• Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

    =====================
    Posted 08/15/2025
    =====================


    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
    Addendum: 01/10/2026
    =====================


    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Inquiry SHIPYOURREPTILES.com reference a non-existent 'Reptile Waiver' and/or link?

so what is there for the consumer to know?

- you can purchase shipping on their account from their website using either your own packaging or theirs and it somehow be fedex approved for shipping harmless reptiles

- you can't use other rept packaging-approved except for b2b, as SYR is the only approved r2r fedex rept shipper.

the latter claim on SYR's website, SCREAMS antitrust violations galore to any similar competing rept ship service.. and no lol i dont have any biz interest, nor even consider myself a litigious citizen, but rather, simply have zero tolerance for false advertising especially when it involves shipping wildlife under bold claims like that with no documentation or actuall certification to prove it.

milestone, invaluable, awesome, reliable, generous, indeed i don't doubt for a moment SYR is all that and more, but i for one like to know bold licensure/certification/approval claims as they relate to Fedex procedure are actually... TRUE.

cuz anyone can just make videos about how generous their service is especially in self-funded insurance payouts yada yada but when wildlife is being shipped under a 'fedex approved' in packaging to the contrary resulting in deaths and claims galore, one has to wonder where also is the underlying liability for negligent enablement (of reptiles being transported as if in fedex-approved packaging when in actuality far, far from it).

of course everyone, even ruthless/crappy wholesalers are gonna keep using and abusing - the service cuz of the huge discounts ie 40% OFF SHIPPING and SELF-FUNDED INSURANCE PAYOUTS as long as your packaging had the insulation, right # holes and generally only 1 40/60hr heatpak per box, purdy much.

my point is if one is going to commercialize the reptile shipping industry yet reptiles are dying day in day out despite the claimed reptile-approved packaging/shipper (only for SYR claims process to find it actually wasnt approved and thus unclaimable and thus unapproved for shipping precious live animals in the first place) what is actually being done about it by the service - wildlife deaths in transit under its awesome r2r account - aside from boasting about inside waivers, r2r exclusivity, volume, and self-funded insurance payouts?!

only approved r2r fedex rept shipper

They aren't the only one and I don't think they made that claim.

but when wildlife is being shipped under a 'fedex approved' in packaging to the contrary resulting in deaths and claims galore, one has to wonder where also is the underlying liability for negligent enablement (of reptiles being transported as if in fedex-approved packaging when in actuality far, far from it


Seems to me by your posts here and in other threads your blaming SYR for people who don't package the way they are required to use the service.

you can purchase shipping on their account from their website using either your own packaging or theirs and it somehow be fedex approved for shipping harmless reptiles

It would be approved packaging if the people shipping used it as they are suppose to do and are instructed to do.

People that hold individual accounts could also not follow the shipping practices they agreed to. FedEx addresses them when they are found out as I'm sure SYR does as well.

With all the packages sent out each week I don't buy the "claims galore" statement. You read a couple of complaints about people shipping incorrectly and now there is a problem with SYR in your head.

Instead of focusing on the people who didn't do what they were suppose to do your focusing on SYR instead. I don't think rational are fair to those that follow shipping guidelines correctly.
 
Neil, since you seem to have an issue with reading comprehension ... SYR has never claimed they are the only service allowed to ship residence to residences (psssst ... Reptile Express is allowed to do it too because ... you know, they went though the proper steps too). They are only stating their waiver has been given that exception from FedEx.


2) With us, you can ship to and from residences. Standard FedEx reptile certifications only allow business-to-business shipping.
<--- This, at no point, says "We are the only ones allowed to ship to and from residences. It says they have an exception over the Standard FedEx Reptile Certifications.

As pointed out by Mike, the Standard FedEx Reptile Waiver does not actually allow for residence to residence shipping. It is for business to business, and while people have, historically, done residence to residence anyway with the Standard Waiver, some have lost their privileges because of it, that is where companies like SYR and RE come in.

