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Bad Guy BEWARE! Ken, the owner of Exotic Pets LLC is not a reputable dealer!

Ken charged me an additional $20 to sex the snakes, then put them together!

Do you have a copy of the invoice where it states that you paid $20 for the sexing of the snakes?

Also you stated that these animals where INFESTED with mites, yet it took your vet to tell you that?!
Obviously you have never seen a mite infestation. You would know. You said earlier that you have been in this hobby for about 3 yrs so far, if Im not mistaken. So in 3 yrs of keeping reptiles you have not learned how to spot mites which really isn't hard, or learned how to treat them either, you haven't made any contacts that could help you with sexing since your arm maybe doesn't allow you to do the sexing. I breed boas, I know how to sex boas, when I decided to get a couple ball pythons for a side project I called up a buddy that breeds balls and lives right down the road from me. He was more than happy to help me out!
 
Denny. I replied early on in this thread regarding you having a buddy call Ken with an inquiry on multiple pairs of various species of snakes. After Ken spent a great deal of time sexing them all to verify whether or not he could fill the order your buddy then stated "after what you did to my friend with the Rosy Boas I'm taking my business elsewhere"....or something to that effect.

I have asked you to comment on that for now the third time yet you conveniently glossed over it each time. Your repeated silence in this regard speaks volumes. In your righteous indignation you seem to be unable to escape your myopic view of this entire transaction. The incredible immaturity shown in a ruse like that clouds any stance you could have had in this situation IMHO.

It is posts like this that have driven me from being a direct seller of offspring in a public market place such as this. I sold 14 Zonata at wholesale prices....for far less than their fair market value so as to not open myself up petty people such as yourself. I'll let the jobber deal with people like you. I did end up posting 2 lone animals here but offer free delivery in adjoining states so as to hopefully conclude any transactions face-to-face.

I'm sure I'm not the only small-time breeder who has seen all to much drama such as this take place and has opted out of the soap opera.

Bill
 
Do you have a copy of the invoice where it states that you paid $20 for the sexing of the snakes?

Also you stated that these animals where INFESTED with mites, yet it took your vet to tell you that?!
Obviously you have never seen a mite infestation. You would know. You said earlier that you have been in this hobby for about 3 yrs so far, if Im not mistaken. So in 3 yrs of keeping reptiles you have not learned how to spot mites which really isn't hard, or learned how to treat them either, you haven't made any contacts that could help you with sexing since your arm maybe doesn't allow you to do the sexing. I breed boas, I know how to sex boas, when I decided to get a couple ball pythons for a side project I called up a buddy that breeds balls and lives right down the road from me. He was more than happy to help me out!

I wish I knew a fellow breeder close by, but alas I do not. I know many that would be more than happy to help me out, I know, but they are not within driving distance :(

No, I have not to date had a case of mites. This is the first time. I did not catch them because my eyes are very bad. It even took the Vet a while to point them out to me. That's why it took me a while to get a good picture also....I had to enlist my wifes' help, and she HATES snakes! But the picture I posted clearly shows some on the snake, and that's after we have already started treatment.
 
Denny. I replied early on in this thread regarding you having a buddy call Ken with an inquiry on multiple pairs of various species of snakes. After Ken spent a great deal of time sexing them all to verify whether or not he could fill the order your buddy then stated "after what you did to my friend with the Rosy Boas I'm taking my business elsewhere"....or something to that effect.

I have asked you to comment on that for now the third time yet you conveniently glossed over it each time. Your repeated silence in this regard speaks volumes. In your righteous indignation you seem to be unable to escape your myopic view of this entire transaction. The incredible immaturity shown in a ruse like that clouds any stance you could have had in this situation IMHO.

It is posts like this that have driven me from being a direct seller of offspring in a public market place such as this. I sold 14 Zonata at wholesale prices....for far less than their fair market value so as to not open myself up petty people such as yourself. I'll let the jobber deal with people like you. I did end up posting 2 lone animals here but offer free delivery in adjoining states so as to hopefully conclude any transactions face-to-face.

I'm sure I'm not the only small-time breeder who has seen all to much drama such as this take place and has opted out of the soap opera.

Bill


Hello Bill,

Being friends with Ken I don't blame you for wanting to protect his reputation. However, in this case, he was definitely in the wrong....I could excuse the sexing, maybe, but not the mites!

