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Upstate Exotics ??? (help me)!

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Alison,

You still have not shown any proof of the credit being issued. Anyone can make up statements and such like you just posted and that does not show anything. If the credit was issued then POST THE DOCUMENTATION SHOWING IT!
 
That is the information for the orginal charge and not for the credit being issued. Post the information on the Issued credit.
 
That is the information off the charge back.

Also Rob,

Lauren does not want you at her W. Palm Beach Show b/c of your big mouth and starting s%&t with people.

Also Wayne doesn't want you at the Dayton show due to your own problems with him.

This I heard from a few people and laughed my a** off. Your just like any other bad post here "the pot calling the kettle black"
 
Anyone can make up statements and such like you just posted and that does not show anything.
Click to expand...

Well Tony has to call his company and verify that. Let's just see how "made up" it really is when Tony calls and finds out the refund has been given.
 
Alison,

I pulled out of the show Lauren promotes in W. Palm Beach because of problems with the building and not because of problems with any customers, any vendors or with Lauren. She did not ban me from her show and has told me when ever I want to come back to do her show to let her know.

And as for Wayne's show, I do not do his show any longer because of his BS rules that he does not follow and bends to allow some other to break. He states the show is a C.B.B. show only but allows many of the vendors to bring in mostly wild caught/imported animals that are obviously not c.b.b. Also when he told me (and a few other vendors) that in order to get our table at the Daytona show 2 years ago we had to do the Jacksonville Expo. I thought that was a poor way of getting vendors but did the show. When the show was a total Flop and we lost money we decided not to participate in his shows any longer and still do not do so. Wayne has contacted me asking if I would like a table at his show and I told him no I did not wish to participate.

And as I said before your information if incorrect. I would tell you to have your source post on here but I have a good idea who he is and he is not allowed to post on her. Also I am sure that Lauren would not be too happy with you posting statements from here that she did not say.

Keep on trying to make me look bad and shift the focus from you but it won't happen. The truth is out there and you and everyone else knows it.
 
Wait a second, Alison. First you could not post the proof of the refund because you did not have the fax in your hand (lost it, or whatever), then you were waiting on your copy from the bank, then you were waiting on your copy from your partner (I think that is what you said; the lies are starting to run together, frankly!), now you're telling us that the bank will not release that proof to you unless the customer (Tony) contacts them first?????

Excuse me? If that last reason/excuse is true, does that not inherently mean that you have been lying through your teeth about all of the other reasons as to why you could not post the evidence of your refund? You could not have been waiting on the fax from you partner, if, as you now state, the bank will not release such information to you without Tony's OK. So, ONCE AGAIN you have been lying to us all!!!!

Alison, you are quite the card, coming on here and lecturing ANYONE about ethics! Too, too funny!

:laugh:
:laugh:
:puke:
 
Alison.....let's see if you can follow this logic for a moment....

Tony had you charge his account on 03/28 for $100


then again on 04/01 for $80........

If you HAD credited back his account on 03/28, then WHY IN THE HELL would he authorize anohter charge for $80 4 days later???

This doesn't add up......mainly becuase he didn't ask for the refund until LONG after that......you even said in an e-mail on the 19th that you would go ahead and refund the money. Why then would you offer to refund money that you've already refunded???

The dates on 03/28, and 04/01 are the original CHARGE dates.....it even said in your posts "date of CHARGE"

You have never, ever, shown proof that a CREDIT was ever issued on the card. You keep stating the fact that Tony paid you $100, then $80......we all know that you TOOK the money. Now, it's up to you to show where you GAVE BACK the money.

I've said it before........run a credit on Tony's card for $180. As far as Tony's bank statement goes. there ae some privacy issues that go into it. You're asking him to post a scan of a bank statement that shows that you DID NOT give a refund. The only way to do that would be to scan EVERY bank statement since March. I'm sure that Tony would black out al the transactions he didn't want us to see. Then you would make a comment that your transaction was one of them. The only way I can see that Tony would be able to post the statement is to black out eveything BUT the ammounts and the transaction type.

Anyway.......It's a lot more difficult for him to proove that he DIDN'T receive anything than it is for you to prove that he DID receive something. Or at least that you DID process it. Where's the fabulous fax you said you had.......3 days ago. Oh yeah....that number doesn't accept faxes huh?

Just show the proof........if you think Tony is a liar....PROVE it. Many people have already proven that you are.

Thanks
Todd Evans
 
What part of "THOSE ARE THE DAYS HE MADE PAYMENT" dont you understand?

You cant issue a refund the very same day he made payment, those are the records from you receiving his payment.

Not to intelligent are you, you already contradicted yourself in previous posts about this.


We'll still await proof tho....

Let us know.
 
anyone knows you can easily call up your processing company and get a copy of the needed statements within a matter of hours, days at most. You said DAYS ago you requested this paperwork.