If you were willing to do any actual research you would actually find threads on SYR, back in 2009 or 2010, prior to conflicts of their original contract with UPS, where FedEx certified shippers were miffed because they were not actually allowed to ship residence to residence.

As for antitrust violations ... you do not understand antitrust laws as well as you think you do.

FedEx is the only non-airline specific carrier in the U.S. that allows for the shipping of snakes since UPS made that a violation of their TOS some years back and the USPS has not allowed it for an incredibly long time. That means that FedEx is allowing a privilege to its customers, it is not offering a business that operates solely on the fact you can ship snakes, or reptiles in general.

They further have allowed Reptile Express and All Pro Shipping (SYR) to let third party individuals use their FedEx approved labels to ship snakes anywhere that they are not prohibited within the U.S.

SYR is not FedEx, it is not the actual shipping company. Anyone who wants to start a third party shipping company with FedEx to ship snakes can take the steps to do so, therefore, a monopoly on the competition simply does not exist.

In case you are not following, that means antitrust violations do not apply here, plain and simple and if they applied, it would be FedEx who is guilty (if they chose to gave only SYR these exceptions and no one else, even if they jumped through the hoops and made the negotiations needed to get there).

All that being said, SYR has shipping standards that people must abide by, both for general shipment and for insurance claims. If these standards are violated, you can lose your ability to use SYR and you can lose your insurance claim.

They sell all supplies needed that approved by FedEx for use and they proved instructions for how to use said supplies. Reptile Express is the same way and other companies sell comparable types of shipping supplies.

Properly packaged animals rarely die unless it is by error of FedEx and if people report those not properly packaging animals then SYR does something about it. It is not within their best interest to ignore such things.

Again, you would know this if you ever bothered to try and contact Robyn or anyone else at SYR before starting all of this nonsense.

Your claims of reptiles basically dying all day every day due to "negligent enablement" (<---- not a word, by the way) is erroneous and has no statistics to back it up.

Irresponsible people exist, they are going to do as they wish, when they wish, they are not a reflection on the entirety of the responsible people using this service.

I have never lost an animal in transit (knock on wood) and I know many others who have not. Sadly, mistakes do happen, but the majority of the time, it is an error by FedEx, not the individual who shipped the animal.

They are not false advertising, you just do not understand that of which you speak despite your best attempts to come across as an in depth intellectual.

By the way, you brought up Reptile Express unsolicited.



Now, you can either continue to sit here and yammer on about things you think you understand that you clearly do not, or you can go ahead and start your own third party shipping company and go through all the steps RE and SYR has gone through the obtain specific waivers for the shipping of approved live animals through FedEx and then let us know how that goes for you. Of course, I assume you are going to tell us absolutely everything about the process and post every e-mail, record and post every phone call and any other thing pertinent to the transparency you seem to think every company should be providing.

:thumbsup::thumbsup:
 
To your question regarding whether the reptile shipping certification is for an account or packaging, my response is "Yes". They are not the same...nor are they wholly separate. When sending in the packaging, they are checking the packaging. If one change packaging, one is supposed to submit the new packaging for examination. I did not feel it necessary to submit different test package for the various sized boxes that I used, because I stuck with the same product line. Same weight cardboard from the same company, same insulation board - no problem, IMO. However, if one submitted their test package with ziptied snake bags, then changed to using plastic containers, I believe that the expectation (by FedEx) would be a followup sample for inspection. (I know my packaging report listed how my animals were contained/protected - I sent a snake bag, and 2 different deli containers). I suspect the same would be true if one changed to a thinner box, or different style of outer packaging.
I suspect that many, if not most, people do not comply with that aspect - thinking that they got their paperwork, so it doesn't matter.

