Hello,
My name Kelvin Soto and I am owner of Touch of Class. I saw and sepreated the snakes before my emp[olyee shipped the snakes. They emeralds was perfect. I will not permit or allow an animal that is sick to be sent out, for it to be returned to me. All my animals are de-womred an guranteed eating. Jason, why did you not tell us right when you recieved the snakes? Like our term say. If it was sick why did you not return the snake? We have many emaralds and would have sent you another one. Why would you take the snake to the vet or do examinations on it to waste more money than you spent when you simply could have returned them and i send you another one. Also the picture that is shown by Jason only shows a photo of the snakes neck. We sent a snake that was Green, Yellow, and White. The picture he is sending is a total green snake. Jason, again i ask to you, Why did you wait over 2 days? when all you has to do was send an email the day you recieved then snake and we would have sent you another one. WHy would you pay for an examoination? YOu should have sent us an email and we would have sent you another one. THis is why reptile buisness are how they are, you are working with a new company but we having doing this for long time. I do not wish to speak of this anymore. If you would have told us the same day and we would sent you new snake. Also to an email that was recieved by Donnie Alverson, threating my company. I have not been doing reptile shows cause things have not been selling. Nex time I in show, Donnie Please you come to table of mines and tell me what was said in the email and so you can see the animals we offer.
-Kelvin Soto
Owner of Touch of CLass Reptiles