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Bad Guy Urban Albino guarantee/worthless

David Reid said:
If he says he did not send you the dead snake, and you say he sent you the dead snake, and it is not the one in the ad, the one in the ad has to be somewhere.

Dave
Click to expand...


Perhaps it is alive and happy in Shawn's collection?
 
Just kinda wondering the validity of a fedex statement? for them to know you were shipped a dead snake, that it was dead in the package means either they opened it before you did, or that you opened it up in front of them. Otherwise it is a "filed claim" (like when you receive a broken package and call them to tell them the package at your doorstep was damaged in transit) that you received a dead snake, not a statement that they knew that the snake was dead when they had it in shipping.
So please post the fedex statement and explain a little further if it is a claim you made to fedex, or a statement by them that they witnessed the snake dead in the package.
Just looking for a little clarification.... and possibly a copy of the statement.
 
I am able to verify the condition of the snake shortly after receipt by Shawn. It was a truly heartbreaking vision. The shipping box containing the snake was outside as the smell of decomposition was overwhelming even from a distance. The snake was very mushy and the deli container, packaging material and shipping box had excessive amounts of what appeared to be bodily fluids throughout. It definitely was not the same snake that Shawn had chosen from the advertisement. Unfortunately, the biggest issue was that the live arrival guarantee was not being honored by the seller. According to the text messages that I read, Michael stated that the snake Shawn had shown in his picture as doa was not the same snake that he had shipped and therefore he would not honor his guarantee. I know for a fact that Shawn has never owned a pied and has been wanting one for years. Neither he nor anyone else that he knows had a dead piebald laying around nor has he ordered any others...ever. It's crushing to watch someone go from bouncing off the walls in anticipation for his dream snake to arrive to absolutely heartbroken. Shawn is a hardworking man who has made sacrifices and worked hard to get the snake he has always dreamed of yet it is so much more than simply losing a substantial amount of money...it's a crush to the soul. I hope that this situation can eventually be resolved and although I don't think that it will ever be forgotten nor do I think the scars will ever disappear, I hope something will happen to make it hurt just a little less.
 
WtGreg said:
*** I said "validity" when I meant "value."
Click to expand...

When he told me about notating it with Fedex and had a statement from from them. I advised him to send it to me. He did, it appears like a print page off a computer screen. Doing the conversation he told me he opened it at Fedex. They didn't open it themselves. After thinking about it some more he could have easily switched out the snakes then went back in and asked her to place comments.

I take pictures of all my pieds and they are labeled and their tubes are labeled. That died snake is NOT one of mine and not the one I shipped.

Michael Castillo
 
deerslayer said:
I am able to verify the condition of the snake shortly after receipt by Shawn. .
Click to expand...

No one is contesting that there is a dead snake. What needs to be shown and has not, is that the seller shipped this snake. There could have been a switch pulled; and Shawn may have the original shipped snake at home in his collection.
I've asked a couple times for Fedex paperwork, and someone pointed out the difference in weights. Let's see the weight Fedex posted of the package, and the weight of the empty box.
 
PoohMac said:
When he told me about notating it with Fedex and had a statement from from them. I advised him to send it to me. He did, it appears like a print page off a computer screen. Doing the conversation he told me he opened it at Fedex. They didn't open it themselves. After thinking about it some more he could have easily switched out the snakes then went back in and asked her to place comments.

I take pictures of all my pieds and they are labeled and their tubes are labeled. That died snake is NOT one of mine and not the one I shipped.

Michael Castillo
Click to expand...

Michael
Did you ship to his house, or to be held at the fedex center?
To be direct about my point in asking this, if he picked it up at the center, the package could have smelled and he may have opened it there, adding merit to him.
If he had it shipped to his house, then the idea of the possibility of switching the snake receives the merit (thus to you) and takes away from the value of the fedex statement in my opinion, as they would not have seen it opened in front of them
 
Michael asked me to post this, he was not sure how to do it:
 

Attachments

  • PIED10FEDEXRECEIPT.JPG
    PIED10FEDEXRECEIPT.JPG
    115.3 KB · Views: 788
hello,

Information received. I'll be shipping him out late tomorrow evening.

Michael Castillo



--------------------------------------------------------------------------------
From: Naomi Burget <[email protected]>
To: UrbanAlbino <[email protected]>
Sent: Tuesday, March 13, 2012 6:51 PM
Subject: Re: Message about: 2011 Pied Males



Fedex express. 6997 Patton Boulevard Northeast, Moses Lake, WA 98837

To: Shawn Paszkeicz 509-760-8968
Hold for pickup.Please let me know when he ships, Thanks a lot. Cant wait to see him.

From: UrbanAlbino <[email protected]>
To: Naomi Burget <[email protected]>
Sent: Tuesday, March 13, 2012 11:46 AM
Subject: Re: Message about: 2011 Pied Males



Yes, I can ship as long as u PayPal Tonight I can have him out tomorrow evening.


Nice talking to you.


Mike

Sent from my UrbanAlbino's iPhone

On Mar 13, 2012, at 1:20 PM, Naomi Burget <[email protected]> wrote:


I will have to do a bank transfer after work before i can pay. I can pay paypal tonight you will have the money in the morning. Can you ship tomorrow?

Call me if you have time. Shawn 509 760 8968

From: Michael Castillo <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Tuesday, March 13, 2012 10:10 AM
Subject: Re: Message about: 2011 Pied Males



Hello,

I just weighted him and he is 206 grams.

I've been shipping out allot of snakes this week due to me holding them for customer because of cold weather. I've shipped to IN, VA, NY, NJ, CT, SC, WA , IL etc and they've all arrived save and sound.


Based on your phone number area could your in WA. Just let me know what day looks good to ship out.


Michael Castillo
www.UrbanAlbino.com
 
WtGreg said:
Michael
Did you ship to his house, or to be held at the fedex center?
To be direct about my point in asking this, if he picked it up at the center, the package could have smelled and he may have opened it there, adding merit to him.
If he had it shipped to his house, then the idea of the possibility of switching the snake receives the merit (thus to you) and takes away from the value of the fedex statement in my opinion, as they would not have seen it opened in front of them
Click to expand...

Hello,

This was a Fedex Hold for pickup. He did tell me on the phone he thought it was dead because of the smell. I did feed all my hatchlings Monday and Tuesday when I pick up my order from Big Cheese. I even called him after I shipped that he could regurg. his meal and that not to feed him for 5-7 days if that happens.

I sent Lucille a copy of the Fedex Receipt so he can post and show the weight of the box which in included's heat pak, packing paper etc etc


Michael Castillo
 
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