To me, it was compensation for aggravation and delay, and not part of payment and product.
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Bad Guy Scammed by Reptile Addictions/Wendy Childs
- Thread starter madchameleon
- Start date
To me, it was compensation for aggravation and delay, and not part of payment and product.
ReptileAddictions
The ONLY Reptile Store in
What the????
you say there was a dispute when there wasnt....and that you would prove it and didnt.
Now you say its because it doesnt show because i called in? You can not call in a dispute. You have to check bo0xes. They need a paper trail.
Make up your mind will you? you cant keep your lies straight. Everything you said YOU would post I POSTED.
You have not made ONE piece of evidence showing any of the BS you claim in your post. NOT ONE bit of evidence to make your claim.
I did show the time line. I showed the PM sent on the 24th you asking for pics to purchase.
I showed the email on the 26th where they pictures were sent to you.
I showed that LATER on the 26th the time you paid the paypal.
I showed it? All screen shots are there with the dates and times.what are you talking about? show what you are saying?
you say there was a dispute when there wasnt....and that you would prove it and didnt.
Now you say its because it doesnt show because i called in? You can not call in a dispute. You have to check bo0xes. They need a paper trail.
Make up your mind will you? you cant keep your lies straight. Everything you said YOU would post I POSTED.
You have not made ONE piece of evidence showing any of the BS you claim in your post. NOT ONE bit of evidence to make your claim.
I did show the time line. I showed the PM sent on the 24th you asking for pics to purchase.
I showed the email on the 26th where they pictures were sent to you.
I showed that LATER on the 26th the time you paid the paypal.
I showed it? All screen shots are there with the dates and times.what are you talking about? show what you are saying?
Ed Clark
New member
I am not taking sides here.
Lets talk about the pics she emailed you?
You posted those pics online trying to sell the chams you did not have in your possion, is that correct?
Are you certain she did not have a few lots of chams for sale? it's certainly possible she still had your lot after she sold another lot to someone else.
ReptileAddictions
The ONLY Reptile Store in
It doesnt matter what YOU see it as, it matters what he agreed it as. It says REFUND clearly. He agreed to that by accepting the package later.
Ok. You saw the text he recieved about the refund.....here is his text reply next...............
BRANDON : "It is alot cooler here this week. Texas is nice too 85. It rained yesterday and today is much cooler than last week "
(he is in CA. He says TX is the transfer for packages) This text is from the 6th at 12:49
It was in fact 106 degrees there!!!!!!
Reptile Addictions: I just see 100 plus. Looked better for maybe thursday. I saw you have them posted for sale in a forum in October. so if your not in a big hurry, why ship hot if not needed? Theyre in good hands less $ u having spending feeding. If your worried about them I can send you a daily video about them
I have a flip. I worry about them so small. I can't guarantee over 90."Brandon: Sure you can hang on to them. send me my paypal back. You can keep $100 as my refund deposit. When you can guarantee shipping we can work the money out then.
ReptileAddictions
The ONLY Reptile Store in
Reptile Addiction : Is there some personal problem? Shipping is standard for everyone in the industry. I cant control tremps, why are you so hopped up about it? I do not have a refund policy. Again like most in the industry. These are all things you accepted in the TOS. I have a good reputation, I have been here for years. I have a store I am at most every day. Where do you think these guys are going to? I think you have to take a big breath and look back at these text. You say you are posting them in october for sale - Your text - what is it your not telling me?
ReptileAddictions
The ONLY Reptile Store in
Brandon : The weather is cooler this week than last week. So i dont understand how you cant guarantee? I need my order on monday. Its that simple. I still want them so you can keep a deposit but until you guanantrr my delivery I need my paypal returned. Now that the weather is is cooler you say you cant ship. Okay then, send my money back until you can ship. Any business that cant ship a product for any reason sends customer a refund. Thats normal business practice.
hhmoore
tired & cranky shadow
Since my name has been brought into this (by way of referencing my TOS)....
If you want to reference my TOS, please don't pick and choose passages to suit your purpose. That very same item that references the 25% nonrefundable deposit clearly states: The only time a deposit will be refunded is if I am unable to provide the animal.
