This is the kind of thread I HATE to see. I have purchased BoaMaster cages from the owner and was completely satisfied with them (those suckers are heavy).
This is the kind of thread that challenges us to be fair to the OP and not allow our own experiences with Mark to color our opinions.
Reading all the information, imo, Mark owes the OP a refund and Vet fees (unless they come to some other arrangement) and the sooner this is done, the less his reputation will have to suffer.
Good luck to both the parties!
I agree and disagree.
Mark is in the wrong. Yes. It's a given.
But the OP knowingly purchased animals in less than perfect condition.
I am still having some issues in understanding the time line here. The e-mail on 20 May 2011 states that they are happy with the Hypo, but not the Jungle and the Het. Albino. Okay, got that. However, eventually, the Hypo gets sick and is brought to the vet. with the Het. Albino on 15 June 2011. That is nearly a month since recieving those animals. I am not attempting to take sides, just clarify. It took the Hypo and entire month to show symptoms of being sick after he was recieved? You waited an entire month to take the Het. Albino to the vet. when you were concerned for its health from the get go?
You claim inexperience, but you also claim to have thirty snakes, so I am a bit confused as to how this makes you inexperienced.
This is the way I see this situation. The buyer saw and wanted the cheapest, quickest deal they could get. They figured the problems with the animals were minimal enough they could handle on their own and did not have enough foresight to figure it was a bad idea to take animals with disclosed health issues. The seller had animals that were not 100% that he did not want to waste time with bringing back to health or getting vet. care for, so he sold them at a discounted rate with disclosed health concerns, possibly making them seem less than they were, but this is all speculative since it happened over the phone and not via e-mail where it can be tracked with logs.
If the buyer is entitled to any refund, it is with the Hypo only, but I am not even 100% on that because of how long it took for the animal to show symptoms of being sick. I am also having a hard time finding it logical that they waited so long to bring any of the animals to the vet. when they were so concerned about their health from the get go.
The way I see it, there are wrongs on both sides and lessons to be learned on both. Who is going to learn those lessons, I do not know.
Still think pictures of these animals need to be posted as well.