I would like to add some things for clarification. If anyone has any questions as to my breeding methods or the amount of animals I breed, you can feel more than free to ask any time. Just FYI, I am actually working with a people that I have help set up with breeders (so I know where they come from and what they have) and then I buy the babies back from them or trade them so they can get more high end dragons. I can only breed so many animals, and with the amount of animals that I go through, I cannot meet all the demand with what I breed alone. I have produced a little over 1500 babies so far this year, and have purchased dragons or traded the people I have set up with breeders for their babies, and I give them better animals to breed. This is the only times I make any trades or purchases is with people I know and have been dealing with. I did not know it was a problem to make trades at a show and sell animals, I was under the impression that was the meaning for their entire existance.
As far as my guarantee, it is in place for several reasons, to ensure the customer is well informed on how to take care of the animal and also if there is a problem with the animal that they contact me right away and not other breeders, vets, family members, etc. Although I do this, it does not seem to eliminate all problems unfortunately. My instructions are not always followed. This is why I try to work closely with anyone that buys a dragons and has any questions, concerns, etc.
When someone purchases an animal from us, they receive a receipt, a guarantee activation sheet, which states they are going to go on to my website and read all the care information and guildelines, and then send me an email with their information stating they have read the information and understand or they do not and why.
They also receive a hatch certificate, a DF drawing to hang up with their animal, and general care inforamtion to hold them over with the animal until they get to read all the information, and egg shells that I hatch the dragons from.
All of our animals are guaranteed for at least a 14 day period.
All animals adapt to changes in environment, etc differently. I can only help ease an animal into these changes, but I cannot control this, all I can do is stand behind my animals, and I believe its a matter of what you do when something bad happens that defines you and your business ethics. You cannot control bad or unfortunate things from happening.
We stand behind our animals 100%. We back them 100% and there is no one out there to my knowledge that can tell you differently. And yes it is hard to deal with first time beardie owners, but we have certain guildelines, care information ,etc that must be followed, but as long as this is done (and sometimes when its not) as said before, we back the animals 100%.
