Reptster.com experience with show sponsorship not good

[Kingetula]

One thing I want to put out there, whether I need to or not, is that I see many people saying they are thinking about NOT using his service because of this issue. One thing I do NOT do is play the 3rd grade games of "if you like him you can't be my friend" sort of mentality. The savings with his services are pretty good, and, as my friend Gina said to me in an email over this, that is tough to pass up in today's economy where shipping is making business tough for us breeders. I just want it known that I am in no way asking anyone to boycott his services, and will have no grudges towards anyone that does make the decision to continue to use his services. I am not sure WHY I feel the need to say that, but I just do.

IMO I don't want to risk getting burned. I see the lack of concern by Mr. Young here. What if I paid too much at Reptster and when I call or email for a refund will I also get ignored? From what I hear (in a previous post) he has done this before) I may use Reptster and never have an issue but it appears if I do I may not get my money back. (maybe I will but right now I see RED FLAGS, use at your own risk)

 

[DavidYoung]

I will have a full response with the few email Kelly has left out but more importantly the phone conversations highlighted. A few of you on here know me from the business and know that I like the phone better, its faster and more effective. It will take me an hour to post all that I hae and I dont have that time right this second. We are shipping over 100 packages a day right now (over 4000, 3 incindents and no doa's by the way).

Just to show a point about the boi. Look how out of hand this has gotten. There is a second acqusation but no second mention of it? And everyone is fighting over opinion and not fact. Based on part of the emails and very little mention of the phone calls. No matter how right some of you think you are it is still your opinion. Check this out for my full thoughts onthe boi and why its not on my top priority over all the work I have to do for Reptster.

http://www.reptster.com/reptphorum/viewtopic.php?t=766

I will be back maybe later tonight. But in the short the price for a startup show is wasy too high, when we first talked it was 250 and then jumped. I will cover and show that later.

Thanks,
David

 

[DavidYoung]

Sorry I misspelled and did not check. I am in a hurry.

 

[Kingetula]

 

[Mooing Tricycle]

I will have a full response with the few email Kelly has left out but more importantly the phone conversations highlighted. A few of you on here know me from the business and know that I like the phone better, its faster and more effective. It will take me an hour to post all that I hae and I dont have that time right this second. We are shipping over 100 packages a day right now (over 4000, 3 incindents and no doa's by the way).

Just to show a point about the boi. Look how out of hand this has gotten. There is a second acqusation but no second mention of it? And everyone is fighting over opinion and not fact. Based on part of the emails and very little mention of the phone calls. No matter how right some of you think you are it is still your opinion. Check this out for my full thoughts onthe boi and why its not on my top priority over all the work I have to do for Reptster.

http://www.reptster.com/reptphorum/viewtopic.php?t=766

I will be back maybe later tonight. But in the short the price for a startup show is wasy too high, when we first talked it was 250 and then jumped. I will cover and show that later.

Thanks,
David

I am glad you have posted. And will be addressing Kelly. I along with other members here, thought that you may be extremely busy. While thats no excuse to not respond to her calls or emails, regardless of how you felt about the price of the show, i feel it at least gives an explanation.

I do not think of you as a bad guy. A person can back out of a deal at any time before money is exchanged ( is it right? probably not depending on the circumstances, but you cant burn someone alive for it either.) If she had not seen the money from you, she should not have advertised before hand.

 

[MiIguanaLvr]

I am glad you have posted. And will be addressing Kelly. I along with other members here, thought that you may be extremely busy. While thats no excuse to not respond to her calls or emails, regardless of how you felt about the price of the show, i feel it at least gives an explanation.

I do not think of you as a bad guy. A person can back out of a deal at any time before money is exchanged ( is it right? probably not depending on the circumstances, but you cant burn someone alive for it either.) If she had not seen the money from you, she should not have advertised before hand.

JMHO but people do supply services for others all the time without pre-payment. Most of the time a payment is made AFTER the service is supplied.

For example, I train dogs, mostly private lessons, and I do not get payment until after I have been to someones house and provided the agreed upon service. I just do not think that payment after the service was provided would have been unheard of in this situation. Especially if the service was being supplied by someone brand new in putting on shows.

