Our company has held off on commenting on this matter until all of the details are in. I want it to be known that in no way do we believe this matter was ever handled properly. We also question the motivation behind how this was handled and reported. Let me start by first reiterating that Joe's order was placed with us on July 25. Meaning that this order was approximately 4 months old before any issue was ever raised. As is customary for orders placed with our company we followed up with Mr. Monahan with both a phone call and email, at which time no issue was reported. No issue was reported at any later date either. Mr. Monahan did not decide to contact us until after he had posted to Fauna, contacted the U.S. Fish & Wildlife Service, the Florida Fish & Wildlife Service, other government agencies, social media platforms, and evidently universities for study. This is why I personally believe his actions were underhanded. Why would he not contact us at any point to let us know what was happening or to ask questions? Why, if he was concerned about such a deadly disease, and one that is highly contagious would he not notify us for the sake of our snakes, and thousands of other customers? Let me be clear as well. No snakes with any such symptoms were ever sold from our facility. I believe the manifestation of this disease originated with Mr. Monahan. Also please consider that given this disease's highly contagious nature it is highly unlikely that if it was here that several hundred more cases would have been reported. It is unlikely that with such a situation our company would not be devastatingly affected, and much of our own breeding stock. Aside from the financial aspect of this, why wouldn't he contact us, as a simple common courtesy so we could protect the animals we very much care about? The first contact Mr. Monahan made was only after the people of this forum encouraged him to do so, at the end of November. At which time he did not ask for a manger or myself, the owner, he told one of the employees who answered the phone that our snakes had SFD. That's it. Why wouldn't someone in that situation ask for management or the owner? It took myself and a manager reaching out to him before we got to speak to him directly, at which time his reaction was nothing more than to hurl personal insults. As I continue to state this seems to me to have all the makings of a more sinister plot. In light of this situation we have had customers and employees questioned about our facility, all of which have turned up nothing, and will continue to. We also had fish and wildlife conduct an impromptu investigation which showed that the facility has no such disease present and is operating properly. Throughout this period, and since our beginnings our company maintains the highest level of integrity and transparency. It is open to wholesale and retail customers at all times. We constantly are shooting videos, some of which are live videos, for customers to see what we do here and how. Again I want to appeal to simple logic here. We have been blessed to ship out many packages each week. This means we have sold a lot of snakes, both domestically and internationally. In water snakes alone we have sold hundreds, if not thousands. We supply many other large reptile and exotic animal companies, zoos and schools worldwide. If this disease was present here we would be talking about a monumental problem across the globe. Again, I go back to one of my early questions. Why would Mr. Monahan say nothing for months especially when this could have such a major impact on a hobby he loves? Why were his first calls to regulatory branches of our government? Below I attached a series of emails between him and Florida Fish & Wildlife and FWC's findings at our facility. If you are interested enough to completely read through the email chain, your conclusion will be obvious unless you are predisposed to an opinion that couldn't be changed no matter what. To those of you I say give us a chance to prove that we are not who you have been told we are. We are a bunch of folks who love animals and have made them our lives.
Rian Gittman
---------- Forwarded message ----------
From: Corteguera, Lex <
[email protected]>
Date: Wed, Dec 7, 2016 at 3:08 PM
Subject: Baby Green Water Snakes
To: "Howard, Dorothy" <
[email protected]>, "
[email protected]" <
[email protected]>
Cc: "Garzaniti, Jon" <
[email protected]>, Rian Gittman <
[email protected]>
Good Afternoon Dorothy & Mr. Joe Monahan,
Attached is the original complaint with pictures in reference 9 baby green water snakes ordered from Underground Reptiles in Deerfield Beach. The complaint # I generated is FWSA-16-OFF-11498.
Today I conducted an unannounced detailed inspection of Underground Reptiles’ facility. As part of my inspection I looked into numerous snake and other reptile enclosures. All of the animals appeared to be in good health. All of the enclosures had clean water provided for the animals. All of the enclosures were clean and had the proper substrate. I did not find any evidence of any snakes having white skin blisters, fungus, infected eyes, discoloration, swelling or other defects.
