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Bad Guy Shelby Mershon

FWIW, the extra insulation would not have mattered with those heat packs. It could have been 5 inches thick, an hour or so after those heat packs extinguish, the ambient temp in that box will match it's surroundings. Hot hands are not a dependable alternative.

I totally agree 100%. I asked more than once about 40hr heat packs. so regardless if he had double boxed or anything the hothands are a joke. They make the heat packs for a reason.

Morgan Weiss
 
Honestly I was thinking he was being honest with me about materials on hand. But as well as was supposed to call me to confirm what materials he had and to confirm if I wanted to ship out. I haven't expected a refund, but I was told he would be replaced if anything went wrong. That was In our very first phone conversation. We spoke about everything from the snakes particulars to live arrivals and guarantees. That is only a verbal agreement though. I should have been thinking about thinks like this.

Have you informed the seller of this thread? I would like to hear what he has to say about things... I hope the seller follows through with what he had said and your not left empty handed and out X amount of money...
 
i got another email from Shelby this morning.

I would just like to remind everyone of this email, the response to my DOA claim: On Jan 19, 2011, at 12:48 PM, shelby mershon <[email protected]> wrote:


Hi Morgan,
I am sorry for what happened.When i packed the animal he had 3 heat packs and i was kinda of scraed of it being to mutch heat.A heat pack was taped to each end of the box and asmall heat pack was taped to the lid.Before i shipped him out i even shot the box with a heat gun on the out side of the box and the temps wereinthe mid eighty's on the box.I felt very comfortable shipping him the way i packed him.I have recieved many of animals in the mail, and i duplicated the way people have shipped to me and i have never had any probs.I will be out of town for the next 2 wks.I do feel bad for what happened this is the first time i have had something go wrong shipping an animal.

Thanks shelby

Now the new email:
On Feb 28, 2011, at 9:51 AM, Shelby Mershon <[email protected]> wrote:


Hi morgan,
I am a very busy man and am always on the road traveling.so your first mistake was to not give me the time to get back in town and to take care of the situation and post what you did about being out of town and etc.I am sorry but there is nothin I can do for you.I said I didn't feel comfortable shipping the conditions we had at the time and you still wanted to take delivery of the animal.
Thanks Shelby


Yes i did say ID be comfortable with him shipped out if he had been given extra protective measures. None were not even basic ones. I doubt Shelby will come on here to post although i think we could potentially come to an agreement. But it looks like because I waited a month for him to get back to me with NO response, we wont reach any understanding. Im totally ok with that to. I tried more than once to come to an agreement privately before bringing this out. More than twice. sorry but over a month with no contact is a little rediculous.
 
That's ridiculous !! Come on Shelby, man up and cover your Arse. You sent it, PERIOD end of STORY !! He maybe on the road alot, but he was at Columbus show on the 19th. He reposted kingsnake adds today. Have ur bank reverse charges ?
 
That latest response from Shelby concerning the DOA is plain CRAP!! Shelby, if you didn't feel comfortable shipping you should have NOT shipped the snake!! PERIOD!! I believe the OP is entitled to a full refund, including the shipping charges!

Shelby is another seller than will never see a dime of my money.
 
That latest response from Shelby concerning the DOA is plain CRAP!! Shelby, if you didn't feel comfortable shipping you should have NOT shipped the snake!! PERIOD!! I believe the OP is entitled to a full refund, including the shipping charges!

Shelby is another seller than will never see a dime of my money.

:iagree:
 
Had a guy last month send a deposit for a male sunglow, I informed him I WOULD NOT ship until the weather was right. He was fine with that. He waited a week and a half, got impatient said if I would ship he would take the snake, if not he wanted his money returned----- His money was returned. I would rather lose a sale than have the snake show up dead.
A refund is in order. I agree with Matt and Clarence my money will never make it his way.
Dennis
 
So i have received a couple more so I am posting my response to the prior, the new ones and my responses. I dont have an issue with anything on this being out in the open.

