East coast colubrids Peter Jolles

[Jim O]

I guess "whiney ones" is more insulting than descriptive....
So I apoligize for calling everyone I referred to "whiney ones". I was actually meaning to say the people who came on here to whine that someone sent them a meany email.
And since HOW many other people with no business dealings came on her to bash, I guess I can come on to give my opinion too.
I got a red mark in my record for stating my own opinion, so I guess everyone who had no business dealings with either the OP or the defending guy ALL must have red marks in THIER record too now.
I do my best to "practice what I preach" but I'll also state an opinion when it seems overwhelming to one side, if I don't agree with it. If I see a fight on the street with ten guys kicking one guy, I'll go dive into that too. I'll probaly end up with a black eye myself(like this) but I won't regret not assisting someone that in my opinion didn't deserve the gang beating.
Shrug. That's who I am.
I try very hard to go over my posts before I post them, to be sure of what I'm saying, but sometimes I read them differently than others do.
AND I always try to apoligize when I find myself in the wrong. I try to be painfully honest with everyone else AND myself. And I try to not go with personal attacks, nor drag personal grievances into any dealings on the board too.
Anyone at any time is welcome to point out if I make a factual mistake. I read the entire thread before I post, but I can miss stuff just like everyone else.
Theresa

Well put Theresa. It's often hard to see so clearly when one looks in the mirror. As for the red dot, well I recall getting one too. Any idea who that may have been from? Please, don't answer, I know it was from you. That's one of the advantages of the higher level membership here. And yours was from me, for the post for which you just apologized. You deserved it then. Having read the above, I would take it back now if I could.

 

[Wilomn]

If I see a fight on the street with ten guys kicking one guy, I'll go dive into that too. I'll probaly end up with a black eye myself(like this) but I won't regret not assisting someone that in my opinion didn't deserve the gang beating.Theresa

Sometimes, not often as a rule, but on occasion, especially here, the guy getting beat on has either asked for it so often that he is merely being accommodated OR he really deserves what he's getting.

Diving in is all well and good, but bragging about getting a black eye for it is a bit much.

You chose to dive in, knowing full well what the possible repercussions could be. Black eye or no, you, like peter, made a choice and now must live with the consequences.

I'm not trying to further the beating you think you're taking, merely to point out that some of us are not so much beating you up as tossing you off the pile. IF you land face first on the pavement, that's on you. Practice your tuck and roll.

Those who seem to be the underdog to some are not seeming so to others.

I've found, in my jumping excursions, that the mere act of jumping makes you the new target which one should consider well prior to the leap that lands you in the bullseye's center.

 

[DavidBeard]

I know I'm in the minority, but I like this Jolles fellow's style. Its different, thats for sure lol.

 

[ravensgait]

Well David that's just unacceptable!! we'll have to drag you out in the street and tar and feather you!!! Your know if he would have just let it alone I would have said yeah having a bad day and blew up on someone it happens. But as we can all read here he wanted attention and got what he asked for... Randy

 

[Wolfy-hound]

Actually I did not give you a red mark, and I have ONLY given a neg point to one person recently for absolute vulgarity, not because I did not like what they said. I rarely EVER use the neg points at all. I don't particularly mind the one neg point. Especially as it has a comment. No hard feelings over it at all.
I did not mean to say I was getting beat up either, more that I got hit by the flying elbow in the melee. Not particularly bragging about it at all, but it's my SECOND red negative mark. So I mentioned it.
I totally dive in first, worry afterwards, it's WHY I double check my posts, since I tend to be impulsive. I still back the guy, as all the negative stuff really stems from this thread, and only one email was a strike against him BEFORE this thread. Since the BOI is to point out negative things about a person's business actions, I tend to discount this thread as black marks against his business actions, since it made itself.
In my own business I have an attitude of "If you don't like me, go somewhere else" and I think that's why I have my own shop, and take all the bills and lumps myself. So I can say "Go somewhere else" to people who annoy me. Shrug. I'm not changing, I'm too old and crotchedy.
Going to curl up in a warm corner somewhere now to relax and contemplate my breeding snakes...
Theresa

 

[WebSlave]

Well Peter, it appears to me you are trying to shoot the messenger for the message that is trying to be delivered to you. Yeah, I know, this site I created is a "joke" and "worthless" and all that rot. I've heard that story before, and quite frankly, I think it is more a telling of the people saying it than an actually telling of the worthiness of this site.