:thumbsup:

Exactly and Neil would know that if he went through the process. Instead he is just speculating.
 
bummer they claim to have 'special certification' from Fedex to resell R2R reptile shipments unlike 'standard certification' which only allows B2B.
i don't buy that claim and am sorry for the masses brainwashed into doing so just between the allure of 40% off shipping and potentially THOUSANDS of dollars in claims paid out if your precious reptile dies in transit.

Neil, back it up. You don't buy the claim? Put up some information why you don't besides Neil had a thought one day. Evidence that the claim is false?

You started this thread stating

"by the way, i'm not antagonizing SYR's service" but then go on to basically call them liars multiple times.

First it's Neil had a brainstorm that considering some people can only send to businesses that SYR doesn't have permission to ship to residences.
i'm just questioning where is the document proof that SYR has a 'special' certification whereby FedEx endorses SYR to ship even residence-to-residence as they compare themselves to 'Standard Fedex Certifications' 'only allow(ing) business-to-business (reptile) shipping'.

That it is some huge leap to believe.:rolleyes:

Now, its SYR might have the ability to ship to residences but they probably don't have the ability to let others use their account.

Your just speculating on calling them liars on a forum about there business but aren't "by the way, i'm not antagonizing SYR's service". Sure you're not.

That's a bunch of BS dancing. You didn't ask anyone at the company. You didn't discuss shipping in a general forum. You put the information in a forum where people review for the purpose of doing business with.

You don't have any information the service isn't approved when you started and you still don't. It's just your thought of the day.
 
Correction:

Instead of focusing on the people who didn't do what they were suppose to do your focusing on SYR instead. I don't think it's rational or fair to those that follow shipping guidelines correctly.
 
Being able to ship legally has come a long way. If you go back just a few years when there was no way for most people to be certified with FedEx (There was no widely known process) and there was no SYR or any other service for people that didn't have accounts, everybody still shipped. Process was unknown by most and UPS was spotty but did have some approved accounts.

Most would take the time to learn or seek out advise on how to ship safely and others still cut corners.

Just my personal observations, There were a lot more people that shipped snakes illegal by US mail. There were a lot more complaints about snakes being shipped in dirty socks or whatever and no insulation by UPS and FedEx. A lot more complaints about shipping unethically.

I don't use SYR but I see the benefit along with other services. They have allowed the general public to ship with less fear. They provide instructions on how to package correctly. If you follow the instructions you are shipping in a package that the carrier finds appropriate under a account allowed to do so.

I think it has made a big difference. Most importantly to someone who might only ship a reptile once in their entire life and doesn't need a FedEx account.

Or you can look at it a different way.

neilg said:
cuz anyone can just make videos about how generous their service is especially in self-funded insurance payouts yada yada but when wildlife is being shipped under a 'fedex approved' in packaging to the contrary resulting in deaths and claims galore, one has to wonder where also is the underlying liability for negligent enablement (of reptiles being transported as if in fedex-approved packaging when in actuality far, far from it).

of course everyone, even ruthless/crappy wholesalers are gonna keep using and abusing - the service cuz of the huge discounts ie 40% OFF SHIPPING and SELF-FUNDED

:shrug01::shrug01:
 
my point is if one is going to commercialize the reptile shipping industry yet reptiles are dying day in day out despite the claimed reptile-approved packaging/shipper (only for SYR claims process to find it actually wasnt approved and thus unclaimable and thus unapproved for shipping precious live animals in the first place) what is actually being done about it by the service - wildlife deaths in transit under its awesome r2r account - aside from boasting about inside waivers, r2r exclusivity, volume, and self-funded insurance payouts?!

You made a claim here that wildlife deaths in transit are occurring due to improper packaging by approved users utilizing SYR. I would like to see the data you are referring to. What is presented without evidence can thus be dismissed without evidence. And no, the whole "SYR is not releasing their data" conspiracy theory excuse is not acceptable.
 
