• Responding to email notices you receive.
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Dr. Alan Po ([email protected]) - BAD GUY DO NOT SELL TO HIM

BTW, am I the only one who read his e-mail and posts with a Russian accent?
Click to expand...

Yes, and it's obvious that he hasn't assimilated very well into American culture. It does say he rec'd notice on 7/18. This is about 2 wks after it was shipped. Don't know about the legality of shipping frogs USPS. Which he states is not allowed. If he did receive a notice from the post office 2 wks later then they would have had to get it back from the neighbor and attempted to redeliver.
 
I don't know

Should I post the image of the signature proof? It has the address on it and I would hate to violate the neighbors privacy. If you want to e-mail me I can forward it to you I guess.

[email protected]

Deb Salgado
 
USPS News: Mail Service News Release
FOR IMMEDIATE RELEASE
October 3, 2001

Live Animal Transport Update

In response to new Federal Aviation Administration restrictions, the Postal Service is adjusting the service it provides for the transportation of live animals.

The Postal Service will continue to accept live animals that do not require delivery within a 72-hour period, such as earthworms, lizards, snails, crickets, grasshoppers, and bees, which can move on ground transportation. Also, the Postal Service will continue to accept live animals for which the postage is $3.50 or less for shipment using air transportation.
Click to expand...

Link


:thumbsup:
 
lucille said:
From what I understand, you have not been charged back yet. And you said you did email him with a request for a tracking number.
I would not respond to him at all any more unless he is sending credible information, or unless you get third party info like a chargeback.
At this point, he has provided not proof and could be lying about everything in an attempt to buffalo you into a refund.
Just sit tight and wait for real information.
Click to expand...

I don't think it's official as of yet, but PayPal has held the funds associated with this transaction until the dispute with his CC company is done.

Deb Salgado
 
When you say

Paypal is holding the funds, do you mean the monies that you should have been paid for?

Just curious, unless I gave the post office permission to give the neighbor my mail, I think this could be a sticky problem. If this loser did not give any authority to the postal people, especially if the package arrived express mail, then the seller may have some problems. So would the idiot who may have arbitrarily given the package to the neighbor !

Express mail comes through a different delivery mode then the regular mail, and usually it is driven by drivers who have no knowledge who the recipient is. Playing the devils advocate here, the postal clerk should have left a notice and not dropped it off elsewhere. Especially if it involved a signature from the buyer and not someone else. It does not make a difference whether its from a rural are or a small town where everyone knows everyone else. Unless it is stated as a Phone/Hold at P.O. or drop off at so and so's house, this can get sticky.

Its apparent from the buyers attitude that he does not want to acknowledge that the box was in his possession at any time. But someone had to pay for the shipping if it was returned for a "sendback" and there would be a record of that !
 
Yes, they are holding the funds that he originally sent to me - it was available in my account until he filed a complaint w/ his credit card company and paypal placed a hold on those funds until the situation is cleared up which can take up to 75 days.

Now, as far as I know when I speak w/ UPS, and Fed Ex - it is the driver's discretion as to whether they take the package back and leave a notice or deliver it to the neighbor "for the safety of the package". I believe that is the truth unless the rep that I speak with lies to me just to get me off the phone. I'm not sure if it is the same w/ USPS but I will have to call them later today to find that out.

I did get another e-mail from Po today which seems very odd because he changed his story. Apparently NOW he says he got notification on 7/8 and he did not accept the parcel which is impossible because that is the day that I shipped the frogs:

Whatever. If seems you have to be christened for necessary. You did not wish to communicate with me - do not communicate: I do not insist. I laugh at your arrangement. I'm not the seller of retail or wholesale trade. You the boor and the liar. I did not think to sell something from the site specified by you and I will not to do it but I have very good free adds from you at this time.

Your arrangement with sellers of that website is ridiculous and obviously visible, but a law is the law and nobody cancelled the rules of mailing or delivery by USPS.

I have informed for a long time ago already: 1st time at 07/08/2008 I have received the USPS Form 3849 "The Delivery Notice/Reminder/Receipt" #5293026186100276 for Express Mail # EH142912876US and did not accept that parcel.

I miss you & kiss you,
All
 
update

I got another e-mail from Po:

I have achieved from post service number of my complaint! I got the # CV38846416 from 1-800-275-8777. Man of post office inform me about very strong stench from a parcel. (( I'm very sorry.((


I'm very disgusted and disappointed by this, and I am not sure how this will affect my dispute. Any suggestions would by highly appreciated.

Deb Salgado
 
Send a copy of this thread to paypal and the post office. He is bizarre with the kissing stuff, but more important if he is changing his story he is just lying. He told you initially that he shipped back to you- so many things he is saying can't be true.
Don't believe anything he says, and I would sent the thread to paypal and the post office and deal with them exclusively, don't respond to him.
 