He wasn't buying on a payment plan, or giving a deposit so you would hold the animals - he paid for them. The failure was at your end, as they were not shipped. That said, and acknowledging your reference to my TOS statement (Shipping may be postponed due to extreme temperature/weather conditions. I may, at my discretion, require FedEx shipments to be held for pickup or suspend overnight shipping options in favor of Delta Dash. This is for the health of the animal...thank you, in advance, for your understanding.), I feel that delays due to high temps are an understandable reality. However, I can see how a customer would get frustrated in the face of repeated delays for various reasons. Your temps were not too high to ship, and the arrival temps were not necessarily out of range - it would have been a simple matter of having the package held for pickup. Shipping would have taken place, the package would have arrived at FedEx in the early morning, and the chameleons would have been kept in a temperature controlled environment until they were picked up.
Looking at the first post of this thread, there IS a problem. The buyer was trying to get you to ship to somebody else's address - there is no statement indicating whether you agreed to, just that the package never arrived. For future reference, with PayPal payments, you lose what little protection they might offer if you ship to a different address (I have asked PayPal, and they told me that having a box held for pickup is acceptable, as ID must be shown to claim the package).
I do see Lucille's point, but I'm not sure that I agree with it. I can see offering small refund to compensate a customer for the frustration of delays....but I don't know that I agree that the customer deserves that on top of a full refund if the sale is cancelled. The mistake that was made is, again, on the seller's end; as that refund should have been issued via PayPal. It would have taken the amount off the transaction...then, when the dispute was filed, you would not have been out that extra money.
The refund is also being disputed by the buyer - he says no check arrived, you (and/or Rochelle) claim it was sent. Somebody is being dishonest. The message sent to him was that it was a postal money order. Those come with receipt stubs. Please post the receipt to help resolve this.
The customer did not give you a deposit...he paid in full.ReptileAddictions said:
If you want to reference my TOS, please don't pick and choose passages to suit your purpose. That very same item that references the 25% nonrefundable deposit clearly states: The only time a deposit will be refunded is if I am unable to provide the animal.
my TERMS page said:
He wasn't buying on a payment plan, or giving a deposit so you would hold the animals - he paid for them. The failure was at your end, as they were not shipped. That said, and acknowledging your reference to my TOS statement (Shipping may be postponed due to extreme temperature/weather conditions. I may, at my discretion, require FedEx shipments to be held for pickup or suspend overnight shipping options in favor of Delta Dash. This is for the health of the animal...thank you, in advance, for your understanding.), I feel that delays due to high temps are an understandable reality. However, I can see how a customer would get frustrated in the face of repeated delays for various reasons. Your temps were not too high to ship, and the arrival temps were not necessarily out of range - it would have been a simple matter of having the package held for pickup. Shipping would have taken place, the package would have arrived at FedEx in the early morning, and the chameleons would have been kept in a temperature controlled environment until they were picked up.
Looking at the first post of this thread, there IS a problem. The buyer was trying to get you to ship to somebody else's address - there is no statement indicating whether you agreed to, just that the package never arrived. For future reference, with PayPal payments, you lose what little protection they might offer if you ship to a different address (I have asked PayPal, and they told me that having a box held for pickup is acceptable, as ID must be shown to claim the package).
I do see Lucille's point, but I'm not sure that I agree with it. I can see offering small refund to compensate a customer for the frustration of delays....but I don't know that I agree that the customer deserves that on top of a full refund if the sale is cancelled. The mistake that was made is, again, on the seller's end; as that refund should have been issued via PayPal. It would have taken the amount off the transaction...then, when the dispute was filed, you would not have been out that extra money.
The refund is also being disputed by the buyer - he says no check arrived, you (and/or Rochelle) claim it was sent. Somebody is being dishonest. The message sent to him was that it was a postal money order. Those come with receipt stubs. Please post the receipt to help resolve this.
ReptileAddictions
The ONLY Reptile Store in
Brandon: ( 3:09) I will give you one hour to send my money back. . At 3:55 I will be failing a dispute with paypal if i dont get $1400 Back
ReptileAddictions
The ONLY Reptile Store in
Reptile Addictions: I never guarantee at these temps. I have repedely made issue of your temps. NO ONE would ship . I already sent you $100 for the weather delays . It hasnt been that many days. As I said I will not offer a guarantee at these temps. There is no refund.
