• Responding to email notices you receive.
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    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

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    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Reptster Shipping

Steve,

Thanks for using the service. There have been two issues with Kinkos workers refusing packages not because of Reptster, because they stated FedEx doesn't ship reptiles, incompetence.


Not a lot.

Thanks,
David
 
DavidYoung said:
Steve,

Thanks for using the service. There have been two issues with Kinkos workers refusing packages not because of Reptster, because they stated FedEx doesn't ship reptiles, incompetence.


Not a lot.

Thanks,
David
Click to expand...
Incompetent workers is why I chose to use my account to schedule a pickup. I have dealt with the Kinkos employees over shipping basic things and you could tell they didn't have a clue. I would never trust one of those people with a live animal shipment.
A refused package makes me look bad to my buyer. The shipment must go out when promised and paying a few dollars to use my account for a pickup fee versus going to Kinkos is worth it IMO.
 
DavidYoung said:
Steve,

Thanks for using the service. There have been two issues with Kinkos workers refusing packages not because of Reptster, because they stated FedEx doesn't ship reptiles, incompetence.


Not a lot.

Thanks,
David
Click to expand...


I have never had a Kinko's or any other Package drop off center refuse a box.
But I have heard of others who have ...a simple phone call to your FedEx Rep. will get that issue cleared up pretty quick. Every one that has a approved FedEx account to ship snakes, has a Rep.
 
SPJ said:
Incompetent workers is why I chose to use my account to schedule a pickup. I have dealt with the Kinkos employees over shipping basic things and you could tell they didn't have a clue. I would never trust one of those people with a live animal shipment.
A refused package makes me look bad to my buyer. The shipment must go out when promised and paying a few dollars to use my account for a pickup fee versus going to Kinkos is worth it IMO.
Click to expand...

You can pick one day a week for them to pick up, and then you will not have to pay the pick up fee.
 
SPJ said:
I
I decided to schedule the pickup with my account rather than dealing with Kinkos workers at the drop off since there have been a lot of issues with them and the Repster boxes so far (ie: refusing the box).
Click to expand...
Interesting....Have you received any feedback about this David? Any chance of smoothing that bump in some manner (probably involving name recognition from within)? I know that is a problem people have faced with FedEx and Kinko's in the past, on an individual level.

Steph - I'm sure I've seen it someplace official, too (vs somebody saying it), but I can't find it right now.......nor do I have the time to really look (rest assured, it WILL bug me til I figure it out - hopefully, somebody will put me out of my misery and just post a link, lol)
 
Yes we have. Its due to incompetence and we will have to deal with some employees not being trained up to par. We have been checked a few times and they see our verification. However some managers dont know how to check it in the system, poor training.

I am working on getting a letter people can print out and show. But that has to go through many corporate hands before it is produced. So it may take me a minute.

Thanks,
David
 
Well, hopefully, as Reptster grows, the box will be recognized & these types of issues will cease. of course, that won't necessarily help people using their own packing supplies, but you can't win them all
 
I'll let you know how it goes with today's shipment.
One thing I noticed is you cannot specify a business delivery. This package is going to a business and not a first and last name residence.
Hopefully all will go smoothly.
 
What is the difference between the Reptster box and the standard box from Superior Enterprises? In the video they look like one and the same, and the sizes are identical.
 
Golden Gate Geckos said:
What is the difference between the Reptster box and the standard box from Superior Enterprises? In the video they look like one and the same, and the sizes are identical.
Click to expand...
They are the same. The only difference is the one from Repster has a Repster.com sticker on the corner.
 
SPJ said:
They are the same. The only difference is the one from Repster has a Repster.com sticker on the corner.
Click to expand...
Oh...I thought they were more obviously labeled.
Nevermind
 
hhmoore said:
Steph - I'm sure I've seen it someplace official, too (vs somebody saying it), but I can't find it right now.......nor do I have the time to really look (rest assured, it WILL bug me til I figure it out - hopefully, somebody will put me out of my misery and just post a link, lol)
Click to expand...
DEPARTMENT OF THE INTERIOR

Fish and Wildlife Service

50 CFR Part 14

RIN 1018-AD98

Humane and Healthful Transport of Wild Mammals, Birds, Reptiles
and Amphibians to the United States

AGENCY: U.S. Fish and Wildlife Service, Interior.


The Service also acknowledges that the IATA system of listing and
naming species is inconsistent with that of CITES, for which only the
species' scientific name is official, for listing purposes.
Nevertheless, the Service chose to use IATA's system of naming animal
species, a combination of common English and scientific names, for two
reasons. First, shippers transport both CITES-listed and non-CITES
listed species. Second, the Service wanted the proposed rule to be as
consistent as possible with the IATA regulations, the international
industry standards, for the convenience of shippers and carriers.
Click to expand...

"The Service" refers to the US Fish and Wildlife Services, and IATA refers to International Air Transport Association Live Animals Regulations.

Full text of the 1997 amendment can be viewed here:

http://www.fws.gov/international/fedregister/herpregs.html
 
I've done 2 shipments with Reptster and both have been flawless for me. I saved $15 on each shipment with no problems at all!
 
hhmoore said:
It keeps changing my box dimensions and weight :(
Click to expand...

What do you mean Harald? Is it making the weight and size larger?

BTW, I am in the process of setting up my account with them, everything sounds great so far. And David seems to be a nice guy and seems to be on top of things.
 
I only use the 12X9X6 boxes and it does up the size on me to 13X10X7 and I always type in 4 pounds and it changes it to 5 pounds but it is still cheaper.I check the Fed-Ex rates with my verified account then I check reptster and always come out better.

And I don't have to pay for boxes anymore.We have had great luck with it.

Last night we shipped one from here in South Carolina to California the Fed-Ex price for Priority overnight was $72.00 through Reptster the same package went for $54.00

Thanks David this service is great.And you are always more than helpful.
 
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