Thank you Lucille - I sent the link to the thread to paypal through the dispute section. He also e-mailed me informing me that he got my information through reptster so I called the owner to warn him and spread the word to that community.

I provided him with the correct tracking number @ 3:15 on the day it was to be delivered. That was my mistake, but since then I had constant communication with him letting him know where the package is....

I spoke w/ PayPal and one of the ways that he will get his money back is if the package is returned and I get my merchandise back. Live merchandise does not have any exceptions to the rules....

Deb Salgado
 
buywholefrogs said:
I provided him with the correct tracking number @ 3:15 on the day it was to be delivered. That was my mistake, but since then I had constant communication with him letting him know where the package is....

Deb Salgado
Click to expand...

Here's where I'm going with this -
How was he to know he was needed at home to sign for a package of frogs?
Customer orders frogs.
Frogs are shipped.
Incorrect shipping information is sent to customer. (A mistake I'm sure. We ALL make them. Not implying anything else.)
Customer isn't home, useless postman leaves package with neighbor.

I've no (zero,nada,zilch,nill) respect or love for the USPS. A pickup tag should have been left and the package returned and held at the post office, but it wasn't. Granted, this isn't your fault. But it isn't the customers fault either, and at this point there was no live delivery. Yes, it's easy to go next door and get your frogs, but maybe the neighbor is a douchebag and the customer doesn't want to deal with him. I think we've all had neighbors like that, or ARE neighbors like that :D .

At this point, if the customer had issues getting the package from the neighbor, I'd have simply issued him a refund and washed my hands of the guy. Then I'd have went to my post office and filed a complaint. Him not wanting to go next door was a big clue of what kind of person he is to deal with, and I think in the long run you'd have been better off losing him as a customer.

I know this doesn't help much now, just trying to play Devil's Advocate here. For the record, I'd buy frogs from you with confidence if you had what I was looking for at the time, as I've seen some of your RETF's and they are quality animals.
 
Critterfarm said:
Here's where I'm going with this -
How was he to know he was needed at home to sign for a package of frogs?
Customer orders frogs.
Frogs are shipped.
Incorrect shipping information is sent to customer. (A mistake I'm sure. We ALL make them. Not implying anything else.)
Customer isn't home, useless postman leaves package with neighbor.

Label/Receipt Number: EH14 2912 876U S
Detailed Results:

Bullet Return to Sender, July 23, 2008, 10:10 am, STATEN ISLAND, NY
Bullet Refused, July 23, 2008, 10:09 am, STATEN ISLAND, NY 10305
Bullet Delivered, July 09, 2008, 10:36 am, STATEN ISLAND, NY 10305
Bullet Notice Left, July 09, 2008, 10:27 am, STATEN ISLAND, NY 10305
Bullet Arrival at Unit, July 09, 2008, 8:56 am, STATEN ISLAND, NY 10305
Bullet Processed, July 09, 2008, 6:49 am, JAMAICA, NY 11499
Bullet Processed, July 09, 2008, 6:34 am, STATEN ISLAND, NY 10314
Bullet Processed, July 08, 2008, 6:53 pm, ORLANDO, FL 32899
Bullet Acceptance, July 08, 2008, 12:58 pm, GOTHA, FL 34734


I know this doesn't help much now, just trying to play Devil's Advocate here. For the record, I'd buy frogs from you with confidence if you had what I was looking for at the time, as I've seen some of your RETF's and they are quality animals.
Click to expand...

Thank you for the comment on the RETF's.... It is much appreciated.

In any case, my partner did speak w/ the buyer on Monday, and on Tuesday informing him of the delay on the phone, and he knew he was to expect the frogs on Wednesday. There really was no confusion as to the day that it was to be delivered after they spoke on Tuesday. The typo in the e-mail was definitely my mistake... At this point I'm just going to wait for the package to arrive and I will then file a complaint w/ the USPS. The customer took the refund part into his own hands.

Deb Salgado
 
Deb, whoever

told you that leaving or not leaving a package via express mail is up to the driver is incorrect. The box on the express mail bill of lading is very clear and if its checked off and signed then NO signature is required for drop off. If the box is not checked, then YES a signature is required. Their is no discretion on the part of the driver. In theory, you may never get the same driver twice as it comes through a different mode of transportation. The earlier poster was correct, a slip should have been left that delivery was attempted. The package was incorrectly given to a neighbor who should never have received it in the first place.

Your apparently to good of a shipper with quality merchandize to get yourself wrapped up with a loser such as this person. If the frogs come back in a good condition (I hope) let this louse have his refund. You may want to consider for future shipping: a phone and hold at the post office so the animals are not being moved around from place to place. JERRY
 
Yes, I'm sure he knew when it was supposed to arrive, just trying to predict what he will use for a crutch when he plays it all out to PayPal/CC company etc.

