Reptster.com experience with show sponsorship not good

[BryonsBoas]

The allegation that David does not have a real contract with FedEx is deeply disturbing and extremely serious. I hope we see more follow-up aliong those lines and hopefully see some proof from David that this is, indeed, a legitmate operation he has going.

It would be better to hear it from David than one of his employees. Any one of his people may know some of the contract but doubtful they would know every detail unless David dropped the negotiations with FedEx in their lap to handle , leaving him to do nothing but sign his name when it was hammered out.

I would think that there would be some sort of agreement in place. FedEx may not have an over abundance of bright employees but with 4,000 packages shipped, even their dimmest employee should have taken notice somewhere and caused a stir if it was a problem.

Here we are how long after FedEx agreed to ship reptiles and there are still problems with employees that don't know we can? If there wasn't an agreement in place and this was all under the radar then I think FedEx is a tad denser than I thought before.

 

[ForkedTung]

I am also FedEx certified and granted shipping FedEx does not on occasion go without mishaps it's going to happen no matter who you are. Just out of curiosity have you had similar problems prior to using Reptster and if so how did you go about taking care of it? I mean to say, did you follow the same procedure with Reptster that you did when using your own account (thinking maybe the Reptster account number brought up a red flag as opposed to yours)?

Having had to deal with some issues on occasion I know what it is like to deal with FedEx Personnel. Just thinking you would have to deal with a middle man like David when an issue arises instead of directly with FedEx Representatives seems like it would just add to the headache. I know I would be able to argue my case stronger than someone else would.

Actually, this was my first time shipping with both accounts. I don't think it was the Repster account number that caught their attention. I think the young woman that took my package happened to notice my Lacy Act info., handwritten on the shipping label after I had left. Their local rep ( that called the next day) stated as much and noted that the whole staff there was afraid of the package.
***Also , anyone can feel free to call Kathleen Terzinski ( the phone # is in the original post) and ask her about what she told me.
During my only conversation with David I mentioned that I had called FedEx directly about this issue, but he didn't seem concerned about that. He just told me HIS rep would look into it as far as I know, due to a complete lack of communication on Repster's side, that did not happen.
Although if Repster does not have an actual partnership then I guess it would work like this:
I have a personal account with FedEx and an agreement with my FedEx rep to ship X # of packages per year, I get my "friends" (read: Repster clients) to ship using my account and my rep offers a HUGE discount on shipping because I'll be shippping so many packages through my account. I pass some of that discount on to my "friends" and I keep the rest. If there's a problem I don't want my "friends" to call FedEx or my rep ( who knows exactly what's going on) but rather take care of the issue myself. I'm just brainfarting here, but does this sound plausable?

 

[homegrownherps]

Actually, this was my first time shipping with both accounts. I don't think it was the Repster account number that caught their attention. I think the young woman that took my package happened to notice my Lacy Act info., handwritten on the shipping label after I had left. Their local rep ( that called the next day) stated as much and noted that the whole staff there was afraid of the package.
***Also , anyone can feel free to call Kathleen Terzinski ( the phone # is in the original post) and ask her about what she told me.
During my only conversation with David I mentioned that I had called FedEx directly about this issue, but he didn't seem concerned about that. He just told me HIS rep would look into it as far as I know, due to a complete lack of communication on Repster's side, that did not happen.
Although if Repster does not have an actual partnership then I guess it would work like this:
I have a personal account with FedEx and an agreement with my FedEx rep to ship X # of packages per year, I get my "friends" (read: Repster clients) to ship using my account and my rep offers a HUGE discount on shipping because I'll be shippping so many packages through my account. I pass some of that discount on to my "friends" and I keep the rest. If there's a problem I don't want my "friends" to call FedEx or my rep ( who knows exactly what's going on) but rather take care of the issue myself. I'm just brainfarting here, but does this sound plausable?

When David approached me to sign up for his "shipping program", one of many questions I asked, was if there were any problems with the shipping of a package, who would I call? He stressed the point that I would no longer deal w/ my FedEx rep. and to deal ONLY with him. This was one of a few issues that raised a red flag for me.

 

[shrap]

Did they ever say they were in partnership with FedEx or was that just an assumption?

David told me in a phone conversation, long before this thread ever came into existence, that he had an agreement with Fed Ex for this kind of service and he was/is working on a similar deal with UPS. So in the future Reptster will be able to offer either company as shipping option to its customers. Hope that answers your question, Dan.

Now for everyone else. As far as the allegations that David does not have any agreement with Fed Ex, based on the word of one Fed Ex employee, is completely jumping the gun.

