Inquiry Shipnex (anyone used them?)

[Gojira1986]

The animals that shipnex refers to are mammals - warm blooded mammals. Reptiles are not considered animals, thus are acceptable to ship using ship nex

 

[Focal]

But are they allowed to ship reptiles through UPS is the question. Y

 

[Focal]

UPS

Prohibited Live Animals

Live Animals that are prohibited from being shipped and are not accepted for transportation include, but are not limited to:


Any poisonous, venomous or threatening animal
Any Threatened or Endangered species
Arachnids (All): Examples: mites, scorpions, spiders, ticks
Birds (All)
Crocodiles (All): Examples: alligators, caimans, gavials
Mammals (All)
Obnoxious Insects: Examples: flies, locusts, mosquitoes, roaches, termites, weevils
Snakes (All): venomous and non-venomous

http://www.ups.com/content/us/en/resources/ship/packaging/guidelines/animals.html

Does UPS know they are shipping snakes? I would hate to have an employee hold my package up because they know there is a snake inside. I would want to know if they have permission from UPS to ship snakes.

 

[dustinNMpythons]

I contacted them after someone recommended them to me for snake shipping. After repeatedly asking them if they had approved with Fed Ex to ship snakes they told me they do not. You have to read the messages from bottom to top.

from Agee Chakmak [email protected]
to Kashe & Carrie ONeal <[email protected]>
date Fri, Aug 12, 2011 at 9:35 AM
subject RE: Shipping snakes

No, we do not.
Kind Regards,
Agee


From: Kashe & Carrie ONeal [mailto:[email protected]]
Sent: Friday, August 12, 2011 10:47 AM
To: Agee Chakmak
Subject: RE: Shipping snakes

It isn't a live animal it is a live snake and fed ex requires specific approval to ship snakes. Since I would be basically shipping under your account you would need to you have written approval from fed ex to ship snakes. Do you?


On Aug 12, 2011 9:40 AM, "Agee Chakmak" <[email protected]> wrote:

> Dear Carrie
> You would be able to ship under our account with our discounted price. YOU, the sender will be approved for shipping live animals on sealed containers.
> Kind Regards,
> Agee
>
>

> From: Kashe & Carrie ONeal [mailto:[email protected]]
> Sent: Friday, August 12, 2011 10:38 AM
> To: Agee Chakmak
> Subject: Re: Shipping snakes
>
> So if I call Fed Ex they will tell me that you are approved/allowed to ship snakes?


> On Fri, Aug 12, 2011 at 9:15 AM, Agee Chakmak <[email protected]<mailto:[email protected]>> wrote:

> Dear Carrie
> Sender has to provide FEDEX sealed containers appropriate for live animals transportation.
> Kind Regards,
> Agee
>

>
> From: Kashe & Carrie ONeal [mailto:[email protected]<mailto:[email protected]>]
> Sent: Thursday, August 11, 2011 10:58 PM
> To: Customer Service
> Subject: Shipping snakes
>
> Are you approved by Fed Ex to ship snakes?
>
> Carrie O'Neal
>

From this email it seems they don't have permission to ship through FedEx so I'm sure same goes for UPS. Why are people still using them when they know its wrong, way to go people your probably going to cause a huge media/legal blowout!

 

[FosterHerpetological]

Come on people! Just go out and get Fed-ex certified!

 

[AltitudeExotics]

You can ship most reptiles through UPS. Your not supposed to ship snakes through UPS, but people do all the time. Trust me, I work for UPS and find snake shipments at least a few times a week, and have yet to see UPS actually do anything about any of them....

Not saying go out and ship snakes via UPS, just saying tons of people do....

As for lizards, frogs, small turtles and things like that. UPS has no rules prohibiting their shipment.

 

[Gojira1986]

I only deal with non venomous lizards so I have no idea about snakes. A ship nex representative told me that reptiles are allowed, provided they are non venomous. All I was told was warm blooded mammals were strictly prohibited. They have never said anything about snakes being prohibited, unless they are venomous.

 

[dustinNMpythons]

I only deal with non venomous lizards so I have no idea about snakes. A ship nex representative told me that reptiles are allowed, provided they are non venomous. All I was told was warm blooded mammals were strictly prohibited. They have never said anything about snakes being prohibited, unless they are venomous.

Shipnex doesn't have the authority to say what is and isn't allowed they aren't the ones physically transporting the items. They have to go off of their carriers terms of service. I know UPS allows amphibians and such but I don't think FedEx allows any of that unless your certified I could be wrong though. It would also help if you did use them to specify what you are shipping because it makes it confusing when some people are talking about shipping snakes and then someone else comes in and says they haven't had any problems shipping with them, it automatically leads me to believe were still talking about shipping snakes. I would still be careful shipping even non venomous lizards, just because UPS allows it and say for some reason they just dropped your package off with USPS it would now be illegal. Not saying that's something they'd do but like others have said they switch between UPS and FedEx without telling you so who knows if they would tell you about switching to USPS for a shipment.

 

[Gojira1986]

They switch between ups and fedex but it indicates the carrier on the label so it's not without telling you. When you create your shipment at the end the last page indicates which way the shipment will go (fed ex priority or ups next day air).