Just saying sometimes the good guy has to take a lump or two to distance him/herself from 'drama' lest it become attached to their good name.
 
Jerry, Jerry... thank you both for your insight. I am taking this as a lesson learned and will be more careful who I deal with in the future. The person I spoke w/ @ USPS today also seemed like she wanted me off the phone and just told me that it's at the driver's discretion. After all of this, Po explained his reasons why he did not want to ask the neighbor for the package. If he had explained that 2 weeks ago, I would have been able to work out a solution with him. I did not allow a waiver of signature by checking off the box - but I guess in this case the driver was negligent. I think all of you are right, and there is no point in dealing with certain people once a problem arises and they refuse to cooperate. I have done all I can, and I seriously doubt the frogs will be okay :(

Thank you all for your help, I hope I didn't come off as a pain, and I will give an update once it is available.
 
Heh...don't get me started with the USPOS....they're at the top of my bad guy list for sure.

Now have a glass of your favorite beverage, and chuckle at the fun Mr. AlPo will have with his imported adult parasite laden red eyes. Just love those PetSmart 'bargains'.
 
Ms. Salgado,
The only pain that has entered this thread is the phony Dr. Alan Po (Alexandroff Progrebnoj) of Staten Island, NY aka Aleksey Pogrebnoj aka Al Po aka All Beralpo (Genius) aka St. Quarc (Doctor_True) etc etc etc.
With all of the aliases this guy has on the internet there is little doubt he is a scammer who rivals the Nigerian Scammers. Why is it that I doubt he even has a PhD.
Wonder is he has a Heart Card Tattoo.
 
Critterfarm said:
Here's where I'm going with this -
How was he to know he was needed at home to sign for a package of frogs?
Customer orders frogs.
Frogs are shipped.
Incorrect shipping information is sent to customer. (A mistake I'm sure. We ALL make them. Not implying anything else.)
Customer isn't home, useless postman leaves package with neighbor.
Click to expand...


The only incorrect shipping info I am aware of (if I am reading the thread correctly) was the tracking number. That would have no bearing on the delivery time of the package at its final destination. Now, every time I have ever needed to ship express mail, the mail clerk taking the package TELLS me when it should be delivered by - be it by 12 noon or by 3pm of the following day (unless it's one of those zones that takes 1 day longer, but they still tell you that). As a person who has bought and had animals shipped overnight to me... I go out of my way to make sure I am home to accept the package on the day it would arrive. I do NOT make plans to be somewhere else that day that would keep me from being home to accept the package. Occasionally I have asked a person to delay shipping to me until the following week or whatever so that I could make sure it would arrive on a day where I would normally be off from work or to give me a little extra time to arrange to take a needed day off.

Unlike normal stuff, Express mail is never left with a neighbor. It has to be delivered to the address on the package (or picked up at the post office). The only thing that can be waived is if you want someone to sign for the package or not when it is delivered to your residence. The person accepting the package at your residence can be anyone who answers the door. Now, if I am remembering correctly if you opt to pick up the package at the post office then the only person who can pick up the package is the person it is actually addressed to because they will ask to see ID before handing it over.

So, for a neighbor to have had the package delivered to them that they signed for would indicate that the mail carrier may have accidentally delivered to the wrong address or the neighbor was inside the buyer's residence at the time the package was delivered or the buyer gave the seller the wrong address in the first place to ship to.
 
Wraith said:
The only incorrect shipping info I am aware of (if I am reading the thread correctly) was the tracking number. That would have no bearing on the delivery time of the package at its final destination. Now, every time I have ever needed to ship express mail, the mail clerk taking the package TELLS me when it should be delivered by - be it by 12 noon or by 3pm of the following day (unless it's one of those zones that takes 1 day longer, but they still tell you that). As a person who has bought and had animals shipped overnight to me... I go out of my way to make sure I am home to accept the package on the day it would arrive. I do NOT make plans to be somewhere else that day that would keep me from being home to accept the package. Occasionally I have asked a person to delay shipping to me until the following week or whatever so that I could make sure it would arrive on a day where I would normally be off from work or to give me a little extra time to arrange to take a needed day off.

Unlike normal stuff, Express mail is never left with a neighbor. It has to be delivered to the address on the package (or picked up at the post office). The only thing that can be waived is if you want someone to sign for the package or not when it is delivered to your residence. The person accepting the package at your residence can be anyone who answers the door. Now, if I am remembering correctly if you opt to pick up the package at the post office then the only person who can pick up the package is the person it is actually addressed to because they will ask to see ID before handing it over.

So, for a neighbor to have had the package delivered to them that they signed for would indicate that the mail carrier may have accidentally delivered to the wrong address or the neighbor was inside the buyer's residence at the time the package was delivered or the buyer gave the seller the wrong address in the first place to ship to.
Click to expand...


It would be interesting to see who's signature is on that delivery notice.I wonder if it is one of the many Po people.
 
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