I am a certified reptile shipper and have been told by more than one Fed Ex employee that they do not ship reptiles. I have stood there with my paperwork in hand was still told they did not ship reptiles. I literally had to call their live animal desk and their legal department right from the Fed Ex drop off office at the airport to resolve the matter.

So please people dont start with the assumptions and stupid allegations against David without actual proof. I am all for hammering David for what he did to Kelly, but lets keep it real folks and not hang a man for something that may not be true.

As I have said more than once over the years, I aint on any side other than the side of Truth and Justice. Right now there is no truth to the matter that David does not have an agreement with Fed Ex and there certainly is no justice in propagating that rumor or attacking the man or his business over it.

As much as I think David is a scumbag, I refuse to try to invent crap or run with rumors just to make him look worse. There is no truth or justice in that.

 

[The BoidSmith]

David told me in a phone conversation, long before this thread ever came into existence, that he had an agreement with Fed Ex for this kind of service and he was/is working on a similar deal with UPS. So in the future Reptster will be able to offer either company as shipping option to its customers. Hope that answers your question, Dan.

Now for everyone else. As far as the allegations that David does not have any agreement with Fed Ex, based on the word of one Fed Ex employee, is completely jumping the gun.

I am a certified reptile shipper and have been told by more than one Fed Ex employee that they do not ship reptiles. I have stood there with my paperwork in hand was still told they did not ship reptiles. I literally had to call their live animal desk and their legal department right from the Fed Ex drop off office at the airport to resolve the matter.

So please people dont start with the assumptions and stupid allegations against David without actual proof. I am all for hammering David for what he did to Kelly, but lets keep it real folks and not hang a man for something that may not be true.

As I have said more than once over the years, I aint on any side other than the side of Truth and Justice. Right now there is no truth to the matter that David does not have an agreement with Fed Ex and there certainly is no justice in propagating that rumor or attacking the man or his business over it.

As much as I think David is a scumbag, I refuse to try to invent crap or run with rumors just to make him look worse. There is no truth or justice in that.

Absolutely! Furthermore, please don't start calling Kathleen with questions about Repster and David Young. First, it would be highly doubtful she would answer them as that information is private, second even if she did, (and as Sammy states) it would have to be taken with a grain of salt.

 

[homegrownherps]

I will never use Reptster to ship anything, especially after all this (they couldn't offer me better rates than I already receive now) but if anyone considers using them to ship their reptiles, I personally would request something in writing to prove beyond any doubt that using reptster to ship is on the up and up.

 

[ForkedTung]

David told me in a phone conversation, long before this thread ever came into existence, that he had an agreement with Fed Ex for this kind of service and he was/is working on a similar deal with UPS. So in the future Reptster will be able to offer either company as shipping option to its customers. Hope that answers your question, Dan.

Now for everyone else. As far as the allegations that David does not have any agreement with Fed Ex, based on the word of one Fed Ex employee, is completely jumping the gun.

I am a certified reptile shipper and have been told by more than one Fed Ex employee that they do not ship reptiles. I have stood there with my paperwork in hand was still told they did not ship reptiles. I literally had to call their live animal desk and their legal department right from the Fed Ex drop off office at the airport to resolve the matter.

So please people dont start with the assumptions and stupid allegations against David without actual proof. I am all for hammering David for what he did to Kelly, but lets keep it real folks and not hang a man for something that may not be true.

As I have said more than once over the years, I aint on any side other than the side of Truth and Justice. Right now there is no truth to the matter that David does not have an agreement with Fed Ex and there certainly is no justice in propagating that rumor or attacking the man or his business over it.

As much as I think David is a scumbag, I refuse to try to invent crap or run with rumors just to make him look worse. There is no truth or justice in that.

Shrapp, I agree, although my intention was not to make him look worse, even though he did dis me with regards to my shipping problem, I put that out there with the heresay disclaimer, my opinion of FedEx'S word with a grain of salt and the option to contact Kathleen at the Live Animal Desk(same as you), and hear it for yourself, please call her when you get a chance( another number that should take you directly to her is 1-800-405-9052 #2), she was the ONLY one who WAS capable of straightening this mess out AND she actually returned my phone calls, twice, so that has to count for something...

 

[ForkedTung]

Absolutely! Furthermore, please don't start calling Kathleen with questions about Repster and David Young. First, it would be highly doubtful she would answer them as that information is private, second even if she did, (and as Sammy states) it would have to be taken with a grain of salt.

How is that information private if she shared it with me and ESPECIALLY if what she said was true? She was VERY adamant, almost irritated about the whole Repster thing, that's why I remembered it. actually BoidSmith,I was the one in my original post that said to take it with a grain of salt, meaning their word is to be highly suspect! but nevertheless there it is.

