KelliH
doesn't drink the koolaid
I believe alcohol/drug problem is one of the primary reason for Matt's behavior. Matt, please, get yourself some help before it's too late.
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Responding to email notices you receive.
**************************************************
In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.
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IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed
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Posted 08/15/2025
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Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.
Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."
Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....
=====================
Addendum: 01/10/2026
=====================
Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....
BAD GUY, Again - Matt @ MG Reptiles
- Thread starter justin-branam
- Start date
PoohMac
New member
KelliH said:
Hello Kelli,
I'm in Ft. Worth also. If that is the case then I will truly pray for him. My family and I try to go church as much as possible and yesterday we went baptism class so my 9month old can be baptized. I look back on the emails back and fourth between matt and me and I should have been the bigger person. I will continue to wait for my products or a refund in a timely manner. I just got finished reading all the post; and Kelli my heart is with you. Is he the reason for the changes in the gecko forum?
Mike
Wilomn
New member
Matt, find someone to help you or do it yourself. STOP whatever it is that's changed you.
CurtisF
Look Closer.
Not much has changed. I still can't make words out of this thread that haven't already been said. All I can do is just spread the word like anyone else 
It is indeed sad.
It is indeed sad.
Dr Owens
New member
Matt,Wilomn said:
This is some very straight forward and to the point advice...good advice. Wes is right. You should listen to him.
KelliH
doesn't drink the koolaid
I hope he gets help. I know what a horrible way to live that can be, and if that is the problem than I hope he gets help. I would support Matt if he did that.
VanZwedenReptiles
New member
No No This is the Matt that i knew over a year ago . He said allot of crap about allot of good people,he's not on Drugs. Like most said he is showing his true colors . Calling a mans work place,thats another low ball strike. I know I have given him to many strikes all ready. I looked at his feed back on ebay it's just as bad. Take a look at some of the things he has wrote.
Greg VanZweden
Greg VanZweden
paulweaver
Member
PoohMac said:
I wouldn't wait too long. As others have said, the USPS shipping info is probably just to cover his butt with paypal. There is only a certain length of time you can wait with either paypal or your credit card before they consider the purchase a done deal. I don't know if that is 30 days or longer, but you don't want to wait too long and lose your money just because you are willing to be patient.
Casey Hulse
New member
This is part of Matts TOS that he depends on.
I highly doubt that this is a legal practice as there are federal laws protecting the consumer in these areas although I am by no means an expert.
ravensgait
Convoluted Member
Might be worth your while to take a look at this site and there are sites for each state... http://www.ftc.gov/ftc/consumer.htm ... Randy
Casey Hulse
New member
Good info. Randy
Selling on the Internet: Prompt Delivery Rules
"Complying With The Rule
By law, you must have a reasonable basis for stating that a product can be shipped within a certain time. If your advertising doesn't clearly and prominently state the shipment period, you must have a reasonable basis for believing that you can ship within 30 days.
If you can't ship within the promised time (or within 30 days if you made no promise), you must notify the customer of the delay, provide a revised shipment date and explain his right to cancel and get a full and prompt refund.
For definite delays of up to 30 days, you may treat the customer's silence as agreeing to the delay. But for longer or indefinite delays - and second and subsequent delays - you must get the customer's written, electronic or verbal consent to the delay. If the customer doesn't give you his okay, you must promptly refund all the money the customer paid you without being asked by the customer.
Finally, you have the right to cancel orders that you can't fill in a timely manner, but you must promptly notify the customer of your decision and make a prompt refund.
Running Late? Overwhelmed with Orders?
The Rule gives you several ways to deal with an unexpected demand.
You can change your shipment promises up to the point the consumer places the order, if you reasonably believe that you can ship by the new date. The updated information overrides previous promises and reduces your need to send delay notices. Be sure to tell your customer the new shipment date before you take the order.
You must provide a delay option notice if you can't ship within the originally promised time. The Rule lets you use a variety of ways to provide the notice, including e-mail, fax or phone. It's a good idea to keep a record of what your notice states, when you provide it, and the customer's response.
For More Information
The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad
Selling on the Internet: Prompt Delivery Rules
"Complying With The Rule
By law, you must have a reasonable basis for stating that a product can be shipped within a certain time. If your advertising doesn't clearly and prominently state the shipment period, you must have a reasonable basis for believing that you can ship within 30 days.
If you can't ship within the promised time (or within 30 days if you made no promise), you must notify the customer of the delay, provide a revised shipment date and explain his right to cancel and get a full and prompt refund.
For definite delays of up to 30 days, you may treat the customer's silence as agreeing to the delay. But for longer or indefinite delays - and second and subsequent delays - you must get the customer's written, electronic or verbal consent to the delay. If the customer doesn't give you his okay, you must promptly refund all the money the customer paid you without being asked by the customer.