ReptileAddictions
The ONLY Reptile Store in
Branjdon : People always ship, thats what cool packs are for. Okay send me $1300 or I will be filing a dispute at 3:55. If you dont agree to send me that amount back, Ill refund it all. I am tired of playing this game. The temps were much higher last week . You can send now.
(this is still at 106 degrees)
(this is still at 106 degrees)
RichsBallPythons
Well-known member
Umm how about making 1 post with all the texts rather he said she said posts.
ReptileAddictions
The ONLY Reptile Store in
Brandon: The temps wont be in the 70s for another month.; so either keep the $200 deposit or send me all my money back. I dont understand what your problem is. You still have until 355.
ReptileAddictions
The ONLY Reptile Store in
It takes or forever to type it all. But will do................
NEXT
REptile Addictions: Stop with this 355 crap. I am trying to help with the business right now and deal with you. I am going to have another stkoke LOL I said repeatedly I will ship at and guarantee at 85. wich looks like thursday for friday. on my weather map. It is 106 now. Where are you getting all these temps? How are you giving me $200 when I have already send $100? Yous be sending me $300 then....
Brandon: I gave you $1634 you sent me %$100 OK. Send me $1300 . You will still have 134 of my money. Your not working with me. You cant guarantee a ship date.
Brandon: Send me my money until you can.
Brandon: I will give you 15 minutes. It only takes 2.
Brandon:L Your time is running out:
Reptile Addictions: I told you I am at work. People were talking to me. I am not glued to this phone 24-7. I will transfer $1300 as soon as I get finished here. Sales man is on the computer and 2 people behind for feeders. Its not worth it for you to be like this. Demanding me minute by minute, Completely out of policy, rude. I can not change the temps
Brandon : (4:10) I am waiting.
Brandon: If I dont have the funds in 10 minutes I file dispute for all.
Brandon: (4:14) Im filing dispute now.
Reptile Addictions: Sorry, Like I said I was talking to a customer.
Brandon: Never got the refund in the time said. Guess you will have to figure it out with paypal.
Brandon: (6:04) You said you sent me this receipt No Refunds No Return, How would that even apply? That bothers me. I never got what I ordered. If I got what I ordered I wouldnt need a exchange or refund.
Reptile Addictions: (6:52) Someone just pointed out to me your ads. I have 15 pages of false advertising , and stolen photos. You never asked to use any of my photos. You listed these the day you thought about buying. Not October. You have 1 hour to retract all of it, or i will contact Chameleon foum. I should post a bad guy customer about you. Youd have a hell of a time buying if people see all this.
Brandon: I purchased chameleons from you and you never sent them. Its that simple.
Reptile Addiction: You voided my TOS, you did not allow a single day for an appropriate shipping temp, you accepted $100 for waiting for a delay. Now you stole photos, offered people for sale animals you didnt have, now lied about it in the email i just got, you offered a partial refund and didnt take it, you paypal a full refund. Your impatient, bossy, and mean. You dont get a full refund and my $100 Your true colors shine through. Post on the BOI remember it can never be changed or deleted. Be sure to tell the truth. Liers get banned by buyers and sellers.
Brandon: You can stop with the threats I dont care what you say.
Brandon: I know you have a long record Biance. and you scam people.
Reptile Addictions: PRICELESS. Not long, Just assault and kidnapping Im not a thief like you. I demand my $100 back
Thats the end of the texts
NEXT
REptile Addictions: Stop with this 355 crap. I am trying to help with the business right now and deal with you. I am going to have another stkoke
LOL I said repeatedly I will ship at and guarantee at 85. wich looks like thursday for friday. on my weather map. It is 106 now. Where are you getting all these temps? How are you giving me $200 when I have already send $100? Yous be sending me $300 then....Brandon: I gave you $1634 you sent me %$100 OK. Send me $1300 . You will still have 134 of my money. Your not working with me. You cant guarantee a ship date.
Brandon: Send me my money until you can.
Brandon: I will give you 15 minutes. It only takes 2.
Brandon:L Your time is running out:
Reptile Addictions: I told you I am at work. People were talking to me. I am not glued to this phone 24-7. I will transfer $1300 as soon as I get finished here. Sales man is on the computer and 2 people behind for feeders. Its not worth it for you to be like this. Demanding me minute by minute, Completely out of policy, rude. I can not change the temps
Brandon : (4:10) I am waiting.