 

[LakesideBoas]

Just remember, David, the folks here on the BOI are some of your prospecive customers.

If the fact that this issue was brought here is your excuse for not replying then I think you better re-think your opinion. You had trouble communicating with Kelly long before she brought the issue here and I reiterate; all you had to do was say something to her before this (y'know-communicate-sheesh!) and this thread would be a non-issue.

If you thought the price agreed upon to promote the show was excessive then you might have mentioned that a while ago. (Y'know-communicate) She has tried to give you your money's worth in advertising and I feel she has, have her send you an invoice for her time and printing costs and see just how close she's come to your original $750 quote, I'll bet it's fairly close.

Sounds to me like you don't really give two shakes what we think here on the BOI. You are entitled to cut your nose off to spite your face. It also sounds like you found an excuse in Terry's posting and now have the bit in your mouth and are running with it. You are entitled to that also.

I just don't have a single idea why a simple sentence like: "Kelly, we really need to discuss the original sponsorship agreement as I'm thinking the original amount is not appropriate" could not have been made weeks ago thereby saving my fingers from all this typing?

BTW, it took my 15 seconds to make up and type a theoretical quote from you. I'll bet it would have taken you less time to send her an original.

One sentence.

That is all it takes to get Kelly to listen to you.

One sentence.

And we most likely wouldn't be here.

One sentence.

How hard is that, David?

 

[Kingetula]

I am glad you have posted. And will be addressing Kelly. I along with other members here, thought that you may be extremely busy. While thats no excuse to not respond to her calls or emails, regardless of how you felt about the price of the show, i feel it at least gives an explanation.

I do not think of you as a bad guy. A person can back out of a deal at any time before money is exchanged ( is it right? probably not depending on the circumstances, but you cant burn someone alive for it either.) If she had not seen the money from you, she should not have advertised before hand.

Unfortunately people’s words don't mean SHHH (crap) these days and I'm sure the OP will not make the same mistake twice. However a man should at least call and say tell the other party what is going on so changes can be made and not left believing they have an agreement. With that said they are probably both at fault but I think leans on Mr. young a bit more but again we live in a world where you get the money first and contract or a dept before service is given. Again the OP will probably not make this mistake again

 

[Mooing Tricycle]

JMHO but people do supply services for others all the time without pre-payment. Most of the time a payment is made AFTER the service is supplied.

For example, I train dogs, mostly private lessons, and I do not get payment until after I have been to someones house and provided the agreed upon service. I just do not think that payment after the service was provided would have been unheard of in this situation. Especially if the service was being supplied by someone brand new in putting on shows.

I can see that. And it makes total sense, but in this case, Being online, I feel that one should wait until they see the money before going through with a transaction.

Again, its all coming from ones own perspective. and thats just my personal opinion on it, as that is how i would do things with someone i dont know.

I mean, was this guy difficult to contact to begin with? or did communication break off AFTER the agreement was made? That would also make a difference to me.

Good call though. Good Call.

 

[mvite]

Just remember, David, the folks here on the BOI are some of your prospecive customers.

Don't sweat it, DY! It won't change my buying habits. I have a Fedex account and am an approved reptile shipper.

You don't have to worry about losing my business by ignoring the BOI! You go, buoy!!!!

 

[Mooing Tricycle]

Unfortunately people’s words don't mean SHHH (crap) these days and I'm sure the OP will not make the same mistake twice. However a man should at least call and say tell the other party what is going on so changes can be made and not left believing they have an agreement. With that said they are probably both at fault but I think leans on Mr. young a bit more but again we live in a world where you get the money first and contract or a dept before service is given. Again the OP will probably not make this mistake again

Agreed.
Though...Some peoples word does mean something, there just arent alot of them anymore!

Kelly was never WRONG for advertising beforehand, it was just not wise to do so. i definitely think things like these, as much as it sucks for her, are good learning tools she can share with ANYONE setting up a new show though.

I dont think there are any bad guys here. Just a mistake that could have easilly been avoided if David just picked up the phone and said, "hey.... i thought about it some more, and im just not interested. Sorry."