As far as me putting my buddy up to wastng Kens time....A close friend/breeder was ready to make a purchase from Ken. We were in chat on Yahoo when I found out, and I told him my story. He is a friend of mine, like you are to Ken. He cancelled his order and will no longer do business with Ken either. I did NOT put him up to it, he made his choice after listening to his "friend".

-Joe

PS. Have you seen my pic of the mites?
 
Ok...I don't know the OP or Ken at all...but this thread makes my fricken head hurt...

Am I crazy or did I just miss the picture of mites??

weather or not you can figure out how to post the picture here is not an excuse for us to just take your word on the mites...so at this point in time...its an unsupported claim with no proof....if you can prove the mites...you may have a case on that end

pics or it didn't happen *shrug*

But please learn your terminology in this hobby...buying a "sexed" pair of snakes means you will be getting one male snake and one female snake...thats what you got

buying a sexed pair of snakes does NOT mean the breeder needs to separate and identify when shipping unless it was requested in the first place (in fact I know many people who DO request them be packed this way...they know to REQUEST IT NOT EXPECT IT)
Some people separate the snakes inside the box...others do not...I have received packages both ways many many times

you did not specify that you wanted them separate and labeled...so you actually have no claim on that...he has no way of reading your mind on how you want them shipped....and it doesn't matter what you think the "norm" in the industry is, because everyone ships differently....next time you should make sellers aware of all of your requirements before you give them any money.
 
Well Denny, another bunch of posts, some true, some half truths and then there are the outright lies. First, you and I have spoken on the phone twice. Once when you placed the order, and once when you asked me to tell you which snake was which. I'm sorry if I put you on hold. Sometimes I have customers standing in front of me and I need to take care of them first. I should have got your phone # and called you back at a later time. Sorry, I was not trying to be rude. Once again, nowhere, in that one phone call or in any emails did you ever mention mites. Yep, I did get an email from you dated 10-1 about the mites. Keep in mind that I close at 7, and I don't have a computer at home. I was off on Sunday, and only became aware of this thread late last night when my wife had to go on the stores screename to look up something she needed. Otherwise I woudn't have known any of this until about right now.

I never charged you $20 to sex the snakes. I don't do that. If you buy a snake from me, on the net or in the store, I automatically sex it for you. If, however, you bring a snake into my place that did not come from me, I charge $5 to sex them. And, there is an invoice in each and every shipment I send out. It is a printed invoice with your copy of the credit card transaction stapled to it. Everytime. If someone pays with a money order, there's just the reciept. Yours would have had your name, fed ex tracking #, what you bought and the price (just the pair of snakes), and the shipping cost. You sir are a lier. It's to the point now that I won't trust anything you say anymore. You gave the snakes the mites! There, how's that? Don't make me go all Monty Python on you. It would not be pretty, and the Mods will get mad at me. :D

If anyone else here that's bought anything from me, and is not currently pissed at me;) could please verify that they got an invoice just the way I described with thier shipment, that would be great. I'll see what I can do about the emails. I was actually going to do the same thing Denny did to post them, so they'd be in a nice neat orderly fashion. I might have to get Kim to help me. Computer wiz I ain't.
 
OH! last thought

its not Ken's problem that you, in this hobby, cant sex a snake. Even if you did request him to sex them for you, you didn't request him to separate and label them for you to identify. It is not his responsibility to know your lack of experience with sexing snakes.

I would suggest learning how to sex a snake....OR....stop trying to bust the money outta your seller to pay the vet bill you require because you cant sex a snake.

That would be like me trying to charge the person who sold me my dog because I cant clip his nails without taking him to a groomer....I mean come on now...
 
I'm sorry, but this is going to have to do for now until Kim shows me how to do it the right way

This is my first email to Denny:

Joe, they are a sexed pair. I guarantee it. I'm not willing to pay the $40 to have them probed. If you are unhappy with the snakes, please send them back and I will give you a full refund for the price you paid for them. Or, send them back and I'll probe them for you, put them in separate container and send them back to you, which would cost more then the probing a vet would for you. I'm at a loss as to what else to suggest, except perhaps have one of your friends that knows reptiles to probe it for you. It only takes 30 seconds. Or I can sell you a set of probes and mail them to you.