Brandon: If I dont have the funds in 10 minutes I file dispute for all.
Brandon: (4:14) Im filing dispute now.
Reptile Addictions: Sorry, Like I said I was talking to a customer.
Brandon: Never got the refund in the time said. Guess you will have to figure it out with paypal.
Brandon: (6:04) You said you sent me this receipt No Refunds No Return, How would that even apply? That bothers me. I never got what I ordered. If I got what I ordered I wouldnt need a exchange or refund.
Reptile Addictions: (6:52) Someone just pointed out to me your ads. I have 15 pages of false advertising , and stolen photos. You never asked to use any of my photos. You listed these the day you thought about buying. Not October. You have 1 hour to retract all of it, or i will contact Chameleon foum. I should post a bad guy customer about you. Youd have a hell of a time buying if people see all this.
Brandon: I purchased chameleons from you and you never sent them. Its that simple.
Reptile Addiction: You voided my TOS, you did not allow a single day for an appropriate shipping temp, you accepted $100 for waiting for a delay. Now you stole photos, offered people for sale animals you didnt have, now lied about it in the email i just got, you offered a partial refund and didnt take it, you paypal a full refund. Your impatient, bossy, and mean. You dont get a full refund and my $100 Your true colors shine through. Post on the BOI remember it can never be changed or deleted. Be sure to tell the truth. Liers get banned by buyers and sellers.
Brandon: You can stop with the threats I dont care what you say.
Brandon: I know you have a long record Biance. and you scam people.
Reptile Addictions: PRICELESS. Not long, Just assault and kidnapping
Im not a thief like you. I demand my $100 backThats the end of the texts
Suncoast Herpetological
Lurking in the Shadows
Given the substantial amount of documentation that Wendy has provided and the relative lack of anything provided by Brandon, this one is not that hard to digest
1. Brandon paid $1500 for some Chams
2. Brandon was unhappy with the delay in shipping due to temps and complained.
3. The seller offered and sent a $100 discount to appease the customer on the(justifiable in my opinion) delay.
4. The buyer then filed a dispute with PayPal for the full amount ($1500) and was successful and was refunded.
5. He also kept the $100 discount
6. The seller wants (and in my opinion is entitled to) the $100 over and above the purchase price returned.
Putting all feelings about Wendy's past dealings aside, if the list above is correct, Brandon owes Wendy $100 plain and simple.
Brandon
Unless you can contest any of the points I outlined...pay the lady!
1. Brandon paid $1500 for some Chams
2. Brandon was unhappy with the delay in shipping due to temps and complained.
3. The seller offered and sent a $100 discount to appease the customer on the(justifiable in my opinion) delay.
4. The buyer then filed a dispute with PayPal for the full amount ($1500) and was successful and was refunded.
5. He also kept the $100 discount
6. The seller wants (and in my opinion is entitled to) the $100 over and above the purchase price returned.
Putting all feelings about Wendy's past dealings aside, if the list above is correct, Brandon owes Wendy $100 plain and simple.
Brandon
Unless you can contest any of the points I outlined...pay the lady!
ophidile
New member
For starters, Ms. Childs is demanding $1300, not just $100
I guess insisting that the deal continue? And that these chams will at some point be shipped?
I guess insisting that the deal continue? And that these chams will at some point be shipped?
Killer Chams
New member
No shes not. She stated earler that the whole laot had been sold again to a third party. She never said anything about wanting 1300 or wanting the deal to continue.
ReptileAddictions
The ONLY Reptile Store in
OMG HE HE HE offered $ back as a non refundable deposit. $ for MY troubles. He changed the amounts. $100, $134, $200,
What I said is ::: I did not what HIS money That I would give his entire purchase price (which he got) to go away. That he wasnt worth the trouble. That to just return my $100 that was extra above the $1500.
The only thing I want is the extra $100 he received above the $1500.
He has $1600.
This shouldnt be this difficult. I put all the text. Names there. Brandon: Reptile Addiction: Please read who is saying what.
What I said is ::: I did not what HIS money That I would give his entire purchase price (which he got) to go away. That he wasnt worth the trouble. That to just return my $100 that was extra above the $1500.