As for your claims of not doing this for the business, that certainly rings false to my ears. You have a paid commercial account on another site in order to advertise, so you spent MONEY in order to do that. Why? Someone tried to haggle the price with you but you got offended that someone wouldn't want to pay you more MONEY for your animals. Why? I think MONEY was at the root of your displeasure in that event. Otherwise why would you CARE about how much you sell your animals for?

Personally, and in my opinion, I think you jump to the wrong conclusions with litte or no provocation and are quick to anger. TOO quick, I believe. What this thread is trying to tell you is that SOME people do not like your attitude when they try to be one of your customers. Instead of taking heed and listening, you prefer to lash out and call everyone names who DARES not appreciate you as you "are". Maybe what you "are" is not suitable for what you are trying to "do".

Suppose when you were in their shoes buying and asking questions, you were treated the way you are treating them? How would you have liked that? Matter of fact, you did buy from me a few years back, and if the roles had been reversed in this below transaction, how do you think YOUR responses to me might have been different from mine to you? At what point would you have considered ME a "time waster" and blackballed me from your site? Which from re-reading this evidence, I guess I probably already AM blackballed by you.

----- Original Message -----
From: <[email protected]>
To: <[email protected]>
Sent: Friday, May 21, 2004 6:11 PM
Subject: SerpenCo: Order #351 notification


> This is order 351 notification.
>
> Order id: #351
> Order date: 21.05.2004 18:10
> Order status: Q
>
> Customer info:
> ---------------------
> Username: PJolles
> First Name: Peter
> Last Name: Jolles
>
> Billing Address:
> ----------------
> Address: 1784 xxxxx Drive
> City: Frederick
> State: MD
> Country: US
> Zip code: 21701
>
> Shipping Address:
> -----------------
> Address: 6741 Bay xxxxx Drive
> City: Glen Burnie
> State: MD
> Country: US
> Zip code: 21701
> Phone: 301.xxx.6572
> Fax:
> E-Mail: [email protected]
> URL:

Peter,

Thanks for the order!

I expect most of the orders to be ready to ship around the first part of
August. Once your order appears to be about ready to ship, I will contact
you and we will set up a shipping date at that time.

Thanks again!

Rich Zuchowski

----- Original Message -----
From: Peter Jolles
To: [email protected]
Sent: Friday, May 21, 2004 6:15 PM
Subject: Re: SerpenCo: Order receipt #351!


Hi Rich,

I thought I clicked "20% deposit" but it says "Payment in Full" at the bottom of the receipt. If you have not run it yet - please just hit my card for the 20% deposit now - and we will settle up in August when the snakes are ready.

By the way, I have a few '02's and several '03's from you: everyone is thriving and doing well.

Thanks,
Peter Jolles

Peter,

Sorry, but one requirement of the 2004 50 percent discount is that the order MUST be paid in full. Please advise me on what you want me to do under the circumstances.

Thanks.


Rich Zuchowski

----- Original Message -----
From: Peter Jolles
To: Rich Zuchowski
Sent: Friday, May 21, 2004 9:40 PM
Subject: Re: SerpenCo: Order receipt #351!


Rich, sorry to be a pain in the ass (I should have seen that stipulation).

Listen, if you can "hold" the order and put it through on 5/26/04 (next Wednesday) or later then that will work for me... Other wise, I will have to say please throw it away and I will roll the dice and see if you still have the 2004 coupon available on 5/26/04. Basically, I want to NOT have this show up on my credit card bill until my NEXT statement.

Thanks Rich - and just let me know. I remember seeing last year that you had like 6,000 eggs so I know you are busy so please - know that I did not do this to be a pain in the ass.

Peter Jolles

Sure, I can do that. Please send me a reminder then, though. Got a lot going through my mind lately....

Thanks.

Rich Zuchowski

----- Original Message -----
From: Peter Jolles
To: Rich Zuchowski
Sent: Wednesday, May 26, 2004 9:31 PM
Subject: Order receipt #351!


Rich,

Here is the reminder - Please put my order through.