Thanks, Ken
Exotic Pets LLC
2410 N. Decatur #160
Las Vegas NV 89108
(702) 631-7387
fx (702) 631-7367
www.Exoticpetslv.com
 
I didn't save his first couple emails, but this is the second one I sent him

I'm sorry to hear that. I send you a perfect pair of properly sexed snakes, as you requested, and this is what I get for it? You never said you needed them boxed separately and marked by sex. If you had, I would have been more then happy to do that. I see no blame on my part. I also have a huge following, but it really doesn't matter. I provided you with exactly what you asked and paid for. They are great snakes, and should prove to be an asset to all your breeding projects. Hammering me for doing nothing wrong will just be silly on your part. Do what you feel you need to do.

Thanks, Ken
Exotic Pets LLC
2410 N. Decatur #160
Las Vegas NV 89108
(702) 631-7387
fx (702) 631-7367
www.Exoticpetslv.com
 
Well Denny, another bunch of posts, some true, some half truths and then there are the outright lies. First, you and I have spoken on the phone twice. Once when you placed the order, and once when you asked me to tell you which snake was which. I'm sorry if I put you on hold. Sometimes I have customers standing in front of me and I need to take care of them first. I should have got your phone # and called you back at a later time. Sorry, I was not trying to be rude. Once again, nowhere, in that one phone call or in any emails did you ever mention mites. Yep, I did get an email from you dated 10-1 about the mites. Keep in mind that I close at 7, and I don't have a computer at home. I was off on Sunday, and only became aware of this thread late last night when my wife had to go on the stores screename to look up something she needed. Otherwise I woudn't have known any of this until about right now.

I never charged you $20 to sex the snakes. I don't do that. If you buy a snake from me, on the net or in the store, I automatically sex it for you. If, however, you bring a snake into my place that did not come from me, I charge $5 to sex them. And, there is an invoice in each and every shipment I send out. It is a printed invoice with your copy of the credit card transaction stapled to it. Everytime. If someone pays with a money order, there's just the reciept. Yours would have had your name, fed ex tracking #, what you bought and the price (just the pair of snakes), and the shipping cost. You sir are a lier. It's to the point now that I won't trust anything you say anymore. You gave the snakes the mites! There, how's that? Don't make me go all Monty Python on you. It would not be pretty, and the Mods will get mad at me. :D

If anyone else here that's bought anything from me, and is not currently pissed at me;) could please verify that they got an invoice just the way I described with thier shipment, that would be great. I'll see what I can do about the emails. I was actually going to do the same thing Denny did to post them, so they'd be in a nice neat orderly fashion. I might have to get Kim to help me. Computer wiz I ain't.

Again, Ken, you are spewing lies to cover yourself!

We spoke on the phone several times, definitely not just twice, and definitely Saturday when I told you about the Vet finding the mites. That's when you told me I must have given them to them and you would no longer accept the snakes back.

AND yes, you made it perfectly clear it was an extra $20 to sex the snakes, $10 each...not $5 as you stated. If I didn't pay the sexing fee, you would just pull any 2 snakes and could not guarantee the sexes.

AND, there was no invoice in my box, ONLY the snakes. If this is your practice to send an invoice, then you made yet another mistake.

It must be nice to have a helper to compile your notes. I'll let you do it then....just be sure not to omit or change anything because I will proofread EVERYTHING.

You sir, not me, are the liar!
 
3rd email from me

Joe, if you are this unhappy with the snakes, why don't you just send them back as I suggested for a full refund? The offer is still open. Otherwise, do whatever you like. I'm not worried at all about your attacks on me or my company. And since I won't really know if someone decides to buy from me or not because of your efforts, once again it won't keep me awake at night. I stand by my packing and shipping, no matter what you feel. The animals arrived safe, on time, and in perfect health. Had you specified you wanted them separated and marked by sex, I would have been more then happy to do that. I was not aware that you are inexperienced to the point that you are not able to do something as simple as probe a snake.

I've got a pretty good reputation, and once again, my actions here are professional and fair, and I stand by my conduct. No need to respond to this unless it's to arrange shipping the snakes back. Have a good time.

Thanks, Ken
Exotic Pets LLC
2410 N. Decatur #160
Las Vegas NV 89108
(702) 631-7387
fx (702) 631-7367
www.Exoticpetslv.com

and his reply

You’ll pay for return shipping?

and mine to that

I know this is just going to fan the fire, but no, I won't. They are perfectly good snakes, perfect in every way. They are properly sexed. I will refund what you paid for the snakes in full. The shipping is all yours. After the way you've treated me in your emails, it's amazing that I'm willing to even take them back. Let's not push it, shall we? I doubt you will respond favorably to this, but there's not much I can do about it. I don't mind taking the snakes back, but I will not go in the hole over something that is not my fault. I do hope you understand. Somehow I doubt you will. Take care.

