• In case most of you have not noticed, I made changes to the donation amounts as well as the durations for all of the paid membership levels. Things are winding down here, and this seems to be the most prudent way to deal with the "end of life" period of this site.

    Contributor level members - $10 per 30 days
    Sponsors - Eliminated
    Benefactor level members - $25 per 30 days
    Endowment level members - $50 per 30 days

    Account Upgrades Page
  • Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

Bad Guy Southern Bait Worms - Problem

David - I appreciate you being more then reasonable as far as giving our next order free.... very generous of you. I do however believe that it would have been possible to at least make a post here at Fauna and let customers know whats going on so we werent all left in the dark. Thanks for getting back to us.
 
You guys need to post if you got your Refunds or not and how long it took. Things happen to all of us. Emergency situations happen. One step at a time...what matters is how he resolves this.
 
Well he said our next order is free... but I got an email yesterday saying I could keep my order and he would add 1000 worms, I emailed him and asked politely if he would still send my worms and refund my cash since he said the next order was free.... if not the next order isnt free and you have to by the same amount you did before, before you get the worms he promised. I have yet to get a reply once again and no returned phone calls or email. Southerbaitworms please refund my money and send me the 1000 worms like I was promised free for the troubles we went through. Please make this right...please read these posts and return calls. Stop giving us the run around!
 
I cant believe he made one post and thats it... wont return emails again or anything. Still poor communication...I know if I had this kind of thread Id be checking things and making things right instead of acting like he doesnt have the time. Please just do whats right... im tired of this dragging on! Yes I ordered from somewhere else because it was 14 days since I had placed my order and heard nothing. I still even after you read this post never got a call back from the 5 msg's I left for you. Youd think youd at least return my call and make things right..... the further this drags on the WORSE it makes you look and the MORE customers you lose.
 
I just checked paypal, for some reason I didnt get an email. My money was refunded yesterday tho, I would still like to have the worms promised, David. Thank you.
 
It sounds like he's still too busy to send worms out. Give it time and I'm sure he'll make it right. He has already promised a free order here in front of everyone, and for all you know, the worms could be on their way right now. He has said that he is too busy to fill orders right now, and that he would fill orders again AFTER things are sorted out. He sounds like he really wants to make this right.
 
southernbaitworms said:
I had a family emergency. I apologize for not GETTING BACK TO EVERYONE. I'll issue everybody a refund. Just as soon as I can I'll be removing my buy now buttons and will not be shipping any worms until I can get this problem resolved. I want every customer to 100% satisfied and depend on repeat sales. Once I am able to resume business any customer that had a problem during this time I'll fill their next order FOR FREE.
David
SBW
Click to expand...
Sounds to me like he is in the MIDDLE of a family emergency, and if you have ever had one of those, you would know that you have NO time to think about anything else.
 
Billy, glad to hear you got your refund, and I know David stated that he would send out free worms which was a good gesture.
Is there a good reason to complain about not getting your free worms at this point?
You have your refund, you have worms ( from somewhere else ) and you know not to do business with David again.
You did better then most people in these situations, so just move on!
 
Ok I am... Im not posting anymore. Im sure he will rectify the situation when he gets time... just frusterated on my end. All is well.
 
I understand where your coming from and I hope he comes through on his promise.
I asked out of curiosity, it wasn't anything against you.

let everyone know if he sends the free 1000 worms.

Takecare
 
Question: Someone mailed me supers yesterday, whether it was Southern Bait Worms or Great Lake Horn Worms in unclear, however they sent UPS and delivery is set for Wednesday. Will they make it 5 days in the cold weather or will I have ANOTHER disaster when they arrive?
 
Johnstud56 said:
Question: Someone mailed me supers yesterday, whether it was Southern Bait Worms or Great Lake Horn Worms in unclear, however they sent UPS and delivery is set for Wednesday. Will they make it 5 days in the cold weather or will I have ANOTHER disaster when they arrive?
Click to expand...

Cold temps makes them go dormant to keep them around longer, which is turn cuts your costs down not having to feed them.
 
Ordered 1000 medium mealworms on the 26t. When I went to check their prices on superworms a couple days ago I noticed the site said that they were out of mealworms so I emailed him asking when he'd be getting more and when would my order get here,but I still haven't heard back from. It sucks that hes having family troubles but it would be nice to know how long this is going to take and whether or not I should just file for a refund and get them from somewhere else so I don't have to keep buying from the pet store. XP
 
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