• Responding to email notices you receive.
    **************************************************
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  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

    =====================
    Posted 08/15/2025
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    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
    Addendum: 01/10/2026
    =====================


    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Bad Guy Turtle Shack.com Thiefs

desoner

desoner

Member
Joined
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Messages
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Location
Sarasota Fl.
I placed a order for two baby snappers on Oct 1 2014. Payed in full via Their website. On Oct 3rd they contacted me said they need $20. more for shipping. I then emailed back and asked to please cancel my order and i would like a refund. A couple of days passed.. no reply. So i called and spoke to a guy named Steve. He told me the refund will be within 10 days.
Never got it. I called yesterday the 21st. He said he emailed the owner and she will email me tomorrow about my refund. Still nothing so i called today and Steve told me he only talks to the owner via email. Her name is Tori. He dont have a number for her. He would not give me his last name. He then told me he dont care if i report it he only is the salesman and not the owner. He told me to keep emailing [email protected]
I then googled the name and saw a bunch of Fraud alerts. I thought they were legit because i saw them on Fauna as sponsors on the turtle classifieds.
Anyone ever bought from them?
Jason Perez
 
I would post any emails, or screen shots of your transaction between you and TurtleShack.com. Also I take it you payed with a card, you can either dispute it with PayPal, if you paid that way, or go through your credit card company for fraud.
 
Thanks, I used a debit card. Called bank of america they will take action in 24hrs. I Have a screenshot of the receipt. I am finding they have two sites. also turtlesales.com
 
Here's their contact info from their website:

Duane Swaniec
6821 Industrial Ave.
Port Richey, Fl. 34668
727-842-1711
800-517-1809
 
WOW!
would have never guessed cause their name seems plastered all over FC!
guess they PAID for those ads plastered all over? (fair question, no?)
 
neilg said:
WOW!
would have never guessed cause their name seems plastered all over FC!
guess they PAID for those ads plastered all over? (fair question, no?)
Click to expand...

Yes, they did. That's just the way it is here. I don't shield advertisers, paid members, or sponsors from scrutiny from the membership, and the flip side to that is that neither do I place judgment on them when everything said is pretty much third party hearsay. That is up to YOU to do based on what you interpret from postings made by others. As long as they pay in advance for the services they desire from this site, I can only judge them by the way they act in transactions WITH me. I believe any rational person would consider this as being fair.

All in all, this is really no different at all from members (like yourself) who have not EVER paid a dime here and yet can post in BOI threads, the general forums, classified ads and replies to classified ads, all for free as often and as much as they like. I don't normally judge the suitability of YOUR being here unless you violate the rules of this site or in any manner PROVE to me that your participation here is really not in my best interests.
 
neilg said:
WOW!
would have never guessed cause their name seems plastered all over FC!
guess they PAID for those ads plastered all over? (fair question, no?)
Click to expand...

Of course they PAID for those ads plastered all over...how did YOU think the ads got there?
Perhaps you never noticed the Banner Advertising navigation tab in the top header, or the "Your ad could be here" that appear in various locations
4497550f05f04.gif
 
EmeraldBoid said:
What? You honestly expected them to screen every company that buys an advertisement slot?
Click to expand...

:iagree:

Webslave is not a judge, he doesn't scrutinize every potential advertiser. If they have the funds to pay the ad space fees, that is as far as it goes.

Just as the moderators/owner don't ban people for "scamming", a person has to actually break the rules to be banned. It is up to us, the consumer to research the seller.
 
I been a member of this site before you had to pay. Then I did years ago pay. So I don't know if your talking to me. I lost me email and had to re register.
 
LauraB said:
Here's their contact info from their website:

Duane Swaniec
6821 Industrial Ave.
Port Richey, Fl. 34668
727-842-1711
800-517-1809
Click to expand...

Good find!

neilg said:
WOW!
would have never guessed cause their name seems plastered all over FC!
guess they PAID for those ads plastered all over? (fair question, no?)
Click to expand...

Easy to pick up on a general negative vibe from several of your posts, are these the kind of posts we get to look forward to or just having a bad month? (fair question, no?)
 
desoner said:
I thought they were legit because i saw them on Fauna as sponsors on the turtle classifieds.
Click to expand...

am wowin' at circumstances and pointing out that TS paid(?) for being prominent here - as opposed to having established prominent 'Trader Ratings' here - the latter which would be more 'legit' in reference to the OP's statement i've quoted herewithin.

the OP claims some 20 days have passed since requesting a refund, and that purchase was paid using a 'debit card'.

my first hunch would be that mc/visa card refunds can take sometimes over a month to post to one's account. (TS appears to have indicated only a 10 day time frame, per OP)

however, that's no 'excuse' for the advertising vendor's large lapses in communication that the OP alleges, lest someone died, had an accident, or somethin, no?

to clarify, what i'm WOWin at is the TS ads are 'plastered' all over FC and appear not just as one of the sponsors but the VERY first listed in the list and the most often at the top banner so far whenever i peruse here.

