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    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Reptile Basics Inc

Rich is always a superstar! I just purchased a few snakes and some supplies from him at the WP show. Thanks again buddy!
 
I'm on the bandwagon too!! I've bought many times from Rich (flex, connectors, thermostats etc.) and have been thrilled with him each time. It's especially nice that you can actually get him on the phone.
 
Guess I could add quickly again. I got all my auto water system up and running in under 10 minutes(Only a 6 tub rack but still a start) with the info and products I got from Rich and my new boas from the expo are enjoying the thermostats too!!!
 
My first order at Reptile Basics was the 36x24x12 cage. Easy transaction, fast shipping and a great product. I look forward to ordering many more items there.

Shayne Hiles
 
I am very excited, I just ordered my first Reptile Basics rack today!! :D
I purchased the 32 qt. sweaterbox rack with belly heat.
I have been without my fat tail geckos for so long and they will soon be returning to their new home so I hope it gets here soon!! :thumbsup:
 
68 tub hatchling rack! (NEW RBI PRODUCT)

As if 10 full pages of positive feedback is not enough to make a potential buyer feel comfortable ordering from RBI.. i will go ahead and add to it!

I have purchased from Rich several in the past, but i just received my new Interdesign 68 Tub Hatchling Rack.. Which is a fairly new product for RBI and I could not be happier with this unit.

Rich is a absolute pleasure to deal with and this rack system is 100% perfect for anyone looking to house several hatchlings in one compact space.. Now I can't wait to place my order for my second one!!

Thanks Again Rich!!! :thumbsup:

~ Mike Russo
[email protected]
 
Just got another order from Rich. Shipped lightning fast, assembled exactly as I asked! One of the easiest online suppliers to deal with.
 
:iagree: I got my first rack this week from Rich (Iris CB-70), and couldn't be more pleased with the experience. He'll be seeing more orders from me as I gradually replace all my aquariums (and there's alot of them...lol):thumbsup:
 
My rack was ordered on the 12th and arrived yesterday!! Could not be more happy with it!! I will definately be ordering more as my collection grows!! :thumbsup:
 
I've been meaning to add to this for awhile now. I placed an order with him a few weeks ago for some flexwatt and other misc odds n' ends. He called me at home to discuss the flexwatt and make sure he understood what I was asking for (separate small pieces each wired individually) and to make sure there might not be a less expensive way to achieve the same effect.

We got it all worked out...understood each other perfectly...and within 48 hours, I had my box of goodies, all wired just the way I wanted it.

Most excellent service and I would not hesitate to do business with him again, as well as recommend him to my friends.

--Judy Clothier
JLC - admin @ BP.net
 
I have to agree with Judy, Rich is a stickler on the details and will go out of his way to satisfy. :thumbsup:
JudyC said:
I've been meaning to add to this for awhile now. I placed an order with him a few weeks ago for some flexwatt and other misc odds n' ends. He called me at home to discuss the flexwatt and make sure he understood what I was asking for (separate small pieces each wired individually) and to make sure there might not be a less expensive way to achieve the same effect.

We got it all worked out...understood each other perfectly...and within 48 hours, I had my box of goodies, all wired just the way I wanted it.

Most excellent service and I would not hesitate to do business with him again, as well as recommend him to my friends.

--Judy Clothier
JLC - admin @ BP.net
Click to expand...
 
As if anyone has any doubts left to justify another comment, I've also ordered fw, tstats, and a rack from Rich. Easy to deal with, smooth transactions, wicked fast shipping, and attentive customer service, even on the small orders. Thanks Rich!
 
Awesome Guy, Great Business

I had the pleasure of meeting him at Whiteplains, NY where I picked up 8 Ball Python Racks. They hold great heat and work awesome. He is a down to earth guy and makes a great product. Buy from him and you won't be disappointed.
Carl
 
I guess I can add again to another successful transaction with Rich. Just got my 2 cb-70 racks, they were packed amazingly!!! I spent 10 minutes trying to get the first one out of the box it was packed so snug. One had minor damage from the carrier service and Rich was as enthusiastic as ever to get that issue resolved with me. Not even 12 hours passed after arrival and this minor issue was resolved, now thats customer service there. I am more than happy with this latest purchase once again. Rich, Keep up the good work man. You are doing great!!!
 
Am posting in good faith here. My job has me working some strange hours for the time being, and I don't know if I'll have time to post when my 2nd package arrives.

Friday I arrived home to find my expected package sitting outside my gate. (UPS strikes again!) It was delivered in a timely manner, and I have no doubts that it was packaged just as ordered, but UPS smashed the box to the point of breaking the seal, so My merchandise wasn't in the box. :( Probably, it's rolling around in the back of the truck like the box obviously was.

However, I sent Rich an email with pictures of the box as I found it, and he assured me via call back, (a matter of minutes I might add) that a new order of 3" flex watt will be sent immediately come Monday. :thumbsup:

No haggling involved, no getting cussed at, or called a liar, the way I've seen other companies deal with this sort of situation. Just straight to the point, and taken care of. I have no doubts that the package will arrive....again.... and my order will be safely inside this time. I just hope the cages I ordered don't meet a similar UPS tragedy. :rolleyes:

Just wanted to say Rich is a class act. Even though My email was not quite my best work, (UPS had me upset at the time) he presented himself in a professional manner, and dealt with it like a Pro!


Thanks Rich! I'll definitely be using and recommending you in the future.


Rick
 
Sorry it's so late in coming, but I explained above about my work situation for the moment.

My cages actually arrived on Monday, just as promised, and in flawless condition. I must say the craftsmanship of these cages is top notch. I have no doubts they will last for many years to come. And I doubt they will sag like other cages I have purchased. Due to the unique way they are assembled, they are very sturdy and strong.

I definitely appreciate the fast delivery too. :thumbsup: But who doesn't appreciate that? Definitely a good guy with an excellent product.


Thanks again Rich! You'll be hearing from me in the future for sure. A+++++


Rick
 
I recently had a good experience with Reptile Basics. I ordered their 32 tub heated hatchling rack online on a Thursday night. The rack was delivered the following Tuesday. I am very pleased with the compact size of the rack and the detailed instructions that came with it. I found the price to be very reasonable also.

After using the rack for about a week, I emailed Rich with some questions about small variances in the temps of each tub, and he answered my questions more the adequately. He was also very quick to reply to my emails, and gave me info on the temp gun and thermostat i am using as well, which I had not even purchased from him. Rich is a great guy to do business with and I would not hesitate to do business with him again in the future.

Bree
 
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