Where is it? We're sick of seeing you past the same stupid information reguarding the payments Tony made TO you.

SCAN the PROOF of the REFUND.

The fact of the matter is you will prove nothing until you do this. Bottom line.

Oh, and might I add, Do you honestly think Tony has gone all this time without checking with his credit card company to see if your refund was issued? He's probably called dozens of times by now.

You're really giving people in this hobby a horrible name.
People in it soley for the money make me sick.

You should seriously try sticking to shafting people on home improvment work. I saw the pictures of your "work"... FABULOUS! (insane amount of sarcasim)
 
now you're telling us that the bank will not release that proof to you unless the customer (Tony) contacts them first?????
Click to expand...

Yes that's right b/c Bank of America, with whom he placed the claim, whom he gave me the number for and told US to call them is HIS BANK of whom he HAS TO CALL.

Also, that information with the reference numbers in from the merchant account. Let Tony call his bank, to show that credit has been given. Showing EXACTLY what I've been saying....exactly what that information that is posted, etc. He is the only one that can get the EXACT date as to when the credit hit his account as it is HIS ACCOUNT. This information has to come from HIS BANK, that's what they said, I cannot do that for him.

As far as the dates on those records from the merchant account, like I've said before and never contradicted myself in saying those were the TRANSACTION DATES, meaning, the dates originally run through. No where did I ever say that those were the dates the REFUND WAS ISSUED. So before jumping the gun and putting words into my mouth, please read that information again.

I'd like to hear what Tony has to say after he contacts Bank of America, HIS BANK.

Why did he say the credit card had been cancelled when Bank of America said it wasn't?

Why did he tell me that WE have to contact Bank of America with this "Claim Number" when we are not allowed to get any information?

Why has Tony posted all this information, except the statement, which he is waiting for? Bank of America said how easy it is to get it, and also that even worse case scenario IF he ordered it through the customer service number, he should have received by now.

You all will jump all over us for this....saying WE are lying....but Tony hasn't done much better (but of course, no one questions THAT side of things). Ok so he posted documents showing he is pursuing every avenue to try and get money back. Why is it that the only people who contacted us was the BBB? Why didn't the Claim Department ever contact us like TONY'S BANK said they would do if the claim was acutally valid??

If we are going to light the fire, let's light it on both sides.

Oh and P.S.
Rob,
That info never came from Neil, but he does send his regards.
 
I've only worked with a couple merchant accounts so some may be different.

Each transaction is given a specific transaction number. I can easily go into our online admin area and print off transaction numbers for when credit cards are approved, batched for processing at the end of the day, and if a card is credited for whatever reason. Each with an individual transaction number and date/time stamp of when it was processed.

Since this has to go through your "partners" system I can see a day or two delay. So post the transaction numbers for both payment received from Tony and the refund to Tony. Simple as that and Tony's off your back (personally watching him dog you every step of the way, I'd figure the $180 would be cheap for peace of mind).

Sidenote: I've done business with Tony. Smooooth as silk to work with. This is not the "headache" customer trying to get something for free.

As far as Rob notifiying your "partner" via email about the thread that would seem as a common professional courtesy. I commonly notify breeders/vendors when I see their names posted on threads (good or bad, big or small) just as a heads up.
 
I saw the pictures of your "work"
Click to expand...

And although this has nothing to do with Tony's refund, I will comment on this.

The fact of that case is that work is half done. The woman kicked the crew off the job site once they ripped off half the fascia on the house, started to fill the cement in the chimney and all other work in the PROCESS of being repaired. All of which was never completed, only demolition and partial fascia was replaced, so comment sense, of course it looks like s%&t. Your house would too if half of it was ripped down and then pictures were taken. The job was never completed...the home owner had a huge spat with one of the guys that was on the job site, they did not see eye to eye or whatever, she got pissed and said get off my property.

If you also read it, the crew had to get escorted back by a sherriff to get all materials and their things, and when they tried to take out all the junk, rotted wood taken off the home, the homeowner refused to let them take it saying "it's my wood, I am keeping it".

That was also taken to court and dismissed.
 
Re: Information....

UpstateExotics1 said:
Also just to post that information again incase it was forgotten. Everyone seems to have enough time to drudge through everything else to dig up information, how about dredging this up to see Tony has received his refund.

Ref #24455013091091310462595
Card Holder Account#**************884
Invoice #7777884
Invoice Date: TXN AMT $80
Date of Charge: 04/01/03

Ref #24455013087087310543828
Card Holder Account#**************884
Invoice #2777884
Invoice Date: TXN AMT $100
Date of Charge: 03/28/03
Click to expand...

Yes....this looks to me like you are stating that THIS is the REFUND information........IT IS NOT.....this is the original CHARGE infomation............please don't insult OUR intelligence again.

Thanks
Todd Evans
 
R E A L S I M P L E

It's real simple Upstate:

Tony says: You Took My Money and Never Gave it Back.

Your response: Tony is a liar.