 

[deborahbroadus]

A good way to settle the matter would be for David to post a photocopy of his contract?

The way some people that have spoken to him respond, after seeing all the evidence in print makes me wonder if David has that legendary "Silver Tongue." I have heard of this talent of being able to get anyone to believe you simply by talking. Personally, after reading the posts of the people that have posted their experiences and reading David's own responses to others and lack of responses to questions....for myself, I am not quite ready to believe anything he said, just because he told someone else (ducks).

 

[BryonsBoas]

David told me in a phone conversation, long before this thread ever came into existence, that he had an agreement with Fed Ex for this kind of service and he was/is working on a similar deal with UPS. So in the future Reptster will be able to offer either company as shipping option to its customers. Hope that answers your question, Dan.

Now for everyone else. As far as the allegations that David does not have any agreement with Fed Ex, based on the word of one Fed Ex employee, is completely jumping the gun.

I am a certified reptile shipper and have been told by more than one Fed Ex employee that they do not ship reptiles. I have stood there with my paperwork in hand was still told they did not ship reptiles. I literally had to call their live animal desk and their legal department right from the Fed Ex drop off office at the airport to resolve the matter.

So please people dont start with the assumptions and stupid allegations against David without actual proof. I am all for hammering David for what he did to Kelly, but lets keep it real folks and not hang a man for something that may not be true.

As I have said more than once over the years, I aint on any side other than the side of Truth and Justice. Right now there is no truth to the matter that David does not have an agreement with Fed Ex and there certainly is no justice in propagating that rumor or attacking the man or his business over it.

As much as I think David is a scumbag, I refuse to try to invent crap or run with rumors just to make him look worse. There is no truth or justice in that.

FedEx has a history of the left hand not knowing what the right hand is doing. There are quite a few left & right hands at FedEx. Its quite possible that the Live Animal Desk employees don't know or understand what Reptster's account allows. That's why I said it would be better for David to answer about that as I would think he set that up himself. Having someone that doesn't fully know or understand the details of that agreement answer for him could just muddy already murky waters.

I've seen first hand what cutting someone loose without full knowledge of an agreement or contract can do. It takes a lot of work to fix those kinds of problems. While I don't condone David's actions or the use of Reptster ( personal choice ) , it would do no one well to have a flood of calls to FedEx about this and the ball of stinky stuff rolling downhill cause , at a minimum , David to loose his account with the possibility of FedEx pulling out of reptile shipping if they feel this will be a potentially continuing problem.

I'm all down for throwing David's indiscretions and crappy attitude in his teeth. However I'm not for anyone or a mob to go off half cocked on a subject as of yet unproven or substantiated that could cause a back lash to all of us if FedEx decides to get their on their shoulders over it.

I hope no one took my last post as supporting anything else as that wasn't my intention.

 

[The BoidSmith]

How is that information private if she shared it with me and ESPECIALLY if what she said was true? She was VERY adamant, almost irritated about the whole Repster thing, that's why I remembered it. actually BoidSmith,I was the one in my original post that said to take it with a grain of salt, meaning their word is to be highly suspect! but nevertheless there it is.

Kyle,

Maybe I'm wrong by I certainly hope that information about accounts is confidential as we have a signed agreement with FedEx.

Best

 

[shrap]

Shrapp, I agree, although my intention was not to make him look worse

I have no problem with you sharing what you were told. If there is any legitimacy to the claims then they need to be confirmed. That is my main point, not to hang the man until there is 100% proof of a wrong doing. My other point is that just because she said it does not make it fact. Fed Ex has a LONG history of one hand not having a clue as to what the other hand is doing.

contact Kathleen at the Live Animal Desk(same as you), and hear it for yourself

No I flat out refuse to call Kathleen. Anything she has to say in regards to Reptster are irrelevant. As you said, she works at the Live Animal Desk, NOT corporate accounts where deals like Reptsters would be handled.

 

[The BoidSmith]

by = but

 

[BryonsBoas]

How is that information private if she shared it with me and ESPECIALLY if what she said was true? She was VERY adamant, almost irritated about the whole Repster thing, that's why I remembered it. actually BoidSmith,I was the one in my original post that said to take it with a grain of salt, meaning their word is to be highly suspect! but nevertheless there it is.

That irritation could be from the extra workload that Reptster's account has caused. The FedEx office near me ( at least the one I typically use ) know and understand the details behind the reptile shipping contracts for individuals and request each shipper allow them to keep a copy of their contract on file in their office. I forgot to ask about Reptster but they may not know how that agreement works since no one utilizing that option for shipping , other than David , has access to a hard copy of his agreement.