Finally, you have the right to cancel orders that you can't fill in a timely manner, but you must promptly notify the customer of your decision and make a prompt refund.
Running Late? Overwhelmed with Orders?
The Rule gives you several ways to deal with an unexpected demand.
You can change your shipment promises up to the point the consumer places the order, if you reasonably believe that you can ship by the new date. The updated information overrides previous promises and reduces your need to send delay notices. Be sure to tell your customer the new shipment date before you take the order.
You must provide a delay option notice if you can't ship within the originally promised time. The Rule lets you use a variety of ways to provide the notice, including e-mail, fax or phone. It's a good idea to keep a record of what your notice states, when you provide it, and the customer's response.
For More Information
The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad
TheFragginDragon
New member
Well, much to my chagrin (I didn't search the forum first (DUH!!)), I placed an order with Matt back on 3/22 with the (now) known expected results. See the email thread below. I guess I got under his skin when I actually treated him professionally.... Gee, I wonder if I should really feel free to call, since my business is so greatly 'appricated' (sic). I opened a Paypal dispute just to make sure I get my refund.
***************************************************************
I will be refunding your money and do not email me again!
[email protected] wrote:
3rd Request.
Matt, it has been 15 days since I paid for my purchase, and 24hrs since my last email to you, but I still have not received it, nor have you responded to my two requests for information regarding this purchase. If I do not receive a reply within 24 hrs, I will have no choice but to file a claim with Paypal on this issue. Please respond.
Thank you.
John Cordone
-------------- Forwarded Message: --------------
From: [email protected]
To: [email protected]
Subject: FW: Half Gallon Chlorhexadine purchase 2nd request
Date: Thu, 05 Apr 2007 11:46:44 +0000
2nd Request, can you please let me know when you shipped this and the tracking number (if any), I haven't received it yet. My Paypal transaction ID for this purchase is ********30038891A. Thanks very much.
-------------- Forwarded Message: --------------
From: [email protected]
To: [email protected]
Subject: Half Gallon Chlorhexadine purchase
Date: Tue, 03 Apr 2007 17:03:08 +0000
Hello, can you please let me know when you shipped this and the tracking number (if any), I haven't received it yet. My Paypal transaction ID for this purchase is ********30038891A. Thanks very much.
John Cordone
Thank you for considering MG Reptiles for your reptile needs. Your
business is truly appricated! Please feel free to call Matt @
304-836-5147. Thank you and God Bless,
-MG
***************************************************************
I will be refunding your money and do not email me again!
[email protected] wrote:
3rd Request.
Matt, it has been 15 days since I paid for my purchase, and 24hrs since my last email to you, but I still have not received it, nor have you responded to my two requests for information regarding this purchase. If I do not receive a reply within 24 hrs, I will have no choice but to file a claim with Paypal on this issue. Please respond.
Thank you.
John Cordone
-------------- Forwarded Message: --------------
From: [email protected]
To: [email protected]
Subject: FW: Half Gallon Chlorhexadine purchase 2nd request
Date: Thu, 05 Apr 2007 11:46:44 +0000
2nd Request, can you please let me know when you shipped this and the tracking number (if any), I haven't received it yet. My Paypal transaction ID for this purchase is ********30038891A. Thanks very much.
-------------- Forwarded Message: --------------
From: [email protected]
To: [email protected]
Subject: Half Gallon Chlorhexadine purchase
Date: Tue, 03 Apr 2007 17:03:08 +0000
Hello, can you please let me know when you shipped this and the tracking number (if any), I haven't received it yet. My Paypal transaction ID for this purchase is ********30038891A. Thanks very much.
John Cordone
Thank you for considering MG Reptiles for your reptile needs. Your
business is truly appricated! Please feel free to call Matt @
304-836-5147. Thank you and God Bless,
-MG
XDeus
Superior Serpents
I'm surprised Paypal still allows him to have an account. How many disputes/inquiries does it take to be banned?
TheFragginDragon
New member
Well, I guess the Paypal dispute worked....within 2 hrs of filing it, he has issued a full refund (pending clearance). Check out the email I got from this 'christian' right before he issued the refund.
I highly doubt Jesus has anything to do with his 'success' as his webpage states. I, on the other hand, will refrain from his baiting and call it a day.
*****************************************************
Your a dumbass but you already knew that huh..lol What a waste of sperm...
[email protected] wrote:
I will be refunding your money and do not email me again!
Thank you for considering MG Reptiles for your reptile needs. Your
business is truly appricated! Please feel free to call Matt @
304-836-5147. Thank you and God Bless,
-MG
I highly doubt Jesus has anything to do with his 'success' as his webpage states. I, on the other hand, will refrain from his baiting and call it a day.