But Hindsight is 20/20.

 

[SPJ]

But in the short the price for a startup show is wasy too high, when we first talked it was 250 and then jumped. I will cover and show that later.

Thanks,
David

I could have been $1 or $10,000...........That is irrelevent.
If you agreed to a certain price then you pay it since advertising had already been done.
If you felt the price was too high or that the agreed amount changed, you don't just ignore the person, you resolve the issue.
Post what you have because right now it looks like you agreed to a advertising, got said advertising, and just decided not to pay for it and ignore the situation.

 

[DavidYoung]

Ok. I will spend two more minutes on this before tonight.

The price was changing, multiple times.

250 then 750 then 250 then 750.

How can you pay something when the price keeps moving?

I will not argue here. I will post one more time when I have the time, maybe this evening, with the rest of the emails and conversations. And thats it.

Thanks,
David

 

[DavidYoung]

And the last two email from her were never received

 

[LakesideBoas]

Ok. I will spend two more minutes on this before tonight.

The price was changing, multiple times.

250 then 750 then 250 then 750.

How can you pay something when the price keeps moving?

I will not argue here. I will post one more time when I have the time, maybe this evening, with the rest of the emails and conversations. And thats it.

Thanks,
David

Cool! That paints this horse a whole different color. I really would like to see your end of the conversations, it would help me make in formed decision.

I think my biggest concern was that you said nothing at all. This thread would have been a whole lot shorter had you just said something yesterday- LOL!

I think you have a great idea with your new service and would love to utilise it someday. And regardless how you might feel about the BOI and Fauna, I did hear about it here and so did many others.

I don't know you and all I have to judge my opinion on is what I see here.

Look forward to seeing your side of the coin.

 

[kmurphy]

If she had not seen the money from you, she should not have advertised before hand.

Alicia I have to disagree with this statement a bit. If you're dealing with someone that is trustworthy then you shouldn't have to wait until payment in order to fulfill your part of the bargain. Personally I would have thought David, by reputation, would be trustworthy and I would have started on his say so. Hopefully there's an email where he said the price was too high, hold off on everything.

Unfortunately there are a lot of untrustworthy individuals out there so every one has to cover their butts. However, that's not (IMO) how business transaction should go.

 

[shrap]

First I want to say that there is absolutely no excuse for a complete lack of communication from David. NONE!

Now, before everyone goes off with a million assumptions (TOO LATE), David said he is going to post some information that is going to fill in some gaps that may have been left out. It is only right to see what else is presented before jumping to anymore conclusions.

David, say what you want about the BOI. There are plenty of people that jump in on these threads that are dumber than a box of rocks and most of us end up less intelligent just for having read what they posted. To be perfectly honest most of us completely ignore what those people have to say.

But there are also a lot of your peers, potential customers and business partners out here who are only going to make a judgment based on how the two parties involved handle the situation. Both parties can come out of these threads looking like roses, but if someone is not on the up and up they are going to get snagged by the thorns. And your peers and potential customers are going to see it for what it truly is.

 

[DavidYoung]

Real quick to clear this up. I have no issue with fauna. I strongly disagree on an open forum for the use of establishing a reputation. Read more into what I posted at the link to reptster. It does not establish transaction or any fact. Its is all opinion whatever way you look at it.

 

[kmurphy]

Question isn't there a way to get the tracking info on an email that was sent by you? If so could Kelly post it on her last two emails? I don't know how to do it. I tried with one of my emails and couldn't find anything so maybe it isn't possible.

 

[kmurphy]

Alicia I have to disagree with this statement a bit. If you're dealing with someone that is trustworthy then you shouldn't have to wait until payment in order to fulfill your part of the bargain. Personally I would have thought David, by reputation, would be trustworthy and I would have started on his say so. Hopefully there's an email where he said the price was too high, hold off on everything.

I read my post again and it may seem like I was saying the David isn't trustworthy. This is not what I meant. I apologize for any misunderstanding. I was attempting to speak generally to Alicia's comment and using this current thread as an example.