SYR IS A SERVICE....they provide you with a service that anyone can also start (good luck) if they went through the steps, has meetings with fedex reps and higher ups, negotiate pricing, terms, conditions, etc. A simple rep has ZERO authority to approve anything much less probably would not know anything by calling a random one at fedex. They went the extra ten miles to get their SERVICE approved for residence to residence. So have other companies. Its not hard to wrap your head around, SYR provides a FEDEX APPROVED SERVICE shipping hundreds if not thousands of boxes weekly. By using their service, you are required to adhere to their guidelines and terms of how to ship using their service. Its not that difficult to understand. Their customers who they provide a SERVICE to are allowed to ship using the pre-negotiated and approved by fedex boxes and packages.
I dont understand where you get lost on that?>
If you use SYR you have the PRIVILEGE of using their services as approved by them and fedex. If you do it against their terms and conditions, and get caught, they dont ship for you anymore. simple.
If you get certified on your own, then you are bound to business to business by fedex policy (its not a law), BUT you can negotiate, and call, and have meetings, and eventually possible get approved for "r2r". No one is stopping you, but bet fedex will probably not agree unless you stick up to your end of the bargain shipping X amount of boxes at X $ every day.
Pricing, and privileges are based on volume, and potential business growth. If you ship 3 boxes a week, it aint gonna happen. There is nothing "hidden" or "falsified". They have an EXEMPTION to ship 3rd party, and that took YEARS of meeting and negotiating, etc. You cant just call and get it. Business model, potential, trials, etc etc all are taken into account by FedEx, even your rate. The more you ship the cheaper it is. As you can tell, FedEx does not guarantee SYR shipments to arrive on time I believe, nor cover loses. So SYR has taken it upon themselves, and as a succesful business, can cover their own due to their volume, and business sales, the insurance claims when they do arise. You do know its probably WAY more then 150 packages a day that go through them? At $10 profit a box (its a business to make money), they have the cash flow to cover the rare claim that may come up as a SERVICE. They dont have to do that......we can all just be screwed as they can provide us with just labels if they wanted to, not cover anything....but they do...and thats a privilege to use their service, not a right.
 
Internet Troll. Definition: A person whose sole purpose in life is to seek out people to argue with on the internet over extremely trivial issues.

Is anyone else starting to feel like we are wasting our time with Neil?
 
You made a claim here that wildlife deaths in transit are occurring due to improper packaging by approved users utilizing SYR. I would like to see the data you are referring to. What is presented without evidence can thus be dismissed without evidence. And no, the whole "SYR is not releasing their data" conspiracy theory excuse is not acceptable.

i have only been active on FC for a couple weeks (and barely so) in the past entire 7 months as an FCer but it did catch my attention round yesterday that imabirdmom had a recent DOA (a single one?) shipped via SYR in the past month shared right here on the BOI (would not assume Martha was 'approved', other than by SYR 'service' apparently purchased) and there are other recent DOA reports when googling SYR results, like here for instance, although some complaint(s) is/are acknowledged to have been deleted by SYR: https://www.facebook.com/video.php?v=859840374039130

dont mean to beat a dead horse but..

in interest of wildlife welfare, i do go onto question the very premise that once an account's specific test packaging has been Fedex approved for shipping harmless reptiles or whatever animal life applicable, that the account is then Fedex certified for shipping harmless reptiles for any 3rd party's packaging under said account.

thus propose that a 3rd party Fedex-approved packaging model is inherently flawed unless there is any document (ie, like the approval doc which mod Dennis posted) to back the claim; that FedEx has allegedly approved only one shipper account among all out there for shipping reptiles residence-to-residence.

such claim would be evidenced in the approval wording from Fedex where it indicates the PACKAGING (included in the test application shipment to the fedex package test site) was either approved for shipping the animal life or not.

why not have it indicate whether it is approved for institution-to-institution and/or residence-to-residence? since afterall, that is the claim being made.