 

[Gojira1986]

And I had snakes shipped to me using ship nex so I assumed non venomous snakes were ok. I was wrong to not specify that I normally only deal w non venomous lizards.

 

[dustinNMpythons]

Gotcha so no one should be shipping without knowing who's handling it I was under the impression they could go from one company to the next without telling you as long as it shows up on your door step. Thanks Natalie you've been really helpful.

Snake shippers stay away from these guys, everyone else have at it as long as you know the service agreement from each company and you are in the clear.

 

[dustinNMpythons]

And I had snakes shipped to me using ship nex so I assumed non venomous snakes were ok. I was wrong to not specify that I normally only deal w non venomous lizards.

It's my mistake, you know what they say about assuming but yeah the shipper shouldn't have used shipnex when sending to you maybe you can point that out to them if you ever go that route again. There are other "legal" methods of shipping at least 4 that I can think of so why go the ways that aren't?

 

[Gojira1986]

Dustin - I'm a fan of ship nex mainly bc I ship to and from ca alot, and packages that costed upwards of $70 now cost $45. Every label that gets generated is marked for the carrier being used - all the shipper has to do is look at the bottom of the label by the bar code and it says ups next day air or fedex priority. It's very important to do this bc I had assumed fed ex was always used, and this week when I shipped ups was the one doing the shipping .. I have had extensive convos w ship nex so if you have any more questions I can try to help the best I can. I love ship nex. I know the laws about snakes are mainly bc venomous and non venomous snakes can look very much alike, so if they allow non venomous of course ppl will try to sneak venomous in.

 

[ShadowAceD]

It's my mistake, you know what they say about assuming but yeah the shipper shouldn't have used shipnex when sending to you maybe you can point that out to them if you ever go that route again. There are other "legal" methods of shipping at least 4 that I can think of so why go the ways that aren't?[/QUOTE]

To save a quick buck, which, to me, has the potential to create a much bigger problem.

However, given that SYR now offers insurance against carrier errors for a small fee (depending on what you place the value of the animal at), I will stick with them.

These animals are more important to me than saving twenty or thirty bucks. I do not view them simply as a piece of inventory and I want them to be taken care of and protected as best I can. Using a shipper who picks whatever carrier they feel like without disclosing that the animal is in there and without a waiver does not sit well with me.


It's only going to take one incident to cause a major issue.

 

[Shadera]

To save a quick buck, which, to me, has the potential to create a much bigger problem.

However, given that SYR now offers insurance against carrier errors for a small fee (depending on what you place the value of the animal at), I will stick with them.

These animals are more important to me than saving twenty or thirty bucks. I do not view them simply as a piece of inventory and I want them to be taken care of and protected as best I can. Using a shipper who picks whatever carrier they feel like without disclosing that the animal is in there and without a waiver does not sit well with me.


It's only going to take one incident to cause a major issue.

I'm sticking with my own FedEx waiver, though I must admit I *am* tempted by the live arrival insurance SYR offers. I just haven't had a chance to sit down and read through the fine print yet.

I spend the few extra bucks on better than industry standard packaging (red and white boxes) because my animals mean something to me, so I'm not about to cheap out on the shipping too, especially when there's no permission to ship snakes that way. That's only going to cause trouble for those of us who have been doing it the legit way all along.

Thanks for the updates. I saw an ad here offering these folks as a shipping option and wanted to see if maybe something had changed that I wasn't aware of. I guess people are just openly willing to mess things up for the rest of us now.

 

[Gojira1986]

Hey - shipping non venomous lizards ups or fedex is legal as long as they are shipped over night. I'm not doing anything illegal to save money. I care about my animals too but if I can save mOney and use the exact same service I'm going to save mOney. I always write live harmless non venomous lizard on the box and have yet to have a problem. Shipnex knows my account is a reptile account and everyone that handles my boxes knows there are live non venomous lizards with paperwork to that affect in it

 

[Shadera]

I think those of us who are claiming anything is against policy, are speaking of those who are shipping snakes, which is a whole 'nother ball game from shipping lizards.

 

[AltitudeExotics]

Shipnex doesn't have the authority to say what is and isn't allowed they aren't the ones physically transporting the items. They have to go off of their carriers terms of service. I know UPS allows amphibians and such but I don't think FedEx allows any of that unless your certified I could be wrong though. It would also help if you did use them to specify what you are shipping because it makes it confusing when some people are talking about shipping snakes and then someone else comes in and says they haven't had any problems shipping with them, it automatically leads me to believe were still talking about shipping snakes. I would still be careful shipping even non venomous lizards, just because UPS allows it and say for some reason they just dropped your package off with USPS it would now be illegal. Not saying that's something they'd do but like others have said they switch between UPS and FedEx without telling you so who knows if they would tell you about switching to USPS for a shipment.

Shipping harmless lizards via the post office in not illegal.....

 

[Gojira1986]

I nor ship Nex uses the post office. Ever!

 

[AltitudeExotics]

I would never recommend anyone use the post office, great way to end up with a lost animal. Just saying its not illegal