*****************************************************
Your a dumbass but you already knew that huh..lol What a waste of sperm...
[email protected] wrote:
I will be refunding your money and do not email me again!
Thank you for considering MG Reptiles for your reptile needs. Your
business is truly appricated! Please feel free to call Matt @
304-836-5147. Thank you and God Bless,
-MG
morocco
naja nivea
"Your a dumbass but you already knew that huh..lol What a waste of sperm..."
Did Matt write that? LOL, I am sorry but that is so funny. It seems as if this guy is starting to lose it upstairs. Too bad he doesn't do this
and aim a little higher. He's going to #@$# with the wrong dude one day and will be scuba diving without the air tanks in a river somewhere. 
Oh well, population control. Hope everyone runs this guys business in the ground; actually he seems to be doing a grand job of it himself. I'm new on here by the way, so hi everyone. Take care.
Did Matt write that? LOL, I am sorry but that is so funny. It seems as if this guy is starting to lose it upstairs. Too bad he doesn't do this
and aim a little higher. He's going to #@$# with the wrong dude one day and will be scuba diving without the air tanks in a river somewhere. Oh well, population control. Hope everyone runs this guys business in the ground; actually he seems to be doing a grand job of it himself. I'm new on here by the way, so hi everyone. Take care.Phat Tony
New member
For someone who supposedly claims that he is a Christian... Read below in my response email to his horrible service.
LOL your a dumbass.. What you dont seem to understand is I dont give a damn!!!! Please by all means spread it around, write letters to your congressman..lo.. What a fucking idiot.. Your busienss is not needed nor wanted..
"Gorup, Anthony S SSG Co B, 1-178 Inf" <[email protected]> wrote:
Matt,
My order has arrived. Thank you for shipping it.
I would like to add though, that this is the worst customer service that I
have ever had the displeasure of dealing with. After several unanswered
emails, and unreturned phone calls, I will undoubtedly never order from MG
Reptiles again.
I would also like to add that after I placed my order, I decided to check
your name in the BOI on Fauna. I decided against cancelling the order after
learning of your all too common business practices. I figured that I would
give you the benefit of the doubt, and continue anyways. During the whole
process, I see that you treated me in the same manner that you do to all of
your unsuspecting customers.
Horrible Horrible service matt, and I will also do everything that I can to
help to spread the word that you have the worst business proceedures
anywhere.
Anthony J Gorup
Thank you for considering MG Reptiles for your reptile needs. Your
business is truly appricated! Please feel free to call Matt @
304-836-5147. Thank you and God Bless,
-MG
LOL your a dumbass.. What you dont seem to understand is I dont give a damn!!!! Please by all means spread it around, write letters to your congressman..lo.. What a fucking idiot.. Your busienss is not needed nor wanted..
"Gorup, Anthony S SSG Co B, 1-178 Inf" <[email protected]> wrote:
Matt,
My order has arrived. Thank you for shipping it.
I would like to add though, that this is the worst customer service that I
have ever had the displeasure of dealing with. After several unanswered
emails, and unreturned phone calls, I will undoubtedly never order from MG
Reptiles again.
I would also like to add that after I placed my order, I decided to check
your name in the BOI on Fauna. I decided against cancelling the order after
learning of your all too common business practices. I figured that I would
give you the benefit of the doubt, and continue anyways. During the whole
process, I see that you treated me in the same manner that you do to all of
your unsuspecting customers.
Horrible Horrible service matt, and I will also do everything that I can to
help to spread the word that you have the worst business proceedures
anywhere.
Anthony J Gorup
Thank you for considering MG Reptiles for your reptile needs. Your
business is truly appricated! Please feel free to call Matt @
304-836-5147. Thank you and God Bless,
-MG
Phat Tony
New member
And my response to his ignorance
"For someone who is "supposedly" a Christian that is some wonderful language, and a great example to set.
In the same email that your cursed me and called me a dumbass, you also in your signature block thank me and say "God Bless"
How ironic... It is people like you that give Christians a bad name. People who do live in Christ's name dont curse others, and then in the same breath say that they get all of their strength and sucess from Jesus.
I myself, Matt, am a Christian, and will definately pray that you find your way back to the Lord.
Anthony Gorup"
"For someone who is "supposedly" a Christian that is some wonderful language, and a great example to set.
In the same email that your cursed me and called me a dumbass, you also in your signature block thank me and say "God Bless"
How ironic... It is people like you that give Christians a bad name. People who do live in Christ's name dont curse others, and then in the same breath say that they get all of their strength and sucess from Jesus.
I myself, Matt, am a Christian, and will definately pray that you find your way back to the Lord.
Anthony Gorup"
CurtisF
Look Closer.
Ignorance is bliss.