and that is why i was hoping that SYR - for the benefit of the hobby community as well as wildlife safety - had pursued getting similar packaging certification with test packaging application - and thus hopefully, approval -specifically indicating somewhere on the app/approval for organization-to-individual or individual-to-individual or at very least, 3rd party-to-3rd party shipments of harmless reptiles.

bottom line is unless shown otherwise, Fedex appears to certify specific packaging for reptiles, aquatics, hazardous materials, etc (whatever the product) if it passes the Package Testing/Design test without the intended actual hazardous (or in the case of animal life, perishable) materials enclosed in the first place, shipped to their testing center.

as for SYR's claims on its website, i continue to question third party packaging is 'Fedex certified' for 'shipping harmless reptiles' when it can differ so vastly in design, weight, materials, etc from 'original packaging' which passed Fedex testing.

indeed, SYR's discounts and self-funded insurance offered are quite attractive and unique to our niche hobby thus far bar none, so... happy shipping yall! =D

note: i'm not in reptile nor shipping biz nor even a breeder/reseller; jusxt a hobbyist who became concerned about reptile shipping issues from fedex personnel reactions to live animals being tendered in boxes over the past couple years, and then now have further started questioning 'certification' claims after seeing a DOA (Kathy vs Martha case on FC BOI) within the past month alone on FC even though SYR service was used.

http://www.faunaclassifieds.com/forums/showthread.php?t=529271&page=2

RIP! what an awful month of shipments to you, between Martha's Elongateds and new Kevin's

i take it that Kevin did NOT use SYR?

and Martha DID use SYR? (if so, what's the sense in using SYR yet not following their packaging guidelines.. just to get their discount?)

I don't use SYR but I see the benefit along with other services. They have allowed the general public to ship with less fear. They provide instructions on how to package correctly. If you follow the instructions you are shipping in a package that the carrier finds appropriate under a account allowed to do so.

I think it has made a big difference. Most importantly to someone who might only ship a reptile once in their entire life and doesn't need a FedEx account.

well said, modster! obviously SYR are an awesome milestone & invaluable service to the reptile shipping community, from high volume wholesalers to once in a lifetime hobbyists relocating their pet cross-country upon dissappointment their pet turtle can't fly with them whilst fido & fifi both can :thumbsup:
 
well I haven't posted in awhile because there hasn't been anything to post on. now I read this thread and cant figure out why you, Neil are trying to cause trouble for all pro shipping. you my friend are nothing but a troll and this thread will do nothing but harm a service this whole community uses or has used in the past. so I award you with the cranium inrectus syndrome. for you non scientific mind on here that is the head up his A** syndrome
 
I have to jump on the bandwagon here as well, Neil, I still don't see the point of this thread at all, and you've avoided answering others who have asked the same question...

Did you have a bad experience with SYR? Are you foreseeing a bad experience??? Are you looking for a loophole to abuse??

Can you explain the reasons for starting this thread in the first place?
 
looking forward to see new developments and improvements in third-party transparency (not just 40% off and self-funded insurance) on shipping reptiles under a FedEx service reseller especially approved for residence-to-residence reptile shipments when i'm back on FC for another few days in about *ANOTHER* 6 months, just like my previous tenure history on this awesome site since joining!

happy summer & fall, folks! mark your calendar.. or well at least i shall =D
 
Going away Niel?
 

Attachments

  • image.jpg
    image.jpg
    49.3 KB · Views: 240
Let's try to keep this thread on topic, which is SYR. Or just let it die already. thanks.
 
NeilG,
I don't know why you feel you (or the community as a whole) should be privy to the terms of SYR's contract with FedEx...or why you still seem to have the notion that that it doesn't exist. You're new - so you probably missed the whole Repster fiasco. THEY did not have a legitimate contract with FedEx, and were just reselling labels...notice that they're gone, and all but forgotten. Go ahead start searching. (I would have said that days ago, but I couldn't remember the darn name :blush: )
 
Back
Top