I'd imagine the headache they were working out prior to Reptster with reptile shipping grew quite a bit after Reptster went on-line.

 

[deborahbroadus]

A good way to settle the matter would be for David to post a photocopy of his contract?

The way some people that have spoken to him respond, after seeing all the evidence in print makes me wonder if David has that legendary "Silver Tongue." I have heard of this talent of being able to get anyone to believe you simply by talking. Personally, after reading the posts of the people that have posted their experiences and reading David's own responses to others and lack of responses to questions....for myself, I am not quite ready to believe anything he said, just because he told someone else (ducks).

The above quote was in response to this statement:

David told me in a phone conversation, long before this thread ever came into existence, that he had an agreement with Fed Ex for this kind of service and he was/is working on a similar deal with UPS. So in the future Reptster will be able to offer either company as shipping option to its customers. Hope that answers your question, Dan.

 

[jglass38]

Sammy,

I completely agree with you about not jumping the gun. However, it seems that there have been some concerns raised about whether there is a valid contract. This is a pretty important question because people are putting their faith in the Reptster service when they ship a living creature that it is going to arrive at it's destination safely and not be held up. The FedEx live animal desk would certainly have every piece of information regarding Reptster and any contract with FedEx that allows them to have 3rd party packages shipped under their account. Another option is to check with James Brown in the legal department. I don't have his email or phone # but I am sure it's contained in one of the FedEx certification threads.

Jamie

 

[shrap]

Deb,

All I did was repeat what I was told to answer Dan's question. Which was whether everyone just assumed Reptster had an agreement with Fed Ex or whether it had been stated by anyone from Reptster that they had an account with Fed Ex.

Besides, repeating what one says and believing what one says is two different things completely.

 

[Lucille]

Sammy,

I completely agree with you about not jumping the gun. However, it seems that there have been some concerns raised about whether there is a valid contract. This is a pretty important question because people are putting their faith in the Reptster service when they ship a living creature that it is going to arrive at it's destination safely and not be held up.

You could make the choice just not to ship Repster, not because of the contract, but because of all the other reasons presented on this thread.

I'm all down for throwing David's indiscretions and crappy attitude in his teeth. However I'm not for anyone or a mob to go off half cocked on a subject as of yet unproven or substantiated that could cause a back lash to all of us if FedEx decides to get their on their shoulders over it.

I agree. Jumping on Fedex, or even making a big deal over this with them, might get the Fedex execs to just leave reptiles out of their plans. In the big picture I do not think that reptile income is even a blip on the radar to this company.

There is a lot on this very thread that would convince many people to look elsewhere besides Reptster for their shipping needs. There is no reason to risk any adverse decisions by Fedex by creating a ruckus with them over David.

 

[jglass38]

You could make the choice just not to ship Repster, not because of the contract, but because of all the other reasons presented on this thread.

I don't use Reptster to ship and never did. However, I am speaking about what others who continue to use Reptster may want to know. If it a scammer being outed on the BOI, your answer wouldn't be, "just don't buy from them". The goal would be to protect others from being scammed. I don't know David Young except for what I have seen on this thread. From everything here he seems like a tool, a liar and a deadbeat. Maybe everyone is wrong and David is a great guy. Not likely...

 

[shrap]

Sammy,

I completely agree with you about not jumping the gun. However, it seems that there have been some concerns raised about whether there is a valid contract. This is a pretty important question because people are putting their faith in the Reptster service when they ship a living creature that it is going to arrive at it's destination safely and not be held up.

I agree Jamie that there is a big concern here that needs verified. No question about that. I am most certainly not saying to ignore it. Just saying to keep the torch and pitchforks put away until there is something conclusive to go on.

The FedEx live animal desk would certainly have every piece of information regarding Reptster and any contract with FedEx that allows them to have 3rd party packages shipped under their account.

This is the aspect I do not agree with. I have seen entirely too many complete and total communication break downs inside of Fed Ex to agree with that. I worked for UPS for several years. First as an employee in a distribution center and worked my way to a management position. Things are no different at UPS. One hand has NO CLUE what the other is doing most of the time. Let alone knowing the exact terms that an account rep has worked out with any given company.

I can not tell you how many hours I spent on the phone when I was at UPS solving issues just like this one because no one knew what was going on outside of a handful of people who were aware of some special agreement with some company. They never filtered that kind of information down to us. We would run across suspect packages, hold them at the distribution center and start making phone calls to corporate accounts to see what the hell was going on.