one - well at least i - would think they would be on TOP of things, their business, not just this forum..no? =D

and maybe they are. but apparently not according to the OP's instance. thus, guessed they just paid for being on TOP of things here which WebSlave i believe, confirmed(?)

is there some reason TS is at the very TOP of the sponsor's list? (fair question, no?)
 
neilg said:
am wowin' at circumstances and pointing out that TS paid(?) for being prominent here - as opposed to having established prominent 'Trader Ratings' here - the latter which would be more 'legit' in reference to the OP's statement i've quoted herewithin.

the OP claims some 20 days have passed since requesting a refund, and that purchase was paid using a 'debit card'.

my first hunch would be that mc/visa card refunds can take sometimes over a month to post to one's account. (TS appears to have indicated only a 10 day time frame, per OP)

however, that's no 'excuse' for the advertising vendor's large lapses in communication that the OP alleges, lest someone died, had an accident, or somethin, no?

to clarify, what i'm WOWin at is the TS ads are 'plastered' all over FC and appear not just as one of the sponsors but the VERY first listed in the list and the most often at the top banner so far whenever i peruse here.

one - well at least i - would think they would be on TOP of things, their business, not just this forum..no? =D

and maybe they are. but apparently not according to the OP's instance. thus, guessed they just paid for being on TOP of things here which WebSlave i believe, confirmed(?)

is there some reason TS is at the very TOP of the sponsor's list? (fair question, no?)
Click to expand...

Their is a big difference in buying ad space/sponsor slots and building an actual reputation. Ad space is just your own little bill board to increase traffic to your site, and hopefully produce more sales. Building a reputation involves the actual "work" in said sales, customer service, quality of animals, ethics of policies, etc... .

I am not sure why it matters what actual space they are in, but my guess would be this site has a laid structure and they purchased the first position and/or the first ad space.
 
I'm pretty sure that just means they were the first sponsor in that section, and that they've not let it expire...OR that whoever might have been ahead of them at one time did let theirs expire. As far as I know, there is no option for selecting slots.
 
Neilg, the fact that they have a big banner on Fauna isn't quite relevant anymore. If they had the money to purchase the ad space, so be it. Its not up to Fauna to regulate what company is entitled to that space, and its not a negative reflection on Fauna that its there. I'd rather hear about how the turtle shack is resolving the issue, and making amends with the OP. As I've seen in other "bad guy" threads, how a company handles the "bad" situation can speak volumes to their credibility and business.

The fact that they have a big ad space seems irrelevant now. Just my opinion
 
hhmoore said:
I'm pretty sure that just means they were the first sponsor in that section, and that they've not let it expire...OR that whoever might have been ahead of them at one time did let theirs expire. As far as I know, there is no option for selecting slots.
Click to expand...

I should know better than to respond to people without checking to see if what they're saying is accurate...Turtle Shack is not in the first slot in the sponsors section.

Has anybody notified them off this thread?
 
@OP
has FaunaClassified's top-listed, TS, explained why the long lapse in communication regarding your refund request (due to their emailing you requesting $20 for shipping) some 20 days ago, yet?

i mean, why would it take like 20 days and going to refund a paid but promptly cancelled order?

the OP's claimed timeline:

Oct 1 - placed order using debit card, payed/paid in full
Oct 3 - TS contacted OP requiring $20 more to ship, OP demanded cancel and refund
Oct 5 - No reply, so OP called, spoke to Steve who stated refund within 10 days
Oct 21 - No refund, so OP called, Steve said emailed owner who will reply Oct 22
Oct 22 - No reply, so OP called, Steve claims only talks to owner ('Tori')via email.

any updates?

if it were my purchase i wouldnt worry about eventually getting the refund, but rather, simply wonder why the runaround and why the no replies via email since despite TS being a web-based biz actively promoting itself online :)

Trader Rating > Sponsor Status, in terms of buyer peace of mind, no?
 
neilg said:
@OP
has FaunaClassified's top-listed, TS, explained why the long lapse in communication regarding your refund request (due to their emailing you requesting $20 for shipping) some 20 days ago, yet?

i mean, why would it take like 20 days and going to refund a paid but promptly cancelled order?

the OP's claimed timeline:

Oct 1 - placed order using debit card, payed/paid in full
Oct 3 - TS contacted OP requiring $20 more to ship, OP demanded cancel and refund
Oct 5 - No reply, so OP called, spoke to Steve who stated refund within 10 days
Oct 21 - No refund, so OP called, Steve said emailed owner who will reply Oct 22
Oct 22 - No reply, so OP called, Steve claims only talks to owner ('Tori')via email.

any updates?

if it were my purchase i wouldnt worry about eventually getting the refund, but rather, simply wonder why the runaround and why the no replies via email since despite TS being a web-based biz actively promoting itself online :)

Trader Rating > Sponsor Status, in terms of buyer peace of mind, no?
Click to expand...
Whatever you think qualifies has sufficient proof > anything else.

I would be very surprised if me, Mr. Moore, Mr. Walker, and the OP went to consider purchasing from a company we had never dealt with before and we all went about it the exact same way...just like if we were at a show, we would not examine potential purchases the exact same way (even if it was the same animal).
 
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