Thank you for your patience.

Peter Jolles

Done!

Thanks.

Rich Zuchowski

----- Original Message -----
From: "Rich Zuchowski" <[email protected]>
To: <[email protected]>
Sent: Friday, July 30, 2004 5:04 PM
Subject: Re: SerpenCo: Order #351 notification


> Peter,
>
> Hello! This is your notice that your animals are ready to be shipped. I
> will be shipping next week on Monday (August 2) thru Thursday (August 5), so
> please indicate your first preferred shipping date as well as an
> alternative. I am sending this notice out to quite a few people, so if
> EVERYONE picks the same shipping day, this will create an unmanageable
> situation for me.
>
> If you would, please verify that the shipping address you have provided is
> accurate.
>
> Thanks for the order!
>
> Rich Zuchowski
>
> Shipping Address:
> -----------------
> Address: 6741 Bay xxxxx Drive
> City: Glen Burnie
> State: MD
> Country: US
> Zip code: 21701
> Phone: 301.xxx.6572
> Fax:
> E-Mail: [email protected]
> URL:

----- Original Message -----
From: Peter Jolles
To: Rich Zuchowski
Sent: Friday, July 30, 2004 11:42 PM
Subject: Order #351 - Rich, SHIP MONDAY receipt on TUESDAY IS FINE for me.


Monday is FINE for shipping Rich. I can receive Tuesday. The shipping address below is correct.

Thanks,
Peter

Thanks Peter. I have you on the calendar to ship out on Monday.

Take care.

Rich Zuchowski

----- Original Message -----
From: Peter Jolles
To: [email protected]
Sent: Monday, August 02, 2004 8:55 PM
Subject: Rich, you sent them to the wrong address...


I checked the Fed-Ex number and it says they are going to Frederick, MD... that is my home address. My shipping address is 6741 bay xxxxxx drive glen burnie,md.

ahh man! this is not good.

Peter Jolles

It appears that you have the same zip code for both your Frederick and the Glen Burnie address. I sent the box addressed as you had it listed on the order form AND you also said in your reply email that the shipping address as listed was correct. I am assuming that the 21701 zip code is for Frederick. If I were you, I would call FedEx in the morning and see if you can straighten out this mistake.

Peter, I am sorry but I just can't try to verify the information that someone gives me to determine whether they made a mistake or not. I try real hard not to make my own mistakes, which sometimes I do fall down on. But I just take it on the chin and move on, hoping I do better next time. BTW, FedEx may very well charge my account an address correction fee, which unfortunately I will have to pass on to you. Honestly, I do try to do the best I can with this stuff, but there is only so much I can do.....

Please let me know how if goes.


Rich Zuchowski

----- Original Message -----
From: Peter Jolles
To: Rich Zuchowski
Sent: Tuesday, August 03, 2004 6:52 AM
Subject: Damn it.


Rich,

Obviously I made a mistake. You should not have sent the box. The zip code is wrong -and you knew it. How could you knowingly send out a box of live animals to an address that you know is wrong?

I am sorry that you "can not take it on the chin". Really, you should not have sent the box - I kow that you are busy - but so am I. Please, pass on the additional cost: I would not want you to miss out on any chargeable costs...

I can't believe that you knowingly sent out a box of live animals to a messed up address.

This is the second year in a row I have ordered from you (actually the third, I bought a bunch of snakes from you at MARS in 2002). Sadly, this will be the last year.

I will call Fed-Ex (because, in my opinion, you were too busy and couldn't be troubled to alert me to my error). Would it have killed you to email me and say, "Peter - your zip code is screwed up"? But Rich, please - be comforted in the fact that I told you the address was correct: morally you are in the clear so if the animals die it is my fault.

I can't believe this Rich.

Peter Jolles

Peter,

It is amazing to me that you believe that I intuitively know where every zip code in the USA goes to and that I would know that your zip code is wrong. How would I know this? How was I supposed to know YOU put in the wrong zip code? I have thousands of snakes hatching out, have orders going out every day this week, trying to juggle them all to be accomodating with everyone's schedule. Why do you think I sent the email asking everyone to verify their shipping address?