I received the initial complaint on 11-22-16 which states that the snakes were shipped on 7-25-16 and appeared to have arrived in general good health. I interviewed both the warehouse manager and the owner of Underground Reptiles separately. They both stated that Mr. Monahan contacted them in late November, 2016 in regards to the baby green water snakes in question. In the e-mail complaint it states that the snakes started to develop skin blisters on the dorsal side of their bodies within a week or so from arrival, which was back in late July.
I am not aware of any other recent complaints similar to this one. The warehouse manager stated that they sold hundreds of green water snakes during that season and probably thousands year round. The snakes in question were born in captivity from wild caught parents. In conclusion, my investigation in this matter did not reveal any violations. Please let me know if I can be of any further assistance. Thank you.
Inv. II Lex Corteguera
Florida Fish & Wildlife Conservation Commission
Division of Law Enforcement
8535 Northlake Blvd.
West Palm Beach, FL 33412
(754)224-0218, Cell
(954)467-5975, Fax
[email protected]
BPCombo_Small
From: Howard, Dorothy
Sent: Friday, December 02, 2016 12:57 PM
To: Corteguera, Lex <
[email protected]>
Cc: Garzaniti, Jon <
[email protected]>
Subject: FW: Contact info
More information about Underground selling infected snakes.
From: Joe Monahan [mailto:
[email protected]]
Sent: Thursday, December 01, 2016 11:57 AM
To: Howard, Dorothy <
[email protected]>
Subject: Re: Contact info
Hi Dorothy, Jave you heard of any follow up on this? Or is there someone I should contact regarding this? Just interested if anything has come from it. The more I hear from people who have bought from Underground, or from those who used to work there, the more concerned I get. Seems like a pretty bad place with little regard for the animals welfare or their customers rights.
Thank you -
Joe
On Wed, Nov 23, 2016 at 12:22 PM, Joe Monahan <
[email protected]> wrote:
Thank you. I would be very interested to hear of any follow up - what the investigator found and thought might be done.
I wanted to mention that the fungus cant really be diagnosed locally. It doesn't culture well, among other issues.
Dr Allender at U of IL has devised a genetic test that his lab will run on samples collected. His lab was also helpful explaining to my vet the best way to collect samples and ship them t his lab.
Please be in touch!
Thanks again -
Joe
On Tue, Nov 22, 2016 at 8:47 AM, Howard, Dorothy <
[email protected]> wrote:
Thank you for sending this information. I have forwarded this out to the investigator in the region as well as my supervisors. Please let me know if there is anything else I can do.
Dorothy Howard
Captive Wildlife—Investigations
Division of Law Enforcement
Florida Fish & Wildlife Conservation Commission
620 South Meridian Street
Tallahassee, FL 32399
phone: (850) - 488 - 6253
fax: (850) - 921 - 6283
From: Joe Monahan [mailto:
[email protected]]
Sent: Tuesday, November 22, 2016 9:41 AM
To: Howard, Dorothy <
[email protected]>
Subject: Re: Contact info
Hello - This is regarding the possible sale of wild caught snakes infected with Snake Fungal Disease by Underground Reptiles. This emerging disease has killed entire populations of federally protected massassaugas in Illinois and should be considered very dangerous to our wild as well as our captive herps. Thank you.
Joe Monahan
515-451-3881
711 V Ave
Boone, IA 50036
In July of this year I ordered 9 “baby green water snakes” from Underground Reptiles located in Deerfield Beach, FL. The animals were shipped Monday, July 25. They arrived in general good health, or so it appeared. Since I have kept Nerofia in captivity many times over the years I knew they had to stay warm and dry or else a fungus was likely to appear, initially on their ventral surface. So these snakes were set up - quarantined from other snakes - in plastic tupperware, drilled with plenty of ventilation holes and with a paper towel substrate. They had cardboard hides that could be desposed of when soiled. Their enclosres were cleaned as soon as they were soiled - washed and sanitized with a 20% bleach solution.Rinsed very well and paper towels replaced with clean ones. Small water dishes were available at all times. If water was spilled the paper towels were replaced with dry.
