon for more then a few years now. I have been to his facility, which is immaculate, and all of his boas are top notch. Brandon hit the main point here in that having the Mites are not the main problem, but the diseases they can harbor and transfer is. The fact is that they did not visually have the Mites when he got them, but two weeks after they appeared. I once received a group of boas from a well known breeder which showed no visual signs of Mites, but within two weeks had Mites through out their cages and these were the only boas in that room. I also know that Brandon keeps all new animals in a quarantine room in his home, and has a separate breeding facility away from home, so them getting the Mites from his existing collection is highly unlikely. Everyone here has just been preaching 'Get rid of them and get over it', that is not the main issue. The issue is that if the boas contracted the Mites from the previous collection, and the previous collection has or had any diseases and or problems, then these Boas may now harbor any of those problems. Brandon has an extremely high end collection of boas and if his plans are or were to introduce these boas in question to any of his high end boas for breeding projects, I and any of you who have high end animals should see his concern. I am sure Brandon is taking great care of the boas and doing the necessary things to get rid of the Mites. He did not come here and act obnoxious and rude and beg for a refund, as many do. He simply came and stated his side of the story, so it can be heard. If you received these boas and had big plans for them and they came down with Mites shortly after receiving them and you knew 100% that the Mites did no come from your collection, you would want your money back too.

Regards,
 
I Have Brandons Back on this one!

I too have been to Brandons place and have done business with him.

Clean as a whistle and way to much money invested to blow it on mite infested animals.

If there is nothing wrong with your animals, take them back, and sell them to someone who does not have his LIFE invested in their collection.

My $0.02 I would ask for my money back too.
 
Im also going to have to take Brandons back on this one. Mites are my biggest nightmare. I will not and would not tolerate anyone sending me infested snakes PERIOD. This is a question I always ask up front, and if found to be wrong I will FREAK out.

I think Brandon has handled himself well here, and I would not doubt in any way that the animals did in fact have mites.As mentione by Brandon, if the animals were soaked well prior to shipment, it is quite likely it could take a few weeks for the mites to show up.

Now I have to say it is possible the seller was unaware the snakes had mites. Maybe he soaked them alot and the adult mites were not noticed. He said he had them for nearly 4 months, I would think he should have known, but if the snakes are not feeding that would be more noticeable. Are they skinny Brandon, or does it appear maybe the stess from the mites and shipping are just now catching up with them? Either way good luck with them. Im sure if you are stuck with them you will get them nice and healthy, but the hard part is later. Now what do you do with them. Im sure you wont want to introduce them into your collection, atleast withough months of quarantine and likely a few vet visits or fecals. Thats the other part people forget about in situations like this. The "o well they can treat it, and move on" mantality is no good for breeders or high end collectors. It may work if you have a pet shop or are importing animals, but in a world of MULTI THOUSAND DOLLAR ANIMALS, theese small risks can be large nightmares in the end.

Things like this make me hope that some day I can produce enough of my own boas to satisfy my addiction, and no longer have to introduce animals from other peoples collections.

Mickey Hinkle
The Lizard King Reptiles
 
Chris...In the interest of good business take them back, quarantine them, get rid of the mites and sell them this spring...Its just a good business practice to do your utmost to provide the best customer service you can and you'll be remembered for that, not the mites...just my 2 pennies and peace
 
its easy for you all to say you would take them back, but its one thing to say it and another thing to be in the position, it was 2 weeks after he got the snakes that he even started to complain. its time for everyone to be honest, stop beating around the bush. If you snakes had mites b4 you sold, and you washed them off and then sold them as mite free only to have the mite eggs hatch 2 weeks later then refund the money. but if you honestly say with out a doubt that your snakes never had mites while in your care then stand your ground becuse you have done nothing wrong. but just be honest with your self no one will judge you.
 
I didn't wash them before I sent them. They didn't have mites. Thanks to those of you who understand my side.

Brandon, I would not have had a problem with taking them back if you had complained sooner. About the oil as a way to get rid of mites, it is a good way to get rid of them. It pisses me off and makes me doubt you more after shooting me down for saying that oil works, then somone says that you had told them the same in the past.
 
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