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Bad Guy Sean Trotter of LST Exotics Very Dishonest and Liar and Thief

AGREED! like I said, i cancelled an order with another very nice guy to deal with Sean mostly b/c his turnaround was 2-3 days. I wish I could take that all back and keep my order with the first guy. I hate the hinges on my cages, one of the nuts/screws just fell off again last night. He wasn't prepared to make white cages when he quoted me. The hinges are simply cabinet hinges and they are not for snake cages. I like the cam locks! My cages look nice at least.
 
Does anyone know how we can file complaints against this guy? Seems to me after all I've read, he's been scamming and lying to people more than actually running a business. I'm 99% sure I'm going to have to get my money refunded, if we can somehow stop him from doing this to many many more people, that would be a great "payback" in my opinion.
 
I did not receive my check today and I am beyond livid. I left a message but he already told me his BS about won't talk to me on the phone b/c of stuff my boyfriend said.

I might call BBB over there. It supposedly left Friday the 24 from NC, to OH - wouldn't one think I should have it by now? Friday, Saturday, Monday and now Tuesday? I send stuff to my mom in GA and she gets it prompt. I'm at a loss and so mad I could spit nails at him. He's been sitting on that shipping money for over 2 months.
 
This guy is ridiculous, in the most resent email he sent me, my stuff was supposed to go out today, but as you can tell it hasn't. I should just call my CC company today and work on my refund. Let me know if you call the BBB, I might do the same.
 
File a complaint with your CC co. It's what I did and the only thing that works. It will take up to 60 days for a charge back but you WILL get it.
 
Get your $$$ back now. Quit waiting, its only going to be harder to get the cc to refund the transaction. If the products were ever actually sent then it will be up Sean to provide proof to the cc company and you. It would actually serve this guy right to lose the $$ and the cage/rack.
 
wmaxwell85 said:
Does anyone know how we can file complaints against this guy? Seems to me after all I've read, he's been scamming and lying to people more than actually running a business. I'm 99% sure I'm going to have to get my money refunded, if we can somehow stop him from doing this to many many more people, that would be a great "payback" in my opinion.
Click to expand...

There are many different ways to file complaints. One is to type in your state, type in 'consumer fraud district attorney' in your search engine and a menu should come up or can be found that will get you to an online complaint form from your state. Unfortunately they do not necessarily get a recovery for the person filing a complaint, but fortunately they can investigate a complaint and take various action depending on their findings, and it is free. You do have to be a party, for instance I could not generate a complaint.
 
I'm on the phone with the credit card company right now. The transaction was placed on 12/13.

I need to look into that as well Lucille. He just needs to quit lying! He should have credited me and not screwed with a check. Documentation is there regardless. I still can't figure that one out and it really irritates me. Probably just did it to make me madder since my boyfriend got on his case.
 
Sean Trotter (Paypal Disputes)

I spoke with Paypal on 2/127/2012 about my dispute with Sean Trotter of LST Exotics and guess what they are well aware of him and I believe have shut down all his paypal accounts. They are looking into many disputes, not just mine. I may never get my refund from paypal but I did inform the agent that reptile products and or racks in general take time to build and ship and in most cases the transaction will take much longer than the 45 days. The paypal agent who knows the reptile industry and seemed very understanding and actually owns reptiles and breeds them.
I told him that a large % of my business is done thru paypal and my husband does even more with his record company, and since all paypal income is reported to the IRS maybe paypal should consider refunding parties with disputes with Sean Trotter. As Paypal profits from our business, He said he would see what they can do. I have done all I can do from my end without taking leagal action that would not be cost effective. I am glad paypal is aware of Sean Trotter at LST Exotics and that paypal may refund people with disputes because they are aware of his scams.

My rack that was never shipped is supposed to arrive tomorrow, LOL.

Susan Hardy
Hardy Reptiles
 
Well atleast they are aware, hopefully you'll get your cash back and everything will work out smooth. I agree with the legal action, that would cost way more then you would ever get out of it. He's got till Monday with me before I take action on my end. Otherwise I have to go through Capital One, since I didn't pay through paypal.
 
Kopitar11 said:
I have done all I can do from my end without taking leagal action that would not be cost effective.
Click to expand...

Filing a complaint with your DAs consumer fraud office is free. Small claims has a small filing fee.
 
Kopitar11 said:
I spoke with Paypal on 2/127/2012 about my dispute with Sean Trotter of LST Exotics and guess what they are well aware of him and I believe have shut down all his paypal accounts. They are looking into many disputes, not just mine. I may never get my refund from paypal but I did inform the agent that reptile products and or racks in general take time to build and ship and in most cases the transaction will take much longer than the 45 days. The paypal agent who knows the reptile industry and seemed very understanding and actually owns reptiles and breeds them.
I told him that a large % of my business is done thru paypal and my husband does even more with his record company, and since all paypal income is reported to the IRS maybe paypal should consider refunding parties with disputes with Sean Trotter. As Paypal profits from our business, He said he would see what they can do. I have done all I can do from my end without taking leagal action that would not be cost effective. I am glad paypal is aware of Sean Trotter at LST Exotics and that paypal may refund people with disputes because they are aware of his scams.

My rack that was never shipped is supposed to arrive tomorrow, LOL.

Susan Hardy
Hardy Reptiles
Click to expand...

False, only when you make 20k or 200 incoming transactions does paypal send you a 1099 and then send to IRS.

Anything under your to do the work yourself and report it.
 
Well Sean sent me a tracking number today, seems legit.....I took a screen shot for you guys. If this go through, then everything is supposed to be here Monday. I'll of course I'll take pics of the racks when they arrive.

Screenshot2012-02-29at84958PM.png
 
16 Bin Mouse rack from LST Plastics LLC

My rack arrived today and I am overall ok with it. I have a few complaints about it that I will discuss but, just getting it out to me was all I asked for. Sean did in fact lie to me several times stating that my rack had shipped when in fact it had not. My rack did finally did ship on 2/24/2012 the same day I began this thread on the BOI, coincidence or Sean trying to make good. I'll give Sean the benefit and say he was trying to make this right. The rack is 8 bins high and 2 tubs wide per level. Which is what I asked for. It was constructed with 2X 2 and 2 x 4 quality treated wood, although I would have used screws instead of nails. The tubs I knew were going to be rubbermaid knock-offs and they seem a bit flimsy, so I might try and replace with rubbermaid ones. The problems with the rack are that I did not get the set of extra tubs and a reservoir bucket that I was promised. So Ill have to buy a bucket and shut off valve to connect it to the drip system. I did net a few extra drippers and a foot or two of tubing. The tubs do not go all the way to the back of the rack ( about 3" of space) so larger tubs could have been used and I will have to put a strip down the back side of the rack to prevent the tubs from being pushed in to deep and allowing rats to escape out the back side. Sean all I can say to you is that if you are to make it in this business is you have to be honest and don't give people the run around. The truth is the best policy. I will not be buying anthing else from you and will not recommend you to other fellow breeders. Looks like I am only one unhappy customer and you have lots of us. Good Luck to you and I hope you make it right with every one else.

Susan Hardy
Hardy Reptiles
 
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