Sirengarg
Keeper of Iffy Creatures
Yeah, I was being an optimist that day. I am thinking more and more they are yanking my chain. I found their home number though. If I don't hear from them in a week, I'll be placing a call.
I asked instead to trade for a ball python they have listed and was told, "they just hatched 2 days ago", even though they showed an adult on their website for 2 months as available. So pretty much I am getting jerked around about getting a replacement. Do you people see why I asked for my refund from the get-go? Now I am just getting jerked around.
Actually, we looked at a lot of sites with bloods. Like I said, one of my friends got a chameleon from them, was super happy, so knowing someone who did gave me a false sense of security.
I've worked in retail and customer service a long time. Sometimes a refund, regardless of policy, is a good idea, as the customer then stops being a thorn in your side. I also notice on their TOS, at the very bottom, it says no refunds, UNLESS there is a problem and they cannot provide.
I'd say this is a problem and they can't provide.
If they'd just send me my money or tell me what snakes they have available or will have available soon as replacement, I'd STFU. But the longer they force me to wait for a reply, the more pissed off it makes me.
Registrant:
Hieming Hieming
None of your Business
Heiming, California 72401
United States
Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name: REPTILEANDAMPHIBIANWAREHOUSE.COM
Created on: 13-Jan-10
Expires on: 13-Jan-11
Last Updated on: 13-Jan-10
Administrative Contact:
Hieming, Hieming [email protected]
None of your Business
Heiming, California 72401
United States
+1.3102255555 Fax --
Technical Contact:
Hieming, Hieming [email protected]
None of your Business
Heiming, California 72401
United States
+1.3102255555 Fax --
Domain servers in listed order:
NS05.DOMAINCONTROL.COM
NS06.DOMAINCONTROL.COM
Please excuse my laziness for not re-reading this entire thread, but ...
Exactly how old is your replacement snake supposed to be? Is that supposed to be a photo of your replacement snake eating?
I'm getting some really crazy EXIF data on that photo.