I see Sam put " no longer open for business" on his cagecrafters website. I doubt now you will get your money owed without taking him to small claims court. It is not worth the headache with him, to wait month after month, to finally pay back slowly as he did with me. I would definately start legal proceedings as that might make him wake up, answer his phone, and do the right thing.. Sam, sell a few snakes to pay back HER money.