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Info Yaz Mansour and the dead Boa

Even if that is my boa, it doesnt make sense how he died within 3-4 days when he was PERFECTLY healthy before I shipped him. Even when David (the buyer) received my boa, there wasnt the smallest complaint about anything.

I didnt hear anything from David until THURSDAY at 3:56pm (have all call days/times) stating that the snake had some mucus from his mouth and that he made a vet appointment for Friday. Then on Friday he calls saying that he went to pick up the snake to bring to the vet and it was dead.

Another thing I wanted to point out the boa arrived at 9:15AM. I REQUIRE on ALL SHIPMENTS, I MUST here from the buyer immediately after delivery. I waited and waited and he never called. I called at 9:52AM he didnt answer so I left a voicemail. I called again at 9:54AM and picked up and said everything was perfect and the boa was healthy and great.

Another thing I wanted to point out, the driver stated GARAGE on the tracking number. I CONTACTED UPS and they informed me the driver would have put "Handed to man" or "Handed to person" if the driver actually gave it to someone. Therefore, I am not even sure if David actually was there for the package considering he never called me and the box was delivered GARAGE.

Wanted to add:
I believe the snake was overheated in the cage he was put into. There is no way he could have gotten that dehydrated (eyes sunken in) and died within 4 days unless he died of overheating which he was HEALTHY when he arrived and I didnt hear ANYTHING about something being wrong with him until THURSDAY at 3:56PM. So the snake was in his custody from TUESDAY 9:15AM - THURSDAY 3:56PM and I didnt hear any issues until that moment. Thats a little odd that all of a sudden the snake is dead like that.
 
john_ said:
Anyhow, with all due respect, why isn't it perfectly reasonable to want some substantial proof? If I was the buyer, and the necropsy was already paid for, why not rest assured this issue will be resolved once the data there?
Click to expand...

It is perfectly reasonable. In fact, I would ask for it myself. However, Yaz said he wouldn't waste money on a necropsy and then agreed to refund $300. He then implied that the buyer was using photos of a different snake to try to get money form him (and it is obviously the snake.) Then he asks for more pictures of the dead snake. That would be like David asking Yaz for more pics of the snake. Maybe Yaz could take one of the right side of the snakes for us? Oh right...that is impossible!
After agreeing to $300 with no necropsy, the buyer is now offered $250 and has to provide a necropsy?
 
Yaz23 said:
Even if that is my boa, it doesnt make sense how he died within 3-4 days when he was PERFECTLY healthy before I shipped him. Even when David (the buyer) received my boa, there wasnt the smallest complaint about anything.

I didnt hear anything from David until THURSDAY at 3:56pm (have all call days/times) stating that the snake had some mucus from his mouth and that he made a vet appointment for Friday. Then on Friday he calls saying that he went to pick up the snake to bring to the vet and it was dead.

Another thing I wanted to point out the boa arrived at 9:15AM. I REQUIRE on ALL SHIPMENTS, I MUST here from the buyer immediately after delivery. I waited and waited and he never called. I called at 9:52AM he didnt answer so I left a voicemail. I called again at 9:54AM and picked up and said everything was perfect and the boa was healthy and great.

Another thing I wanted to point out, the driver stated GARAGE on the tracking number. I CONTACTED UPS and they informed me the driver would have put "Handed to man" or "Handed to person" if the driver actually gave it to someone. Therefore, I am not even sure if David actually was there for the package considering he never called me and the box was delivered GARAGE.

Wanted to add:
I believe the snake was overheated in the cage he was put into. There is no way he could have gotten that dehydrated (eyes sunken in) and died within 4 days unless he died of overheating which he was HEALTHY when he arrived and I didnt hear ANYTHING about something being wrong with him until THURSDAY at 3:56PM. So the snake was in his custody from TUESDAY 9:15AM - THURSDAY 3:56PM and I didnt hear any issues until that moment. Thats a little odd that all of a sudden the snake is dead like that.
Click to expand...

Yaz,

I am sure you would agree with me though, that if a boa has a URI or Pneumonia, he is easily dehydrated and a lot of times will not drink fluids at all. Based on what I previously posted, I think the terms of the refund should be acceptable to the both of you.

I mean seriously, if it was proven to be Pneumonia or URI and you think it due to being overheated, are you going to refund the full amount of purchase plus Necropsy? To me, that would be fair after the fact.

Right now, all David is asking for is 250.00, a meeting in the middle. I think that is pretty generous considering he has a dead boa.

Somehow, you two need to come to some sort of agreement whether it be now or after the necropsy report. I dont blame you for wanting the report either as I would too. I do believe that when the report does come however, the compensation should be a little different, say full purchase price if it shows fault though.
 