On Feb 28, 2011, at 10:26 AM, Homegrownscales <[email protected]> wrote:
Shelby I did give you plenty of time. A month is more than adaquate. I posted nothing but the truth. It's funny there's an email I have from you saying you were totally comfortable with the way he went out and shipping him. Over a month and not one email trying to figure things out? I wanted you to hold him unless you were going to take specific measures. I'm sure you remember us discussing that. You didn't you didn't even use adaquate shipping heat. So in the end I will absolutely tell and show the public what happened. Your first mistake was thinking I'd wait that long without any communication.
There were more than enough emails sent I didn't get but the original one back. I am happy to work with Anyones schedule but you didn't even bother to throw me anything.
Thanks for your time.


On Feb 28, 2011, at 11:10 AM, Shelby Mershon <[email protected]> wrote:
Morgan,
You had post on faun about the whole situation before I even wS able to make it home.let me show you what I do for a living Check the web and maybe you will understand what I do and how funny this all is when I deal with people like you everyday.
Shelby

On Feb 28, 2011, at 11:46 AM, Homegrownscales <[email protected]> wrote:
What I don't understand Shelby, is why was it so impossible for you to send me an email saying that? I knew you were going out of town after you shipped him out for 2 weeks. Also I know for a fact you can send out email from your cellphone. You sent me over that whole time more than one. We all have access to email, and like I said in more than one of mine I'd appreciate a response. Now you choose to respond. I honestly don't know what You do for work but I think I'm a pretty understanding person. I understood you were busy and all I wanted was us to conversate back and forth about an acceptable compromise. I felt I had no other choice than to go to fauna. A simple email would have prevented all of that. I only posted this yesterday and we spoke for 2 min on fri or sat on the phone. But before that I heard absolutely nothing from you. Now I came up with a couple compromises that I wanted to discuss before all of this happened and I never wanted it to get here. But honestly I found this whole situation to be highly disrespectful. But that is my own opinion.
Now really honestly I don't want to have bad blood in this, and really I think this was just crappy all around. But I'd really like both of us to be happy in the end result. I have not asked for much beyond a simple conversation about compromise.
Morgan

On Feb 28, 2011, at 11:58 AM, Shelby Mershon <[email protected]> wrote:
Morgan,
The whole post on fauna has been posted wks ago I seen it the day you posted it so I don't want to hear that if you would have been patient and wanted till I got back in town and let me take care of things I would be more then happy to take car of the whole situation for you but that is not the case.
Shelby

From: Homegrownscales <[email protected]>
Date: February 28, 2011 12:21:51 PM EST
To: Shelby Mershon <[email protected]>
Subject: Re: Boi thread
Really I didnt post it but last night.
Please look at the thread and look at the date on thread. I did post Something on Bp.net. But If you read Anything I've posted either they are only the facts, and the situation presented. I've always only wanted us to have an open conversation about a way to compromise on both ends. But I mean if you are unwilling to work on that that really says alot. I'm still holding no assumptions but I'd want to work in a compromise, just for the fact that people left with bad tastes in their
Mouths generally tend to be a thorn in the foot. Please go on fauna and check out the dates, In reality I never wanted it to get to fauna, because in majority there are many more people that visit the boi threads than anything else. But again I've made no judgments. I'd really like to still work this out in some way.


Now like I said in my response to him about the boi thread. I did post a topic at bp.net about unsafe shipping procedures. I didnt invole him at all until the very end, because I wasnt making a judgements or assumptions. I feel this thread is completly different. I am calling him on this crap now because its wrong. Still at the end of the early thread when I involved his name i also stopped and said that i hope this was a mistake, i wasnt pointing fingers, or assuming as to what the situation really was with this package. Hence why I didnt even call him out until a month and a half later.

I dont really see how I didnt give him enough time. As per the info given me in an email he was going out of town for 2 weeks. But if it was longer why not drop me an email saying so?? If he was at the expo in Columbus, OH on the 19th it just further shows that even though he wasnt really out of town he wasnt making any hurry to contact me. And if I hadnt made this public you are saying that you would have worked things out but becasue I did you cant make good on your end?? What does that have anything to do with it? i did try and keep our business dealing between us, Id think that showing that you want to make it right at this moment in time would actually strengthen your a good business man, or you are trying to right a horrible mistake.
Morgan Weiss
 
In post 26 I agreed with Matt, I know for those of you that were reading this where I was saying I would issue a partial refund to the Op was prior to reading other emails to the Op from the seller... Pushed me to change mind... just to clear things up so it doesnt seem as if Im flip floping on what I think
 
Wow, I'm so sorry to hear about your horrible experience. To often people unsafely ship reptiles. I really hope the seller comes out of the woodwork and fixes this situation. Glad you got closure on your poor DOA snake. I know how hard that can be. Hope the seller really makes this right, that is just sad.
 
