So here is what I sent Leah.
We did not kick the rack, why would I want to continue dealing with this?
The choice is simple we either work together to a solution (not publicly) or you can keep all the forum nonsense at this point I don't care.
Your allegations are getting ridicules and as a company we will not stand for it. So lets just work together and get you a rack. I can't have a FEDEX claim and get it handled unless you work with me. If you choose not to then that is 100% your decision.
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Leah,
All BS aside that picture really pisses me off. We pack all of the racks the same way and very rarely have any issues. Looking at the picture it looks like someone stepped on the box. I will call fedex on Tuesday and initiate a claim. Please keep all of the box and the rack because FEDEX will have to come and get it or at least come and take pictures of it.
Stop the negative talk and threats and let’s work together to get this fixed because FEDEX owes me money and I owe you a rack.
Thank you,
Sean Trotter
LST Exotics, LLC.
Tel: 336.298.6661
[email protected]
www.lstexotics.com
From: LEAH ALDRIDGE [mailto:
[email protected]]
Sent: Sunday, January 01, 2012 7:48 PM
To: Sean Trotter
Subject: The rack is unusable
I know you're not communicating with me but you sent me a piece of crap and here's the pictures to prove it. Decide to kick it before you sent it? If not, the way you had it packaged for shipment was bad. No bubble wrap? You have a LOT to lean Sean. I know you THINK you're screwing me over for screwing me over and me talking about it, but you are not. If you think you're business is suffering now, just wait until the public sees your rack you sent me. Make it right or make it wrong.