Why dont you read what I stated above about overheating. This whole situation is wrong. How the hell did my boa get so damn dehydrated AND OVERHEATED that he looks like he has no damn eyes?? Explain that one for me. I didnt hear from David until THURSDAY at 4PM, he received the snake TUESDAY at 9:15AM.

Look at the obvious why dont you. The snake was fine but had mucus at Thursday at 4pm but then at 11:30am Friday the snake was dead and looked like he got his eyes ripped out of the sockets????

Answer that one. I believe the cage overheated or the thermostat failed or something to cause that cage to get so damn hot, it killed my boa. I am not a moron, look at time frames.
 
I will not refund anything until I see the FULL necropsy paperwork AND contact information of ALL the vets/doctors that performed/looked at my boa. All the information will be looked over and showed to my personal vet.

If photos were taken (which there should be), those must be sent as well.
 
Yaz23 said:
Why dont you read what I stated above about overheating. This whole situation is wrong. How the hell did my boa get so damn dehydrated AND OVERHEATED that he looks like he has no damn eyes?? Explain that one for me. I didnt hear from David until THURSDAY at 4PM, he received the snake TUESDAY at 9:15AM.

Look at the obvious why dont you. The snake was fine but had mucus at Thursday at 4pm but then at 11:30am Friday the snake was dead and looked like he got his eyes ripped out of the sockets????

Answer that one. I believe the cage overheated or the thermostat failed or something to cause that cage to get so damn hot, it killed my boa. I am not a moron, look at time frames.
Click to expand...

Yaz,
Its not proven that the snake overheated. The only proof is that the snake that you sold him died within 4 days. What is your TOS regarding health guarantee? I do understand that you feel that it was overheated, which can happen quite easily in boas. But, if its proven to be a URI or Pneumonia, what are you going to do then.. Refund the full purchase price and necropsy?

I just dont want to see either of your names dragged through the mud for a simple and easy solution. I am on both of your sides as you both are reputable to me. I dont want to see wild accusations here and it might start heading that way soon by the way things are going.

You two need to talk to each other and solve this before it gets ugly.
 
Yaz, I saw what you were saying about dehydration. I also understand that 2 DVMs believe that the cause of death was pneumonia. Now, are you suggesting that overheating caused the pneumonia? That the pneumonia killed the snake along with further exposure to extreme heat?
 
DaveyFig said:
It is perfectly reasonable. In fact, I would ask for it myself. However, Yaz said he wouldn't waste money on a necropsy and then agreed to refund $300. He then implied that the buyer was using photos of a different snake to try to get money form him (and it is obviously the snake.) Then he asks for more pictures of the dead snake. That would be like David asking Yaz for more pics of the snake. Maybe Yaz could take one of the right side of the snakes for us? Oh right...that is impossible!
After agreeing to $300 with no necropsy, the buyer is now offered $250 and has to provide a necropsy?
Click to expand...

I understand your point but it's already after the fact, why not just be patient and confident instead of demanding? Personally, I can see how the demanding would provoke a little suspicion on my part.

This is turning into a crappy situation. Just curious, since the full necropsy paperwork will take 7 days or so, why not at least provide some type of paperwork? That may satisfy any doubt there might be that a necropsy was actually done (no disrespect, I'm a data kind of guy, and I've had my fair share of bad experiences with people on the internet). I'm sure there is a receipt or a report was made of the findings. I can't recall going to a vets office and not getting some type of document (be it a receipt with dates/procedure, etc). Just trying to be reasonable in all this.

--------------
John Graziani
 
The flight, the stress, the move, changing hands!! It pays to take your reptiles on expeditions and car rides kids!!! Stress em out!! Get it over with early in my book and expose any weaknesses!! I've had snakes with cancer in the end of all the what is it's and thousands later!! Ripleys believe it or not!!
 
john_ said:
I understand your point but it's already after the fact, why not just be patient and confident instead of demanding? Personally, I can see how the demanding would provoke a little suspicion on my part.

This is turning into a crappy situation. Just curious, since the full necropsy paperwork will take 7 days or so, why not at least provide some type of paperwork? That may satisfy any doubt there might be that a necropsy was actually done (no disrespect, I'm a data kind of guy, and I've had my fair share of bad experiences with people on the internet). I'm sure there is a receipt or a report was made of the findings. I can't recall going to a vets office and not getting some type of document (be it a receipt with dates/procedure, etc). Just trying to be reasonable in all this.

--------------
John Graziani
Click to expand...


David, do you have receipts and/or reports from the DVM? Could you please post those for us?
 
Well considering it was 71F when the box was delivered, and possibly David was not there to get the package considering it was delivered GARAGE, it could be that the boa was sitting there for along time and then stuck in a cage that was very hot and the shock of cold to hot did something to him. Then he overheated in the cage.