The only thing I want is the extra $100 he received above the $1500.
He has $1600.
This shouldnt be this difficult. I put all the text. Names there. Brandon: Reptile Addiction: Please read who is saying what.
Willow
O.o
Breath Wendy lol
ok people....everyone...for just a few seconds...pretend you have never EVER heard of Wendy Childs before...because in reality....without her past...this situation is starting to turn on the OP a little...and her past has nothing to do with that
I would have to agree that shipping in weather over 100 degrees is a BAD idea...the OP was DEMANDING it be done...I wouldn't have shipped either...now I would have refunded in full and been done with him VERY quickly....but it seemed Wendy was trying to save the sale...so she did what she thought was best....I fully understand why she would not ship in that weather
its been done yes....and animals have lived....but animals have also liquified in their boxes in heat like that
Wendy has provided a lot of evidence in this situation...nothing in the paypal dispute says she claimed she shipped...and she is correct in the fact that even if she HAD CALLED paypal and told them something, they would have made a note of it in the dispute....but I'm pretty sure they would have directed her to put that info into the dispute online, and been done with the conversation.
So...the OP says she told paypal she shipped the animals....but there is no proof...even tho the OP did state he could provide proof....Wendy has given proof...where is the OP's proof?
Personally....I would be LIVID if a customer kept $100 over what they where supposed to get refunded from me....even if they thought it was for their time and issues
Where is the money to pay Wendy for her time and issues in this situation? If the OP's time is worth something....isnt her's as well????
Or does her past knock out any value of her self worth to everyone? I mean really?? Her past actually has nothing to do with this situation....her only downfall...
not wanting to ship in HOT HOT HOT weather....the OP didn't like that....the OP now has ALL his money back.....he is NOT entitled to ANYTHING more then that
I must be crazy =)
ok people....everyone...for just a few seconds...pretend you have never EVER heard of Wendy Childs before...because in reality....without her past...this situation is starting to turn on the OP a little...and her past has nothing to do with that
I would have to agree that shipping in weather over 100 degrees is a BAD idea...the OP was DEMANDING it be done...I wouldn't have shipped either...now I would have refunded in full and been done with him VERY quickly....but it seemed Wendy was trying to save the sale...so she did what she thought was best....I fully understand why she would not ship in that weather
its been done yes....and animals have lived....but animals have also liquified in their boxes in heat like that
Wendy has provided a lot of evidence in this situation...nothing in the paypal dispute says she claimed she shipped...and she is correct in the fact that even if she HAD CALLED paypal and told them something, they would have made a note of it in the dispute....but I'm pretty sure they would have directed her to put that info into the dispute online, and been done with the conversation.
So...the OP says she told paypal she shipped the animals....but there is no proof...even tho the OP did state he could provide proof....Wendy has given proof...where is the OP's proof?
Personally....I would be LIVID if a customer kept $100 over what they where supposed to get refunded from me....even if they thought it was for their time and issues
Where is the money to pay Wendy for her time and issues in this situation? If the OP's time is worth something....isnt her's as well????
Or does her past knock out any value of her self worth to everyone? I mean really?? Her past actually has nothing to do with this situation....her only downfall...
not wanting to ship in HOT HOT HOT weather....the OP didn't like that....the OP now has ALL his money back.....he is NOT entitled to ANYTHING more then that
I must be crazy =)
Kristi23
New member
I agree with this unless the OP can provide some proof of anything. I will say that I wouldn't want to deal with Brandon after reading those messages. I would never ship in temps like that. What if the package was delayed in that heat, or worse, lost? At least they would have a chance with regular temps. As long as he wasn't lied to saying "it shipped, here is your number", then Wendy was right to ask him to wait. It's a part of my tos that I won't ship if I think the temps are too hot or cold.
I really don't think that either person is going to be able to give 100% proof either way. If Brandon does have $1600, then he should refund the $100 difference. He's not out anything and should be happy to be done with it. Dragging it out just causes more drama and he said, she said.
hezekiah
New member
Just as a statement, I don't think either side has shown that the 100.00 in question exists. OP insists he did not get it, Wendy insists he did. Pretty he-said she-said, without evidence to the contrary on either side.