Thanks, Ken
Exotic Pets LLC
2410 N. Decatur #160
Las Vegas NV 89108
(702) 631-7387
fx (702) 631-7367
www.Exoticpetslv.com
 
My husband and I are very impressed with how well Ken has handled this thread.
No, we haven't done business yet.....YET, but just possible that we will be.
 
Sorry Denny, not buying it. The timing of your buddy's inquiry is just toooooo coincidental to be believed as anything but a childish attempt at "revenge". Guess you got over on Ken big time. Sheesh man, grow a pair and move on.

Bill
 
I know of no other way on here to post the photo other than to post it on my profile gallery. That is where I put it. I can see it there.

Well thats so awesome that you can see it :shrug01:

Sadly I cannot...I'm assuming only people on your fauna friends list can see your pictures

you may wish to resolve that....I'm sure you can edit it in your account somewhere
 
he responded with:

Yes, I do mind. Nobody out of all of the other breeders I have pooled so far have “ever” heard of someone “reputable” packaging a sexed pair together. They are always separated and plainly marked. It is not up to the buyer to have to ASK for this to be done.



This was YOUR blunder sir. The return shipping, or the sexing fee, one of the two should be out of YOUR pocket….not out of MINE! I bought a “sexed pair” and I have no idea what I have.



Good day sir.

and I said:

You have a sexed pair. I'm not sure who you are poling, nor does it really matter. I am sorry that you can't sex them. I don't understand how you will perform your "breeding projects" without knowing something as basic as sexing a snake. Obviously emailing back and forth is not going to do us any good. I wish you luck and truly wish there was something I could do for you to help you in your dilemma. They are great snakes and should make great breeders, if you can figure out how to do it. I won't be responding to your emails anymore, unless it's something positive. Take care.

Thanks, Ken
Exotic Pets LLC
2410 N. Decatur #160
Las Vegas NV 89108
(702) 631-7387
fx (702) 631-7367
www.Exoticpetslv.com

and he said:

Ken,



I have stopped short of reporting you on the forums, although I have written a few negative reviews on various boards and broadcast my experience to my fellow breeders, customers and suppliers.



I understand you’ve already lost 3 sales from people that would have bought from you.



Best regards,



Joe

and I, getting a little peeved, replied

Lol. Whatever. I have lost no sales that I know of. Some guy was racking up a list of animals that started to total in the thousands. Half way through sexing hognose snakes for him I figured there was a chance this guy was full of it and wasting my time. But I did my job, as usual. Of course now I know that you just put him up to this, and far from wasting my time, I actually came out ahead by now knowing exactly how many male and female hognose snakes I have. It will speed up selling them for sure. Thanks. You have no clue. I get about 80 emails a day, and about 50 or more phone calls about my kingsnake ads. I'd say that about 10% of these actually result in sales. The rest is just plain old retail. It's the way it goes. It's just a car lot. One out of every 10 people any salesman speaks to might buy something. It's the way of retailing. I'm used to it. And I'll never know if anyone decided not to buy from me because of you. I might have some people contact me that say they won't buy from me because of you, but then again, it's also doubtful they ever would have. They are just contacting me on your behalf. I'll never know. It's like saying I'll miss something I never had. How could I miss it? I did read your yelp thing, and all in all, it was completely accurate. One sided, but that's to be expected. I don't really have a problem with it at all, since it is indeed factual. Much better then some of the over reviews on the thing. Thanks for at least being honest. I'm an honest businessman and I have never screwed anyone in my life, and I never will. I stand by my business practices, and once again, as I've told you before, I did nothing to deserve your opinion of me. Once again, sorry this can't seem to be resolved. I would figure with all these breeder friends of yours, one of them could come up with a set of probes and help you out. If you were here, I sure would probe them for you happily. I wish there was a way to do it without costing either of us money, but I don't see that as a possibility. You know, I could have just lied to you, and said, hey, the big one is the male. I could have, and you'd never know, at least for several years. But I don't lie, and have no reason to. It would have been a horrible waste of your time if I was wrong and you ended up putting females together for the next couple years. It seems being honest didn't pay off too well for me, huh? Such is life. It's Saturday and the store is filling up, so I have to go now and make a living. Take care.

Thanks, Ken
Exotic Pets LLC
2410 N. Decatur #160
Las Vegas NV 89108
(702) 631-7387
fx (702) 631-7367
www.Exoticpetslv.com
 
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