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Bad Guy unhealthy / abused animal from LLL Reptile!!!

Scott Wesley, I will attempt to address everything you’ve mentioned so that there are no misunderstandings. First off, when I called yesterday and spoke to Kate about overnighting the supplies (vitamins, appetite stimulant, ect. Ect.) I DID mention that it was for the anaconda I bought from yall and I DID mention the current state the snake is in and how he was when I first pulled him from the box. Now Scott, I apologize for slandering LLL’s name in such a way with my thread here, really I am sorry, but I would like you to understand that it was because I was freaking out over the snake’s poor health, and I would have to be an idiot to think that the anaconda is in such bad shape from a couple days of bad weather for the simple fact that he looks like a hot dog loosely wrapped in a blanket. I was NEVER MADE AWARE of the fact that the anaconda is indeed wild caught, which Kate just verified over the phone. That’s not a major deal but thought it was worth mentioning anyways. Kate has been super helpful with all her advice, including trying the technique of using chicken broth to scent the rodents. BUT I have called TWICE in the past week and dealt with two different guys who were more than simply “less than helpful”. I don’t know their names but… the first call was I asked him WHAT the anaconda was eating before shipment and HOW he was being fed. I detected a lot of irritation in his voice stating “just put him in the tub with a mouse and check on him later”. He sounded very anxious to get off the phone, like my concerns didn’t matter at all. The second guy I’m referring to was pretty much the same way, and his only advice was to use tap water in his bowl… really? I mean… really? That’s it? yeah, amazing advice for a malnourished snake refusing to eat and barely making any movement at all in over a week, just make sure I use tap water, that will solve everything. I never told Liz or ANYBODY ELSE that this snake was improving, that is false, I never said that. I might have said something that got twisted and reworded, I do not know, but I never said anything in similarity to the snake’s health and/or overall state getting better whatsoever. From Kate I have had an amazing customer experience, and I am taking all her advice to heart, but from at least a couple other LLL employees… not so much. Again I apologize for the slandering of your company’s name, perhaps I did overreact a bit and jump to conclusions ever so slightly. The snake’s poor health is stress on top of more stress. In conclusion Kate has an email addressed to her attention including pictures of the anaconda in his current state (which has not improved in any way, shape or form in the past week), and if Snake-Queen wants to post the pics I am also emailing them to her as well, and thank you Melissa for being so helpful, I really appreciate both you and Kate’s help with this.
 
I am posting the pictures Jade sent me. They were very dark, so I ran them through Paint Shop - One Step Fix & resized them.
 

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I bought him on the 21st so I've only had him for a week now. He was shipped to me from wherever LLL is located so I'm assuming California.
Wow, this is really a crying shame. A business as big as they [ LLL reptile ] are to be that negligent and ship out a sick animal to a customer like that. I hope to see you get all your documents together photos , receipts, invoices and all your email conversations and text messages so you and Fauna can get this resolved. I know this is a shock to a lot of people. Start out by calling your credit card company and request a inquiry of the charges and request a charge reversal ! Stay in peace and not pieces !!!!! A.C.
 
From what I could gather from the pictures, the snake is very dehydrated & possibly thin. You can see the loose skin and how dry it appears.

LLL seems to want to work this out. Work with them & give us updates.
 
I apologize if the answer to this should be clear to me, and my intention is not to accuse anyone of wrongdoing, but are anacondas not part of the species restricted to sell/ship across state lines?

Give him some panacur, just a drop & little flagyl to help his appetite, if he is wild caught he should be treated for parasites.

I know we all feel bad about this case and hope for a positive and speedy resolution! Never give medication to a dehydrated , malnourished animal! We first have to rehydrate and get him nutritionally on the upswing. He is not feeding right now so we have to start with giving fluids orally and by allowing him to soak in a appropriate sized bowl. Solids and medication after that. Keeping my fingers crossed! A.C.
 
Thank you everyone who has helped, given kind words or good advice. I am working with LLL to get this resolved. I'm not going to answer any questions that were answered in my original post. Many of you are asking invalid questions which you wouldn't be asking if you simply READ before speaking. The animal in my care is in a current malnourished/dehydrated state, came to me that way, has nothing whatsoever to do with shedding, mites, or his environment. This is a very stubborn and stressed WILD CAUGHT snake. LLL, Kate in particular, is doing all they can to help, and I am very grateful for that. Yes they shipped him to me in this state BUT I've come to the conclusion that at least the scars are due to just being a wild caught animal, which isn't the fault of LLL. Yes LLL is to blame for a couple of things BUT not as much as I originally had thought. A wild snake is a wild snake, plain and simple. I feel like I'm doing all the domesticating myself, but the situation is being resolved, slowly but surely.
 
Unhealthy/ abused animal from LLL Reptile

Thank you everyone who has helped, given kind words or good advice. I am working with LLL to get this resolved. I'm not going to answer any questions that were answered in my original post. Many of you are asking invalid questions which you wouldn't be asking if you simply READ before speaking. The animal in my care is in a current malnourished/dehydrated state, came to me that way, has nothing whatsoever to do with shedding, mites, or his environment. This is a very stubborn and stressed WILD CAUGHT snake. LLL, Kate in particular, is doing all they can to help, and I am very grateful for that. Yes they shipped him to me in this state BUT I've come to the conclusion that at least the scars are due to just being a wild caught animal, which isn't the fault of LLL. Yes LLL is to blame for a couple of things BUT not as much as I originally had thought. A wild snake is a wild snake, plain and simple. I feel like I'm doing all the domesticating myself, but the situation is being resolved, slowly but surely.
That's great! Hope all gets resolved to your satisfaction. Next time you are ready for another green anaconda check with the guys at "awesome anacondas" They have the healthy, captive bred little big guys! Very healthy! Leave the wild ones in the wild brother. Just a IMO. Best Wishes and good luck! I think their web is www.awesomeanacondas.com :iagree:
 
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