Within a week or so some of them started to deveop skin blisters on the dorsal side of their bodies. The small white blisters were different then the “moisture blisters” associated with Nerodia kept in damp conditions. They were feeding well at this time on frozen / thawed pink mice, 2 inch bluegills and occasionally live minnows and goldfish. Aware of the issue with the thiaminase found in goldfish and flat head minnows, these food items were only fed occasionally.
Over the course of just a couple days, one snake in particular developed a lot of blisters. They grew in size and became encrusted. The snake stopped feeding and died shortly there after. A photo of this snake is attached shortly before it’s death.
The other snakes would develop the white blisters, and occasionally seem to have an infected eye - swelling and a milky appearance were observed, noy unlike a snake preparing to shed. But the swelling was notworthy. I examined the snakes with swollen eyes to see if any had retained eyecaps after shedding, but none had. I also examoned sheds to make sure they were complete, including eye caps. Over the course on months I have examined every shed and have never found a missing eye cap.
Up until this time the snakes would seem to shed off the blisters and swollen eyes. But instead of improving, the symptoms seemed to reappear sooner after each shed, and get worse than the previous bought. Some shwed deformities of the scales around their eyes after shedding, showing permanent damage to the snakes.
About this time I decided to move the remaining snakes to a large (8x2x2) naturalistic enclosure. I thought that if I could give them a big enclosre that resembled their natural environment that they would be able to regulate their own behavior and maybe find the specific temperature and humidity they needed to get through this requiring problem. A photo of the enclosre is attached.
The snakes adapted quickly to the new enclosre and basically returned to their wild behavior. They fed freely on live fish (sword tails) along with pink mice, frozen blue gills and occasionally minnows. The routinely fed then basked while digesting. They had access to a “hot spot” of 115-120F and a UV lamp next to it. Their was a large basking area among the rocks with dried grasses for security and rock overhangs they coud easily retreat into.
About Nov 20 I noticed another of the snakes had a blue, swollen eye and some sort of encrusted area on its snout and around the eye. The other eye was clear (not blue) and not swollen.
I took this snake to the Iowa State Veterinary College for examination. It was generally agreed after consulting the web concerning Snake Fungal Disease (SFD_ that the snake was displaying symptoms very characteristic of this disease. The exotic animal vet at ISU got intouch with Dr Matt Allender at the U of Illinois who has developed considerable experise with this disease. He walked my vet through the prcedures to take samples and forward them to his lab. He too agreed the snake was showing symptoms of SFD. Test results (qPCR genetic analysis) should be accomplished this week. I will inform you of the results.
If you have questions, feel free to contact me.
Joe Monahan
711 V Ave
Boone, IA 50036
515-451-3881
On Tue, Nov 22, 2016 at 8:33 AM, Howard, Dorothy <
[email protected]> wrote:
Dorothy Howard
Captive Wildlife—Investigations
Division of Law Enforcement
Florida Fish & Wildlife Conservation Commission
620 South Meridian Street
Tallahassee, FL 32399
phone: (850) - 488 - 6253
fax: (850) - 921 - 6283
---------- Forwarded message ----------
From: "Howard, Dorothy" <
[email protected]>
To: "Smith, Kelly" <
[email protected]>, "Wylie, Andrea" <
[email protected]>, "Harrison, Tyler" <
[email protected]>, "Corteguera, Lex" <
[email protected]>, "Garzaniti, Jon" <
[email protected]>
Cc:
Date: Tue, 22 Nov 2016 14:50:28 +0000
Subject: Underground
Just thought you all should be aware of this. Received this complaint that Underground had shipped infected snakes to him.
Dorothy Howard
Captive Wildlife—Investigations
Division of Law Enforcement
Florida Fish & Wildlife Conservation Commission
620 South Meridian Street
Tallahassee, FL 32399
phone: (850) - 488 - 6253
fax: (850) - 921 - 6283
From: Joe Monahan [mailto:
[email protected]]
Sent: Tuesday, November 22, 2016 9:41 AM
To: Howard, Dorothy <
[email protected]>
Subject: Re: Contact info
Hello - This is regarding the possible sale of wild caught snakes infected with Snake Fungal Disease by Underground Reptiles. This emerging disease has killed entire populations of federally protected massassaugas in Illinois and should be considered very dangerous to our wild as well as our captive herps. Thank you.