Sorry you feel this way, Peter, but if one of the requirements of someone for you to do business with is that they are psychic and can look into their crystal ball to tell when a customer has made a mistake, then I guess I have failed that test. But good luck in finding someone that can meet your criteria.

BTW, I called FedEx a few minutes ago and they told me you have arranged to pick up the box at the Hagerstown FedEx office. I am sure the animals will be OK.

But in any event, Peter, sorry you feel this way.

Rich Zuchowski

----- Original Message -----
From: Peter Jolles
To: Rich Zuchowski
Sent: Tuesday, August 03, 2004 11:02 AM
Subject: The zip code saga


Rich, No - I know that you are not psychic. My problem with this whole situation is that, even though I emailed the address to be correct there had to be a "red flag" when you put it into the system for a pick up. The zip code did not match. You had to have known that I made a mistake.

That you would continue to ship it without setting it aside troubles me. Further, your quip that you would pass on any additional cost to me also pissed me off. I don't give a crap about the additional money: I am worried about the hatchlings - but it seems that you are worried more about your own profits instead of #1: the snakes, and #2: the customer.

Yes, I am going to Hagerstown to get the snakes so everything is fine. No, I will not be buying any more snakes from you. I know that you do this as a business, and believe me, I respect what you have done ~ all the snakes I have gotten from you are just as advertised. It just puzzles me that you could have become so "jaded" to the well being of your snakes and to the satisfaction of your customers.

But, no hard feelings and I am sorry for being out of line.

Peter Jolles

Peter,

Go online to fedex.com, fill out an airbill and see if it tells YOU there is an error in the zip code. It does no such thing. I print up the invoices the day before shipments so I can pick out the animals overnight. Then I print out the airbills from fedex's online system on the afternoon the boxes will be picked up by FedEx. The system does NOT compare zip code information with the city. There is no way I could have known the zip code was wrong and the fact that you believe I SHOULD have completely amazes me. Just what is this "red flag" that I should have seen? I had no idea there was a problem wit the zip code until YOU emailed me about it. The box was on it's way then, so what the heck did you expect me to do about it at that point? I didn't get a copy of that notice that was sent to you, I only get notices of delivery. I was packing up 7 other shipments along with yours at the same time. If you think this is easy, keeping things straight as it is, then try it sometime.

So if you want to get this attitude of yours about this, then so be it. That is certainly your choice to make.

Rich Zuchowski

----- Original Message -----
From: Peter Jolles
To: [email protected]
Sent: Tuesday, August 03, 2004 7:08 AM
Subject: Re: FedEx shipment 791901209681


They (Fed-Ex) need you to fix this.

I told Fed-Ex that you are too busy and can not be bothered... so, don't worry about it Rich. Please make sure to pass on the additional costs to me.

Peter Jolles

Peter,

As I expected, FedEx charged me $10 for this snafu. Please forward this amount to me when you get a chance.

Thanks.

Rich Zuchowski

Just to note here, that Peter DID pay me that $10 at the one of the later Mid Atlantic Shows I met up with him at, and he did apologize for his attitude in this discourse. That being said, Peter, THIS site is NOT joking when it tries to point out things about YOU that future customers are not all that enthusiastic over. Take it for whatever it is worth to you.

 

[Jim O]

Actually I did not give you a red mark

I hate to confuse the issue with facts but...

 

[thomas davis]

wow

now that was what i call a bomb ...WOW,,,,,,,shakes head in disbelief...thomas davis

 

[East_Coast]

Rich...

Do you remember the guy that walked up to your table at the MARS show in 2005 and handed you a $20 bill and apologized for being rude to you in an email?

That was me.

If you remember, I walked up to you and apologized for sending that email to you. As a matter of fact your wife leaned in closer so that she could here me say I was sorry.

I offered the $20 bill because you were charged an extra $10 for the FedEx delivery fee and I had not sent you a check. You refused the whole $20 and gave me $10 in change.

You can choose to remember or not - but I did do it because the email I sent was wrong and you even came over to my table later on in the show and we talked.

 

[East_Coast]

Rich,

Wow - I was nicer than I thought I had been to you!

Peter Jolles

 

[DThomas]

Do you remember the guy that walked up to your table at the MARS show in 2005 and handed you a $20 bill and apologized for being rude to you in an email?

That was me.