As long as the buyer receives the package at the door within a reasonable time, then all DOA's are the responsibility of the seller, this incident included.

Shelby needs to make full restitution, (including shipping) immediately.
 
Had a guy last month send a deposit for a male sunglow, I informed him I WOULD NOT ship until the weather was right. He was fine with that. He waited a week and a half, got impatient said if I would ship he would take the snake, if not he wanted his money returned----- His money was returned. I would rather lose a sale than have the snake show up dead.
A refund is in order. I agree with Matt and Clarence my money will never make it his way.
Dennis

I have a pastel here that has been paid for since 1/10/11 and the buyer is very comfortable with the snake staying here until the weather is better. Wehave had some nice spells, but the weather in central US changes fast and furious, so I'm not shipping yet. In the end, the shipper was to be comfortable with the weather and ability to get the snake to the buyer.

PS. Dennis, your still FUGLY :dgrin:
 
Morgan,

Why did you think it was ok to have a snake shipped to you when it was so far below freezing temps?
 
I remember looking at the temperatures for the next day when Shelby and I were on the phone. It was not predicted at 3.F as someone pointed out ealier. But things can change, it was colder than Ideal temps but not that cold, hence why I asked if hed be willing to take extra precautions. 3 degrees would have never been considered, i beleive it was supposed to snow a little so it was predicted like 25-30.
 
Sorry Kel, but the fact the buyer would or wouldn't want the snake shipped in the weather conditions is a moot point. The shipper has the animal and the shipper has final responsibility on the shipping.
 
Yeah I agree the most blame lies on the shipper. Like I said in an earlier post, he had the final say since he had the snake in his possession. I do think that the buyer is somewhat responsible as well though, since he wanted the snake to be shipped in such freezing cold weather. To take such chances is irresponsible, and it's the poor snake that I feel sorry for, not the buyer or the seller.
 
I don't think the buyer is at all responsible for the snake getting cooked with handwarmers :/ I'm pretty sure that's what did it in?
 
I don't think the buyer is at all responsible for the snake getting cooked with handwarmers :/ I'm pretty sure that's what did it in?

That's what I'm thinking, too, considering the smell that was reported to be coming from the box; however, I really don't think that it would have made it with the correct 40-hour packs at 3 degrees, either.

Whatever killed it, I see the shipper as being 100% responsible for this tragedy. While I prefer to sell to more experienced customers, I've sold numerous snakes to "noobs". Some of them have not necessarily been new to having snakes, but were still clueless when it comes to shipping and the precautions that must be taken. Even if they beg me to ship when I'm not comfortable with it, I just won't do it.

And the seller's that I've seen posting animals in the winter, that state in their ad, "Will ship, but will not guarantee live-arrival in these temps" cost themselves my business year round. I'll never understand dooming an animal to an early demise, just because someone is willing to gamble their money that the animal MIGHT make it!!! :NoNo:
 
Yeah... on one website someone asked me why I don't ship like chickens/livestock, where "some losses are expected" but the shipping's cheap. :shrug01:
I wouldn't ship if I wouldn't guarantee either. I too have been holding a snake with a deposit for over a month.
As to whether or not the snake would have made it with proper heat, I'll have to bow to those with more experience than I, I've never tried it ;)

But seems to me it's moot because the handwarmers are guaranteed not to do the trick, and the buyer asked multiple times about proper 40hr heat packs.
 
I don't think the buyer is at all responsible for the snake getting cooked with handwarmers :/ I'm pretty sure that's what did it in?

if the temps were below freezing and the snake had a smell upon arrival, then it had to be cooked and cooked for some time. Decomp doesn't start quickly in cold temps and is stopped in freezing temps.
 
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