Joe Monahan
515-451-3881
711 V Ave
Boone, IA 50036
In July of this year I ordered 9 “baby green water snakes” from Underground Reptiles located in Deerfield Beach, FL. The animals were shipped Monday, July 25. They arrived in general good health, or so it appeared. Since I have kept Nerofia in captivity many times over the years I knew they had to stay warm and dry or else a fungus was likely to appear, initially on their ventral surface. So these snakes were set up - quarantined from other snakes - in plastic tupperware, drilled with plenty of ventilation holes and with a paper towel substrate. They had cardboard hides that could be desposed of when soiled. Their enclosres were cleaned as soon as they were soiled - washed and sanitized with a 20% bleach solution.Rinsed very well and paper towels replaced with clean ones. Small water dishes were available at all times. If water was spilled the paper towels were replaced with dry.
Within a week or so some of them started to deveop skin blisters on the dorsal side of their bodies. The small white blisters were different then the “moisture blisters” associated with Nerodia kept in damp conditions. They were feeding well at this time on frozen / thawed pink mice, 2 inch bluegills and occasionally live minnows and goldfish. Aware of the issue with the thiaminase found in goldfish and flat head minnows, these food items were only fed occasionally.
Over the course of just a couple days, one snake in particular developed a lot of blisters. They grew in size and became encrusted. The snake stopped feeding and died shortly there after. A photo of this snake is attached shortly before it’s death.
The other snakes would develop the white blisters, and occasionally seem to have an infected eye - swelling and a milky appearance were observed, noy unlike a snake preparing to shed. But the swelling was notworthy. I examined the snakes with swollen eyes to see if any had retained eyecaps after shedding, but none had. I also examoned sheds to make sure they were complete, including eye caps. Over the course on months I have examined every shed and have never found a missing eye cap.
Up until this time the snakes would seem to shed off the blisters and swollen eyes. But instead of improving, the symptoms seemed to reappear sooner after each shed, and get worse than the previous bought. Some shwed deformities of the scales around their eyes after shedding, showing permanent damage to the snakes.
About this time I decided to move the remaining snakes to a large (8x2x2) naturalistic enclosure. I thought that if I could give them a big enclosre that resembled their natural environment that they would be able to regulate their own behavior and maybe find the specific temperature and humidity they needed to get through this requiring problem. A photo of the enclosre is attached.
The snakes adapted quickly to the new enclosre and basically returned to their wild behavior. They fed freely on live fish (sword tails) along with pink mice, frozen blue gills and occasionally minnows. The routinely fed then basked while digesting. They had access to a “hot spot” of 115-120F and a UV lamp next to it. Their was a large basking area among the rocks with dried grasses for security and rock overhangs they coud easily retreat into.
About Nov 20 I noticed another of the snakes had a blue, swollen eye and some sort of encrusted area on its snout and around the eye. The other eye was clear (not blue) and not swollen.
I took this snake to the Iowa State Veterinary College for examination. It was generally agreed after consulting the web concerning Snake Fungal Disease (SFD_ that the snake was displaying symptoms very characteristic of this disease. The exotic animal vet at ISU got intouch with Dr Matt Allender at the U of Illinois who has developed considerable experise with this disease. He walked my vet through the prcedures to take samples and forward them to his lab. He too agreed the snake was showing symptoms of SFD. Test results (qPCR genetic analysis) should be accomplished this week. I will inform you of the results.
If you have questions, feel free to contact me.
Joe Monahan
711 V Ave
Boone, IA 50036
515-451-3881
On Tue, Nov 22, 2016 at 8:33 AM, Howard, Dorothy <
[email protected]> wrote:
Dorothy Howard
Captive Wildlife—Investigations
Division of Law Enforcement
Florida Fish & Wildlife Conservation Commission
620 South Meridian Street
Tallahassee, FL 32399
phone: (850) - 488 - 6253
fax: (850) - 921 - 6283