David, did you soak him after you got him? Was the water cold or hot?
 
Dean, my gurantees on sales are, Live arrival gurantee. However I only gurantee that if the buyer calls me IMMEDIATELY after delivery.

Which wanted to say that considering it was delivered GARAGE and he never called me like I REQUIRE which he agreed to (I had to call him, and talked to him almost an hour after the boa arrived). This deal wasnt done like I require so in all honesty I shouldnt pay for anything.

That snake could have been sitting there forever. Dont want to make assumptions but what if he said he got the boa and everything was fine but truly never was at his house until later sometime in the day. So that boa was sitting there all day in the garage (assuming the door was ajarred a little) or outside the garage. UPS stated that if the package was HANDED to someone like he said, that it would have been "Handed to man" "Handed to person".

This is very sketchy. Again heres the time frame:

TUESDAY
9:15AM: Boa delivered GARAGE
9:52AM: I called him, no answer so I left a voicemail
9:54AM: I called him, he picked up and said the boa was perfect and healthy

Didnt hear from him the rest of the day.

WEDNESDAY
Never heard from him

THURSDAY
3:56 PM: He called, and said the boa had mucus and he made a vet appointment for Fri.

Didnt hear from him the rest of the day.

FRIDAY
11:56 AM: He called saying the boa was dead

So from Thursday 3:56 PM - Friday 11:56 AM the boa died and looked as if his eyes were sucked out of him? There is NO way that he died that instantly and looked like how he did from pneumonia. MAYBE he had some type of pneumonia but he DID NOT die from it. I think the cage overheated massively for some reason and it killed him overnight. The pictures of the boa with the mucus from his mouth were taken Thursday based upon thats when David called me and told me about that, and then the pictures of him dead was taken Friday based on when David called me. So how he looked like in the mucus pics to the dead pics within less than a day, makes no sense at all.
 
Yaz23 said:
Dean, my gurantees on sales are, Live arrival gurantee. However I only gurantee that if the buyer calls me IMMEDIATELY after delivery.

Which wanted to say that considering it was delivered GARAGE and he never called me like I REQUIRE which he agreed to (I had to call him, and talked to him almost an hour after the boa arrived). This deal wasnt done like I require so in all honesty I shouldnt pay for anything.

That snake could have been sitting there forever. Dont want to make assumptions but what if he said he got the boa and everything was fine but truly never was at his house until later sometime in the day. So that boa was sitting there all day in the garage (assuming the door was ajarred a little) or outside the garage. UPS stated that if the package was HANDED to someone like he said, that it would have been "Handed to man" "Handed to person".

This is very sketchy. Again heres the time frame:

TUESDAY
9:15AM: Boa delivered GARAGE
9:52AM: I called him, no answer so I left a voicemail
9:54AM: I called him, he picked up and said the boa was perfect and healthy

Didnt hear from him the rest of the day.

WEDNESDAY
Never heard from him

THURSDAY
3:56 PM: He called, and said the boa had mucus and he made a vet appointment for Fri.

Didnt hear from him the rest of the day.

FRIDAY
11:56 AM: He called saying the boa was dead

So from Thursday 3:56 PM - Friday 11:56 AM the boa died and looked as if his eyes were sucked out of him? There is NO way that he died that instantly and looked like how he did from pneumonia. MAYBE he had some type of pneumonia but he DID NOT die from it. I think the cage overheated massively for some reason and it killed him overnight. The pictures of the boa with the mucus from his mouth were taken Thursday based upon thats when David called me and told me about that, and then the pictures of him dead was taken Friday based on when David called me. So how he looked like in the mucus pics to the dead pics within less than a day, makes no sense at all.
Click to expand...

You need to get over the "UPS said..." angle. I have had ALL carriers, UPS included, leave inaccurate descriptions in their delivery notes. I've received packages from the driver before he was out of his truck and the note said "front porch". These guys have like 4 minutes per delivery allocated to their schedule, they are anything but reliable and what they say in their delivery notes is pretty much useless. Sorry...
 
Well even if you elimante that possibibility and it was handed to the buyer and not left in or at the garage it doesnt matter or change what I believe happened. The time frame says it all in my opinion.

I will be speaking to my personal vet about this on Monday. I know there isnt a way for that boa to die from late Thursday afternoon to Friday morning and look like that. Something happened to him. He wouldnt have looked like how he did in the dead shots if it was pnuemonia. Sure he may have had pneumonia but he didnt died from that. Considering his eyes look completely gone and sunken and dried to the bone, it appears he was in a 150F cage or something and overheating caused him to die.
 
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