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Bad Guy Stinger's Exotics Livonia MI

J

JonnyMcSavage

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I have been doing business with them for the last few months and every time I go in there, I get harassed. The customer service is awful and the mother and daughter are not helpful at all. I purchased my Burm from there and when I see the Burms that are left I want to cry because of how bad they look. I know that $55k worth of stock was stolen, but I think the sympathy for them has run out. They told me that because I buy my animals online and at shows is why they suffer. All in all, I am sick of these people and I would not recommend doing business with them if you live in the the Livonia area.
 
Hi John

Do you have any proof to back up what you are saying? When someone posts a bad guy thread on the BOI they are expected to show some sort of proof as it is a very serious thing to accuse someone of being bad in business.

Also, just one sideline question. If they have been bad for months, can you tell me why you apparently had more than one dealing with them?

Thanks
 
Unfortunately this was a verbal exchange so I have nothing concrete. As for my return trips, the service kept worsening with each trip. I try to give people the benefit of the doubt if they are having a bad day, but a bad day when I come in there and spend money? If I could have gotten pictures of some of the animals I would have but you can be thrown out for having a camera or a turned on cell phone. If I can find a pic of their storefront that shows this I will post it.
 
Sorry, but I dont see why this is on the BOI. There is no deal gone awry here or proof of anything more than you just not liking these people. Have you even bothered to inform them that you started this thread about them?
 
I purchased my normal Burm there about mid August and everything was O.K. I started going in there once a week to buy feeders until I found a cheaper place to purchase them online. I then adopted a baby a DH Sunglow B.C.I in early September and had some conversations about general care and mentioned I was building a bigger enclosure for the Burm and I was immediately branded as irresponsible becauce my cage "wouldn't do its job of keeping temps and humidity up". Once I converted my collection to F/T, I went back to get more feeders (order from supplier was waiting to be shipped) and I told the daughter that I was planning on doing a Sunglow breeding project. She then said" I'm sorry but I think you've been had. Sunglow is not a simple recessive trait." I tried to explain that it doesn't have to be a simple recessive trait to show up and I was only met with more contempt, and I was later told by her that this morph didn't exist! While I admit I am no genetics expert, I do a lot of research and I would certainly look into something like that. I stayed away for a few weeks until today when I needed to get some F/T quail because my Green Anaconda had gone off feed. I know that every species of snake will do this, and I was met with more criticism that I have encountered there before. I dealt with the mother this time, and she told me that " It's not my problem that your snakes are suffering. that is what you get when you buy online and at shows...". My biggest problem is this, why would you berate me instead of helping me solve the problem? I have 10 years experience with snakes, and I am human so I do make mistakes, but my animals have never suffered for it. If I have any issues I ask questions on my herp forum or I call a vet because some of those people have way more knowledge and experience than I do. Friends of mine have had similar experiences with this store and I don't know how they stay in business with service and incompetence like this.
 
It is not about liking anyone. It's about professionalism and these people do not have it. They will be getting a phone call tomorrow informing them that this thread is here so they can defend themselves.
 
JonnyMcSavage said:
I purchased my normal Burm there about mid August and everything was O.K. I started going in there once a week to buy feeders until I found a cheaper place to purchase them online. I then adopted a baby a DH Sunglow B.C.I in early September and had some conversations about general care and mentioned I was building a bigger enclosure for the Burm and I was immediately branded as irresponsible becauce my cage "wouldn't do its job of keeping temps and humidity up". Once I converted my collection to F/T, I went back to get more feeders (order from supplier was waiting to be shipped) and I told the daughter that I was planning on doing a Sunglow breeding project. She then said" I'm sorry but I think you've been had. Sunglow is not a simple recessive trait." I tried to explain that it doesn't have to be a simple recessive trait to show up and I was only met with more contempt, and I was later told by her that this morph didn't exist! While I admit I am no genetics expert, I do a lot of research and I would certainly look into something like that. I stayed away for a few weeks until today when I needed to get some F/T quail because my Green Anaconda had gone off feed. I know that every species of snake will do this, and I was met with more criticism that I have encountered there before. I dealt with the mother this time, and she told me that " It's not my problem that your snakes are suffering. that is what you get when you buy online and at shows...". My biggest problem is this, why would you berate me instead of helping me solve the problem? I have 10 years experience with snakes, and I am human so I do make mistakes, but my animals have never suffered for it. If I have any issues I ask questions on my herp forum or I call a vet because some of those people have way more knowledge and experience than I do. Friends of mine have had similar experiences with this store and I don't know how they stay in business with service and incompetence like this.
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Are you referring to me? The things I asked of you are what is expected of everyone who posts a bad guy thread here. I was not treating you any differently or expecting anything from you than is expected of any poster.
 
MiIguanaLvr said:
Are you referring to me? The things I asked of you are what is expected of everyone who posts a bad guy thread here. I was not treating you any differently or expecting anything from you than is expected of any poster.
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I think he was referring to how he felt about the pet store people.
 
ahhhh gotcha. I am having one heck of a day misreading peoples posts.
I think I should quit for today and get some sleep.:)
 
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