If you remember, I walked up to you and apologized for sending that email to you. As a matter of fact your wife leaned in closer so that she could here me say I was sorry.

I offered the $20 bill because you were charged an extra $10 for the FedEx delivery fee and I had not sent you a check. You refused the whole $20 and gave me $10 in change.

You can choose to remember or not - but I did do it because the email I sent was wrong and you even came over to my table later on in the show and we talked.

At the end of his post he stated you two meet at the show, you paid him the $10, and that you apologized.

 

[DThomas]

Meet = met

 

[ravensgait]

Well then Peter seems you owe a bunch of people here 20 bucks.. Don't act like a Jackass all the time and you'll save some money. Guess Rich was at the top of your Black List LMAO what a joke... Randy

 

[kmurphy]

Wow - I was nicer than I thought I had been to you!

I wonder how you would have handled things in reverse?

 

[Wolfy-hound]

I apoligize Jim O, but I do not remember giving you ANY karma. Obviously it's there, but I only remember giving bad karma to one person in the last week, and it wasn't you. I'm at a loss to explain it, but will accept it as fact.
There is too many steps to accidently click a button, so I shall investigate further.
I did not mean to send you bad karma, and would take it back if I could. I did not mean to lie earlier either, I truely did not believe I had.
Most humble apoligies.
Theresa

 

[WebSlave]

Do you remember the guy that walked up to your table at the MARS show in 2005 and handed you a $20 bill and apologized for being rude to you in an email?

That was me.

If you remember, I walked up to you and apologized for sending that email to you. As a matter of fact your wife leaned in closer so that she could here me say I was sorry.

I offered the $20 bill because you were charged an extra $10 for the FedEx delivery fee and I had not sent you a check. You refused the whole $20 and gave me $10 in change.

You can choose to remember or not - but I did do it because the email I sent was wrong and you even came over to my table later on in the show and we talked.

Yes, Peter, I remember you settling up with me, and I stated as such in my post. And if you remember, I told you I really didn't want your money but you INSISTED I take it. And no, I don't hold any grudges about it at all.

What I would like YOU to remember about this incident is that you are not infallible with your assessment of a situation and maybe cutting back that attitude of yours with YOUR customers may be in order. Yeah, lots of times people will just get on your nerves and you want to scream until the top of your head blows off and call them every name in the book. But DON'T. Every potential customer YOU affect winds up affecting us all. YOU can chase people out of this business completely. You can hurt and frustrate someone who may think WE are all like THAT. That is all I am asking of you. You do not HAVE to be rude, even though you may absolutely believe it is warranted and justified.

 

[HadesBP18]

Just thought I'd add my two cents. I actually signed on to find info on you Peter because I was interested in one of your Bloods as well that I saw on kingsnake. I understand where you are coming from when people just look for the cheapest snake. I've sold few snakes, but it happened on nearly every transaction.

It's cool that you don't care what people think, I have that attitude as well but definitely not when I'm trying to sell to anyone. You say you don't care, than that's like saying you don't care about any potential customer. I really wanted to buy from you, but am afraid if I tried to ask the same questions (temperment, food, etc.) that I always ask about any purchase that I'd receive the same rudeness.

Good luck with swallowing your pride and putting on the fake smile. We all have to do it.

 

[East_Coast]

Couple of points and then I am out of here for good ---

1. I never asked anyone to post any email in this BOI. It has showed me a lot about the whole "herp industry". Kinda funny - and I have enjoyed this.
2. Kevin Murphy - how would I act in that situation with Rich in reverse? Well since it has happened to me on a few occasions I can tell you. (2wice with DHL and once with FedEx) I have dropped EVERYTHING to try and locate the snakes. That's how. I didn't treat the lost snakes in a cavalier manner and 1st worry about recovering $10.00. My 1st thoughts and actions were to recover the snakes so they would live. my customers have not had to lift a finger to recover the snakes if I could help it.
3. I think that everyone on here that has actually dealt with me is quite satisfied with the outcome.

All of the Blood Pythons are sold, sorry!

See you at Hamburg!!!!

- Peter Jolles

 

[christopher66]

Toodles

 

[Wilomn]

I heard a thud and a yelp.

I sure hope that big ol door didn't hit him on the big ol butt on his way out.