The necessary proof: YOU... UPSTATE... must PROVE you refunded the money.

Tony doesn't have to prove he got it back, he's the one calling you a thief, you must provide the evidence that he is lying.

Therefore, and I'll type REAL slow...

S H O W Y O U R P R O O F

or

GIVE TONY HIS REFUND
 
Alison,

You wrote, "Yes that's right b/c Bank of America, with whom he placed the claim, whom he gave me the number for and told US to call them is HIS BANK of whom he HAS TO CALL."

Let's say that this is 100% true (the fact that you're the one saying it gives me all kinds of incentive to disbelieve it, though), if it is, then YOU FLAT OUT LIED about your "partner" having the information about Tony's refund! YOU FLAT OUT LIED about waiting on a fax from your "partner" to prove your assertions!

You see Alison, this is why no one believes you on ANYTHING! You are a liar. You tell lies when the truth would be just as easily accepted. You tell lies for no reason at all, except for the fact that it is the natural reaction of your personality when faced with any type of questioning whatsoever.

Is it possible that Tony has also lied about something here? I don't know. I have never met Tony, and I have no sense of loyalty to him for saving my life of anything, so I have to say that it may be within the realm of possibilities for him to lie. However, if you are going to say that he is a liar, the burden of proof f that assertion lies solely upon YOU! You have been proven over and again to be a liar. If you want people to think that Tony has lied as well, you are going to have to prove that he actually has.

Even so, if BOTH of you are lying, Alison, that just means that neither of you could be trusted. Someone else's supposed lies do not elevate you in the eyes of those who reject liars in this industry. The only way you are going to be able to be elevated in the eyes of those who try to do that which is right in this industry is to transform your operation and yourself into a "good guy." That would be great, but I have seen no evidence of your attempt in any way. STOP the lying already!
 
Upstate Exotics.

Hi,
Anyone who has followed my thread since day one can plainly see that my complaint against upstate Exotics has not changed or swayed one inch. All facts were plainly stated from day one period point blank bottom line.

All documented proof has concurred exactly what I’ve said from day one period.

There is only one party in question that keeps stumbling over lies. A point that has been proven time and time again.

So read the opening complaint against the company in question and follow every post after that, the finger of doubt should not come this way.


Let’s try this simple tiny point but important, Bank of America would not open a claim on 04/30/03 for exactly $180.00 dollars against upstate Exotics if in-fact I had received a refund. Conveniently these are picked as dates as proof for the refund.

Let’s see again a company says gee I have a customer that wants to buy a snake, uh let me take his money and give it back the same day. The same company dealing with the same customer says uh lets see he’s still interested in the snake, hmm I think I will take his money out again and give it back the same day again. Oh he’s back again he must really want that snake, uh what this I lost the paper work is. It’s a good thing I supposedly put his money back the days I took it out.

It appears that Alison has been going in so many circles she’s making people dizzy enough to fall for her smoke screens.

This gets sadder and more humorous.


Thank you,
Tony.
 
Upstate Exotics.

August 19, 2003
Claim #: 7987-30APR03
Upstate Exotics
61 Lemaire Way
Cossayuna NY 12823

Attention: Sal & Alison Tornambene

Dear Upstate Exotics.
Subject: Refund that has yet to be issued.

Sal and Alison Tornambene, please give me my rightful refund. I asked on 04/19/03 for my refund. I opened dispute claim #: 7987-30APR03 in the total of $180.00 on 04/30/03 against Upstate Exotics. Today’s date is 08/19/03 and I yet to receive a refund. If you do not have the means to settle with Bank of America then let me know. If you choose to send me a money order for the full amount made in the name of Anthony Pappalardo I will in fact contact them and relay this information. Thanks so much for you time and assistance in this important matter.



Regards,
Anthony Pappalardo
 
i just say the hell with upstate exotics i will never ever give any money to them for any rep at all... and believe me the word got out about their poor customer service and i hope they go out of business!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! GIVE TONY BACK HIS MONEY HE DESERVES IT BEING U LIED TO HIM ABOUT THE PAPERS THE DAMN SNAKE WAS SUPPOSED TO HAVE!!!!!!!!!!
 
I do not know Tony but I have no reason to doubt him. Alison PROVED that Tony PAID Upstate Exotics $180.
She did NOT PROVE that Upstate Exotics or their Partner has given a $180 CREDIT to Tony's account. If she has the proof then she should have showed it months ago and not let this drag on and on. Why?
Later, Rob
:(
 
Hey Alison,
Why don't you just give Tony his money? It can't be any worse then giving out all this credit and you will get him off your back, don't you feel a little heavier lately? And if by some miracle you or he figure out you have already reimbursed you then he can return it. Maybe you two can come up with an agreement to that effect.
You are upset about 3000 here 1200 there, how about the 180 for Tony.
Just do it, get it over with. wouldn't you like this to be done with?
 
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